Sales Executive

Manager – Performance Marketing

📍 Location: Bangalore

💼 Experience: 7–10 Years

🏢 Industry: Consumer Internet / Mobility / E-commerce / App-Based Business

About the Role

We are looking for a highly driven Performance Marketing professional to lead customer acquisition and growth initiatives across digital channels. The ideal candidate should have strong experience in app performance marketing, user acquisition, campaign optimization, and ROI-driven growth strategies.

Key Responsibilities

• Plan and execute performance marketing strategies across Google, Meta, and other paid channels.
• Drive app installs, user acquisition, and customer growth initiatives.
• Optimize campaigns to improve CPI, CAC, ROAS, and overall marketing efficiency.
• Analyze marketing funnels and identify opportunities for conversion improvements.
• Conduct A/B testing across creatives, audiences, messaging, and landing experiences.
• Monitor campaign performance and provide actionable insights to stakeholders.
• Collaborate with product, analytics, creative, and business teams to execute growth initiatives.
• Identify emerging digital marketing trends and growth opportunities.
• Manage agency relationships and marketing budgets effectively.

Requirements

• 7+ years of experience in Performance Marketing/Growth Marketing.
• Strong hands-on experience with Google Ads, Meta Ads, and App Acquisition campaigns.
• Experience managing large-scale marketing budgets.
• Strong understanding of attribution platforms such as AppsFlyer, Adjust, Firebase, or similar tools.
• Experience in consumer internet, mobility, fintech, gaming, quick commerce, food delivery, or app-first businesses preferred.
• Strong analytical skills with a data-driven approach to decision-making.
• Experience in campaign optimization, funnel analysis, and customer lifecycle marketing.

Preferred Background

Candidates from companies such as Uber, Ola, Swiggy, Zomato, Blinkit, Zepto, PhonePe, Paytm, CRED, Groww, Dream11, Games24x7, or similar high-growth digital businesses will be preferred.

Why Join Us?

• Opportunity to drive growth at scale.
• High ownership and visibility.
• Fast-paced and collaborative work environment.
• Work on large-scale acquisition and performance marketing initiatives.

Description

Join company as a Backend Developer and become a pivotal force in building the robust, scalable services that power our innovative platforms. In this role, you will design, develop, and maintain server‑side applications, ensuring high performance and reliability for millions of users. You’ll collaborate closely with cross‑functional product, front‑end, and DevOps teams to translate business requirements into clean, efficient code, while participating in code reviews and architectural discussions. Our dynamic environment encourages continuous learning, offering opportunities to work with cutting‑edge technologies, cloud infrastructures, and modern development practices. As a key contributor, your work will directly impact product quality, user satisfaction, and the overall success of company's mission to streamline hiring solutions.

Requirements:

• 1–15 years of professional experience in backend development, with a strong focus on building APIs and microservices.
• Proficiency in server‑side languages such as Python, Java, Node.js, or Go, and solid understanding of object‑oriented and functional programming paradigms.
• Extensive experience with relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis), including schema design and query optimization.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes.
• Hands‑on experience with version control (Git), CI/CD pipelines, and automated testing frameworks.
• Strong problem‑solving abilities, effective communication skills, and a collaborative mindset for working within multidisciplinary teams.

Roles and Responsibilities:

• Design, develop, and maintain high‑throughput backend services and RESTful APIs that support core product features.
• Implement data models and storage solutions, ensuring data integrity, security, and optimal performance.
• Collaborate with front‑end engineers, product managers, and designers to define technical requirements and deliver end‑to‑end solutions.
• Participate in code reviews, provide constructive feedback, and uphold coding standards and best practices.
• Monitor, troubleshoot, and optimize production systems, implementing robust logging, alerting, and performance tuning.
• Contribute to the continuous improvement of development workflows, including CI/CD automation, testing strategies, and deployment processes.
• Stay current with emerging technologies and industry trends, proposing innovative approaches to enhance system architecture.

Budget:

• Job Type: payroll
• Experience Range: 1–15 years

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

1. Corporate Finance & Controls:

• Financial Oversight:

 Provide excellent leadership and management of Group Finance, measured by the effectiveness,

engagement and business units’ respect of the team.

 Build productive working relationships with stakeholders to understand their business operations

and the financial information needs of end users.

 Manage relationships with others across the Group to achieve alignment in key business strategies

and decisions.

 Collaborate, design, implement and review finance systems, policies and procedures to ensure

continuous improvement and contemporary, relevant practices.

