customer care excutive

About the Company – Gruve

Gruve is an innovative software services startup dedicated to empowering enterprise customers in managing their Data Life Cycle. We specialize in Cybersecurity, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence.

As a well-funded early-stage startup, we offer a dynamic environment, backed by strong customer and partner networks. Our mission is to help customers make smarter decisions through data-driven business strategies.

Why Gruve

At Gruve, we foster a culture of:

• Innovation, collaboration, and continuous learning
• Diversity and inclusivity, where everyone is encouraged to thrive
• Impact-focused work — your ideas will shape the products we build

We’re an equal opportunity employer and encourage applicants from all backgrounds. We appreciate all applications, but only shortlisted candidates will be contacted.

Position Summary

We are seeking a highly skilled Software Engineer to lead the development of an Infrastructure Asset Management Platform. This platform will assist infrastructure teams in efficiently managing and tracking assets for regulatory audit purposes.

You will play a key role in building a comprehensive automation solution to maintain a real-time inventory of critical infrastructure assets.

Key Responsibilities

• Design and develop an Infrastructure Asset Management Platform for tracking a wide range of assets across multiple environments.
• Build and maintain automation to track:
• Physical Assets: Servers, power strips, racks, DC rooms & buildings, security cameras, network infrastructure.
• Virtual Assets: Load balancers (LTM), communication equipment, IPs, virtual networks, VMs, containers.
• Cloud Assets: Public cloud services, process registry, database resources.
• Collaborate with infrastructure teams to understand asset-tracking requirements and convert them into technical implementations.
• Optimize performance and scalability to handle large-scale asset data in real-time.
• Document system architecture, implementation, and usage.
• Generate reports for compliance and auditing.
• Ensure integration with existing systems for streamlined asset management.

Basic Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field
• 3–6 years of experience in software development
• Strong proficiency in Golang and Python
• Hands-on experience with public cloud infrastructure (AWS, GCP, Azure)
• Deep understanding of automation solutions and parallel computing principles

Preferred Qualifications

• Excellent problem-solving skills and attention to detail
• Strong communication and teamwork skills

Marrow is a learning platform for doctors, medical students, and other healthcare practitioners with topic-wise learning modules, tests and performance analytics, and high-quality recorded medical video classes. Marrow is currently used by over 5 lakh medical students in India to prepare for the country’s largest medical competitive exam - NEET PG.

USP of Marrow

1) Loved by more than 70% of aspiring doctors in India.

2) NEET-PG 2020, 2021, 2022,2023 - Top 10 Rankers were the Marrow users.

DailyRounds is a healthcare startup focused on organizing “Knowledge of practice of Medicine” and building a community of Doctors (and healthcare professionals). We hold the largest IP (intellectual property) in clinical medicine in India. We hope to put this IP, network, and our best efforts to help Doctors improve how they diagnose and treat. We are a diverse team of 300 people based in Bangalore.

We are product-driven. We believe businesses should scale and be profitable. We avoid fads and focus on what makes business sense, what can scale, and what can make a positive impact (in that order).

In April 2019 M3 India, the Indian subsidiary of Japanese Healthtech company M3 (one of the largest healthcare networks globally, listed on the Tokyo Stock Exchange), picked up a majority stake in DailyRounds to foray into case-based problem-solving, community platform, and

medical test preparation business in India.

We seek a highly skilled and experienced Mobile Application Security Engineer to join our dynamic security team. The ideal candidate will possess a deep understanding of mobile security for both Android and iOS platforms, with hands-on experience in identifying and mitigating security vulnerabilities. This role involves ensuring the security of mobile applications through rigorous testing, threat modeling, and implementation of security best practices.

