Cutshort logo
Cognicept logo
Technical Support Operator - Robot
Technical Support Operator - Robot
Cognicept's logo

Technical Support Operator - Robot

Abhinandan Karki's profile picture
Posted by Abhinandan Karki
0 - 5 yrs
₹1L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Technical support
Customer Support
Customer Service
Job Description:
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.

Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.

Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cognicept

Founded :
2018
Type :
Services
Size :
20-100
Stage :
Raised funding

About

We step in when robots get confused. We provide Human-in-the-loop (HITL) error handling with our telerobotic networking technology and human remote operators. Our solution makes unpredictable applications reliable and enables use cases that were previously possible.
Read more

Company video

Cognicept's video section
Cognicept's video section

Connect with the team

Profile picture
Abhinandan Karki

Company social profiles

angel

Similar jobs

Bengaluru (Bangalore), Pune, Mumbai
6 - 10 yrs
₹21L - ₹25L / yr
Design Systems
User Interface (UI) Design
Visual

Role & Responsibilities

We are seeking a Lead Visual DesignerDesign Systems to own the visual language, brand expression, and UI consistency across our products and platforms. This role defines how our brand shows up at scale—across interfaces, products, and touchpoints.

You will be the steward of aesthetic coherence, craft excellence, and visual scalability.

Key Responsibilities-

Visual System Ownership:

  • Lead the creation and evolution of a robust visual design system
  • Define typography, color systems, iconography, spacing, motion principles, and theming
  • Ensure pixel-perfect execution across platforms (web, mobile, emerging surfaces)

Brand × Product Integration:

  • Translate brand principles into usable, flexible UI systems
  • Maintain consistency between marketing, brand, and product experiences
  • Ensure the system supports localization, accessibility, and scalability

Design Craft Leadership:

  • Set the bar for visual quality, polish, and attention to detail
  • Conduct visual reviews and mentor designers on craft and system usage
  • Push teams from “acceptable” to exceptional design quality

Cross-Functional Collaboration:

  • Work closely with UX Design Leads to align visual expression with interaction logic
  • Partner with Engineering to ensure accurate implementation of visual specs
  • Contribute to design ops: documentation, governance, and contribution models

Ideal Candidate

  • Strong Product Designer Profile, with good exposure to Design systems
  • Mandatory (Experience 1): Must have 6+ YOE in Product / Visual / UI Design, with Top / large scale Products
  • Mandatory (Experience 2): Must have hands-on experience translating brand principles into scalable UI systems — covering typography, color, iconography, spacing, motion, and theming.
  • Mandatory (Skill 1): Must have deep expertise in creating and evolving design systems that ensure pixel-perfect execution across web, mobile, and emerging platforms.
  • Mandatory (Skill 2 ): Must have strong command of typography, layout, color theory, and visual hierarchy with an obsessive attention to detail and polish.
  • Mandatory (Skill 3): Must have experience maintaining visual consistency between marketing, brand, and product experiences — supporting localization, accessibility, and scalability.
  • Mandatory (Tools): Must have mastery of Figma, design tokens, and component-driven UI workflows.
  • Mandatory (Stakeholder Mgmt): Must have strong cross-functional collaboration skills — partnering with UX Design Leads, Engineering, and distributed global stakeholders to ensure accurate implementation of visual specs.
  • Mandatory (Portfolio): Must have a strong portfolio of Product / UI Design works for large-scale products — showcasing detailed Design systems, Case-studies, and brand-to-product translation.
  • Mandatory (Education): Must have a formal design education — degree or diploma from a recognized design school/institute.
  • Preferred (Company): Experience in design-mature organizations — global tech, consumer platforms, or design-led consulting environments.


