customer care excutive

Role Overview

The Hydrologist / Drainage Planning Expert will lead hydrological, hydraulic, and drainage design

tasks across infrastructure, transportation, water resources, and urban development projects. The

role involves rainfall-runoff analysis, watershed delineation, hydraulic modelling, flood-risk evaluation,

stormwater drainage design, and integration of survey and geospatial datasets such as LiDAR, drone

imagery, DEMs, and topographic survey data. The candidate will collaborate with multidisciplinary

teams and prepare technical reports, drawings, and engineering-ready deliverables.

Key Responsibilities

• Conduct rainfall-runoff analysis using standard hydrological methods.

• Perform catchment delineation, infiltration assessment, and runoff estimation.

• Analyse rainfall, discharge, and historical flood data.

• Develop hydraulic models using HEC-RAS, HEC-HMS, SWMM, or equivalent tools.

• Design stormwater drainage systems including channels, culverts, and outfall structures.

• Prepare GL–IL sheets, drainage profiles, and hydraulic gradient calculations.

• Integrate survey datasets such as LiDAR, DEMs, and drone orthomosaics.

• Identify drainage bottlenecks and propose mitigation measures.

• Prepare hydrology reports, calculations, drawings, and GIS layers.

• Coordinate with GIS, CAD, LiDAR, Survey, and engineering teams.

• Conduct field visits for drainage assessment and validation.

Key Performance Indicators (KPI)

• Accuracy of hydrological and hydraulic calculations.

• Quality and completeness of drainage design deliverables.

• Timely submission of reports and drawings.

• Reduction of rework and improved dataset integration.

• Client acceptance of deliverables with minimal revisions.

• Effective interdisciplinary communication and coordination.

Skills & Competencies

• Strong understanding of hydrology, surface water drainage, and hydraulics.

• Knowledge of modelling tools such as HEC-RAS, HEC-HMS, SWMM, or MIKE.

• Proficiency in GIS tools (ArcGIS/QGIS) for terrain and watershed analysis.

• Ability to interpret LiDAR point clouds, DEMs, and topographic data.

• Familiarity with AutoCAD/Civil 3D for drainage drawings.

• Strong analytical, problem-solving, and documentation skills.

• Good communication and technical writing abilities.

Educational Qualifications

• M.Tech/M.Sc in Hydrology, Water Resources, Civil Engineering, or Environmental Engineering.

• B.Tech (Civil) with strong hydrology knowledge may also apply.

• Training/certifications in hydraulic modelling tools preferred.

Experience Requirements

• 3 to 12 years of experience in hydrology, drainage planning, stormwater modelling, or water

resource engineering.

• Experience integrating LiDAR/drone-based datasets is an added advantage.

Strong UX / Product Designer profile

Mandatory (Experience 1) - Must have 3+ YOE in UX / Product Design, with a focus towards B2C Products

Mandatory (Experience 2) - Must have recent 2+ YOE in a Good Product Company

Mandatory (Experience 3) - Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

Mandatory (Experience 4) - Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

Mandatory (Company) - Product Company only

ServiceNow Configuration

Exp- 9+ Years

Shift time - 2 to 11 PM IST

Perform ServiceNow Configurations to build the ServiceNow scoped custom application for Purchase Request Management Workflows.

The activities would include:

Provide technical advisory for building a scalable and sustainable solution for Client.

Configure Application Data Model - Tables, forms, fields

Configure Application layout - Form and List layouts

Configure Users Data, create groups, assign roles

Setup Access Controls and Security Controls for the Application Scope

Portal/Workspace layout and foundational Setup

Create sub flows for all processes required for PRM flow

Configure end to end approval/review processes, business logics

Integrate Workorder creation sub flow with the main flow

Workflow Design- Publish for all processes

Build Redline Review Data model with ServiceNow Assessments & Surveys

Reports and Dashboards

Configure Integrations to ServiceNow platform

Job Description:

Candidate must have 2 to 5-years of experience in various phase of development of a python-based application or API development.

Requirements:

Must Have:  Strong expertise in PYTHON and its built-in data structures, developing API using flask or fastapi, data wrangling using standard python frameworks like pandas, NumPy etc., integration of various applications (third party or inhouse) with python.

Good to Have: Deployment using Nginx, GUnicorn, IIS, docker and Kubernetes etc. Good understanding of optimization solutions like differential evolution. Hands on experience with python packages like Scipy.  Tkinter to make python-based applications.

