Junior Business Development Executive

About Dhwani:

Dhwani Rural Information Systems is a Delhi NCR-headquartered, 10+ year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals, Dhwani RIS develops IT applications for NGOs, government functionaries, CSRs, international funding organizations, and more to manage their projects and programs in India and abroad.

We are a team of young, dynamic, development-conscious tech-enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.

Job Overview:

As a Project Manager at Dhwani Rural Information Systems, you will manage multiple client-facing implementation projects and ensure smooth coordination between clients and internal teams. These projects typically involve MIS platforms, workflow automation tools, grant management systems, and reporting dashboards built on open source frameworks supporting NGOs, CSR programs, and government partners.

You will be responsible for understanding requirements, managing timelines, documenting needs, coordinating feature deployments, supporting training and demos, and ensuring smooth rollout with clear communication and structured execution in a tech-enabled social impact environment.

Key Responsibilities:

Client & Stakeholder Ownership

1. Serve as the primary point of contact for assigned clients, managing strategic account relationships with ownership, accountability, and proactive communication.
2. Lead requirement discovery, validation, and prioritization discussions with senior stakeholders at client organizations and internal Dhwani teams.
3. Facilitate demos, design review sessions, decision checkpoints, and rollout communications to ensure client readiness and alignment.
4. Maintain a strong governance rhythm including regular status reviews, escalation protocols, and executive-level reporting.

Delivery Leadership & Portfolio Management

1. Own end-to-end delivery for multiple concurrent projects, ensuring alignment with agreed scope, timelines, quality benchmarks, and impact outcomes.
2. Drive sprint planning, backlog prioritization, and delivery visibility using project management platforms (ClickUp, Jira, Bitrix, Monday.con, or similar).
3. Manage dependencies across vendor teams, engineering, analytics, and client stakeholders to hit strict SLAs.
4. Design and maintain Governance Frameworks and Operational Dashboards (Power BI, SQL, Excel) that provide real-time visibility into portfolio health.

Risk, Escalation & Delivery Governance

1. Proactively identify risks and define mitigation strategies to prevent delivery impact and protect SLA commitments.
2. Create and operationalize escalation matrices; ensure blockers are resolved at the right level and within defined timelines.
3. Maintain delivery hygiene: documentation discipline, scope adherence, change control, and quality assurance across all active workstreams.
4. Streamline delivery workflows to reduce project closure latency and improve resource utilization.

Data Visualization & Reporting Delivery

1. Oversee the delivery of large-scale Data Visualization and Dashboarding projects as a core component of client engagements.
2. Coordinate with analytics and BI teams to ensure dashboards meet client requirements for grant-tracking, portfolio monitoring, and impact measurement.
3. Validate reporting outputs for accuracy, usability, and alignment with client M&E frameworks before delivery.

Team Leadership & Collaboration

1. Provide direction and mentorship to Associate PMs, Analysts, and shared delivery resources assigned to client accounts.
2. Review all client-facing deliverables to ensure accuracy, professional quality, and communication readiness.
3. Strengthen coordination rhythms, accountability structures, and execution discipline across cross-functional working teams.

Change Management & User Adoption

1. Lead user enablement strategies—including training, onboarding materials, and stakeholder communication—to drive platform adoption.
2. Oversee UAT cycles, ensure issues are documented and resolved before deployment, and manage rollout readiness checklists.
3. Capture post-launch insights and feed learnings into delivery improvement and product discussions.

Field & Product Insight

1. Participate in field interactions or user research to develop a deep understanding of operational context and beneficiary needs.
2. Share product improvement opportunities, scale-up ideas, and client feedback with internal product and technology teams.

Essential Requirements:

1. 4–8 years of experience in project management, engagement management, or client delivery, preferably within a technology or IT-enabled social impact organization.
2. Proven track record of managing complex, multi-stakeholder projects end-to-end with measurable delivery outcomes.
3. Strong client relationship management and executive communication skills.
4. Experience designing governance frameworks, operational dashboards, and reporting structures.
5. Ability to manage multiple concurrent workstreams with competing priorities.
6. Structured problem-solving, escalation management, and risk mitigation capabilities.
7. Comfortable working with cross-functional and distributed teams in Agile and Waterfall environments.
8. High ownership mentality with the ability to operate independently and drive delivery without close supervision.

