UI/UX Internship

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹18,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹18,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Job Title: Laravel Full Stack Developer

Location: Gurugram, India

About the Role:

We are seeking a talented and experienced Full Stack Developer with expertise in Laravel to join our team. As a Full Stack Developer, you will take ownership of the full development lifecycle of our web applications. You will be responsible for building and maintaining both the backend and frontend using the Laravel framework, along with frontend technologies such as Vue.js, Angular, or React. Your primary goal will be to ensure a seamless and user-friendly experience for our users. Collaboration with cross-functional teams to deliver products aligned with the company's vision and goals will also be a key aspect of this role.

Required Technical and Professional Expertise:

• Total of 4+ years of experience in Software development.
• Minimum of 2 years of experience in front-end development with strong skills in any JS Frameworks like Angular, React, or Vue.js.
• At least 3 years of experience with PHP and the Laravel framework.
• 1.5-2 years of experience with developing micro-services using Vuex, Vue Router, and REST or GraphQL APIs.
• Experience with front-end technologies such as JavaScript, HTML, Vue.js, and CSS.
• Strong understanding of Agile development methodologies.
• Experience with database technologies such as MySQL.
• Ability to write high-performance, reusable code, including appropriate testing.
• Proven oral/written communication and organizational skills.
• Ability to multitask and reprioritize under pressure.

Responsibilities:

• Develop and maintain robust, scalable, and high-performance web applications using Laravel and Vue.js.
• Collaborate with team members across different time zones to define, design, and ship new features.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Troubleshoot, debug, and resolve technical issues promptly.
• Optimize application performance and ensure responsiveness across various devices and platforms.
• Stay updated on emerging technologies and industry trends to continuously improve skills and knowledge.
• Conduct code reviews and provide constructive feedback to other team members.
• Assist in project planning, estimation, and prioritization of tasks.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum of 2 years of professional experience in Full Stack Development.
• Proficiency in Laravel PHP framework and Vue.js JavaScript framework.
• Strong understanding of RESTful APIs, JSON, and web services.
• Experience with relational databases such as MySQL or PostgreSQL.
• Solid understanding of front-end technologies including HTML5, CSS3, and JavaScript.
• Knowledge of version control systems such as Git.
• Familiarity with agile development methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work effectively in a remote, distributed team environment and meet deadlines.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on challenging and rewarding projects.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

Hi, 

Greetings from Aimlay Pvt. Ltd. (www.aimlay.com )

About us : Aimlay is a top-notch educational counselling firm for the last 12 years, exclusively for working professionals who are willing to discover their true potential by gaining higher education.

Before this, our vision was to become India’s top educational advisor & build a working professional – centric place. A platform where they can acquire their Ph.D. research, develop a powerful personality, and live the best life one strives for. But now, Aimlay tends to educate every working professional throughout the country and build a better future.

We believe that growing with every aspect should be our focus in our company. Aimlay tends to provide quality educational services with writing services for working professionals. Now, we have a broader comprehensive approach, and we tend to educate every working professional to build a better future.

Please find the Job Description and kindly revert with your updated cv.

Responsibilities

• Contact prospective customers through inbound leads follow up on calls and emails (leads are provided). 

• Counselling prospective students (working professionals) and guiding them about the different UG, PG, PhD and Medical courses offered.

• Explaining the services and converting the provided leads into Sales. 

• Understand customer needs and requirements and perform effective online demos to prospects 

• Use product knowledge to showcase the solutions that our company can offer to prospects (lead) 

• Strong listening and presentation skills 

• Close sales and achieve monthly quotas 

• Ensuring Monthly targets are met.

• Use database, CRM, or other software to track progress with new prospects 

• Actively tracking and following up on potential leads.

Perks and benefits

Fixed Salary upto 40,000 plus Monthly Incentives

Skills

• Experience as Business Development Associate in EdTech Industry.

• Strong In Tele Counselling, Inside Sales, and converting leads into sales.

• Excellent communication, interpersonal, and presentation skills.

• Strong listening and presentation skills

Relevant work experience:

• 5+ years working in the Information Technology Industry
• 2+ years system engineering or platform engineering

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

What you will do:

• Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
• Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
• Closing: Exceeding monthly/quarterly sales targets in the given market
• Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
• Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
• Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.

Desired Candidate Profile

• Someone who could lead a team of 3-5 marketers covering all aspects of digital marketing including PPC, SEO, Affiliates, Email, CRO, etc.
• They’ve likely got 5+ years of digital marketing experience
• Should be comfortable contributing to strategy
• It Will is hands-on , to begin with (i.e. I expect someone to be extracting the data, setting bids, defining Keywords, etc.)
• Will have led a team before
• Need to be comfortable with large budgets and complex Ads accounts (1000s of AdGroups, 1,00,000s of Keywords, etc.
• Should understand some of the conversion tracking, attribution, display, and Facebook too
• Needs to be numerate e.g. above to extract reports, manipulate in Excel, etc.
• Comfortable challenging processes and strategy
• Strong verbal and written English required