UX Designer

Mandatory : Excellent in communications  

Job Description:

 The HR Operations plays a pivotal role in ensuring the smooth and efficient functioning of the human resources department. This position involves managing various HR processes to support the organization's workforce.  

 Job Details:  

● Taking care of onboarding/Exit, Induction, documentation etc. for successful joining of candidates at client’s place of various letters to the candidates on behalf of clients such as Offer Letters, Appointment Letters & ID Cards etc.  

● Coordination with clients for attendance & leave records.  

● Interact & maintain excellent relationships with our client’s employees by ensuring proactive solutions & support for all their HR related queries 

 ● Coordinate with internal departments for any kind of support required for servicing the client successfully  

● Good to have experience of payroll processing and compliances like PF, ESIC, PT, LWF etc.  

● Must have excellent verbal & written comm. Skills

Qualifications:  

* Bachelor's degree in Human Resources, Business Administration, or a related field.  

* Proven experience in HR operations or a similar role. • Familiarity with HRIS and other HR software.

 • Strong organizational and communication skills. • Payroll Experience is mandatory. 

 • Attention to detail and a commitment to maintaining confidentiality. • Ability to multitask and prioritize in a fast-paced environment. Must be from Staffing industry ONLY

Key Responsibilities:

• Tender Identification & Management:
• Identify and analyze relevant tenders, RFPs, RFIs, and RFQs in the cybersecurity domain from global and Indian markets.
• Manage the entire tender process, from tender registration, document preparation, submission, to follow-up.
• Maintain updated knowledge of procurement platforms (e.g., GeM, CPPP, and global e-tendering systems) and tender submission requirements.
• Proposal & Bid Writing:
• Draft and prepare well-structured, high-quality proposals that meet the requirements of both technical and commercial aspects of tenders.
• Collaborate with internal teams (technical, legal, finance) to ensure all aspects of the tender response align with the client's specifications.
• Tailor cybersecurity solutions based on the unique requirements of each tender and showcase Certcube Labs' capabilities effectively.
• Compliance & Documentation:
• Ensure that all tender documentation complies with legal, regulatory, and client requirements.
• Gather necessary supporting documents, including certifications, project references, and technical compliance documents.
• Review contracts and NDAs to ensure all legal and compliance aspects are covered.
• Risk & Financial Analysis:
• Assess the financial, legal, and operational risks associated with tenders and propose mitigation strategies.
• Prepare detailed pricing models and cost estimates for cybersecurity solutions and services.
• Market & Competitor Analysis:
• Conduct market research to stay informed about industry trends, competitor activities, and pricing strategies in cybersecurity.
• Provide insights on positioning Certcube Labs’ services to increase competitiveness in global and Indian tenders.
• Stakeholder Management:
• Build and maintain strong relationships with clients, government agencies, and key stakeholders involved in the tendering process.
• Coordinate and liaise with vendors, partners, and subcontractors to gather relevant inputs for tender responses.
• Post-Tender Activities:
• Manage follow-ups on tender submissions, respond to clarifications, and negotiate terms and conditions when required.
• Maintain a detailed database of all tenders, submissions, and outcomes for internal tracking and reporting.

Key Skills & Qualifications:

• Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.
• Minimum 3-5 years of experience in tender/bid management, preferably in the cybersecurity or IT sector.
• Strong knowledge of cybersecurity concepts and services (e.g., penetration testing, SOC services, vulnerability assessments, compliance frameworks).
• Familiarity with procurement platforms (e.g., GeM, CPPP) and experience in both Indian and global tender submission processes.
• Excellent proposal and bid writing skills with the ability to articulate complex technical solutions clearly.
• Experience in financial analysis, risk assessment, and pricing strategies for large-scale contracts.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and document management tools.
• Strong attention to detail, excellent communication, and negotiation skills.
• Ability to collaborate with technical teams and communicate effectively with clients and stakeholders.

Role Title: Developer - Guidewire Integration-Config

Role Purpose

We are looking for a Developer for our Claims Guidewire team, who is a technology enthusiast, and eager to be part of a culture of modern software engineering practices, continuous improvement, and innovation.

