Cutshort logo
BigStep Technologies Pvt Ltd logo
Customer Success and Support Executive
Customer Success and Support Executive
BigStep Technologies Pvt Ltd's logo

Customer Success and Support Executive

Pratishtha Thakur's profile picture
Posted by Pratishtha Thakur
0 - 1 yrs
₹4L - ₹5L / yr
Remote only
Skills
Product demonstration
Customer Success
Customer Support
Communication Skills
skill iconProgramming

The desired candidate must have a technical background in computers / software with good analytical and problem-solving skills, and strong written communication skills. The selected candidate will be providing support for our software products and services to our clients.

 

Roles & Responsibilities:

 

Understand the software products demonstration

- Present the software product demo to clients

-Understanding and documenting client requirements and identifying the solutions according to our software product.

- Handling support tickets filed by clients.

- Coordinating with the Software Development Team for resolving client problems.

- Identify customer needs and help clients use specific features.

- Inform the ,client about new features and functionalities

- Respond to client/customer queries in a timely and accurate way.

- Must have strong written and verbal English communications skills.

- Must have basic knowledge of programming.

- Must have a technical background in computers/software.

- Must have good analytical and problem-solving skills.

- Must be a good team player, good learner and self-starter.

- Ability to work independently.

 

Experience: Freshers

** Female candidates are preferred**

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BigStep Technologies Pvt Ltd

Founded :
2008
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

BigStep Technologies is a leading Cloud-Native Software Engineering and Product Development company. Our product engineering and IT services spectrum includes - Web & Mobile Apps Development - Enterprise Software Development - Managed Cloud Services & DevOps - Backend & API Development - Robotic Process Automation (RPA) - Setting-up & Running Global Capability Centers We also specialize in building: - Live Interactive Video, WebRTC & Real-time Engagement Applications - SaaS Product Architecture - Managed AWS Services Today, we are the trusted technology partner for many organizations across the globe. Our Clients include over 600 companies, from startups to enterprises, who believe that Digital Transformation and Customer Experience (CX) are critical to their success. Incorporated in 2008, BigStep is one of the fastest-growing technology companies. Our passionate and dedicated team of 150+ BigStep'ians ensure we are delivering the best to our Clients. At BigStep, we foster a collaborative culture and provide ample growth opportunities to all our employees, by offering fast-paced growth along with abundant global technological exposure.
Read more

Company video

BigStep Technologies Pvt Ltd's video section
BigStep Technologies Pvt Ltd's video section

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Niranjan Mangal
Profile picture
Pratishtha Thakur
Profile picture
Apurva Batra

Company social profiles

bloglinkedin

Similar jobs

Cambay Healthcare LLC
Ibrahim Hashmi
Posted by Ibrahim Hashmi
Vadodara
4 - 8 yrs
₹4L - ₹9L / yr
Payroll Management
Employee Engagement
Onboarding
Performance appraisal

We are looking for a Human Resources Manager that is committed to providing our staff members with exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand.


Note: We are not looking for Plant HR, Corporate Experience is Preferred.


Job Profile: HR Manager

Required Experience: 5-7 years of experience with Payroll Management, Employee Engagement, Compliance, etc.

Location: Alkapuri, Vadodara (On-Site)

Schedule: US Shift (7PM to 4AM)

Salary: 6-8 LPA (Depending on the profile)


Job Responsibilities:


Develop and implement HR strategies and initiatives aligned with the overall business strategy.


Bridge management and employee relations by addressing demands, grievances or other issues.


Support current and future business needs through the development, engagement, motivation and preservation of human capital.


Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Ensure legal compliance throughout human resource management.


Report to management and provide decision support through HR metrics.


Maintain pay plan and benefits program. Oversee and manage a performance appraisal system that drives high performance.

