Sales Manager

Technical Leadership: Lead, mentor, and inspire a team of engineers to deliver high-

quality software solutions. Provide technical guidance and support to team members,ensuring adherence to coding standards and best practices.

• Full Stack Development: Hands-on coding in ReactJS, Golang, or Java to contribute

directly to project deliverables. Lead by example, demonstrating best practices in coding,

design, and testing.

• Micro services and Cloud-Native Architecture: Design, implement, and maintain

microservices architecture for scalable and resilient applications. Leverage cloud-native

technologies and principles to build robust and efficient systems.

• Squad Management: Independently manage engineering squads, ensuring effective

collaboration and delivery of project goals. Foster a positive and collaborative team

culture, encouraging innovation and continuous improvement.

• Cross-Functional Collaboration: Collaborate with product managers, UX/UI designers,

and other stakeholders to define project requirements and priorities. Ensure alignment

between technical solutions and business objectives.

• Technology Stack Expertise: Stay updated on industry trends and emerging

technologies. Evaluate and introduce new technologies/tools to enhance the

development process.

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Job Role: Adaptive Autosar + Bootloader Developer

Mandatory Skills:

• Adaptive Autosar Development
• Bootloader Experience
• C++ Programming
• Hands-on experience with ISO 14229 (UDS Protocol)
• Experience in Flash Bootloader and Software Update topics
• Proficient in C++ and Python programming
• Application development experience in Service-Oriented Architectures
• Hands-on experience with QNX and Linux operating systems
• Familiarity with software development tools like CAN Analyzer, CANoe, and Debugger
• Strong problem-solving skills and the ability to work independently
• Exposure to the ASPICE Process is an advantage
• Excellent analytical and communication skills

Job Responsibilities:

• Engage in tasks related to the integration and development of Flash Bootloader (FBL) features and perform comprehensive testing activities.
• Collaborate continuously with counterparts in Germany to understand requirements and develop FBL features effectively.
• Create test specifications and meticulously document testing results.

Why Join InfoGrowth?

• Become part of an innovative team focused on transforming the automotive industry with cutting-edge technology.
• Work on exciting projects that challenge your skills and promote professional growth.
• Enjoy a collaborative environment that values teamwork and creativity.

🔗 Apply Now to shape the future of automotive technology with InfoGrowth!

Job description

• Looking for Business Development Managers who are excited to be a part of our fast-paced, high-intensity work environment and work with business leaders aligned with our mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ childrenannually to get closer to our vision to democratize quality early education.

As an integral part of our growing BDM team, you will contribute to our mission to expand from ourcurrent set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities:

Primarily focus to be on the sale of products and services to potential customers within theassigned location/region.

Travel to the assigned locations to introduce/maintain product/services supply to targetconsumers and existing clients.

Understanding customers' needs and identifying sales opportunities.

Educate clients/customers on how products/services can benefit them financially andprofessionally.

Arrange meetings and visit clients/customers to demonstrate the features of products andservices to convince them to buy a product or subscribe to a service on a recurring basis.

Represent the brand during all customer and prospect interactions.

Create new leads within the assigned locations.

Maintain records/database of all sales leads (current and potential customers) and/orcustomer accounts.

Manage multiple accounts simultaneously and maintain rapport with current and potentialcustomers

Focus on increasing the sales of the company

Prepare and submit sales reports to the respective manager.

Update the CRM system.

Follow up for advances and balance payments from the customers

Attend trade exhibitions, conferences and meetings

Experience

0 - 3 years of sales experience

Education: Any Graduate

Language Preference: English, Hindi & any Local Language

Previous experience in sales position preferred

Job Location: Pune/Noida.

Skills & Abilities:

Ability to multitask and adhere to processes

Good communication skills, both verbal and written

Excellent customer servicing skills

Strong listening and sales skills

Self-motivated, results-driven and a good Team player

Is flexible to travel whenever required

Salary : 3-5 LPA Fixed + 1.5 Variables

JOB DESCRIPTION:

• Experience range – 4 to 7 years

• Good understanding of software engineering practices, SDLC.
• Strong in analytical, design and problem-solving skills, with a strong desire to create new things, dive in wherever there’s a need and learn new things
• Hands-on experience in Java / J2EE application development using open-source frameworks like Spring.
• Experience in unit test frameworks like JUnit
• Need to optimize code and test programming modules
• Excellent Object-Oriented Analysis & Design skills.
• Must have experience in Software design using design patterns. Exposure to technical solutions will be an advantage
• Must have experience in relational database technologies with experience on databases such as PostgreSQL, MySQL
• Strong proficiency with Java programming - Must have experience on Micro-Services using Spring boot.
• Good to have experience in JavaScript
• Good to have previously worked on distributed systems
• Good to have a working knowledge of Redis
• Good to have exposure to stream processing and functional programming
• Strong sense of ownership and accountability.
• Excellent communication and teamwork skills

ROLES & RESPONSIBILITIES:

• Lead a team of 4- 8 engineers closely with complete authority and accountability to deliver high-quality software products in a fast-paced environment.
• Lead your team to design and develop applications based on Microservices architecture.
• Guide your team members on the latest technologies including Java, Spring, Spring-Boot, Angular, Hibernate, Redis, Hazelcast, Bootstrap, jQuery etc.
• Leverage development tools including AWS, GIT, Nginx, Jira, Confluence, Jenkins etc.
• Collaborate with other technical managers, architects, and product owners to build an integrated enterprise-class software product suite

Skills

• Java, Spring Boot – Must, Spring Data, ReactJS, DevOps, HTML5, CSS3, JavaScript ES6 & above – Good to have