Sales Executive (9871229588)

Role Overview

We’re looking for a Content Developer who can transform complex ideas into engaging

learner-centric digital content. You’ll work closely with instructional designers, subject

experts, and creative teams to develop clear, compelling, and interactive educational

materials.

Key Responsibilities

• Create engaging learning content, scripts, and assessments

• Collaborate with design and production teams for visual alignment

• Simplify complex concepts into learner-friendly formats

• Edit and proofread content to ensure clarity and consistency

• Research topics to ensure content accuracy and depth

Required Skills & Qualifications

• Bachelor’s/Master’s in English, Education, or related field, Mass

Communication, Journalism, MA in English Literature.

• 1–3 years of experience in content development or e-learning

• Strong writing, research, and editing skills

• Creative thinking and storytelling ability

• Familiarity with e-learning tools is a plus

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

We are looking for a Frontend Developer. As a Frontend Developer, you should be comfortable with Front-end languages, Frameworks, and third-party Libraries. You should also be a team playerwith a a knack for visual design and utility.

Responsibilities:

• Work with development teams and product managers in agile methodology
• Design client-side architecture
• Build the front-end of applications through appealing visual design
• Troubleshoot, debug and upgrade software
• Build features and applications with a mobile responsive design

Requirements:

• Proven experience as a Frontend Developer or similar role.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Sound Knowledge of ES5 ES6 Javascript Standards
• Knowledge of multiple JavaScript Libraries/frameworks (e. g. React, Angular).
• Knowledge of multiple Global State Management Library (e. g Redux).
• Knowledge of Class-Based Component and Functional Components(Hooks)
• Familiarity with UI/UX design (Mobile Responsive).
• Excellent communication and teamwork skills.

Job Description:

We are seeking a talented UI/UX Designer to join our team. The successful candidate will be responsible for designing and delivering outstanding user experiences, and ensuring that our digital products are user-friendly, intuitive, and visually appealing. This position requires a high level of creativity, attention to detail, and a deep understanding of the latest design trends and best practices. The ideal candidate will have at least 3 years of experience in a similar role, and a strong portfolio demonstrating their design skills and experience.

Roles and Responsibilities:

• Collaborate with product managers, developers, and other stakeholders to understand business requirements, user needs, and design goals.

• Conduct user research, create user personas, and develop user journeys to inform the design process.

• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions.

• Design user interfaces that are intuitive, visually appealing, and meet accessibility standards.

• Create design guidelines and standards that can be applied consistently across multiple products.

• Work closely with development teams to ensure that designs are implemented accurately and to a high standard.

• Continuously iterate on designs based on user feedback, data analysis, and industry trends.

• Stay up-to-date with the latest design trends and technologies.

Requirements:

• Bachelor's degree in Graphic Design, User Experience, or a related field.

• At least 3 years of experience in a similar role, designing for web and mobile applications.

• Good portfolio demonstrating your design skills, process, and experience.

• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, Axure, Balasmiq, or similar.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Strong problem-solving skills, and ability to prioritize and manage multiple projects simultaneously.

• Understanding of design principles and best practices, including responsive design and accessibility standards.

• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript is a plus.

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Senior DevOps Engineer

Experience: Minimum 5 years of relevant experience

Key Responsibilities:

 • Hands-on experience with AWS tools and CI/CD pipelines, Redhat Linux

 • Strong expertise in DevOps practices and principles

 • Experience with infrastructure automation and configuration management

 • Excellent problem-solving skills and attention to detail

Nice to Have:

 • Redhat certification

A stealth startup, born from research at Stanford's Human-Centred AI Lab, is building an AI Chief of Staff, designed to revolutionize how we work. 

Most companies building AI agents are automating routine work. But we want to hold AI to a higher bar – an AI that “reasons” and helps humans deal with cognitive overload.

Come work at the intersection of cutting-edge NLP, generative AI and graph learning ML techniques. Help build technology that empowers, not exhausts!

Team: Stanford founder with background in data science, investing, and startups; Staff engineer at Amazon; and top-tier AI practitioners as Advisors (ex-Head of AI at Spotify, Senior Eng Director at Pinterest, AI 2030 Global Leader among others). Harvard and Stanford engineers contributed to early product development.  

Role: Founding ML Engineer, full-time

Location: India. We can sponsor visas to relocate to the US based on fit. 

Compensation: Around INR 25 lakh based on experience + equity

Required Qualifications

• Bachelor’s degree or master’s (preferred) in computer science, engineering, mathematics, or a related technical field from a top-tier institution
• 3+ years of experience building and deploying ML models in production, ideally with “0 to 1” ML work

Technical

• Expertise in NLP: Hugging Face Transformers, BERT, RoBERTa, and techniques like text classification and semantic clustering.
• Experience with LLMs (e.g., GPT-4, Gemini) for prompt engineering, fine-tuning for specific use cases, content generation, and cost-optimized ML infrastructure
• Deep Learning & Graph-Based ML: Proficiency in TensorFlow, PyTorch, XGBoost, GNNs, and dynamic graph databases like Neo4j for modelling relationships
• AI-powered chatbots, integrating LLMs for natural language interaction, feedback processing, and real-time user support
• Real-Time Data Processing & Integration: Skilled in using Apache Kafka and integrating ML models into scalable, reliable back-end systems
• Cloud Deployment: Experience deploying and managing ML services on AWS, GCP, or Azure with a focus on scalability and performance optimization

• Extensive experience in designing & supporting Azure Managed Services Operations.  
• Maintaining the Azure Active Directory and Azure AD authentication. 
• Azure update management – Handling updates/Patching. 
• Good understanding of Azure services (Azure App Service, Azure SQL,  Azure Storage Account..etc). 
• Understanding of load balancers, DNS, virtual networks, NSG and firewalls in cloud environment. 
• ARM templates writing, setup automation for resources provisioning. 
• Knowledge on Azure automation and Automation Desire State Configuration. 
• Good understanding of High Availability and Auto scaling. 
• Azure Backups and ASR (Azure Site Recovery) 
• Azure Monitoring and Configuration monitoring (performance metrics, OMS) 
• Cloud Migration Experience(On premise to Cloud). 
• PowerShell scripting for custom tasks automation. 
• Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems. 
  
  Certification: 
  
  Azure Administrator (AZ-103) & Azure Architect (AZ-300 & AZ-301) 

Technical Skills : Node.js, Restful, Express, React.js, Redux, MongoDb

• Previous working experience as a MEAN/MERN Stack Developer for at least 2 years.
• In depth knowledge of React.js, Angular.js, NodeJS, ExpressJS.
• Experience implementing applications using React.js and Angular.js.
• Experience creating front end applications using HTML, React and Angular.
• Hands on experience with JavaScript Development on both client and server-side

Preferred Qualifications & Desired Competencies:

• Can-do attitude and bring a go-getter
• Ability to learn new technologies quickly.
• Self-motivated, results-driven individual and passionate about work.
• Excellent communication skills and problem solving skills