 Oversee all month-end closing activities, ensuring accurate, timely, and compliant financial

reporting.

 Lead the budgeting, forecasting, and variance analysis processes, integrating insights into overall

division planning.

 Provide strategic advice on accounting policies, ensuring alignment with group standards and

regulatory requirements.

 Act as the primary point of contact for Group Accounts and Internal Audit, coordinating all

communication and reporting.

• Capital Allocation & Investment Strategy:

 Offer financial insights to optimize capital allocation across Company’s projects and initiatives.

 Collaborate with the executive team to evaluate ROI for potential investments, expansions, and

capital projects.

• Strategic Financial Modelling:

 Develop and maintain comprehensive financial models to support long-term strategic planning,

including scenario analysis for critical business decisions.

 Assess the financial impacts of new initiatives and recommend adjustments to align with

Company’s financial goals.

• Performance Metrics & Benchmarking:

 Design and implement performance metrics and benchmarking standards, driving continuous

improvement in both financial and operational performance.

2. Management Accounting:

• Accounting Oversight:

 Oversee finance systems managing transaction flows from source through interfaces to the general

ledger.

 Ensure finance ledgers are maintained on a timely basis, are accurate and complete, and are

structured for the dual purpose of providing relevant information to internal users and meeting

statutory obligations.

 Ensure reporting functions and responses to ad hoc requests for financial-related information are

appropriately delivered.

• Cost and Revenue Analysis:

 Manage the COMPANY Group’s financial reporting obligations, with responsibility for the

preparation and lodgement of compliant full-year and half-year consolidated accounts.

 Perform in-depth analysis of revenues and costs across customers, vendors, projects, business

units, and service lines, identifying areas for financial optimization.

 Oversee cost management initiatives, including policy formulation, variance analysis, and

implementation of zero-based budgeting principles.

 Prepare annual budgets for holding company entities.

 Perform the accounting function for Company business units.

• Enhanced Financial Intelligence:

 Develop real-time financial dashboards and reporting tools, enabling proactive management and

strategic decision-making by internal stakeholders.

• Systems and Process Improvement:

 Lead process automation and technology integration initiatives within finance and commercial

functions, enhancing efficiency and accuracy.

3. Commercial Activities:

• Bid & Proposal Development:

 Provide financial analysis and strategic input on bids, proposals, and pricing structures to secure

profitable COMPANY projects.

 Work closely with the sales team to ensure that commercial terms align with Company’s financial

targets and risk thresholds.

• Strategic Supplier Relationship Management:

 Cultivate and maintain strategic relationships with key suppliers, ensuring contract terms support

Company’s financial and operational objectives.

 Conduct quarterly business reviews with suppliers to monitor and ensure alignment with

contractual commitments.

• Lead Commercial Negotiations:

 Approve deal calculations in line with authority tables and negotiate favorable commercial terms

with suppliers and customers.

 Oversee vendor financing arrangements and collaborate with credit control on establishing

acceptable payment terms.

4. Collaboration with Corporate Support Functions:

• Manage Receivables: In collaboration with Company Group’s Credit Management team, oversee aged

receivables, ensuring alignment with cash flow targets and minimizing outstanding amounts. Address

persistent payment delays in partnership with business units, credit management, and customers.

Establish customer creditworthiness policies to mitigate risk and support sustainable collections.

• Policy Development: Formulate and enforce policies that ensure compliance with corporate governance,

regulatory standards, and vendor requirements.

• Ensure Legal & Compliance Alignment: Act as the main liaison for in-house legal and corporate secretary,

overseeing contract terms, renewals, and legal matters. Manage disputes through litigation or alternative

resolution, coordinating with legal advisors. Maintain vendor compliance, ensuring regulatory adherence.

• Support Human Capital Management: In collaboration with Company Group’s HR team, act as the main

liaison for in-house legal and corporate secretary, overseeing contract terms, renewals, and legal matters.

Manage disputes through litigation or alternative resolution, coordinating with legal advisors. Maintain

vendor compliance, ensuring regulatory adherence.

• Talent Development: Implement training programs for finance and commercial teams to support

divisional goals and ensure succession planning for critical roles.

5. Risk Management:

• Enterprise Risk Assessment: Conduct regular assessments to identify financial, operational, and market

risks, developing appropriate mitigation strategies. Regularly review the risk landscape with senior

management.

• Crisis & Contingency Planning: Develop contingency plans to manage potential disruptions, including

currency volatility, supply chain risks, and project delays.

