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Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
Hiring for Big4 Company'
GCP Data engineer
GCP - Mandate
3-7 Years
Gurgaon location
only serving candidate or immediately Joiner can apply
Notice period - less than 30 Days
Job Responsibilities:
- Creating website layout/user interface by using standard HTML/CSS practices.
- Developing websites that are responsive, cross-browser compatible.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Estimating development timings for individual tasks and new site builds.
- Co-ordinating with web designers to match visual design intent.
- Knowledge of code versioning tools like GIT.
- Working with debugging tools.
- Monitoring, reviewing and revising the performance of the live website.
Required Skills:
- Ability to build websites from scratch using WordPress.
- Proven experience in woo-commerce & supported plugins.
- Knowledge in creating website layout/user interface by using HTML, CSS, jQuery, JavaScript, PHP & MySQL.
- Good understanding of theme customization.
- Competent in creating and maintaining software documentation
- Good understanding of SEO principles and content management systems.
- Must have knowledge of database management, hosting website, email server configuration on both shared and VPS servers.
- Must be available for full time in office job in Thane.
- Must have relevant skills.
Department Corporate Agency and Broking Band 5A/5B/4
JOB SUMMARY:
Job PurposeTo Drive business through channel partner's sales team and distribution network.
Key Responsibilities:
1. To Build strong relationship across the partner network
2. To Grow the business by driving sales of MLI products through partner sales team
3. To Organize catch-up meetings with partners and their clients to introduce MLI products in their portfolios
4. To Activate maximum number of mapped sub-brokers/RMs/Lead Generators on a monthly basis
5. To Ensure smooth issuance of all cases from start to finish and maintain persistency of all issued policies
6. To Prepare and send daily report on meetings and sales numbers to all stakeholders
7. To Track the status of logged in policies in the central MIS
8. To Update on the tasks assigned for driving focused business through the task MIS
9. To Maintain and update the persistency data of the assigned cases
10. To Train partner RMs on MLI products and processes
KEY RELATIONSHIPS:
Internal:
Business Heads
MLI HR & Sales Training Team
MLI Operations Team
External:
Business Partners
Top Insurance Brokers
Top Clients
Measures of Success:
Actual sales generated vs plan
Accuracy and timeliness of sales reports
Actual activity vs targeted activity
Accuracy of competitor information;
up to date data; Identification of potential
contacts and conversion to channel
partner/customer.
DESIRED QUALIFICATIONS and EXPERIENCE:
Qualifications: Graduate / Post Graduate
Experience: 2 - 6 years of relevant in Insurance Sales in Broking / Banca Sales
If you are looking for a change this is what we can promise you:
You will have challenging problems to solve
You will have flexibility and autonomy to solve problems and deliver solutions
We will provide a highly collaborative environment with skilled and super friendly teammates
We will fully support you in developing software the right way
We won't burden you with useless policies and procedures
We will provide you the tools you need to do your job right
You will be challenged to continually learn new skills and become an expert in cloud computing (over 90% of our employees are AWS Certified)
If that sounds attractive please apply! We'd love to talk to you.
Here are some more details about the position:
You will be hands-on member of the time writing test cases, creating test plans, writing automation, and executing test cases. You will work with a project manager, software development engineers, user experience and interface designers, and customer stakeholders to deliver high quality, scalable and maintainable software solutions.
Responsibilities
Work with software engineers to deliver UI-level tests as they are developing new functionality.
Perform automated and manual testing as required for the project.
Contribute in all phases of the development lifecycle.
Write and implement test cases within the test framework.
Participate in all Agile/Scrum ceremonies, including discussing and writing stories and tests to prepare for upcoming sprints.
Help prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies within the test area.
Drive the team towards continuous deployment.
Required Qualifications
5 years experience manually testing software.
Hands-on experience with setting up and using Selenium and other UI testing frameworks.
Knowledge of Relational Databases, including SQL to look at data.
Experience with development using Agile/Scrum
Openness to learning other technologies including front-end and back-end frameworks.
Able to assess a feature or function definition and determine if it can and should be automated.
Desired Qualifications
Cloud Platforms (Azure, AWS or Heroku)
Git
SourceTree and Bitbucket
Scrum
Project management software - Jira
Using Postman to test Rest APIs


We are looking for coders, people who love to code, just like we do!
You should have minimum 10 years of work experience designing and developing high-end software products
You should have minimum 3 years of experience building AWS cloud native services using EC2, S3, ECS,
SQS, API Gateway, Lambda, Elastic, MongoDB, SNS, SQS etc
You should be highly proficient in Microservices, API, Python, React, JSON.
.
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Branding and PR Manager, you will be responsible for developing and implementing brand strategies, promoting growth and expansion and using a variety of data to drive volume and profitability.
What you will do:
- Overseeing and producing from concept to completion, a broad array of digital and/or print branding materials for US
- Staying current on market trends and competitive activity and owning the development and messaging of the brand narrative
- Functioning as the go-to liaison between US and partners/agencies for PR and branding activities ensuring a clear, unified image for the brand
- Developing and executing communications strategies and initiatives to support the company’s vision and marketing strategy
- Planning, preparing and distributing original promotional content such as articles, news and press releases, email, blog and social media posts and other updates on behalf of US
- Promoting and reporting on corporate milestones and activities such as company goals and projects, new products or services, community service activities and new hires, promotions etc.
- Conceptualising content for social media channels from a thought leadership perspective for C-Suite executives/ leadership team
- Performing other related duties as required
Desired Candidate Profile
What you need to have:- Bachelors/Masters' degree in related field
- 4-6 years of experience in PR, branding or a related field
- Excellent verbal and written communication skills
- Excellent organisational skills and attention to detail
- Prior B2B or startup experience preferred
We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.
Social Media Manager responsibilities:
- Perform research on current benchmark trends and audience preferences
- Design and implement social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
- Monitor SEO and web traffic metrics
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews
- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up-to-date with current technologies and trends in social media, design tools and applications
Requirements
Good to have Social Media Manager skills:
- Proven work experience as a Social media manager
- Hands on experience in content management
- Excellent copywriting skills
- Ability to deliver creative content (text, image and video)
- Solid knowledge of SEO, keyword research and Google Analytics
- Knowledge of online marketing channels
- Familiarity with web design
- Excellent communication skills
- Analytical and multitasking skills
- BSc degree in Marketing or relevant field




Benefits
We pay top salaries with lucrative esops options.
Opportunity to work and learn with very mature, helpful and highly motivated techies.
Our environment is vibrant and full of energy. We are looking for like-minded people who love to “code” and have passion in building great software.
Flexible timings.
Quarterly parties
Rewards and Recognitions
Unlimited Leaves
Flexibility to work remotely
Flexibility to work from Gurgaon or Bangalore Office
Half yearly review cycle
React Native Lead. We want you to have a chat with the candidates whether they are good on these points and do they have the experience as per mentioned in JD. It will be beneficial for us to filter out profiles for RN Lead.
Job Description / what you'll be doing
- Leading the team to build cutting edge React Native applications.
- Architects build and maintain excellent applications with clean code.
- Implement pixel-perfect UI's that match designs. Knowledge of scalable sizing of UI is a must.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party APIs.
- Write unit and integration test cases.
- Release applications to IOS and Google Play stores.
- Must understand iOS and Android native code which can be used to write bridges.
- Can work in pod structure.
- Must be comfortable in the SCRUM process. Complete two-week sprints and participate in sprint retrospectives and daily standups.
- Assist with building estimates and pipeline for tasks rollout.
- Good communication and people skillset.
- Work with modern tools including Jira, Slack, GitHub, Firebase, GTM, Google play console, AppStore Connect, etc.
- Be part of a community of developers who share knowledge and help each other as problems arise.
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of applications.
- Must be familiar with profiling and performance monitoring of the application.
- Ability to achieve stretch goals in a highly innovative and fast-paced environment
Requirements
- 6+ years of professional experience working with Mobile application development and 2-4+ years of experience with React Native development.
- Experience working with Swift / ObjectiveC, Java / Kotlin required.
- Should have a crystal understanding of App architecture and how to React interacts with the native layers for iOS and Android respectively
- Excellent JavaScript Developer has a deep understanding of scope and closures, ES6, Object prototypes, Async, Hooks, Functional components, and Performance
- Excellent Code reviewer and champion at writing unit test cases
- Should be able to evaluate alternative multiple system designs and solutions and make data-backed decisions in his/her approach
- Meaningful experience working on large, complex systems.
- Ability to take over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process. extreme ownership
- An understanding of best practices and a commitment to following them.
- A positive mindset and can-do attitude.
- Forensic attention to detail.
- Mentoring, onboarding, and interviewing the candidate
- Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers
- Experience influencing software engineers- best practices within your team
- Passion to design and develop intuitive user interface
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills
- You work well within a team environment and enjoy working in the office with your colleagues.


