customer care excutive

About the Role

We are looking for a motivated and result-oriented Sales Executive with experience in the steel industry. The ideal candidate will be responsible for generating new business, maintaining strong customer relationships, achieving sales targets, and expanding our market presence across industrial and commercial segments.

Key Responsibilities

• Identify and develop new business opportunities in the steel market.
• Build and maintain strong relationships with dealers, distributors, contractors, fabricators, OEMs, and industrial clients.
• Achieve monthly and annual sales targets.
• Conduct customer meetings, product presentations, and site visits.
• Prepare quotations, negotiate pricing, and close sales deals.
• Coordinate with production, logistics, and accounts teams to ensure timely order execution.
• Monitor market trends, competitor activities, and customer requirements.
• Follow up on payments and maintain healthy customer accounts.
• Maintain accurate sales records and submit regular sales reports.

Required Skills

• Strong B2B sales and business development skills.
• Excellent communication, negotiation, and relationship management abilities.
• Good understanding of steel products such as TMT bars, MS plates, structural steel, pipes, coils, sheets, or related products.
• Ability to generate leads and convert them into long-term customers.
• Proficiency in MS Office and CRM software is preferred.
• Willingness to travel for customer meetings and business development.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 2–5 years of sales experience in the steel, metal, building materials, or allied manufacturing industry.
• Valid driving license preferred.

Preferred Candidate Profile

• Self-driven with a strong customer-focused approach.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

What We Offer

• Competitive salary with attractive incentives.
• Travel allowance and reimbursement.
• Career growth opportunities.
• Supportive and performance-driven work environment.

Job Summary

We are looking for a Senior Backend Engineer with strong experience in Java, Spring Boot, and Microservices architecture. Candidates with server-side Kotlin development experience are highly preferred. Strong software engineering fundamentals, REST API development expertise, and experience building enterprise-scale applications are essential.

The ideal candidate should be passionate about clean code, testing, scalability, and product/platform engineering.

Key Responsibilities

• Design, develop, and maintain scalable backend applications using Java and/or Kotlin.
• Build and enhance RESTful APIs and microservices-based applications.
• Develop high-performance, secure, and reliable enterprise applications.
• Participate in system design, architecture discussions, and technical decision-making.
• Write clean, maintainable, and well-tested code following industry best practices.
• Implement and maintain automated unit tests, integration tests, and other testing strategies.
• Collaborate with Product, Engineering, and DevOps teams to deliver high-quality solutions.
• Troubleshoot production issues and optimize application performance.
• Mentor junior developers and contribute to engineering excellence initiatives.

Required Skills

• 6–8+ years of backend development experience.
• Strong proficiency in Java.
• Experience with server-side Kotlin (preferred) or willingness to learn and work extensively in Kotlin.
• Hands-on experience with Spring Boot and Microservices architecture.
• Strong experience developing REST APIs.
• Experience building enterprise-grade applications.
• Good understanding of software design patterns and object-oriented programming principles.
• Strong knowledge of unit testing frameworks such as JUnit, Mockito, or equivalent.
• Experience with Test-Driven Development (TDD) is highly desirable.
• Knowledge of CI/CD pipelines and version control systems such as Git.
• Experience working with relational and/or NoSQL databases.

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises

Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.

Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.

Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.

Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.

Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders

Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role

Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Job Title: Credit Risk Analyst

Company: FatakPay FinTech

Location: Mumbai, India

Salary Range: INR 8 - 15 Lakhs per annum

Job Description:

FatakPay, a leading player in the fintech sector, is seeking a dynamic and skilled Credit Risk Analyst to join our team in Mumbai. This position is tailored for professionals who are passionate about leveraging technology to enhance financial services. If you have a strong background in engineering and a keen eye for risk management, we invite you to be a part of our innovative journey.

Key Responsibilities:

• Conduct thorough risk assessments by analyzing borrowers' financial data, including financial statements, credit scores, and income details.
• Develop and refine predictive models using advanced statistical methods to forecast loan defaults and assess creditworthiness.
• Collaborate in the formulation and execution of credit policies and risk management strategies, ensuring compliance with regulatory standards.
• Monitor and analyze the performance of loan portfolios, identifying trends, risks, and opportunities for improvement.
• Stay updated with financial regulations and standards, ensuring all risk assessment processes are in compliance.
• Prepare comprehensive reports on credit risk analyses and present findings to senior management.
• Work closely with underwriting, finance, and sales teams to provide critical input influencing lending decisions.
• Analyze market trends and economic conditions, adjusting risk assessment models and strategies accordingly.
• Utilize cutting-edge financial technologies for more efficient and accurate data analysis.
• Engage in continual learning to stay abreast of new tools, techniques, and best practices in credit risk management.

Qualifications:

• Minimum qualification: B.Tech or Engineering degree from a reputed institution.
• 2-4 years of experience in credit risk analysis, preferably in a fintech environment.
• Proficiency in data analysis, statistical modeling, and machine learning techniques.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to present complex data insights clearly.
• A proactive approach to work in a fast-paced, technology-driven environment.
• Up-to-date knowledge of financial regulations and compliance standards.

We look forward to discovering how your expertise and innovative ideas can contribute to the growth and success of FatakPay. Join us in redefining the future of fintech!

Job Description:

• Bachelor's or Master's degree in Computer Science.
• Proven experience in leading a team of backend engineers
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with Android development - kotlin, RX-java, design pattern.
• Proficiency with server-side languages such as Spring boot, Hibernate.
• Familiarity with database technology such as MySQL and MongoDB.
• Familiarity with cloud platforms(GCP).
• Experience with Agile/Scrum methodologies
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

Accounts Payable

• Identify & report duplicate invoice
• Self / Peer reviews of transactions completed
• Propose potential improvement opportunities
• Respond to client/vendor emails with an appropriate solution within the timeframe
• Assist team members in completing their daily assignments
• Identify compliance and/or training challenges

Accounts Receivable

• Review Master Setup/Updates
• Review Cash/Payment Application
• Investigate unapplied payments
• Review Dunning Report
• Assist team members in completing their daily assignments
• Identify compliance and/or training challenges

General Ledger

• Review Journal entries
• Review accruals
• Review bad debt provisions
• Responsible for high-risk reconciliations
• Responsible for timely communication on issues, risks, and status updates
• Review & clear open Items
• Reconcile bank accounts (non-AP, AR bank accounts)

• 3-6 years of relevant work experience in a Data Engineering role.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing data pipelines, architectures, and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
• Premium Institute Candidates only