Telesales Executive

We are looking for an experienced and dynamic Senior Business Analyst to join our growing team. If you have strong analytical skills and a passion for delivering data-driven solutions, we’d love to connect with you!

📍 Position: Business Analyst

📌 Location: Mohali - 8B

🕒 Experience: 3+ Years

🔹 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Requirements Documentation: Develop, manage, and maintain BRD, FRD, and SRS documents to ensure clear understanding and alignment among stakeholders.
• Wireframing: Create detailed wireframes and process flows to visualize project workflows and user interfaces using tools like Figma.
• Project Task Creation & Management: Plan, assign, and track project tasks to ensure timely and successful delivery.
• User Acceptance Testing (UAT): Lead and coordinate UAT activities to validate that solutions meet defined business requirements.
• Stakeholder Collaboration: Work closely with cross-functional teams and clients to ensure smooth communication and project execution.
• Process Improvement: Identify gaps in existing processes and implement improvements to enhance operational efficiency.

🔹 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:

• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.
• Proficiency in tools such as JIRA, Asana, and Figma.
• Strong understanding of SDLC and Agile methodologies.
• Experience with data visualization tools like Power BI and Excel (preferred).

6-9 years’ work experience performing relevant engineering job functions preferably in the eCommerce space. ● 6+ years of Salesforce development experience with mastery of Apex programming, JavaScript, Visualforce, LWC, SOQL, SOSL, and Salesforce APIs. ● Proficient in the Salesforce platform, with substantial experience across a variety of Salesforce products, including OMS, OCI, Service Cloud, Marketing Cloud, Commerce Cloud, and Mulesoft. ● Understanding of data and system integration tools, methods and platforms ● Experience with Amazon Web Services (AWS), Java/Kotlin, Spring, Kafka, SQL, GitHub, CI/CD, Eclipse IDEs, and JavaScript/HTML/CSS is a plus. ● Exceptional problem solving and troubleshooting abilities. ● Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross functional teams and stakeholders. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast paced environment. ● Bachelor's Degree in Computer Science, Information Technology, or a related field. A master's degree may be preferred. 

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Read less

We are hiring Full Stack Developers who are passionate, self-driven and capable of working in both frontend and backend technologies. They will work closely with our product team in building features and applications to directly benefit the product's growth.

We have a ton of interesting problems to solve. You will be surrounded by hard-working and smart developers who share the same goals as yours.

Responsibilities:

• Managing the complete software development process from conception to deployment
• Developing and managing well-functioning databases and applications.
• Modifying and testing changes to previously developed program
• Working effectively in collaboration with other teams /partners in Scaled Agile Framework and other support functions when required with a continuous focus on improving applications.
• Ensuring quality delivery of the code to UAT and production environments with complete ownership.
• Working towards improving code quality standardization.
• Maintaining and upgrading the software following deployment
• Managing the end-to-end life cycle for the production of software and applications
• Overseeing and guiding the analyzing, writing, building, and deployment of software
• Overseeing the automated testing and providing feedback to management during the development process
• Being creative in using tools and third-party services to deliver the code faster

Requirements:

• Extensive experience in Python in the backend
• Experience in web frameworks like Django
• Proficiency in HTML, CSS and Javascript front-end frameworks such as React, Vue or such
• Experience with Postgres, SQLite
• Experience with Version Control Systems like Git 
• Sound knowledge of Software engineering best practices
• Sound knowledge in RestFul API Design
• Good knowledge of database concepts
• Good understanding of incorporating ML models in Python applications
• Strong communication skills
• Experience in maintaining production servers
• Experience with AWS / Digital Ocean / Heroku

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?

RESPONSIBILITIES AND QUALIFICATIONS

Responsibilities

+ Design, build and maintain low latency, high-performance electronic trading platform components, with a focus on market data, exchange and client connectivity and risk controls.

+ Deliver continuous optimization for latency, scale and resiliency improvements.

+ Participate in system builds for various markets globally, have curiosity and interest in understanding market microstructure details, work closely with engineering, sales and product teams globally for successful delivery of projects.

+ Basic Qualifications

+ Bachelors or Masters degree in computer science or engineering or equivalent experience

+ 5+ years of professional experience developing deterministic high performance, low latency systems in python/C++ (counted in single digit microseconds)

+ Prior experience with FIX and binary exchange connectivity and market data protocols preferred

+ Strong knowledge of object oriented programming, data structures, algorithms and design patterns

+ Critical path analysis, performance optimization and hardware acceleration.

+ Linux systems programming experience including memory management, concurrent programming infrastructure, and the networking stack

+ Experience developing distributed architecture systems and messaging protocols

+ Strong analytical and problem solving skills

+ Comfortable in a fast-paced environment, self-motivated, results driven and commercially focused

Preferred Qualifications

+ Software development in python/C++ in the context of high performance (low- latency, high-throughput) real-time computing.

+ Familiarity with STL and C++11 language extensions, Boost

+ Network programming (sockets, TCP/UDP/Multicast protocols)

+ Multi-threading, concurrent programming

+ Intimate knowledge of compilers, flow of data at hardware level (memory/ caches, buses) + Some experience with FPGA or other hardware acceleration technologies

+ Experience processing large static datasets as well as high volume ticking data sources

+ Over 3 years' experience in Financial industry (Plus)