DesiCrew
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Job Overview: The Quality Control Specialist in Image Captioning is responsible for ensuring the accuracy, relevance, and quality of captions produced by the captioning team. This role requires a meticulous approach to content review, an excellent understanding of grammar and style, and strong problem-solving skills to maintain high standards of quality.
Key Responsibilities:
• Review and edit image captions to ensure they meet quality standards and style guidelines.
• Provide constructive feedback to production resources to help improve the quality of caption outputs.
• Track and document errors and trends in caption quality to help refine production processes.
• Collaborate with team leads and content managers to update style guides and training materials based on observed trends and errors.
• Participate in regular training sessions to stay updated with the latest best practices in content quality control.
• Assist in the development and implementation of quality improvement programs.
• Ensure compliance with deadlines, and manage priorities to handle high volumes of content effectively.
Qualifications:
• Bachelor’s degree in Communication, English, Journalism, or related field.
• Experience in content editing, proofreading, or a similar QC role, preferably within a digital media environment.
• Superior knowledge of English, including grammar rules, vocabulary, and stylistic nuances with C2 certification.
Preferred Skills:
• Ability to identify discrepancies, inconsistencies, and deviations from guidelines in corrected captions.
• Capability to provide constructive feedback to improve caption quality and adherence to guidelines.
• Competence in using search engines to verify facts or identify unfamiliar objects or contexts in images.
• Ability to analyze multiple aspects of a caption, such as context, accuracy, clarity, and adherence to style guidelines.
• Excellent interpersonal and communication skills to effectively convey feedback.
• Problem-solving mindset with a focus on continuous improvement.
• Experience in training or mentorship roles, providing guidance to others.
Work Type: Remote or In-office, Full-time.
Shift timings are either 9 AM to 6 PM IST or 2 PM to 10 PM IST.
Compensation: Competitive salary in line with industry standards, with opportunities for performance-based incentives and growth.
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About the company
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
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At TheBlueOwls, we are passionate about harnessing the power of data analytics and artificial intelligence to transform businesses and drive innovation. With a team of experts and cutting-edge technology, we help our clients unlock valuable insights from their data and leverage AI solutions to stay ahead in today's competitive landscape.
Our Founder
Our company was founded by Puran Ticku, an ex-Microsoft Architect with over 20+ years of experience in the field of data and digital health. Puran Ticku has a deep understanding of the potential of data analytics and AI and has successfully led transformative solutions for numerous organizations.
Our Expertise
We specialize in providing comprehensive data analytics services, helping businesses make data-driven decisions and uncover hidden patterns and trends. With our advanced AI capabilities, we enable our clients to automate processes, enhance productivity, and gain a competitive edge in their industries.
Our Approach
At TheBlueOwls, we believe that the key to successful data analytics and AI implementation lies in a holistic approach. We work closely with our clients to understand their unique challenges and goals, and tailor our solutions to meet their specific needs. Our team of skilled professionals utilizes state-of-the-art technology and industry best practices to deliver exceptional results.
Our Commitment
We are committed to delivering the highest level of quality and value to our clients. We strive for excellence in every project we undertake, ensuring that our solutions are not only effective, but also scalable and sustainable. With our deep domain expertise and customer-centric approach, we are dedicated to driving success for our clients and helping them achieve their business objectives.
Contact us today to learn more about how TheBlueOwls can empower your organization with data analytics and AI solutions that drive growth and innovation.
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