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Position: Corporate Sales (Direct B2B)

Location : Mumbai

Experience: 6 to 12 years

Job Purpose

Drive business growth by acquiring and managing Large Corporate and SME clients while expanding Insurance Brokers & presence in the commercial insurance market. The role is responsible for generating revenue, developing long-term client relationships, and delivering

risk management solutions across multiple insurance product lines.

Key Responsibilities

Business Development & Revenue Growth

 Acquire and develop Large Corporate and SME accounts to achieve assigned revenue and profitability targets.

 Identify new business opportunities, emerging market segments, and growth areas within the commercial insurance space.

 Build a strong pipeline of prospects through networking, referrals, industry associations, and direct business development initiatives.

 Drive client retention, cross-selling, and up-selling opportunities to maximize account value.

Consultative Sales & Risk Advisory

 Engage with CXOs, CFOs, HR Heads, Finance Leaders, Procurement Teams, and Business

Owners to understand business risks and insurance requirements.

 Provide customized risk management and insurance solutions rather than competing solely on price.

 Deliver end-to-end insurance advisory services, including risk assessment, policy structuring, and coverage optimization.

Product Portfolio Management

Promote and grow business across key commercial insurance lines, including:

 Property Insurance

 Marine Insurance

 Employee Benefits (Group Mediclaim, Group Personal Accident, Group Term Life, etc.)

 Liability Insurance (Directors & Officers Liability, Public Liability, Professional Indemnity,

Cyber Liability, Product Liability, etc.)

 Other Commercial & Specialty Insurance Solutions

Client Relationship Management

 Build and maintain strong relationships with key decision-makers across client

organizations.

 Act as a trusted advisor and primary point of contact for corporate clients.

 Ensure exceptional client servicing and timely resolution of customer requirements.

Business Operations & Stakeholder Management

 Coordinate with underwriting, placement, claims, servicing, and operations teams for

seamless execution of business.

 Ensure profitable business growth by maintaining an optimal product mix and healthy portfolio quality.

 Monitor business performance and take corrective actions to achieve both top-line and bottom-line objectives.

Compliance & Governance

 Adhere to company policies, operational processes, and internal controls.

 Ensure full compliance with IRDAI regulations, insurance broking guidelines, and statutory requirements.

 Maintain high standards of ethical business conduct and corporate governance.

Key Performance Indicators (KPIs)

 New Client Acquisition

 Revenue Generation (Top Line)

 Portfolio Profitability (Bottom Line)

 Client Retention Ratio

 Cross-Sell & Upsell Revenue

 Product Mix Penetration

 Collection Efficiency

 Customer Satisfaction & Service Excellence

Qualifications

 Graduate in any discipline.

 MBA/PGDM in Marketing, Sales, Finance, or Insurance preferred.

Experience

 Proven experience in Corporate Sales, Commercial Insurance, Employee Benefits, or Risk Advisory.

 Strong network among corporate clients, SMEs, and decision-makers.

 Experience in General Insurance, Insurance Broking, or Financial Services industry preferred.

Required Skills & Competencies

 Strong understanding of commercial insurance products and risk management concepts.

 Knowledge of IRDAI regulations and the Indian insurance market.

 Excellent consultative selling, negotiation, and presentation skills.

 Strong relationship management and stakeholder engagement abilities.

 Business acumen with focus on revenue growth and profitability.

 Ability to work in a fast-paced, target-driven environment.

 Proficiency in CRM platforms, sales tools, and Microsoft Office applications.

