Technical Writer

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Job Overview

Star Publicity is looking for a passionate and enthusiastic Unity Developer Intern (AR/VR) to join our team. This internship is ideal for candidates who are eager to learn and build immersive applications using Unity and AR/VR technologies.

If you are creative, technically curious, and excited about working on interactive experiences, we would love to connect with you.

Key Responsibilities

• Assist in developing interactive applications using Unity
• Support in designing and implementing AR/VR experiences
• Help optimize applications for performance and responsiveness
• Debug and troubleshoot basic issues in applications
• Collaborate with designers and developers on ongoing projects
• Stay updated with the latest trends in AR/VR technologies

Required Skills & Qualifications

• Pursuing or recently completed Bachelor’s degree in BCA, MCA, B.Tech, M.Tech, B.Sc IT, M.Sc IT, or related field
• Basic knowledge of Unity and C# programming
• Understanding of AR/VR concepts (project exposure preferred)
• Familiarity with Unity tools (VS Code, etc.)
• Basic knowledge of 3D development, game physics, or animation
• Good problem-solving and communication skills

Preferred Skills (Good to Have)

• Exposure to AR/VR projects or tools
• Knowledge of 3D tools like Blender, Maya, etc.
• Basic understanding of mobile or cross-platform development
• Interest in UI/UX for immersive environments

Role- Node.js Developer/Senior Node.js Developer

Job description:

- (Nodejs, Express), MySQL, Postgre SQL
- Working experience of GIT
 - Well-versed and experienced with unit testing, code coverage.
- Well versed with SOILD design principles and its application
- Good to have – some experience with Azure DevOps and/or azure functions.
- Good knowledge of designing and writing restful API.

What we are looking for:

We are looking for a Full Stack Developer who has a strong understanding of designing and developing Shopify API. Candidate should also have worked on any of the following Frontend frameworks like ReactJS , NextJs and VueJs.

The candidate should be proactive enough to anticipate problems and keeping the team and management informed in a timely manner. You have to work with the Product Owner/ Cross-functional teams in the organization to understand the business requirements and to deliver solutions.

Requirements

• Minimum 2 years of experience in Full Stack Development.
• Strong Understanding of Shopify API. (Mandatory)
• Experience working with Shopify apps and 3rd party services.
• In-depth experience with Shopify’s Liquid language.
• Deep Knowledge in NodeJS & JavaScript.
• Should have experience in designing with NoSQL Databases such as MongoDB etc.
• Must know either ReactJs, NextJs or VueJs .
• Hands on experience on AWS.
• Proficient understanding of code versioning tools, such as Git.

FULL STACK DEVELOPER

Skills Required:

• The ideal candidate should be hands-on, creative and passionate for new technology in Angular, NodeJS, AWS, MVC and enjoys collaboration, love software programming/coding and carries appetite for learning and sharing knowledge to make an impact on project delivery.
• Experts in multiple technologies such as Modern Java Script framework (preferably Angular 2 and above), Plain old Vanilla Java Script, MVC, jQuery, Web API, Node.JS, AWS, HTML, CSS etc. across software engineering, security, data interchange, data management (No Sql and Relational Database) etc.
• Must have good understanding of TypeScript, Materialized CSS, Sass, Less etc.
• Good to have Task Runners (Grant, Gulp, Webpack), Transpilers like Babel.
• Guide and mentor reporting team and create high performing technology teams.
• Monitor module progress and ensure regular publishing of status report and quality matrices to track the risks work to actively to resolve/mitigate the same.
• Solid understanding of the practical application of agile development methods and leading software development teams in an Agile/Lean/Continuous Delivery environment.
• Solid understanding and experienced of verson control systems like Git, GitHub, BitBucket, SVN etc.
• Should be passionate, voracious continuous learner who keeps up with the latest trends, tools, and technologies in the industry.
• Understands all times, technical depth and client expectation to maintain check on project health, monitors critical path items, risks and impact to timelines.
• Proficient communication/interactive skills

Key Skills:

Angular, MongoDB, Node.JS, MVC Architecture, HTML5, CSS, jQuery.

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.

The Job: ReactJs Developer

The Company: Unify Technologies (http://www.unifytech.com/">www.unifytech.com)

What we are looking for: We are interested to hire “ReactJS” candidates who good at coding/programming.

Experience: 2-9 Years

Domain: It’s a product based project

Work Location: Hyderabad

Employment Mode: Permanent

Notice Period: 0-30 Days (Mandatory), Strictly we are looking who can join us as soon as possible who can make it within 30 days atleast.

Interview Available Date and Mode: 20^th July 2019, F2F