Telecaller Executive

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location - Senior Backend Developer – Java (with Python Exposure)- Mumbai

Experience - 4 to 10 years

Kindly revert over mail if you are interested.

Java Developer – Job Description

We are seeking a Senior Backend Developer with strong expertise in Java (Spring Boot) and working knowledge of Python. In this role, Java will be your primary development language, with Python used for scripting, automation, or selected service modules. You’ll be part of a collaborative backend team building scalable and high-performance systems.

Key Responsibilities

• Design and develop robust backend services and APIs primarily using Java (Spring Boot)
• Contribute to Python-based components where needed for automation, scripting, or lightweight services
• Build, integrate, and optimize RESTful APIs and microservices
• Work with relational and NoSQL databases
• Write unit and integration tests (JUnit, PyTest)
• Collaborate closely with DevOps, QA, and product teams
• Participate in architecture reviews and design discussions
• Help maintain code quality, organization, and automation

Required Skills & Qualifications

• 4 to 10 years of hands-on Java development experience
• Strong experience with Spring Boot, JPA/Hibernate, and REST APIs
• At least 1–2 years of hands-on experience with Python (e.g., for scripting, automation, or small services)
• Familiarity with Python frameworks like Flask or FastAPI is a plus
• Experience with SQL/NoSQL databases (e.g., PostgreSQL, MongoDB)
• Good understanding of OOP, design patterns, and software engineering best practices
• Familiarity with Docker, Git, and CI/CD pipelines

🚀 About the Role

At VoiceOwl, we are looking for a dynamic Lead Generation / Pre-Sales Executive with strong experience in SaaS, Conversational AI, Generative AI, and Agentic AI solutions.

The ideal candidate should have hands-on experience in B2B lead generation for AI-driven or SaaS-based products and a strong ability to identify, engage, and qualify potential clients through cold outreach via LinkedIn, email, and calls.

Your primary responsibility will be to generate high-quality leads and schedule demo appointments for the sales team in the AI and automation domain.

🎯 Key Responsibilities

• Research and identify new business opportunities in industries adopting AI, Conversational AI, and automation solutions.
• Conduct targeted prospecting and cold outreach (LinkedIn, email campaigns, and calls) specifically for SaaS and AI products.
• Generate and nurture leads interested in Generative AI, Conversational AI, and Agentic AI solutions.
• Understand client pain points related to automation, AI integration, and digital transformation.
• Qualify prospects and schedule product demos for the sales team.
• Achieve weekly and monthly targets for lead generation and demo bookings.

✅ Must-Have Skills & Qualifications

• 2–4 years of experience in B2B Lead Generation / Pre-Sales in a SaaS-based or AI product company.
• Strong understanding of Conversational AI, Generative AI, Agentic AI, and automation solutions.
• Proven experience in cold outreach via LinkedIn, email campaigns, and phone calls.
• Experience targeting international markets (preferred).

⭐ Other Skills

• MBA in Marketing or equivalent degree.
• Strong communication and consultative selling skills.
• Ability to explain complex AI solutions in a simple and compelling way.

🌟 Why Join Us?

• Opportunity to work in a fast-growing AI-driven SaaS company.
• Exposure to cutting-edge technologies like Generative AI and Agentic AI systems.
• Competitive salary + performance-based incentives.
• Clear career growth path in AI sales and business development.

Eligibility Criteria: • Years of Experience: 5-8 years on software development •

Educational Qualification: Bachelor’s degree in engineering Job Summary:

• We're seeking an experienced Angular Developer to join our team. The ideal candidate will have a strong background in developing scalable, efficient, and high-quality applications using Angular. The candidate will be responsible for handling projects, understanding requirements, and delivering solutions that meet our high standards. Primary Responsibilities:

• Design, develop, test, and deploy applications using Angular. • Collaborate with cross-functional teams to define, design, and ship new features.

• Translate requirements into technical specifications and implement solutions.

• Write clean, maintainable, and efficient code that adheres to our coding standards.

• Understand and assess requirements delivered by Product Owner. • Implement and integrate image processing libraries such as Fabric.js, Two.js, and Three.js.

• Create and manage interactive charts using libraries like Plotly and D3.js.

• Implement complex image processing algorithms and integrate image editing tools.

• Optimize application performance and ensure high-quality user experiences.

• Implement CI/CD pipelines on Azure to streamline development processes.

• Troubleshoot and resolve issues in a timely manner. Mandatory Skills: • 5-8 years of experience in Angular development.

• Solid understanding of web development fundamentals (HTML, CSS, JavaScript).

• Proficiency in image processing libraries such as Fabric.js, Two.js, and Three.js.

