Business Development Manager

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can contact us on: Nine three one six one two zero one three two

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Responsible for the product development and maintenance
• Analyze and resolve performance bottlenecks

Requirements

• 3+ Years of experience in Web Application Development
• Should excel in working with large-scale applications and frameworks
• Expert in Programming using Angular 8/10/11, Web API
• Should have knowledge in Relational and Non-Relational databases (NO SQL).
• Strong knowledge of SDLC methodologies – Agile/Scrum
• Very good development skills in front end technologies/javascript.
• Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
• Good understanding of Web Security Concepts

1. Counseling and Guidance:

• Provide counseling to prospective students and parents about academic programs and admission processes.
• Assist individuals in understanding and navigating the admission requirements.

1. Lead Conversion:

• Convert leads into successful admissions by effectively communicating the benefits of Amity University.
• Follow up with potential students to facilitate the application process.

1. School and College Outreach:

• Visit schools and colleges in Visakhapatnam to build relationships and promote Amity University.
• Conduct presentations to highlight the university's offerings.

1. Seminar Participation:

• Participate in seminars to represent Amity University and address queries from attendees.
• Collaborate with marketing teams for successful seminar organization.

1. Application Management:

• Oversee the admission application process, ensuring accuracy and completeness.
• Work with administrative staff to streamline and enhance the application experience.

1. Reporting:

• Maintain records of counseling sessions and admissions progress.
• Provide regular reports on counseling activities to the immediate supervisor.

1. Event Coordination:

• Assist in organizing and coordinating admission-related events and activities.

Requirements:

• Bachelor's/Master's degree in Counseling, Psychology, Education, or a related field.
• Previous experience in admission counseling is preferred.
• Excellent interpersonal and communication skills.
• Empathy and understanding in assisting students through the admission process.
• Ability to work collaboratively with other team members.

What you will do:

• Planning concepts by studying relevant information and materials
• Illustrating concepts by designing examples of art arrangement, size, type size and style
• Preparing finished art by operating necessary equipment and software
• Communicating with teams about layout and design
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe illustrator (must)

You should apply If you:

• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Adobe illustrator, Photoshop
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with computer-aided design.

An innovative place to explore next-generation technologies for students and all techenthusiasts.

A team of highly charged dynamic individuals, a cohesive unit that has been driven with the desire totransformthewayEngineeringandSTEMeducationislookedatandaccessedaroundtheglobe.Havingthemodest of starts in the year 2012, we have grown from strength to strength, thanks to our team of highlymotivated engineers and curious learners who took it upon themselves to develop a product that couldusher in making Robotics ubiquitous. The brand SP Robotic Works strives to be the first one globally tointroducetomorrow’sgenerationstothe world of techlearning.

Today, the company has India's Largest Network of Maker Labs and is also spreading its wingsInternationally with debut in Australia. , the company introduces learners to othercutting edge fields too such as Internet of Things, Virtual Reality, Computer Vision and more etc. With an aimto reach millions of students every year across 10+ countries by 2025, the team has ensured qualityeducationtoallstudentsthroughitspersonalizedandgamifiede-learningplatformwhichsynchronizeswiththehands-onkitdevelopedbytheteamfor learningvarious technologies.

The backbone of the company is its community - that is considered the most active tech community in Indiainnovatingitswaythrough variousIndustrysectors. Withopportunitiesfor learnerstoapply theireducation in real-time, every initiative is undertaken with the aim of making learners not just become awareofcuttingedge concepts,but tomake them creatorsandarchitects of asustainablefuture!

• Design and implement overall recruiting strategy- For Asst Manager
• Above only.
• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and
• objectives.
• Prepare recruitment materials and post jobs to the appropriate job
• portals and other sources.
• Source and recruit candidates by using databases, social media etc.
• Screen candidates' resumes and job applications.
• Conduct interviews using various reliable recruiting and selection
• tools/methods to filter candidates within the schedule
• Assess applicants’ relevant knowledge, skills, soft
• skills, experience and aptitudes.
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well-documented recruiting reports to the
• rest of the team
• Act as a point of contact and build influential candidate
• relationships during the selection process
• Promote the company’s reputation as the “best place to work”

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Digital Marketing Executive

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirement and Skills

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• BSc/BA in marketing or relevant field