customer care excutive

Job Overview:

We are looking for a skilled Full Stack Developer with strong expertise in .NET/C#, React or Angular, and Azure basics to design, develop, and deploy modern web applications. The ideal candidate should have solid experience building scalable, secure, and high-performance solutions, with a passion for clean code and collaboration.

Key Responsibilities:

• Design, develop, and maintain web applications using C#, .NET Core, and SQL Server.
• Build responsive front-end user interfaces using React or Angular with TypeScript.
• Integrate and consume RESTful APIs and ensure smooth front-end/back-end communication.
• Deploy and manage applications on Microsoft Azure using basic PaaS services (e.g., App Services, Functions, Storage, Key Vault).
• Collaborate with cross-functional teams to gather requirements, define architecture, and deliver solutions.
• Write clean, testable, and maintainable code following best practices and participate in code reviews.
• Troubleshoot, debug, and optimize application performance.
• Follow Agile development practices for planning, testing, and delivery.

Required Skills and Experience:

• Strong hands-on experience with C#, .NET Core/.NET 6+, and object-oriented programming.
• Proficiency in front-end frameworks like React or Angular with TypeScript, HTML, and CSS.
• Experience working with SQL Server or other relational databases.
• Basic knowledge of Microsoft Azure services such as App Services, Functions, Storage, and Key Vault.
• Familiarity with REST APIs, version control systems (e.g., Git), and CI/CD pipelines.
• Good understanding of software development best practices (SOLID principles, unit testing).
• Strong problem-solving and communication skills.

Preferred Qualifications:

• Experience with Azure DevOps or similar tools for build and release pipelines.
• Exposure to containerized applications (e.g., Docker, Kubernetes).
• Knowledge of Agile methodologies (Scrum or Kanban).

Business Development Executive:

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.

To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.

Requirements:

●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Kotlin, Java
• Important libraries include Dagger, RxJava, Realm
• MVVM Clean Architecture
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

• 5+ years experience with Hyland OnBase (Content Management)
• Have knowledge on OnBase workflows
• Knowledge on Document Intake Process, Indexing etc., on OnBase
• Experience writing custom scripts to intervene on the OnBase workflows using DotNet

Process Skills:

• Hands-on in Agile Scrum methodology.
• Contribute to all phases of the development life cycle including writing well designed, testable, efficient code.

Behavioral Skills:

• Comfort with ambiguity and ability to navigate uncertainty.
• Must be capable of working independently and collaboratively.

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.