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

• Strong experience in .NET Development using C#
• Good knowledge of ASP.NET, MVC, Web API, Entity Framework
• Experience with SQL Server and database concepts
• Knowledge of design patterns such as MVC
• Experience working with Visual Studio and related development tools
• Understanding of HTML, CSS, JavaScript
• Exposure to Angular or React will be an added advantage
• Experience working with Git or other version control systems
• Knowledge of Agile / Scrum methodologies
• Strong debugging and problem-solving skills

Roles & Responsibilities:

• Design, develop, test, and debug applications using .NET technologies
• Develop scalable and secure applications using ASP.NET framework
• Collaborate with business analysts and stakeholders to gather requirements
• Write clean, efficient, and maintainable code following best practices
• Participate in code reviews to ensure quality standards
• Troubleshoot and resolve application defects and performance issues
• Prepare technical documentation and specifications
• Integrate third-party libraries and APIs
• Work closely with UI/UX, backend, and database teams to deliver integrated solutions
• Stay updated with the latest .NET technologies and development practices

Preferred Qualification:

• Bachelor’s Degree in Computer Science / Engineering or equivalent experience.

As a PHP Backend Developer, your primary responsibility will be to develop and maintain the server-side logic of web applications, ensuring high performance, responsiveness, and scalability. You will work closely with the front-end development team, project managers, and other stakeholders to deliver robust and efficient web solutions.

Responsibilities:

• Develop and maintain server-side applications using PHP frameworks (such as Yii, Laravel, Symfony, and CodeIgniter) and other related technologies.
• Write clean, well-structured, and reusable code following industry best practices and coding standards.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Design and implement secure and efficient APIs for data exchange with the front end and external services.
• Optimize application performance by identifying and resolving bottlenecks, improving code efficiency, and implementing caching mechanisms.
• Ensure data integrity and implement proper validation and error-handling techniques.
• Collaborate with database administrators to design and optimize database schemas and queries.
• Conduct thorough testing and debugging of applications to ensure high-quality deliverables.
• Stay updated with the latest trends and advancements in PHP development and related technologies.
• Participate in code reviews and provide constructive feedback to maintain code quality and improve team collaboration.
• Collaborate with the project management team to estimate project timelines and deliver work within specified deadlines.
• Troubleshoot and resolve production issues, provide technical support and perform maintenance tasks as required.

Requirements:

• Proven work experience as a PHP Backend Developer or similar role.
• Strong proficiency in PHP and its frameworks (Yii, Laravel, Symfony, etc.) with a good understanding of object-oriented programming principles.
• Experience with frontend technologies (HTML5, CSS3, JavaScript) and their integration with backend systems.
• Familiarity with database systems, such as MySQL, PostgreSQL, or MongoDB, and proficiency in writing efficient database queries.
• Knowledge of version control systems like Git for code collaboration and deployment.
• Familiarity with RESTful API development and integration of third-party APIs.
• Experience in optimizing application performance and implementing caching techniques.
• Understanding of security principles and best practices for web application development.
• Excellent problem-solving and analytical skills with strong attention to detail.
• Good communication and teamwork skills to collaborate effectively with cross-functional teams.
• Ability to work independently and handle multiple projects simultaneously.

Data Engineer JD:

• Designing, developing, constructing, installing, testing and maintaining the complete data management & processing systems.
• Building highly scalable, robust, fault-tolerant, & secure user data platform adhering to data protection laws.
• Taking care of the complete ETL (Extract, Transform & Load) process.
• Ensuring architecture is planned in such a way that it meets all the business requirements.
• Exploring new ways of using existing data, to provide more insights out of it.
• Proposing ways to improve data quality, reliability & efficiency of the whole system.
• Creating data models to reduce system complexity and hence increase efficiency & reduce cost.
• Introducing new data management tools & technologies into the existing system to make it more efficient.
• Setting up monitoring and alarming on data pipeline jobs to detect failures and anomalies

What do we expect from you?

• BS/MS in Computer Science or equivalent experience
• 5 years of recent experience in Big Data Engineering.
• Good experience in working with Hadoop and Big Data technologies like HDFS, Pig, Hive, Zookeeper, Storm, Spark, Airflow and NoSQL systems
• Excellent programming and debugging skills in Java or Python.
• Apache spark, python, hands on experience in deploying ML models
• Has worked on streaming and realtime pipelines
• Experience with Apache Kafka or has worked with any of Spark Streaming, Flume or Storm

Focus Area: