Business Solution Manager

Position Overview

We are seeking a highly skilled Power Platform Developer & Architect with extensive hands‑on experience in designing, developing, and implementing enterprise solutions using the Microsoft Power Platform. The ideal candidate will hold multiple Microsoft certifications—including PL‑600 (Power Platform Solution Architect)—and demonstrate strong communication, leadership, and solution‑thinking abilities.

This role requires deep expertise across Power Apps, Power Automate, Power BI, Dataverse, and Microsoft 365/Azure integrations. The candidate will work closely with business stakeholders, developers, and project teams to deliver scalable, secure, and high‑performance business applications.

Key Responsibilities

Solution Architecture & Design

• Lead end‑to‑end architecture and solution design for Power Platform–based applications.
• Define technical standards, integration patterns, governance, and best practices.
• Evaluate business requirements and translate them into scalable, maintainable solutions.

Development & Implementation

• Develop canvas and model-driven apps, custom connectors, Power Automate workflows, and Power Virtual Agents.
• Work with Dataverse, SharePoint, SQL, and third‑party APIs for data integration.
• Implement automation, process optimization, and business rule logic using Power Platform tools.

Governance, Security & ALM

• Establish and manage Power Platform Center of Excellence (CoE) frameworks.
• Apply Application Lifecycle Management (ALM) using Azure DevOps or GitHub.
• Ensure compliance, data security, DLP policies, and environment management.

Collaboration & Stakeholder Engagement

• Work closely with business leaders, SMEs, project managers, and developers.
• Conduct workshops, requirement-gathering sessions, and user training.
• Communicate complex technical concepts in a clear and effective manner.

Continuous Improvement

• Stay updated with the latest Microsoft cloud capabilities.
• Recommend platform enhancements to improve efficiency and performance.
• Guide junior developers and provide architectural mentorship.

Required Qualifications

Technical Skills

In-depth experience with:

• Power Apps (Canvas & Model-Driven)
• Power Automate
• Power BI
• Dataverse & CDS
• Power Pages (preferred)
• Azure Logic Apps, Functions, API Management
• Strong understanding of Microsoft 365, SharePoint, and Dynamics 365 integrations.
• Experience with automation, RPA, and connectors.

Certifications (Required/Preferred)

• PL‑600: Microsoft Power Platform Solution Architect (Required)
• Additional certifications such as:
• PL‑100, PL‑200, PL‑400
• AZ‑900, AZ‑204, AZ‑305
• MS‑600 or related Microsoft 365 certifications

Soft Skills

• Excellent communication skills with the ability to engage technical and non‑technical audiences.
• Strong problem‑solving, analytical thinking, and decision‑making abilities.
• Leadership experience in guiding technical teams and driving solution strategy.

Preferred Experience

• Experience in enterprise-scale digital transformation projects.
• Exposure to Agile methodologies and DevOps practices.
• Background in software development (C#, JavaScript, TypeScript is a plus).
• Knowledge of data architecture and cloud security best practices.

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

RELEASE MANAGER

Bangalore/Pune

Full Time

We are seeking a collaborative, organized, process and detail oriented Release manager to drive high quality, on-time deployment of quarterly product releases by designing, implementing and executing effective release management processes in a collaboration with global Engineering, Operations, Product Management, services and Technical Support teams.

Responsibilities

•  Managing risks and resolving challenges that impact release scope, quality, and
• schedules
• Planning release windows and cycles across portfolios, components
• Managing relationships working on interrelated processes
• Communicating crucial release plans and changes
• Measuring and monitoring progress to achieve a timely software release within
• defined budgetary limits and defined quality standards
• Producing deployment, implementation, and run books plans
• Conducting release readiness and milestone reviews
• Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholder. Qualifications
• Mid-Senior: 7-12+ years of experience
• Experience as a release manager leading a substantial feature/product in the enterprise
• space
• Curiosity to learn + Extreme ownership + EQ/interpersonal skills
• Enjoys streamlining complex engineering processes and wants to gain mastery ∙
• Excellent written and verbal communication skills
• Excellent analytical skills
• Structured thinking
• Experience in coordinating cross-functional work teams up to task completion.

We have a passion for excellence. We love what we’re doing and have fun doing it. We value great minds, but we’re also humble enough to rally around the best solution, regardless of whose idea it was. We appreciate talent, and we are always on the lookout for the right people to join us. dial for info nine one zero one four double three eight one two.

• At least 2-5 years of working experience in web services, preferably in Python
• Should have built and released APIs in production
• Experience working with RDBMS and NoSQL databases
• Designing thoughtful, extensible data models
• Knowledge of identifying, defining and building micro-services
• Working knowledge of GCS, AWS, Azure or any other cloud provider
• Aggressive problem diagnosis and creative problem-solving skills
• Good communication skills - written and spoken