• Risk Registry Maintenance: Maintain and regularly update the division’s risk registry, ensuring that all

risks are effectively tracked, monitored, and mitigated.

REQUIRED EXPERIENCE

• Minimum 15-20 years of experience in senior finance and commercial roles, with a strong focus on

COMPANY, technology, or related industries, preferably in the Middle East.

• Proven ability to manage large-scale financial operations, including P&L responsibility, commercial

negotiations, and risk management.

• Demonstrated experience in implementing and maintaining strong financial controls within a large

organization.

• Experience in managing strategic business partnerships with global IT brands, negotiating high-value

contracts, and driving financial performance for complex, high-growth businesses.

• Strong stakeholder management skills, with a proven ability to engage effectively with senior executives

and external stakeholders.

EDUCATION & SKILLS

Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required. A

Master’s degree or equivalent postgraduate qualification is preferred.

• Professional certifications such as CPA, ACCA, or CIMA are highly desirable.

Skills:

• Strong leadership and team management skills, with the ability to mentor and develop high-performing

teams.

• Excellent financial acumen, with expertise in financial planning, analysis, reporting, and the

implementation of financial controls.

• Strong commercial negotiation skills, particularly in contract and deal structuring.

• Excellent communication and interpersonal skills, with the ability to engage with senior executives and

external stakeholders.

• In-depth knowledge of financial regulations, corporate governance, and risk management frameworks.

• Proficiency in financial software, ERP systems, and advanced Excel skills.

Reach Enablers is seeking a passionate and talented WordPress Website Developer to join our dynamic team. You will play a pivotal role in crafting exceptional websites that drive our clients' online success.

Responsibilities:

• Design and develop visually appealing and user-friendly WordPress websites, adhering to best practices and industry standards.
• Collaborate with the design team to translate creative concepts into functional and responsive web solutions.
• Develop custom WordPress themes and plugins to meet specific project requirements.
• Optimize websites for speed, performance, and SEO to enhance visibility and user experience.
• Stay updated with the latest WordPress trends, technologies, and security best practices.
• Contribute to digital marketing efforts, including content creation, social media management, and SEO optimization.
• Work effectively in a remote environment and collaborate seamlessly with team members.
• Demonstrate flexibility and willingness to take on diverse tasks within the digital marketing domain.

Requirements:

• 1+ years of experience in WordPress website development, with a strong understanding of HTML, CSS, JavaScript, and PHP.
• Proficiency in using WordPress themes and plugins, as well as custom theme and plugin development.
• Good knowledge and working exposure to leading Page Builders lilke Elementor, Elementor Pro, WP Bakery, etc.,
• Familiarity with digital marketing concepts, including SEO, social media, and content marketing.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• A passion for creating innovative and impactful web experiences.

Compensation:

• Salary range: 10-12k INR per month

About Reach Enablers:

Reach Enablers is a leading digital marketing agency that empowers businesses to achieve their online goals. We specialize in providing a wide range of services, including website development, SEO, social media marketing, and content creation.

If you are a dedicated and results-oriented WordPress Website Developer who is eager to contribute to our growing team, we encourage you to apply. Please submit your resume and portfolio to [email protected]

Let's create amazing websites together!

The ideal candidate is well versed in Photoshop and experienced in all manner of web-design elements, such as the design and layout of buttons, links, menus, and text.

Will work creatively and directly with User Interface Head to create and deliver quality work in a timely manner.

Will be responsible for creating the look and feel of the public website/marketplace/eCommerce

Creating responsive design using media query and bootstrap.

Web and mobile UI/UX design & wireframe mockups, and prototypes Using Photoshop, illustrator online mockup tool. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design using Photoshop and illustrator and any previous eCommerce/marketplace will be an added advantage.

Skills Required :

• Experience in React Js, Node js, Express js, MYSQL, Python
• Experience in JavaScript, HTML5, CSS3 required.
• Experience with SQL-based database engine like MySQL, Postgre, etc.
• Experience with RESTful API integration
• Experience with Node JS
• Experience with Git, GitFlow and Agile Software Development
• Familiarity with other programming languages
• Interpersonal skills to effectively work with people internally as well as working effectively with suppliers and customers
• Ability to effectively present information in team meetings and design reviews, as needed
• Ability to communicate calmly in a well thought out response, verbal and written
• Must have strong problem-solving abilities

Job description

Company : A product development MNC

Job Location: Hyderabad

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Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents