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Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
Sales Development Representative (SDR)
at Learngram
About Learngram
Learngram is a Singapore-based EdTech start-up founded by IIT Alumnus and we are building an innovative online classroom platform designed from scratch that offers all the tools to make teaching and learning seamless, effective and fun, while empowering institutions & educators have an online presence and grow by selling their content online. Part of our team is based out of Bengaluru and we are building a high-quality team of result-focused & innovative problem solvers.
Founders
Shirish Chandrakar – Co-Founder/CEO
https://www.linkedin.com/in/shirishc/
Raman Kishore – Co-Founder/CTO
https://www.linkedin.com/in/kramankishore/
Job Summary
At Learngram, we are building an online teaching & learning platform with a large breadth to address live, non-live and collaborative parts of classroom interactions. We are also building features that empower institutions and educators grow their business by marketing and selling their courses online.
Learngram is an early-stage start-up with a vision to emerge as a strong player in the blended learning & digital education commerce space. Naturally, the market and GTM strategy and execution teams have the responsibility of navigating this challenging terrain riddled with a seemingly complex-structured market & various products and services available in it.
The Sales Development Representative (SDR) at Learngram is a very crucial role being close to the initial touchpoint with potential customers & being involved in the very early stages of the sales funnel. The SDR team is responsible to expand the company’s customer base by Outbound & Inbound Sales prospecting through channels relevant for an early-stage start-up. The SDR team focuses on generating & nurturing new leads, understanding their needs, qualifying their interest and connecting them with the sales executives / Founders for closure.
This role requires you to be a good listener & good at grasping ideal customer profile, value proposition, customer needs & product features. It requires you to be excellent at written and verbal communication to be engaging and impactful with a focused intent and to build strong relationships. This role also requires you to be handy with various tools at your disposal like social platforms, online databases, CRMs, mails, calls, etc. and have out-of-the-box thinking to find creative ways at researching & finding new leads and sales prospects. This is a role that needs an optimistic & experimental mindset, good communication skills, a pleasing personality, good research ability, being very organised, having patience and perseverance.
Responsibilities:
- Developing lead generation strategies to draw in potential customers and expand the customer base at the early stages of the sales funnel.
- Initiating contact with potential customers through social platforms, emails, cold calling, etc.
- Build relationships & nurture potential customers & key decision makers to identify their needs & qualify their interest.
- Having a strong hold on the messaging and product capabilities to present them effectively to potential customers.
- Continued relationship and follow ups with qualified potential customers to keep them warm.
- Relationship management with existing customers to understand & zero-in on the highest value points in the product and ensure their satisfaction.
- Collaboration with other sales executives / Founders to close the sale and give strategic recommendations in sales strategy and in product roadmap & prioritisation to ensure that the customer needs are being satisfied with every new product release.
Skills:
- Aware of Product Market Fit and early-stage start-up challenges.
- Understanding ideal customer profile and the value proposition of the company.
- Aware of different ways of identifying & acquiring leads in the ideal customer profile through various channels like social platforms, online databases, etc.
- Good written and verbal communication skills to attract and engage potential customers through direct messages, social platform posts, emails, calls, etc.
- Keenness and attention to detail to understand the messaging of the company, the problem being solved and the entire set of product features addressing different needs.
- Ability to hold friendly conversations with potential customers to unearth and identify their needs, qualify their interest and build good relationships.
- Exposure to using CRM platforms to initiate and manage customer relationships.
- Capability to collate and summarise customer feedback, identify USPs and convey it back to the management team and work with them to Incorporate it in the sales and product strategy.
Minimum qualifications:
- Bachelor’s degree in Sales, Marketing, Business Administration or related field.
- 1+ years of experience in Sales or Business roles.
- Good verbal/written communication skills.
- Strong Interpersonal skills and the ability to work independently and collaboratively as part of a team.
Preferred qualifications:
- Highly goal driven, strong track record of success within sales.
- Experience interpreting a strategic vision into an operational model.
- Demonstrated and proven business development and sales results.
- EdTech experience is a bonus.
Website Link:
https://linkclassroom.com/
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
- Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
- Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
- Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
- Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
- Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
- Maintaining key customer relationships and developing strategies to expand organization's market share
- Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
- Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
- Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
- Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
- Leading talent acquisition activities to build a capable and effective sales force
- Assessing performance of direct reports and providing guidance, coaching and mentoring to direct reports
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Sales Head – Enterprise Security and Cloud(National Role)
Job Sector: IT, Software
Job Type: Permanent
Location: Mumbai
Experience: 18 - 25 Years
Salary: 35 - 50 LPA
Education: Any Professional
Notice Period: max 30 Days
Key Skills: enterprise sales, enterprise security solutions, security solutions
Interviewer Comment: Webx for interview
Contact at triple eight two zero nine four two double seven
Key Notes: Candidate should ONLY be from enterprise security solutions.
ROLES & RESPONSIBILITIES:
- Business Strategist:
- Establish a strategy and execute a sales approach plan.
- Building a cadence for effective reviewing, monitoring & tracking business health.
- Domain expertise across industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care & BFSI.
- Business Management
- Excellence in business forecasting accuracy. § Market intelligence. § Strategizing market positioning statements of solutions/services offered. § Achieve establishedrevenue and profit targets. § Account receivables targets to be made in time without defaults
- Drawing Leverage:
- Collaborating with Presales, Practice & Delivery. § Recognizing & establishing strong partner eco-system. § Setting clear objectives & expectations from Business Support Functions.
- Building a High-Performance Team of Over-Achievers
- Acquired Sales Certifications related to solutions & services. § Nurture a positive, high-energy, high-performance culture among your team members. § Business experts & technology aware.