What are we looking for

• 2-5 years of experience in mobile application security for Android and iOS platforms.
• Proven expertise in vulnerability assessment, penetration testing (VAPT), and security analysis of mobile applications.
• Strong understanding of Android and iOS security architectures.
• Proficiency in security tools such as Frida, Burp Suite, OWASP Mobile Security Testing Guide (MSTG), etc.
• Experience with common mobile security vulnerabilities (e.g., OWASP Mobile Top 10) and mitigation strategies.
• Knowledge of CVE databases and experience in reporting and managing vulnerabilities.
• Familiarity with secure coding practices and security standards.

What you will be doing here

Security Assessment and Testing:

• Conduct thorough security assessments of mobile applications, including static and dynamic analysis.
• Perform vulnerability assessments and penetration testing (VAPT) on Android and iOS applications.
• Utilize tools such as Frida, Burp Suite, and other mobile security testing frameworks to identify security weaknesses.

Vulnerability Management:

• Identify, report, and track mobile application security vulnerabilities (Common Vulnerabilities and Exposure)
• Work closely with development teams to ensure vulnerabilities are addressed and resolved.
• Develop and maintain a vulnerability management program for mobile applications.

Security Architecture and Design:

• Collaborate with development and product teams to design secure mobile applications.
• Implement security best practices and guidelines for mobile app development.
• Conduct threat modeling and risk assessments to identify potential security threats.

Security Tools and Automation:

• Develop and maintain custom scripts and tools to automate security testing.
• Stay updated with the latest security tools, technologies, and trends in mobile security.

Documentation and Reporting:

• Create detailed security assessment reports and documentation.
• Provide recommendations for security improvements and risk mitigation.
• Document security policies, procedures, and guidelines for mobile application security.

Please note that only shortlisted candidates will be contacted.

We are looking for a Mobile Lead (IOS & Android) for one of the leading TMT bar manufacturers & suppliers in Kolkata.

Role - Mobile Lead (IOS & Android)

Experience - 5+ years

Location - Kolkata

Job Description :-

As a Mobile Lead, your primary responsibility is to oversee the development and maintenance of mobile applications for our organization. 

Some of the key job responsibilities include :-

1. Leading the Mobile Development Team: You will lead a team of developers, designers who are responsible for building and maintaining mobile applications. You will be responsible for Coding, delegating tasks, setting goals and timelines, and overseeing the team's performance to ensure that the development process runs smoothly.

2. Developing Mobile Applications: You will be responsible for developing mobile applications for iOS and Android platforms, using a range of programming languages such as Swift, Java, Kotlin, and React Native. You will need to ensure that the application is scalable, user-friendly, and meets the specific requirements of the organization.

3. Collaborating with Stakeholders: You will be responsible for collaborating with various stakeholders in the organization, including product managers, project managers, designers, and other development teams to understand the requirements and objectives of the application. You will need to ensure that the application aligns with the overall product roadmap and meets the business objectives.

4. Ensuring Quality: You will be responsible for ensuring the quality of the mobile application, including testing, debugging, and fixing any issues that arise during the development process. You will need to

ensure that the application is free of bugs, runs smoothly, and meets performance and usability standards.

5. Keeping Up with Emerging Trends: You will need to stay up to date with the latest developments in mobile technology, and emerging trends in user experience and design. You will need to ensure that the mobile application is using the latest technologies and is in line with industry best practices.

6. Managing Project Budget: You will be responsible for managing the budget for mobile development projects, including resource allocation, vendor management, and contract negotiations.

Overall, the Mobile Lead is a critical role that requires a strong understanding of mobile development processes and the ability to lead a team to deliver high-quality mobile applications.

We are looking for Backend Developer to join our team. Fieldproxy is the first of its kind product in the space - and we are looking for out of the box thinkers with original thought process and lateral thinking. The code you ship will be used by thousands of users every day helping them get their work done. You will join a young, dynamic and fast-paced environment, work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.

Responsibilities :

- Backend development with Node.js, MongoDb and Typescript.

- Developing and testing flexible, scalable applications.

- Collaborate with Front end developers to produce optimum output.