Read more
Monza
at Monza
2 candid answers
Matthew Rivera
Posted by Matthew Rivera
Remote only
1 - 10 yrs
$13K - $15K / yr
Sales
Communication Skills

Make outbound sales calls to calling list provided

Report to manager on a bi-weekly basis

Mark the status of each call using provided software

Data Entry

Read more
Klenty
at Klenty
2 recruiters
Bhuvanesh Ram M
Posted by Bhuvanesh Ram M
Chennai
1 - 4 yrs
₹2L - ₹8L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+2 more

Full Stack Developer Job Description:

  1. Knowledge in MERN Stack is mandatory

  2. Work with development teams and product managers to ideate software solutions

  3. Design client-side and server-side architecture

  4. Conduct Testing & Debugging, utilize script tools & write basic codes for design specifications

  5. Build the front-end of applications through appealing visual design

  6. Develop and manage well-functioning databases and applications

  7. Write effective APIs

  8. Troubleshoot, debug and upgrade software

  9. Create security and data protection settings

  10. Build features and applications with a mobile responsive design

  11. Write technical documentation

  12. Work with data scientists and analysts to improve software

Read more
DelaPlex Software
at DelaPlex Software
2 recruiters
Sunil Kandukuri
Posted by Sunil Kandukuri
Pune, Nagpur, Hyderabad, Bengaluru (Bangalore)
5 - 8 yrs
₹5L - ₹10L / yr
Automation
Software Testing (QA)
Manual testing
Selenium
skill iconJava

Role: Automation QA

Experience: 5+ Years

Location: Nagpur/Pune/Hyderabad/Bengaluru.

Job description:

Must have skills: Manual & Automating testing, mobile app testing, API testing. 

Nice to have: SQL DB and ETL Testing, Performance Testing

Requirement and Responsibility:

  • 5+ years of experience in Manual & Automation testing With Java and Selenium.

  • At-least 2+years’ experience in using Appium for mobile application automation testing.

  • Should be good in writing Automation framework from scratch.

  • Experience with automation testing using Hybrid Framework Structures is an added advantage.

  • Should be able to automate different layers (Front end, backend, API/Webservices) of application using different automation approach.

  • Relevant experienced in using Postman Tools for API Testing.

  • Hands on experience on Test Link and similar tools.

  • Should be able to learn quickly.

  • Should maintain documentation of work.

  • Good communication in English, both written and spoken.

  • Knowledge of agile methodologies

  • Knowledge of Test Case, Test Scenario creation.

  • Knowledge of Standard QA Process

Nice to have:

  • Knowledge of SQL database and ETL testing

  • Knowledge of performance testing using JMeter

Read more
Webelight Solutions
at Webelight Solutions
1 recruiter
Dhruvil Chaurishiya
Posted by Dhruvil Chaurishiya
Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
JSON
Responsibilities:
• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers
• As a developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.

Technical skills:
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Ability to understand business requirements and translate them into technical requirements

Non-technical skills:
• Team player
• Excellent time-management skills
• Great interpersonal and communication skills
Read more
Infinite Cercle
at Infinite Cercle
1 video
1 recruiter
Infinite Cercle
Posted by Infinite Cercle
Coimbatore
2 - 5 yrs
₹4L - ₹6L / yr
skill iconReact.js
skill iconJavascript
skill iconNodeJS (Node.js)
Web Development
skill iconHTML/CSS

About CercleX:-

 

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-tamil-nadu/">waste management company in Tamilnadu  with an extended outlook of circularity through its various ventures into the field of sustainability.

 

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

 

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

 

Job Description:

Front end developers are required to work in teams alongside back end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities:

  • Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

  • Developing new user-facing features using React.js

  • Integrate APIs with frontend components using React.js

  • Ensuring user experience determines design choices.

  • Developing features to enhance the user experience.

  • Striking a balance between functional and aesthetic design.

  • Ensuring web design is optimized for smartphones.

  • Building reusable code for future use.

  • Optimizing web pages for maximum speed and scalability.

  • Utilizing a variety of markup languages to write web pages.

  • Maintaining brand consistency throughout the design.


Front End Developer Requirements:

  • Degree in computer science or related field.

  • Understanding of key design principles.

  • Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

  • Understanding of server-side CSS.

  • Experience with graphic design applications such as Adobe Illustrator.