Technical Skills

1. MS Office Suite: Advanced Excel (pivot tables, formulas, dashboarding), PowerPoint, Word.
2. Analytics & BI: Power BI, Google Data Studio, or similar dashboarding tools.
3. Project Management Tools: ClickUp, Jira, Bitrix, Trello, or similar.
4. CRM & MIS Exposure: Familiarity with CRM platforms (Zoho CRM or similar) and Management Information Systems.
5. Basic SQL familiarity preferred; understanding of database structures is an advantage.
6. Comfort using AI-assisted tools (ChatGPT, Claude, or similar copilots) for documentation, reporting, and productivity.
7. Exposure to open-source platforms like Frappe or similar social sector tech stacks is a plus.

Qualifications:

1. Bachelor's degree required; Master's degree in Management, Development Studies, Technology, or related field preferred.
2. PMP, PRINCE2, or equivalent project management certification is a strong advantage.
3. Prior experience working with international NGOs, CSR programs, bilateral or multilateral funding organizations is highly preferred.
4. Backgrounds in B.Tech/B.E., MBA, Economics, or Development Studies with relevant digital project delivery experience are welcome.
5. Experience through leadership fellowships (LAMP, GGI, Gandhi Fellowship, TFI, etc.) is a plus.

Why Join Dhwani:

1. Lead one of Dhwani's most high-profile global accounts and deliver real social impact through technology.
2. Work in a fast-growing, mission-driven organization at the intersection of technology and development.
3. Access clear growth pathways in engagement leadership, product strategy, and delivery excellence roles.

Job Responsibilities:

 ● Identifying new sales leads

 ● Researching organizations and individuals online (especially on social media) to identify

 new leads and potential new markets

 ● Contacting potential clients via email or phone to establish rapport and set up meetings

 ● Pitching products and/or services

 ● Preparing PowerPoint presentations and sales displays

 ● Maintaining fruitful relationships with existing customers

 ● Planning and overseeing new marketing initiatives

 ● Developing sales goals for the team and ensuring they are met

 ● Training personnel and helping team members develop their skills

 Requirement:

 ● Problem-solving skills.

 ● Computer and tech savvy.

 ● A creative perspective is preferred.

 ● Must have interpersonal skills.

 ● Good communication skills, written and spoken.

Linkedin: https://www.linkedin.com/company/digichefs/mycompany/

Website:  https://digichefs.com/

Responsibilities:

• Take a lead in product and design ideation, planning and prioritisation. Also be responsible for the creative direction the product should take. 
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behaviour and data. 
• Work closely with the Product and the engineering team deliver delightful customer experiences and ship new features
• Take part in creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Running user testing of applications, software, websites. Troubleshoot UX DESIGNER problems.
• Communicating scenarios, end to end experiences, interaction models and screen designs to other stakeholders
• Develop UI mock-ups and prototypes 
• Effectively mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritising and breaking down complex projects into simpler tasks.

What are we looking for? :

- Experience in versions 1.9 or 2.4 versions of Magento.

- Excellent understanding of PHP and programming skills

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Magento or a similar e-commerce framework.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience working with MySQL, Caching and Elastic search.

- Experience in UI and Theme customization in Magento.

- Have knowledge of Performance optimization or best practices of development.

- Have 2-4 years of relevant experience.

What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Full stack development in latest web technologies and frameworks like Angular, Laravel, PHP, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities, plugins and modules in Magento 2.4 to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Solve challenges in scalability and handling high amount of user requests using cloud APIs and services.

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

• 2-4  years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
• Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
• Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
• Experience in deploying solutions into AWS is a major plus.
• Good team player, having effective and professional oral and written communication skills.