Lead UX Designer

🚀 Join Altruist Technologies Pvt. Ltd.

Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)

📍 Location: Sector 127, Noida | 🕘 Shift: Day Shift

📌 Work Type: On-Site | 💼 Employment: Full-Time

👥 Openings: 600 | ⏳ Notice Period: Immediate

✨ About the Role

We’re hiring enthusiastic individuals to be part of the Axis BPO Process at Altruist Technologies. If you’re passionate about customer service and have a knack for communication and cross-selling, this is your chance to kick-start a rewarding career.

🔹 Key Responsibilities

• Handle inbound calls and resolve customer queries
• Promote and cross-sell relevant products/services
• Maintain accurate call records & reports
• Adhere to company processes and quality standards

🔹 Eligibility

• Education: Graduation (10+2+3)
• Age: 18–30 years
• Experience: 0–3 years (Freshers welcome!)
• Languages: Fluent in English & Hindi
• Skills: Excel, Communication, Calling

💡 Why Join Us?

✅ Growth-focused environment

✅ Skill development & career opportunities

✅ Energetic, modern workplace in Noida

We are looking for a candidate who can join the team immediately and is strongly experienced as a Salesforce Business Analyst.

Job Description:

• Assisting in defining, developing, and implementing the Salesforce strategic roadmap and the releases of features for Salesforce and integrated systems
• Identify customer needs, take detailed business requirements from global SFDC CI stakeholders and provide guidance on business processes to the team
• Write user stories, own and prioritize the backlog and translate business needs into technical requirements for the scrum team
• Assist in managing the scrum team and sprint planning/execution, working closely with the scrum master
• Communicate with stakeholders regarding the product roadmap, timelines and status of requests
• Working closely with Salesforce Field Support to communicate enhancements and defect fixes with end users
• Articulate and track value delivered to business stakeholders – lean thinking

Good to have would be AWS Architect Certification.

Must Have

• NodeJS / TypeScript experience 3+ years
• AWS experience 3+ years using AWS SDK
• Lamba
• API Gateway
• Event based architecture like Kinesis, MSK (Kafka)
• Database Sql / NoSql

Considered a plus:

• Frontend development React / Angular
• AWS IoT Core, Kafka, Kinesis
• Elastic Search

Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)

Job Overview

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused on revenue growth
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Qualifications

• Proven working experience as a business development manager or sales executive in IT Services company
• Minimum 3+ years of experience
• Proven sales track record
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

Job Description-Product Manager-Do Your Thng

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all required teams to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Responsibilities:

• Define the product strategy, roadmap and own end-to-end product lifecycle.
• .Work with external third parties to assess partnerships and licensing opportunities
•  Be an expert with respect to the competition
• Understand the business problem/void and craft a fitting product.
•  Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
• Dissect the requirements into user stories, Prioritize the backlog based on business value, define acceptance criteria.

• Requirements:

  
  
  • Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
  • Knowledge and focus on superb user experience [UX], aesthetics and visual communication (Figma).
  • Experience bringing a product from idea through to customer use and maintenance.
  • Minimum of 2 - 4 years experience as a Product Manager working for a tech product, preferably on a mobile app
  • Demonstrated success defining and launching excellent products
  • Bachelor’s degree (MBA preferred)
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority

• Advise student/ parents for their learning needs through structured Counseling Sessions
• Fix appointments and conduct home demo sessions on daily basis including follow up sessions
• Understand Customer profile & problems to explain implication of ineffective learning methods
• Create the need for Smart Learning and advise student-parent to buy Toppr Subscription as solution
• Handle Objections and Price Negotiation to generate Sales Revenue