- Think out of the box, discuss and implement your own ideas over the phase.

Required skills :

- Strong knowledge in creating RESTFUL APIs(web service)

- Proficient understanding of code versioning tools: Git.

- Good knowledge of Docker & Shell scripting

- Basic knowledge in web fundamentals: HTML, CSS

- Experience in DevOps is an added advantage.

Sr. PHP Developer

Position: Senior Laravel Developer

Key Responsibilities:

·        Develop and create websites, applications, and systems

·        Participate on the Development and Testing Phase of the Projects

·        Participate as a member of the Scrum team

·        Maintain and enhance existing Projects

·        Deliver quality output on all Projects

·        Showcase your analytical and problem-solving ability.

·        Guide and Mentor other developers

·        Be updated on the latest technologies

Requirements:

· More than 4-8 years’ experience in PHP

· Must have minimum 4 years work experience in Laravel framework

· Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS

· Knowledge on Coding Standards, Design Patterns, and Best Practices

· Has experience and understanding on Agile Software Development.

· Ability to prioritize and handle multiple tasks and projects concurrently.

· Able to mentor, collaborate and guide other team members

· Team Player, Proactive and Accountable

.Net Core Developer

Experience 2+ Yrs in .Net Core/C# Responsibilities Responsible for designing and developing REST APIs using .Net Core Framework and C#. Create high-performance REST APIs for financial applications. Qualifications B.Tech/BE or MCA – May be relaxed in the case of experienced candidates.

Experience At least 2+ Years of experience as .Net Core Developer Proficient in .Net Core and C# Excellent knowledge in developing REST APIs and Entity Framework Knowledge and experience in writing SQL, SPs, and Triggers Sound knowledge in MVC frameworks and databases. Good project management skills. Good communications skills A good team player

Salary 2 -8 LPA

We are looking to hire a React Native Mobile App Developer for a Singapore based Fintech startup. A joint venture of Singapore Stock Exchange and Temasek an investment company has recently acquired a minority stake in the company. Candidates must have a strong understanding of end-to-end flows encompassing front-end, application server, APIs and databases. The candidates must possess strong programming skills.

Requirements:

• Has demonstrable experience in building mobile apps for iOS and Android using React Native.
• The candidate must have at least 2 years of relevant experience in mobile app development.
• Detail-orientation and appreciation of usability, design and aesthetic elements is a must.
• Overall experience of 3-8 years, with relevant educational background or certifications.  

Key Job Purpose: Responsible for demand acquisition from all the channels in a specific zone

Key Tasks/Responsibilities:
1. Discovery of small medium enterprises/ traders within the region and building supply pipeline for all operating routes
2. Provide requisite support to the team in negotiation & closure
3. Conduct regular outreach through calls/ in - person meetings with clients and team
4. Achieve monthly targets
5. Build effective teams and manage productivity of team members to deliver the results
6. Engagement of customers during free trial

Incentive- Profit sharing on monthly sales achieved. 

We are hiring account managers who will improve our current business partnerships and successfully build new business relationships at a local level. The ideal candidate will have 3+ years of IT &Peripheral sales experience. Must be comfortable with in person custom facing meetings

Responsibilities:
Develop a relationship with corporate clients
Build strategies and sales funnel aimed at generating existing customers inquiries
Secure contracts with corporations Manage and improve our enterprise sales

Achieve sales targets and execute sales strategies as a member of a sales team.
Start and manage the whole sales cycle, and be the focal point in all relations with an existing client (repeat flow).
Develop sales and relationship with current clients and follow up on referrals.
Build long-term relationships and referrals with senior managers

Collaborate with A2Zonrent founding team member on new business improvements based on feedback from customers and observations

Qualification

Candidates with experience in similar industries will be given preference.
Ability to hold oneself accountable for achieving high levels of individual and - organizational performance.
Outstanding professional and personal references.
Highly energetic, self-motivated, and goal oriented