UX Designer

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Backend - Software Development Engineer III

Experience - 7+ yrs

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate software engineers eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customers technical teams and MongoDB solutions Architects.

Location - Chennai or Bangalore

• Relevant experience of 7+ years building high-performance back-end applications with at least 3 or more projects delivered using the required technologies
• Good problem solving skills
• Strong mentoring capabilities
• Good understanding of software development life cycle
• Strong experience in system design and architecture
• Strong focus on quality of work delivered
• Excellent verbal and written communication skills

Required Technical Skills

• Extensive hands-on experience building high-performance web back-ends using Node.Js and Javascript/Typescript
• Min two years of hands-on experience in NestJs
• Strong experience with Express.Js framework
• Implementation experience in monolithic and microservices architecture
• Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases
• Experience integrating with any 3rd party services such as cloud SDKs (Preferable X), payments, push notifications, authentication etc…
• Hands-on experience with Redis, Kafka, or X
• Exposure into unit testing with frameworks such as Mocha, Chai, Jest or others
• Strong experience writing and maintaining clear documentation

Good to have skills:

• Experience working with common services in any of the major cloud providers - AWS or GCP or Azure
• Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

Work with the manager through the entire analytical and machine learning model life cycle:

⮚ Define the problem statement

⮚ Build and clean datasets

⮚ Exploratory data analysis

⮚ Feature engineering

⮚ Apply ML algorithms and assess the performance

⮚ Codify for deployment

⮚ Test and troubleshoot the code

⮚ Communicate analysis to stakeholders

Technical Skills

⮚ Proven experience in usage of Python and SQL

⮚ Excellent in programming and statistics

⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium, Postman, Airflow, PySpark

Hardware person need to know

1. Latest and old Windows Operating System
2. Linux(ubuntu, centos, others) Operating System
3. Installation of windows and Linux operating system
4. Networking knowledge
5. LAN, Router, Switch configuration and installation
6. Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
7. Knowledge of repairing and replacing of hardware of both desktop and laptop
8. knowledge of installation of different software for both Linux and Windows operating system

Looking for enthusiastic tech driven individuals who can architect a web application, push pixels, design a web API, design a UI and optimize the backend for scalability. Should be thrilled to deep dive into the field of Location Intelligence. 

Hiring for the role of  Frontend Developer for our Development team. Apply if you are keen to explore how data-tech is changing the decision intelligence landscape.

Sociometrik is a geospatial data intelligence start-up based out of New Delhi, India - founded in 2019 with the mission of redefining data-backed executive decision making. We measure and quantify physical earth, built structures and human activity using multi-channel data sources like satellite imagery, smartphone mobility, web records and administrative data to power alternative data-based decision support systems for our clients.

• Write effective, scalable and reusable code
• Participate in system design and architecture discussions
• Collaborate with Product Owner to identify optimal ways to implement new features & product enhancements.
• Coordinate with internal teams to understand user requirements and provide technical solutions.
• Create UI mock-ups and transform them into quality product features consistent with the Product Owner’s vision.

• Minimum 2  year of work experience as a frontend developer
• Minimum 2 year experience in React.JS.
• Must have Experience working in a Typescript codebase
• Experience with Leaflet.JS, Google Maps API, or Geospatial projects are a "Nice to Have"
• Exposure to deck.gl is “Good to Have”.
• Proficiency with HTML, CSS, JavaScript and jQuery
• Must have Experience collaborating in a team environment

• An analytical bent of mind
• Good time management skills
• Curiosity for learning
• Creative vision
• Team spirit and good problem-solving skills

Hiring Process

Below is our hiring process for this position. We will reach out or send a rejection notice to most candidates within 1-5 business days of applying. Sociometrik promises to value your time and professionalism in every step of the process.

• Quick Screening 
• Interview with Technical Lead

• Final Interview with Leadership

The Assistant Finance Manager will play a vital role in improving and maintaining the financial standing of our companies. The ideal candidate will help determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization.

The Assistant Manager Finance will ensure our companies have the cash and liquidity to meet its obligations, will                  be involved in securing credit from banks and other sources, tax, HR and compliance matters. He will be an official point of contact for all financial matters.

 Establishing robust systems, processes, and controls, relating to finance interface with business operations.

• To monitor all financial activities of the company.
• Effectively interface with clients, area heads, vendors, statutory bodies and government officials.
• Preparation of ITR, tax audit related information and schedules.
• TDS and GST related compliances.
• Preparation of cash flow and trial balance
• Ensuring timely and accurate provisioning of expenses including detailed scrutiny of trial balance.
• To facilitate information in preparation of budgets & uploading the approved budgets into the system.
• Preparation and presentation of budgetary forecasts and short term / long term financial projections for management / consultants / clients.
• Preparation of MIS related information with proper and timely reconciliation of financial and management accounts.
• To demonstrate ability and skills to navigate the business through strong finance support and influence business decisions.
• Efficiently manage, working capital, inventory-holding period, average collection period and average payment period.
• Sound understanding of laws and statutory regulations pertaining to financial management, accounting, audit, compliance and taxation. Knowledge of rules and regulations framed.
• Manage payroll matters for Company, business units and subsidiaries;
• Managing daily cash flows;
• Ensuring that cash flows are adequate to allow business units to operate effectively;
• Forecasting cash payments and anticipating challenges arising from limited cash flow;
• Maintaining companies accounts system;
• Preparing and presenting financial reports for meetings and investors;
• Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
• Creating solutions to new financial challenges by applying financial/treasury knowledge;
• Liaising with other departments and business units on a range of issues;
• Providing advice on financial matters impacting on the company as a whole;

• Taking responsibility for, and supervising the work of, more junior members of staff;
• Preparing financial reports and submissions to relevant government entities;
• Arranging financial audits and reviews as required;
• Banking money and cheques received and issuing receipts as requested or needed;
• Maintaining and transferring money between bank accounts as required;
• Payment of invoices and fees as required or otherwise instructed;
• Complete tax filings and dealing with matters relating to the IRD (Interest Rate Derivative);
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities

• Professional degree in finance or accounting plus 5+ years of progressively responsible finance or treasury experience
• Candidates with SME and/or startup experience preferred
• Ability to work independently
• Sound analytical skills
• Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages
• Strong verbal and written communications skills
• Detail oriented and organized, Strong planning and prioritization abilities
• Must maintain confidentiality and discretion in all aspects and be comfortable with flexible working schedule to meet the needs of the Company and its executives

• Someone who could lead a team of 3-5 marketers covering all aspects of digital marketing including PPC, SEO, Affiliates, Email, CRO, etc.
• They’ve likely got 5+ years of digital marketing experience
• Should be comfortable contributing to strategy
• It Will is hands-on , to begin with (i.e. I expect someone to be extracting the data, setting bids, defining Keywords, etc.)
• Will have led a team before
• Need to be comfortable with large budgets and complex Ads accounts (1000s of AdGroups, 1,00,000s of Keywords, etc.
• Should understand some of the conversion tracking, attribution, display, and Facebook too
• Needs to be numerate e.g. above to extract reports, manipulate in Excel, etc.
• Comfortable challenging processes and strategy
• Strong verbal and written English required