Digital Business Head

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job overview:

We are seeking an experienced React.js Developer who is passionate about crafting high-quality, scalable, and performant front-end applications. The ideal candidate should have strong hands-on experience in modern JavaScript frameworks, UI development, and a keen eye for detail.

Key Responsibilities

• Develop and maintain responsive web applications using React.js, JavaScript (ES6+), HTML5, and CSS3.
• Build scalable and reusable UI components with React Hooks, Redux/Context API, and component-driven architecture.
• Optimize app performance to ensure fast load times, smooth interactions, and cross-browser compatibility.
• Write clean, modular, well-documented code following industry best practices and Git-based workflows.
• Troubleshoot, debug, and enhance existing features based on user feedback, analytics, and technical requirements.
• Integrate RESTful APIs and collaborate closely with backend engineers, designers, and product managers.
• Stay updated with emerging trends, tools, and best practices in front-end development to continuously improve the codebase and architecture.

Required Skills

• 4+ years of hands-on experience in React.js and JavaScript (ES6+).
• Strong understanding of HTML5, CSS3, Flexbox, Responsive Design, and UI frameworks (Tailwind/Bootstrap).
• Experience with state management using Redux, Redux Toolkit, or Context API.
• Hands-on experience with REST APIs, asynchronous programming, and front-end build tools (Webpack, Babel, npm/yarn).
• Good understanding of version control using Git.
• Ability to write efficient, scalable, and re-usable components following best practices.

• Strong Backend Developer with Rust knowledge
• Mandatory (Experience) - Must have 3+ YOE as a Software Engineer
• Mandatory (Core Skills) - Expert level knowledge in Rust or Realtime experience in Rust
• Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)
• Mandatory (Education) - Engineering from Tier-1 Colleges

Job Description: Network Fresher

Role: Network Fresher

Experience: Fresher (Will be working as a Trainee for 1 year)

Location: Bangalore

Notice Period: Immediate

Shift Timings and Working Days: Rotational Shifts & 6 Days working (complete work from office)

Current Location: Candidates must be currently located in Bangalore

Required Skills:

• Basic understanding of networking concepts and protocols.
• CCNA training is mandatory.
• Knowledge of Linux, server management, AWS, and cloud computing.
• Strong analytical and problem-solving skills.
• Ability to work in rotational shifts.
• Excellent verbal and written communication skills.

Educational Qualification:

• Graduation must (B.Tech / B.Sc / B.E / BCA). Candidates should have a provisional or passing certificate.

Role Description

This is a full-time on-site role for a SAP Advanced Business Application Programming (ABAP) Consultant. The ABAP Consultant will be responsible for day-to-day tasks related to SAP implementation, support, and enhancement. The role will involve working with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP). The ABAP Consultant will collaborate with a team of experienced professionals to provide the best solutions for clients' business needs.

Experience:

Relevant Experience of 5 - 8 years in SAP ABAP is required.

Qualifications

• Hands-on experience with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP)
• Strong understanding of SAP implementation, support, and enhancement processes
• Ability to analyze complex business requirements and translate them into technical solutions
• Excellent problem-solving and debugging skills
• Good communication and interpersonal skills
• Relevant SAP certifications and additional technical skills (e.g., SAP Fiori development, SAP HANA)
• Bachelor's degree in Computer Science, Information Technology, or related field
• Prior experience in IT service industry or SAP consulting is a plus

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

• Strong core Java skills
• Experience of web development with spring MVC or 3+ years with Spring Boot micro services
• Excellent knowledge of Spring Framework (3 and above) and a clear understanding of dependency injection
• Good understanding of Hibernate/JPA and Object-relational mapping, including performance considerations
• Experience with build tools such as Maven, gradle
• Continuous Integration- Jenkins/Gitlab Cli
• Experience developing REST based web services
• Experience integrating systems using a wide variety of protocols like REST, SOAP, JSON and a number of others
• Proven ability to understand and troubleshoot large systems, drilling down to code level to identify the root cause of issues
• Source Code Management- Git, BitBucket, Subversion
• Experience with agile tools and methodologies (eg Scrum, Confluence, JIRA)
• Excellent communication skills- written & oral
• Must be able to work in a team environment with minimal supervision, comfort with collaboration, open communication and reaching across functional borders.
• Significant experience of agile development practices - TDD, BDD, automated builds, continuous integration, tooling to monitor code quality