• Strong experience with charting libraries like Plotly and D3.js. • Excellent problem-solving skills and debugging techniques. • Strong communication and collaboration skills.

• Capable of independently handling and efficiently overseeing projects.

• Hands-on experience with CI/CD pipelines on Azure. • Team oriented personality with excellent interpersonal and communication skills. Desirable Skills:

• Knowledge of Node.js • Knowledge with Azure cloud platform. Req ID: • Experience in using UI mock-up creation software’s • Canvas and SVG Designing. •

Knowledge on Semiconductor equipment industry. • Knowledge of containerization using Docker. • Familiarity with databases such as MongoDB or MySQL. •

Familiarity with agile development methodologies. What We Offer: • Competitive salary and benefits package.

• Opportunity to work on challenging projects and contribute to our company's growth. •

Collaborative and dynamic work environment. • Professional development opportunities and training.

• Flexible working hours and remote work options. If you're a motivated and talented Angular and Node Developer looking for a new challenge, please submit your application, including your resume and a brief cover letter

Job Title: Lead Bankfast Engineer

We are looking for a Lead Engineer with hands-on experience in implementing Sandstone Technology's BankFast eXperience Platform (BXP). The successful candidate will play a pivotal role in the design, integration, and deployment of BXP, ensuring the platform is optimized to meet our business objectives. This role requires a deep understanding of digital banking platforms, strong technical leadership, and the ability to collaborate across various teams.

Key Responsibilities:

• Lead Implementation Projects: Oversee the full lifecycle of implementing Sandstone Technology's BXP, from requirements gathering to deployment and post-launch support.
• Architect Solutions: Design and develop scalable and secure solutions within the BXP framework, ensuring optimal performance and alignment with business goals.
• Technical Leadership: Lead and mentor a team of engineers, fostering a collaborative and innovative environment that drives successful project outcomes.
• Integration: Seamlessly integrate BXP with existing banking systems and third-party services, ensuring data consistency and secure transactions.
• Customization: Tailor the BXP platform to meet specific business needs, including developing custom components and features.
• Collaboration: Work closely with product managers, UX/UI designers, and other stakeholders to ensure the platform delivers an exceptional user experience.
• Quality Assurance: Implement best practices in coding, testing, and deployment to ensure high-quality deliverables with minimal defects.
• Problem Solving: Troubleshoot and resolve technical issues during and after the implementation, ensuring a smooth user experience.
• Documentation: Create and maintain detailed technical documentation, including system architecture, configurations, and operational procedures.
• Continuous Improvement: Stay informed about the latest developments in Sandstone Technology and other digital banking platforms, and recommend enhancements to keep our solutions cutting-edge.

Qualifications:

• Experience:
• Minimum of 7 years of experience in software engineering, with at least 3 years of experience in implementing Sandstone Technology's BankFast eXperience Platform (BXP).
• Proven track record in leading technical teams and delivering successful digital banking projects.
• Technical Skills:
• Proficiency in modern programming languages and frameworks (e.g., Java, .NET, Angular, React).
• Strong understanding of API development, microservices architecture, and cloud-based deployments (AWS, Azure, or GCP).
• Extensive experience with Sandstone Technology's BXP, including customization and integration capabilities.
• Product Knowledge: In-depth understanding of digital banking solutions, customer onboarding, loan origination, and other financial products within the BXP ecosystem.
• Leadership: Demonstrated ability to lead and inspire engineering teams, fostering a culture of innovation and excellence.
• Agile Methodologies: Experience working in Agile/Scrum environments and leading Agile teams.
• Problem-Solving: Strong analytical skills with the ability to diagnose and resolve complex technical challenges.
• Communication: Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with other digital banking platforms and technologies.
• Certification or formal training in Sandstone Technology products.
• Familiarity with regulatory requirements in the financial services industry, particularly in digital banking.

•Strong in Android, Kotlin, and MVVM architectural pattern

•Great understanding of Coroutines, Memory management, and App performance

•Solid understandings of Connectivity - BLE, WiFi

•Unit and Instrumentation testing knowledge in Espresso, JUnit4 or JUnit5, and Mockito/MockK libraries

•Experience in Dependency Injection - Hilt, Dagger2

•Good knowledge in screen navigation using Navigation APIs

•Good to have knowledge in Jetpack Compose

Key Skills:

Strong knowledge in English writing, editing, vocabulary and grammar.

Good interpersonal skills and communication .

Excellent creativity skills and passion for innovative content creation.

Preferrable for writting curriculumn

Master's, Bachelor's degree or equivalent in creative writing, journalism, English, or related field preferred.