As a Developer, you will be part of a dynamic engineering team and work on development, maintenance, and transformation of our strategic Claims Guidewire platform. You will learn about software applications, technology stack, ways of working and standards.

Key Accountabilities

·        Deliver software development tasks for Claims Guidewire applications, in the areas of Integration and Configuration, with expected quality measures and timeframe, e.g., coding, writing unit test cases (G-Unit) and unit testing, debugging and defect fixing, providing test support, providing release support.

·        Communicate with technical leads and IT groups for understanding the project’s technical implications, dependencies, and potential conflicts.

·        Research issues reported in Production, perform root cause analysis and document them, respond to and resolve technical issues in a timely manner.

·        Perform versioning of the release updates and resolve the code conflicts while merging and promoting the code to higher environments.

·        Develop their technical and functional knowledge on Claims Digital Guidewire platform.

·        Understand and follow Guidewire’s cloud standards for application development.

·        Active participation in team meetings like daily stand-ups, risk forums, planning sessions and retrospectives.

Skills & Experience

·        3+ years of development experience on Guidewire cloud platform and applications, Guidewire certification preferred.

·        Hands on development expertise on Guidewire ClaimCentre with configuration and integration

·        Experience in Guidewire platform (Gosu scripting / Edge APIs / UI / Data Model)

·        Should have knowledge on Admin data loading, Assignment and Segmentation Rules, Pre-update and Validation rules, Authority limits, Financials (checks, reserves, recoveries …)

·        Good experience on LOB configuration and related type-lists

·        Good experience on integration components including plug-ins, messaging (and supporting business rules), batches, REST APIs and programs that call the Guidewire application APIs.

·        Experience on any database Oracle / SQL Server and well versed in SQL.

·        Experience of working in a CI/CD setup and related tools/technologies

·        Insurance domain knowledge with Property & Casualty background preferred.

Location- Gurugram

CTC- Upto 25lpa

Policies, Systems, Processes & Procedures

•  Review and ensure the India information security policies are aligned with group policies and practices.
•  Review and provide recommendations to India policies, standards, guidelines/ processes concerning RBI (Reserve Bank of India) regulatory requirements
•  Coordinate with business units to define SLA for India
• Formulate the security strategy and roadmap for India

Information Security

•  Identify and ensure compliance to unique security requirements for RBI (Reserve Bank of India) related to RBI cyber security framework and RBI Guidelines on Information security.
•  Establish contacts with RBI (Reserve Bank of India) regulators to receive security updates, circulars
•  Coordinate for the group for various regulatory security audits at the Singapore location.
•  Monitor and track all India open issues with IT and concerned international SPOCS
•  Assist the GSO office and BU in attaining information security compliance objectives.
•  Identify issues that could impact the bank and escalate any serious issues/ breaches/ violations; develop/monitor action plans for its closure in liaison with local, and overseas branches, and business groups.
•  With the support of the Head office GSO team, perform risk assessments for locally implemented IT solutions and track open issues to closure
•  Instigate and maintain contact with RBI Regulatory Authorities, Regulatory compliance department, and ensure good & healthy working relationships.
•  Review new regulatory legislations; promptly communicate all regulatory notices/circulars to all concerned areas, provide interpretations if necessary; develop/monitor action plans towards its implementation.
•  Assist Head office during Regulatory Examinations; ensure implementation/regularization of observations linked to compliance while meeting the deadline(s).
• Respond to queries that are sought by local Regulatory Authorities / Law Enforcement Agencies Head Office & Overseas branches, in a timely manner with complete and accurate information.

Job Context

•  Security Compliance requirements at the India location.
•  Highlight security status & concerns to management.
•  Consult with IT and information security staff to ensure that an implementation plan is established.
•  Actively participate and contribute to GSO initiatives
•  Track open Audit issues on information security to closure
•  Risk assessments for local implementations
• Inform HO of any new 3rd party technology vendor for vendor assessment

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up

Educational Qualifications ,Certifications & Experience : 3 - 5 years of experience

Knowledge of Windows server and Hyper V Networking(Cisco) Technology, O365 and Gsuite

Certification: CCNA(Preferred), MCSA(Preferred), RHCE(Preferred)

Graduation: Any discipline. (Graduation in Computer Science or related field will be a big plus)