
Job Overview: The Quality Control Specialist in Image Captioning is responsible for ensuring the accuracy, relevance, and quality of captions produced by the captioning team. This role requires a meticulous approach to content review, an excellent understanding of grammar and style, and strong problem-solving skills to maintain high standards of quality.
Key Responsibilities:
• Review and edit image captions to ensure they meet quality standards and style guidelines.
• Provide constructive feedback to production resources to help improve the quality of caption outputs.
• Track and document errors and trends in caption quality to help refine production processes.
• Collaborate with team leads and content managers to update style guides and training materials based on observed trends and errors.
• Participate in regular training sessions to stay updated with the latest best practices in content quality control.
• Assist in the development and implementation of quality improvement programs.
• Ensure compliance with deadlines, and manage priorities to handle high volumes of content effectively.
Qualifications:
• Bachelor’s degree in Communication, English, Journalism, or related field.
• Experience in content editing, proofreading, or a similar QC role, preferably within a digital media environment.
• Superior knowledge of English, including grammar rules, vocabulary, and stylistic nuances with C2 certification.
Preferred Skills:
• Ability to identify discrepancies, inconsistencies, and deviations from guidelines in corrected captions.
• Capability to provide constructive feedback to improve caption quality and adherence to guidelines.
• Competence in using search engines to verify facts or identify unfamiliar objects or contexts in images.
• Ability to analyze multiple aspects of a caption, such as context, accuracy, clarity, and adherence to style guidelines.
• Excellent interpersonal and communication skills to effectively convey feedback.
• Problem-solving mindset with a focus on continuous improvement.
• Experience in training or mentorship roles, providing guidance to others.
Work Type: Remote or In-office, Full-time.
Shift timings are either 9 AM to 6 PM IST or 2 PM to 10 PM IST.
Compensation: Competitive salary in line with industry standards, with opportunities for performance-based incentives and growth.

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What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy
Key Responsibilities:
1. Sell BXI Barter Marketplace Memberships to brands and agencies across your assigned region
2. Initiate and close media or product barter deals with different brands and SMEs.
3. Understand brand requirements and structure relevant barter solutions accordingly.
4. Prepare compelling sales pitches, proposals, and barter deal contracts.
5. Generate and manage pipeline of leads through direct outreach, networking, and referrals.
6. Build and maintain long-term relationships with key decision-makers
7. Attend industry events and networking forums to create new business opportunities
8. Nurture key client relationships through consistent after-sales support.
Required Qualification and Skills:
1. 3-5 years of experience in any form of media sales, barter deals, or advertising sales.
2. Excellent communication and storytelling skills.
3. Analytical mindset with the ability to leverage data for decision-making.
4. Self-motivated, target-driven, and able to thrive in a fast-paced environment.
5. Ability to work independently, take initiative, and drive results
6. Proficiency in Microsoft Office Suite
7. Willingness to travel for client meetings and industry events as required
Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)

- Strong UI architecture and design skills and keen business sense.
- Excellent front end/UI skills (JS, HTML, Angular) skills.
- Good knowledge of nodeJS.
- Good knowhow of server-side technologies, exposure to databases.
- Good exposure to configuration management, testing, deployment.
- Deep knowhow of data structures, algorithms.
- Hands on development across technologies.

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• Lead the automation testing effort of our cloud management platform.
• Create and maintain automation test cases and test suites.
• Work closely with the development team to ensure that the automation tests are integrated into the development process.
• Collaborate with other QA team members to identify and resolve defects.
• Implement automation testing best practices and continuously improve the automation testing framework.
• Develop and maintain automation test scripts using programming languages such as Python.
• Conduct performance testing using tools such as JMeter, Gatling, or Locust.
• Monitor and report on automation testing and performance testing progress and results.
• Ensure that the automation testing and performance testing strategy aligns with overall product quality goals and objectives.
• Manage and mentor a team of automation QA engineers.
Requirements
• Bachelor's degree in Computer Science or a related field.
• Minimum of 8+ years of experience in automation testing and performance testing.
• Experience in leading and managing automation testing teams.
• Strong experience with automation testing frameworks including Robot Framework.
• Strong experience with programming languages, including Python.
• Strong understanding of software development lifecycle and agile methodologies.
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• Good understanding of Cloud services & ecosystem, specifically AWS.
• Experience with performance testing tools such as JMeter, Gatling, or Locust.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
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1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
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2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
What we are Looking for:-
We are looking for a graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.
Requirements:-
- 2+ years of experience as a graphic designer or in a related field.
- Demonstrable graphic design skills with a strong portfolio.
- Proficient in Adobe Photoshop and Illustrator
- Knowledge of Coreldraw, WordPress, Figma/XD and HTML will add an advantage
Role and responsibilities:-
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- Create design assets like banners, emailers, brochures, GIFS, social media creatives, iconography and typography.
- Maintain graphic design guidelines and brand identity of Rezo.ai
- Collaborating and coordinating with internal teams of HR & Marketing
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• Bachelor's degree in computer science, computer engineering, or related field.
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• 6+ years’ experience in Node JS, Typescript, NoSQL, RDBMS, AWS Services
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to be developed, contributing to high-level estimation and lay-out of the
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guidance
• Constantly and actively contribute to pushing code to production with the objective
of becoming a main contributor. Write testable, efficient, and reusable code suitable
for continuous integration and deployment, that respects best practices and industry
development standards
• Review Unified Modeling Language (UML) diagrams and technical documentation,
ensuring its quality. Enable best practices to help the team achieve their technical
tasks and continually thrive in improving the technology of the product/team.
• Drive the adoption of best practices & regular participation in code reviews, design
reviews, architecture discussions
• Experiment with new and relevant technologies, and tools, and drive innovation &
adoption while measuring yourself on the impact you can create.
• Implementation of long-term technology vision for your team. Responsible for the
complete architecture of your product.
• Creating architecture & designs for new solutions around existing/new
areas u Decide technology & tool choices for your team & be responsible for them.
• Be accountable for code quality with the assistance of a QA Analyst to conduct
adequate testing.
• Review and contribute to technical documentation. Contribute actively to the design
of the solution, challenging other members on technical decisions.
Skills
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APIs to support it.
• Developing and implementing Back-end architecture to support user interface
concepts. Developing and implementing highly responsive user interface
components using Node concepts.
• Create data visualization tools, libraries, and reusable code for prospects.
• In-depth knowledge of TypeScript, CSS, HTML, and back-end languages.
• Knowledge of Backend service like AWS Services, Microservice, Serverless software.



Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.
We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.
Join us, if you find this as exciting as we do!
Description:
We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.
You will get hands on experience in latest technologies and skills like ReactJS, NodeJS, MongoDB, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.
Responsibilities:
- Developing front end app components.
- Developing back end apis and middlewares.
- Designing and scaling databases and servers.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.
Requirements:
- Degree in Computer Science or related discipline with 3-7 years of exprience.
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- Hands on with Reactjs or similar framework/library.
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- Good problem solving skills.
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- Very high sense of ownership.
- Deep interest and passion for technology

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- Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
- Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
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Skills & Requirements
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- Experience with popular React.js workflows (such as Flux or Redux)
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