Read more
learners point.org
Bengaluru (Bangalore)
4 - 8 yrs
₹10L - ₹12L / yr
Authoring Tools
L&D Frameworks
E-Learning Standards
Visual & UX Design
Inclusive Design
+3 more

Job Title: Instructional Designer

Location: Bangalore (Onsite)

Department: Learning & Development / Product

Reports To: L&D Head / Training Manager

Employment Type: Full-Time

Working Days: 6 Days


About Us – Learners Point

Learners Point Academy is a premier global Ed Tech and corporate training provider headquartered in the UAE, serving the Middle East, India, and Africa. With a legacy of 20+ years, we have empowered 110,000+ learners and 500+ enterprises. We specialise in high-impact professional certifications, digital learning platforms, and bespoke corporate capability programs.


Role Overview

We are looking for a creative and detail-oriented Instructional Designer to bridge the gap between complex information and engaging learning experiences. You will be responsible for the end-to-end design of both traditional and e-learning programs, leveraging ADDIE/SAM frameworks and cutting-edge multimedia tools to drive learner performance for our global enterprise clients.


Key Responsibilities

  • Needs Analysis: Conduct Training Need Analysis (TNA) with SMEs and business leaders to define clear learning objectives.


  • Curriculum & Content Design: Develop comprehensive course structures, storyboards, and interactive modules for LMS/LXP platforms.


  • Multimedia Development: Integrate videos, simulations, gamification, and AI-driven content to enhance knowledge retention.

  • Tech Integration: Ensure all content is mobile-responsive and compliant with SCORM/xAPI standards.


  • Quality Assurance: Conduct pilot testing and gather stakeholder feedback to iterate and improve course effectiveness.


  • Accessibility: Apply Universal Design for Learning (UDL) principles to ensure inclusivity for all learners.


Mandatory Qualifications & Skills

  • Experience: 3+ years in Instructional Design or Educational Content Development.


  • The Tech Stack: Expert-level proficiency in Articulate Story line, Adobe Captivate, or Camtasia.


  • Frameworks: Mastery of Bloom’s Taxonomy and the ADDIE/SAM models.


  • Portfolio: A strong portfolio demonstrating e-learning modules, interactive guides, and assessment designs.


  • Education: Bachelor’s degree in Instructional Design, Education, or a related field. (Certifications like ATD are a plus.


Why Learners Point?

  • Collaborate with a global team across the UAE, KSA, and India.
  • Design content for Fortune 500 enterprise clients.
  • Fast-paced, innovative environment focused on AI-driven learning.
Read more
AryuPay Technologies
Bhavana Chaudhari
Posted by Bhavana Chaudhari
Bengaluru (Bangalore), Bhopal
7 - 10 yrs
₹9L - ₹12L / yr
skill iconAndroid Development
Frontend
Backend testing
Fullstack Developer
skill iconPython
+8 more

Job Description -Technical Project Manager

Job Title: Technical Project Manager

Location: Bhopal / Bangalore (On-site)

Experience Required: 7+ Years

Industry: Fintech / SaaS / Software Development

Role Overview

We are looking for a Technical Project Manager (TPM) who can bridge the gap between management and developers. The TPM will manage Android, Frontend, and Backend teams, ensure smooth development processes, track progress, evaluate output quality, resolve technical issues, and deliver timely reports.

Key Responsibilities

Project & Team Management

  • Manage daily tasks for Android, Frontend, and Backend developers
  • Conduct daily stand-ups, weekly planning, and reviews
  • Track progress, identify blockers, and ensure timely delivery
  • Maintain sprint boards, task estimations, and timelines

Technical Requirement Translation

  • Convert business requirements into technical tasks
  • Communicate requirements clearly to developers
  • Create user stories, flow diagrams, and PRDs
  • Ensure requirements are understood and implemented correctly

Quality & Build Review

  • Validate build quality, UI/UX flow, functionality
  • Check API integrations, errors, performance issues
  • Ensure coding practices and architecture guidelines are followed
  • Perform preliminary QA before handover to testing or clients

Issue Resolution

  • Identify development issues early
  • Coordinate with developers to fix bugs
  • Escalate major issues to founders with clear insights

Reporting & Documentation

  • Daily/weekly reports to management
  • Sprint documentation, release notes
  • Maintain project documentation & version control processes

Cross-Team Communication

  • Act as the single point of contact for management
  • Align multiple tech teams with business goals
  • