Technical Support Operator - Robot

Strong FreeSWITCH Implementation Engineer Profiles

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Mandatory (Experience 1) – Must have minimum 4+ years experience, with at least 3+ years of hands-on experience implementing, configuring, and supporting FreeSWITCH in production environments.

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Mandatory (Experience 2) – Must have strong experience in designing and implementing FreeSWITCH call flows, including dialplans, IVRs, call routing, conferencing, SIP profiles, gateways, trunks, and extensions with end-to-end ownership.

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Mandatory (Experience 3) – Must have strong hands-on knowledge of VoIP technologies, including SIP, RTP, RTCP, SDP, WebRTC, and should be capable of troubleshooting call drops, one-way audio, registration failures, NAT traversal, and SIP/RTP-related issues.

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Mandatory (Experience 4) – Must have hands-on experience developing FreeSWITCH dialplans using XML and at least one scripting language such as Lua, JavaScript, or Python, including implementation of call queues, time-based routing, skill-based routing, and failover logic.

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Mandatory (Experience 5) – Must have experience integrating FreeSWITCH with CRM/ERP systems, REST APIs, WebSockets, AI Voice Bots (ASR/TTS), or Billing Platforms, along with hands-on experience using Event Socket Library (ESL) for real-time call control.

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Mandatory (Experience 6) – Must have strong Linux administration experience and should be comfortable deploying and managing FreeSWITCH on Ubuntu/CentOS, along with debugging using fs_cli, sngrep, tcpdump, and working with SQL (MySQL/PostgreSQL) for CDRs and reporting.

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Mandatory (Notice Period) – Immediate Joiners or candidates who can join within 15 days will be highly preferred.

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Mandatory (Location) - Mandatory (Location) – Candidate must be currently based in Delhi NCR only

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Preferred (Experience 1) – Experience with AWS, Azure, or GCP, High Availability (HA), Load Balancing, CI/CD pipelines, automation, backups, and scalable FreeSWITCH deployments.

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Preferred (Experience 2) – Experience implementing WebRTC-based calling solutions, including mod_verto, SIP over WSS, DTLS-SRTP, ICE, and OPUS codec configuration.

About TVARIT

TVARIT GmbH specializes in developing and delivering cutting-edge artificial intelligence (AI) solutions for the metal industry, including steel, aluminum, copper, cast iron, and more. Our software products empower customers to make intelligent, data-driven decisions, driving advancements in Predictive Quality (PsQ), Predictive Maintenance (PdM), and Energy Consumption Reduction (PsE), etc. With a strong portfolio of renowned reference customers, state-of-the-art technology, a talented research team from prestigious universities, and recognition through esteemed awards such as the EU Horizon 2020 AI Prize, TVARIT is recognized as one of the most innovative AI companies in Germany and Europe. We are seeking a self-motivated individual with a positive "can-do" attitude and excellent oral and written communication skills in English to join our team.

Job Description: We are looking for a Senior Data Engineer with strong expertise in Azure Databricks, PySpark, and distributed computing to develop and optimize scalable ETL pipelines for manufacturing analytics. The role involves working with high-frequency industrial data to enable real-time and batch data processing.

Key Responsibilities · Build scalable real-time and batch processing workflows using Azure Databricks, PySpark, and Apache Spark.

· Perform data pre-processing, including cleaning, transformation, deduplication, normalization, encoding, and scaling to ensure high-quality input for downstream analytics.

· Design and maintain cloud-based data architectures, including data lakes, lakehouses, and warehouses, following Medallion Architecture.

· Deploy and optimize data solutions on Azure (preferred), AWS, or GCP with a focus on performance, security, and scalability.

· Develop and optimize ETL/ELT pipelines for structured and unstructured data from IoT, MES, SCADA, LIMS, and ERP systems. · Automate data workflows using CI/CD and DevOps best practices, ensuring security and compliance with industry standards

· Monitor, troubleshoot, and enhance data pipelines for high availability and reliability.

· Utilize Docker and Kubernetes for scalable data processing.

· Collaborate with automation team, data scientists and engineers to provide clean, structured data for AI/ML models.

Desired Skills and Qualifications · Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

· 7+ years of experience in core data engineering, with a strong focus on cloud platforms such as Azure (preferred), AWS, or GCP · Proficiency in PySpark, Azure Databricks, Python and Apache Spark, etc.

. 2 years of team handling experience.

· Expertise in relational databases (e.g., SQL Server, PostgreSQL), time series databases (e.g. Influx DB), and NoSQL databases (e.g., MongoDB, Cassandra) · Experience in containerization (Docker, Kubernetes).

· Strong analytical and problem-solving skills with attention to detail.

· Good to have MLOps, DevOps including model lifecycle management

· Excellent communication and collaboration skills, with a proven ability to work effectively as a team player.

· Comfortable working in a dynamic, fast-paced startup environment, adapting quickly to changing priorities and responsibilities.

About the Role:

We are looking for a dynamic and enthusiastic Human Resources Executive to join our team in Indore. The ideal candidate should have excellent communication skills and a keen interest in managing end-to-end HR operations in a growing organization.

Key Responsibilities:

• Manage end-to-end recruitment process (sourcing, screening, scheduling interviews, follow-ups)
• Conduct HR interviews and coordinate with hiring managers
• Handle onboarding and documentation of new employees
• Maintain employee records and HR databases
• Assist in performance management and employee engagement activities
• Address employee queries and support HR operations
• Draft HR letters (Offer letters, Appointment letters, Warning letters, etc.)
• Support payroll coordination and attendance tracking

Required Skills & Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field
• 0–2 years of experience in HR (Freshers with strong communication skills can apply)
• Excellent verbal and written communication skills
• Good organizational and coordination abilities
• Basic knowledge of MS Office (Excel, Word)
• Strong interpersonal skills and positive attitude

Responsibilities :

- You will be responsible for designing, implementing, developing, testing, and supporting the tagging solutions on our products to deliver accurate and scalable marketing data. Below are few pointers of routine

-You will be responsible for implementing digital tagging for data capture to track digital marketing efforts to determine brand and campaign effectiveness

-You will develop and modify JavaScript code to execute web analytics best practices

-You collaborate & do thorough research to ensure implementation requirements were met

-You validate and debug implementations using GTM debugger

-You should able to perform app analytics, debugging skill , issue resolutions in app.

-You should have knowledge of Firebase or any other app Analytics tool.

-You should able to perform mobile application testing.

-You demonstrate an understanding, and proactivity in seeking new & innovative solutions for implementing code to capture the desired metrics and solve business problems.

-You keep up to date with competitor information, tools, best practices and market trends; identifying business opportunities for organisations.

Job Requirenments :

- Knowledge of Google Tag Manager and Google Analytics is plus

-Proficiency in HTML, JavaScript, and jQuery

-Understanding of 1 or more debugger tools (Preferred chrome console, Alternatives: charles, chrome plugin debugger tools, etc)

-Highly analytical qualities with strong technical, strategic, and problem-solving skills

-Candidates who knows Android/iOS will be preferred

-Excellent communication

Role: Principal Backend Engineer

Primary Tech: Golang, Microservices, Distributed Systems

Work Mode: Hybrid (flexibility + collaboration)

We’re looking for someone who:

• Has deep experience in Golang and backend architecture
• Understands system design, scalability, and distributed systems
• Enjoys solving complex technical challenges in a high-impact environment

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

External Skills And Expertise

Must have Skills:

• Scala
• Spark
• SQL (Intermediate to advanced level)
• Spark Streaming
• AWS preferable/Any cloud
• Kafka /Kinesis/Any streaming services
• Object-Oriented Programming
• Hive, ETL/ELT design experience
• CICD experience (ETL pipeline deployment)

Good to Have Skills:

• AWS Certification
• Git/similar version control tool
• Knowledge in CI/CD, Microservices

We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time. You must have experience developing and designing amazing UI screens. 

This person MUST have: 

- BE Computer Science, MCA or equivalent 

- Cloud app development experience 

- Strong ReactJS experience 

- Strong experience in Next JS and Typescript 

- Understanding of APIs, pagination, searching, sorting 

- Creating high performance UI etc. 

- Troubleshooting/debugging experience 

- Experience with SQL and NOSQL databases 

- Strong communication skills 

Experience: 

- Min 3 year experience 

- Not more than 7 year experience. 

- Startup experience is a must. 

Location 

• Remotely, anywhere in India

Timings: 

- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone. 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.