Roles and Responsibilities:

• Understanding/gathering the requirements from stakeholder, formulating the problem, and leveraging AI/ML to solve the business problems.
• Integration of third party or in house application with python solution.
• Working on Deployment and optimization of various engineering problems using Numerical/Constraint optimization frameworks such as Differential Evolution and deploy a web-based API using Flask and Nginx/IIS.
• Unit testing of various python modules developed and testing of the API.

Job Description

Location – Bangalore

Experience – 6+ yrs

Hiring Test Automation Architects to build the world's leading and most comprehensive open-source test automation platform. 

In this role, you will work primarily with our global customers as their test automation architect, recommending and creating custom test automation solutions and integrations with other tools to help them build fully automated DevOps pipelines. You’ll also help us build capabilities in our platform that are missing from currently-available tools in the market. Internally, you will work with Solutions Engineering and Product teams to bring your unique customer insights to product roadmap discussions.   

Job functions

• Understanding customers’ test automation requirements and designing solutions for them
• Enhancing the test automation capabilities of our platform by building solutions for unique and some of the most common, complex test scenarios using Java, Selenium, Appium, etc.
• Actively evaluating testing tools in the market to identify feature gaps that can be addressed by the Platform.
• Designing and implementing test automation capabilities.
• Helping our Solutions Engineering team build add-ons for unique automation requirements.
• Brainstorming with the Product and Solutions Engineering teams to come up with new features for the product roadmap.
• Helping potential customers understand the difference between Testsigma and other test automation tools during POCs.
• Building with the community by discussing and validating potential new features with the community on Discord and other public channels.

Job requirements

• Excellent programming skills in Java, Python, Ruby, Javascript (node.js), etc.
• Experience designing and developing test frameworks using popular tools like Selenium, Appium, etc.
• Experience working with Selenium, Appium, Cucumber/Gherkin, web-service automation tools like Rest Assured, and few other popular automation tools/frameworks.
• Firsthand experience working with CI/CD tools like Git, Jenkins, etc.
• Knowledge of integrating test automation frameworks with Bug Reporting tools, Project Management tools, CI/CD tools, Communication tools, Test Data Management tools, etc.
• Experience working with at least two scriptless/codeless/low-code/no-code test automation tools.
• Understanding of various test automation methodologies at all levels (unit testing, functional testing, component testing, integration testing, system testing, etc.).
• Ability to work collaboratively in fast-paced environments.
• Strong written, verbal, presentation, and interpersonal skills.
• Experience in contributing to open-source projects is a plus.

• 4 to 7 years of experience in requirements management, use cases and business flows
• Must have worked on projects using Agile Methodology
• Excellent client interaction skills
• Must be able to work effectively with business users/stakeholders 6. Ability to multitask and work with minimal supervision
• Certified Business Analysis Professional (CBAP) Certification is a plus
• Excellent written and oral communication skills

About Vedantu

Desired Candidate Profile

• Bachelor's degree in Food Science/ Food Technology/ Diploma in food production or a similar discipline
• Certification in HACCP or FSMS    

Job description

Do you want to work with high traffic OLTP and OLAP systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? In this critical role, the right candidate should have an entrepreneurial mind-set, have experience working across an application stack and a strong background in developing complex web experiences that are rich, responsive and interactive. The individual should have exhibited good technical leadership skills and be a highly motivated individual.

Role & Responsibility

• Exhibit strong technical knowledge, leadership skills and independent execution.
• A keen eye for good experiences. Understanding the experience from a customer perspective.
• Drive design discussion of complex features and own development of these modules across the application stack.
• Ability to adapt to changing business and product needs.
• Experience evolving the design and operation scale as new features are added to the product
• Mentor junior developers and ensure quality code output (via code reads, reading references, etc.) from them.
• Co-ordinate with internal teams and external partners in ensuring we build the best solution on time for the customer. Constantly looking at ways to innovate and improve the product.
• 8+ years of experience in Java & J2EE based Web Technologies & Frameworks with a focus in either Service Oriented Architecture or APIs. 
• Experience in designing scalable solutions in a large-scale distributed environment.
• Strong knowledge of web technologies, common web frameworks, networking, SQL and database technologies
• Well versed in software engineering principles, frameworks and technologies
• Strong debugging / troubleshooting skills.
• Ability to propose and defend solutions.
• Ability to work closely with product management, customer support, and  other engineering teams to continuously evolve and innovate the enterprise-class Products.