  • Experience with responsive and adaptive design.

Read more
ABR Petro Products Ltd
at ABR Petro Products Ltd
1 recruiter
Siddharth J
Posted by Siddharth J
Gorakhpur
1 - 8 yrs
₹3.6L - ₹12L / yr
Project Management
Management Information System (MIS)
Vendor Management
Sales
Operations management
+4 more
You will work with the organisation's senior leadership to supervise day to day operational and administrative activities.

Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales

Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi
Read more
Financial/Banking Services
Noida
2 - 5 yrs
₹5L - ₹15L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
+1 more

We are Hiring Android Developer for our Client, an MNC in NOIDA.

 

Position Name: Android Developer

Experience: 3-5 Years

Location: Noida | Work From Office

 

Job Description:

 Duties & Responsibilities:

  • Design and build advanced applications for the Android platform.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Work with outside data sources and APIs.
  • Unit-test code for robustness, including edge cases, usability, and general reliability.
  • Work on bug fixing and improving application performance.
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements & Skills:

  • B. E (Computer Science)/ B. Tech (Computers)/ MCA
  • Knowledge of Android, JAVA, Sqlite and Kotlin programming is a must.
  • IDE android studio, Visual studio
  • Knowledge of REST/JSON and UI principles are preferred.
  • Additional knowledge of web technologies is preferred but not required;
  • General knowledge about mobile development and systems architecture should be apparent;
  • Code must pass basic requirements for running on devices like tablets and smartphones;
  • Experience working with remote data via REST and JSON
  • Experience in Mobile Application design, development & deployment
  • Should have hands-on experience in all stages of Mobile app life cycle concept, design, build, deploy, test, release to app stores and support Experience in implementing Web Services in Java technologies is a plus.
  • Experience on web service integration (SOAP, REST, JSON, XML)
  • Should have knowledge to secure data while transferring on APIs by encrypting via 3DES, RSA.
  • EMV knowledge is plus

 

Read more
Yum
at Yum
1 recruiter
Charu Chandna
Posted by Charu Chandna
Gurugram
2 - 4 yrs
₹7L - ₹12L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
skill iconBootstrap
Chart.js
+1 more
  • Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions.
  • Help establish GUI best practices and JavaScript frameworks for web development.
  • Provide context and guidance for integration and implementation of Front-End Interfaces
  • Translate wireframes, comps, and functional requirements into functional HTML/ CSS / Javascript.
  • Develop standards-compliant mark-up and code for web sites and applications
  • Develop JavaScript using standard Frameworks (jQuery, etc.)
  • Develop small to medium size custom JavaScript libraries for reuse across the application
  • Provide technology and implementation expertise to the domain, projects, or client
  • Maintain leading-edge knowledge in emerging technologies and frameworks
  • Participate in knowledge sharing and lessons learned sessions from project experiences
Read more
I Base IT
at I Base IT
1 recruiter
Sravanthi Alamuri
Posted by Sravanthi Alamuri
Bengaluru (Bangalore)
5 - 9 yrs
₹1L - ₹12L / yr
skill icon.NET
MVC Framework
Healthcare
insurance
• A strong internal drive for pursuing continuous improvement • Bachelor’s degree in Computer Science or a related field • 5-10 years of experience with C#, SQL Server, and web technologies • Highly proficient with o . NET framework (3.5/4.0) o ASP.NET framework o C# programming language o MVC o Web service architecture and .NET web service programming techniques o T-SQL programming language and stored procedure authoring • Ability to work as part of a scrum team, including ability and willingness to hit commitments the team has made • Demonstrated ability to break down ambiguous, complex problems and create high-quality, innovative, and clean technical solutions • Organizational and planning skills with the ability to prioritize multiple, competing priorities • Critical analysis and problem-solving skills with a focus on detail and quality • Action oriented and a team player with the ability to work efficiently in a fast-paced and dynamic organization • Experience in providing mentorship for other Engineers a plus • Understanding of common health insurance business processes is a plus • Experience playing a Scrum Master role within an Agile / Scrum team is a huge plus
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos