• Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.
• Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.
• Receiving calls, taking messages, screening & prioritizing calls & mails.
• Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.
• Preparing, editing & compiling agendas, minutes, correspondences & presentations.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.
• Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.
• Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.
• Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments.
• Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.
• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.
• Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.
• Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.
• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.
• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.