Investment Advisor - Sales

Must Have

1. Angular 13+

2. Understanding of Cloud architecture

3. Node.js + Expressjs +MongoDB (Localization Project)

Management skills required

1. Drive scrum meetings (Daily sync-up, Weekly planning meetings, Monthly meetings)

2. JIRA Understanding, including JIRA Reports, Releases

3. Code Review

4. Document preparation for any new feature/requirements using confluence

5. Track team timesheet reports

6. Communication with External team members  

We are seeking a skilled Java Developer with 5+ years of experience in Java, Camunda, Apache Camel, Kafka, and Apache Karaf. The ideal candidate should have expertise in workflow automation, message-driven architectures, and enterprise integration patterns. Strong problem-solving skills and hands-on experience in microservices and event-driven systems are required.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

• Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
• Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
• Experience to handle decent sized Digital budgets would be an added advantage.
• Proficiency in Keywords research and keywords competition Analysis
• Proficiency in creating reports using Google Sheets/Excel.
• The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
• You will play a pivotal role in growing our business, customer base, and improving user experience.
• Brainstorm new and creative growth strategies
• Research on latest digital tools and interactive trends for effective digital marketing.

Ideal Candidate

• 2+ years of hands-on experience in managing digital marketing campaigns.
• Knowledge of Analytic tools like Google Analytics, etc.
• Proficient in Google sheets/Excel
• Familiarity with social media trends
• Excellent communication skills
• Creativity and commercial awareness
• Proven Experience of handling a team

We are looking for a motivated professional who is responsible for performing software verification of Web Application as per the defined standards & procedures.

Skill Set

Primary

• Development and testing of Hardware interfaces & Embedded Software applications.

• Development and testing of network interfaces like Wi-Fi, Bluetooth, Ethernet, USB etc.

• Understand software requirements and architecture specifications to perform testing

activities like authoring of scripts and writing manual test case, execution & creating test reports etc.

• Automation testing experience in Linux embedded application, Linux device drivers, API testing and testing networking tools and utilities.

• Candidate should have good experience in testing of Web Application and Websites

• Hands-on experience in providing innovative solutions to Automate Web/Windows/iOS applications.

• Extensive experience with Test Automation tools such as Selenium, VSTS Coded UI.

• Working knowledge of software IDEs and debugging tools (i.e., Visual Studio/.NET etc.)

• Hands on experience in developing Test Automation Harnesses/Tools

• Proficient in different scripting languages such as Perl, Python, PowerShell.

• Good knowledge in testing windows .NET embedded applications and API testing.

• Conduct code reviews, with constant quality code review feedback for the code written by software developers.

• Well versed with Cloud architecture and deployment with Microsoft Azure (preferred) / Amazon Web Services.

• Well versed with Testing/QA concepts with good knowledge of Manual Testing is must.

• Strong analytical skills to be able to translate from system requirements and use cases to detailed test cases.

• Familiar with setting up of test environment for V&V activities.

• Good knowledge in Databases and constructing SQL commands.

• Collaborate with developers and QA leads to improve testability, automation, and tools.

• Participate in Test Planning, system test strategy, methodology, and creation of system integration test cases and make them traceable back to the system requirements, feature lists and design documents.

Additional

• Good knowledge in Data Analytics Testing

• Plan test schedules or strategies in accordance with project scope or delivery dates.

• Prior experience of Performance or Security testing will be a plus.

• Prior experience of designing fixtures to test hardware integration will be a big plus.

• Prior Experience with managing big documentation to meet FDA or regulatory requirement will be a plus

Soft Skills

• Excellent documentation and Written/Verbal communication skills.

• Must be flexible, independent and self-motivated
  
  
  

• Implementing and managing front desk objectives and procedures
• Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
• Maintaining front desk office supplies and equipment and managing budgets regarding the same
• Ensuring that the reception area is kept well-organized and neat
• Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
• Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
• Answering front-desk complaints and questions from visitors
• Obtaining or sending documents through email or fax
• Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
• Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2 – 5 years handling front desk/ reception
• Candidate should be from South Delhi
• Excellent English and Hindi communication skills
• Proficiency in using a computer
• An ability to multi-task    

• Experience working in advanced iterative methodologies such as Agile and Safe.
• Experience with containers and orchestration (Docker, Kubernetes).
• Comfortable working in complex and demanding environments with high degree of change.
• Ability to view system perspective and to perform thorough investigations.
• Experience in frequent delivery to production.
• Microservice-based architecture (Jenkins, Docker, CI/CD, ELK)
• Experience with modern software components (Mongo, Elasticsearch, Kafka).
• Expertise in software development methodologies.
• Understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML, etc.
• Possession of a deep knowledge of development workflows with Git.
• Experience with MySQL or another relational database Environment.
• Automation testing (component, integration and end2end)

Job Title: Sales Development Representative           

Location: India –Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Sales

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.

About the Role

SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.

You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.

Responsibilities

• Qualify and develop inbound sales leads
• Respond to product queries on the chat channel
• Schedule demos between AEs and qualified prospects
• Run email campaigns to generate new sales prospects
• Drive attendance for marketing-led campaigns and events
• Cold calling efforts may be required to execute specific outbound campaigns
• Complete accurate tracking of communication with current and potential customers in the CRM

Basic Qualifications

• 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
• Bachelor’s Degree required
• Fluency in English
  
  

Preferred Skillsets

• Experience working with SalesForce.com or any other CRM
• Phone and interpersonal communication skills as well as organizational skills
• Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
• Experience with cold calling is a plus