UX Designer

Qualifications: • Bachelor's degree in Architecture, Engineering, or a related field. • 2 to 3 years of experience in architectural practice with a strong focus on BIM and REVIT family creation , modelling and drafting. • Proficiency in Autodesk REVIT software and demonstrated expertise in creating and managing REVIT families. • Strong understanding of BIM principles and workflows. • Knowledge of BIM standards and best practices. • Detail-oriented with excellent organizational skills. • Good communication and collaboration skills. • Ability to work independently and as part of a team. • Willingness to learn and adapt to evolving BIM technologies and processes.

Dear Candidate

Candidate must have:

• Minimum 3-5 years of experience working as a NOC Engineer / Senior NOC Engineer in the telecom/Product (preferably telecom monitoring) industry.
• BE in CS, EE, or Telecommunications from a recognized university.
• Knowledge of NOC Process
• Technology exposure towards Telecom – 5G,4G,IMS with a solid understanding of Telecom Performance KPI’s, and/or Radio Access Network. Knowledge of call flows will be advantage
• Experience with Linux OS and SQL – mandatory.
• Residence in Delhi – mandatory.
• Ready to work in a 24×7 environment.
• Ability to monitor alarms based on our environment.
• Capability to identify and resolve issues occurring in the RADCOM environment.
• Any relevant technical certification will be an added advantage.

Responsibilities:

• Based in RADCOM India offices, Delhi.
• Responsible for all NOC Monitoring and technical support -T1/T2 aspects required by the process for RADCOM’s solutions.
• Ready to participate under Customer Planned activities / execution and monitoring.

Position: French Project Coordinator 

Experience: 3+ Yrs

Location: Bangalore

Notice Period: Immediate - 30 Days

Primary Skills: project management,  B2 Level - French Language Expertise, English proficiency, Interpersonal skills 

Responsibilities:

• Collaborate with various data analysis teams on projects for international clients.
• Manage and nurture relationships with clients, ensuring their needs and expectations are met.
• Oversee the entire project lifecycle, from initiation to delivery, ensuring all client requirements are addressed.
• Identify opportunities to improve processes and increase efficiency.
• Organize and coordinate tasks with the development team to ensure smooth project execution.
• Monitor progress and perform quality control checks to ensure high standards are met.
• Verify and validate new products to ensure they meet client specifications.

Qualifications:

• At least 1+ year of experience in project management.
• Proficiency in French at a minimum B2 level.
• Fluent in English.
• Strong interpersonal skills and the ability to communicate effectively with clients and teams.
• Highly adaptable and able to manage change in dynamic project environments.
• Proactive and solution-oriented with a focus on continuous improvement.

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

• Minimum 4 years’ experience developing Node.js applications on top of RESTful APIs.
• Experience building single page applications using JavaScript frameworks and libraries (React)
• Experience with cross-browser, cross-platform and design constraints on the web.
• Experience with test automation: TDD, unit/integration/functional testing.
• Solid understanding of object-oriented design and programming concepts.
• Have a passion for quality and writing clean, solid, readable code that scales and performs well.
• Proficient in Git and familiarity with continuous integration.
• A team player who values collaboration, innovation, and inclusion
• Comfortable working in an Agile environment
• Strong verbal and written communication skills

Process: Xfinity
Job Mode: Work from Office
Designation: Inbound Sales Associate
Process Description: Inbound Sales Process

Quality Specification:

• Required A grade candidates
• Applicant must have Good / Average communication skills
• Only Graduates candidates can apply for this positions

• If applicant is fresher after graduation then he/she can apply for this job

Additional:

• Need Candidates from Delhi/NCR, ready to work in night shifts. Work from office
• Cab Facility in Odd Hours provided by company

Desired Candidate Profile

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years