- KRA’s
- Engage with the customer in their digital transformation and deliver sales results and contribute to revenue growth for Securityand Cloud services in ISL’s Key verticals §Analysing client’s business, goals, strategies, industry trends and directions to develop compelling value propositions for the client that result in a win
RELEVANT YEARS OF EXPERIENCE:
- 15+ years of sales-leadership experience spanning across Enterprise Security & Cloud
EDUCATION:
- Bachelor or Post Graduate in Engineering.
- Post-Graduation in Business Administration is preferred.
Experience:
- Minimum 10 years of selling Enterprise Security solutions & services, including Threat Intelligence & Response, Identity & Access Management, Data Loss Prevention, Threat Migration, Security & Vulnerability Management, Intrusion Prevention System, Enterprise Risk & Compliance, Managed Security &Professional Solutions and Cloud Application Development & Maintenance services, Cloud Infrastructure Services, Application Development & Maintenance services § To build, maintain and lead sales in Enterprise Security & Cloud, with more focus on Enterprise Security. § Must have good knowledge of Indian IT services market § Excellence in penetrating into Enterprise Security solutions & services and Cloud, for various industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care, BFSI, Retail, IT & Tele-Communications, Other End-User Industries, etc. § Must have lead a sales team of at least 25 people selling the above mentioned Services § Must have brought in new sales of at least 75 Cr -100 Cr in Software Services in Domestic market meeting the margin requirements each year. § Able to build high performance sales team. § Need to mentor team and lead from the front. § Good ability to be able to understand market trend and work closely with Tech team to build new services § Ability to set sales target to the team and help to realize the same as a team
- Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
- Should have excellent verbal & presentation skills
- Knowlege of local language is a must
- Should be inovative and target driven
- Willing to travel
- Demonstrate honesty & integrity
JOB DESCRIPTION
Designation - Area Sales Manager
Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA
Experience – Min 5 years
- Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
- Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
- Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
- Managing, training and providing overall guidance to the sales of an assigned territory
- Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities
The Opportunity
As a Pre-Sales Engineer, you will be responsible for technical account leadership and management for the Denodo Sales Cycle across multiple strategic accounts, including relationships with technical counterparts within those organizations. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.
Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.) and an exciting growth path as part of a global team.
Duties & Responsibilities
As a Sales Engineer you will successfully employ a combination of high technical expertise, client communication and coordination skills between clients and internal Denodo teams to achieve your mission.
Product and Technical Knowledge:
-
Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb demo and technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
-
Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our platform
-
Capable of building and/or leading the development of custom demos and PoCs based and beyond customer requirements
-
Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding customer requirements and issues.
Presentation and organizational skills:
-
Train and engage customers in the product architecture, configuration, and use of the Denodo Platform
-
Know where to escalate within the Denodo technical organization, and make effective use of those resources.
Customer engagement:
-
Enthusiastically present software solutions to prospective customers, from IT managers and technicians to C-level executives
-
Lead the completion of RFI and RFP
-
Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client and colleagues
-
Along with Marketing, Sales, Sales Engineering and Product Management, and based on market or customer feedback, lead the definition, development and presentation of product and solution demos and PoCs for prospects and partners
-
Provide technical support to entire sales team as appropriate (e.g. handle technical questions and escalate them when required, conduct training and/or briefings)
-
Document and track all activity through CRM and an internal wiki, including lead/prospect data entry, detailed activity reports, setting tasks for follow-up, architectures, challenges, etc.
Qualifications
Desired Skills & Experience
- BS or higher degree in Computer Science
- 5+ years as a Sales/Solution Engineer, Consultant or Enterprise Architect
- Must have excellent verbal and written communication skills to be able to interact with technical and business counterparts
- Knowledge and experience on Enterprise Architecture Best Practices and Frameworks will be a plus
- A “can do” attitude
- Willingness to travel
Hands-on working experience in any of the following areas:
- Solid understanding of SQL and a good grasp of relational and analytical database management theory and practice. Understanding and optimization of complex queries.
- Understanding of Data Integration flavors (ETL/Data Warehousing, ESB/Messaging, DV).
- Understanding of BigData, NoSQL, in-memory, MPP environments is welcome.
- Technical skills include JDBC/ODBC, XML, JSON, REST APIs, Java development and version control systems. Good knowledge of software development and architectural patterns.
About :
- Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
- Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
- PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
- Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
- The Sales would be done for premium desktop version of the application
- Benefits of desktop application:
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
- drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
- never-say-no attitude, and comes with a win-all attitude
- At the same time, a core ingredient of the DNA is customer empathy
- We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.
Responsibilities and Duties of sales associate:
- You will pitch about PagarBook desktop solution on field to customers
- You will explain the benefits of PagarBook desktop solution to customers
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
- Bulk update features
- Expense management
- The users can register on the desktop for a free trial for 7 days first
- Sales associate would convert the customer into a paid customer
Mandatory requirements:
- Having your own bike is a must
- Smartphone is a must
- Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
- Graduation in any field is sufficient
Benefits:
- Fixed salary upto 25k
- Targets based incentives (no upper cap, average ~10k per month):
- Petrol allowance ~upto INR 3,000 (on actual bills)
- Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
- Onboarding of Customers
- Meet 30 new clients a day (tracked)
- Get free trial enabled for 20 clients a day
- Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
- Retaining customer accounts
- While we build new businesses, cross-selling would be key
- Customers should keep using PagarBook desktop beyond 30 days of activation
- Grow customer basket size
- Identify key SME clusters in the city and prepare an acquisition plan
- Go aggressive and acquire
- Business acumen & key skills
- Strong knowledge on PagarBook sales process, services and product
- Local Market and competition knowledge and clear articulation of PagarBook advantages
- Strong negotiation and influencing skills to create win-win
- Give continuous feedback to internal teams to improve our customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
v
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
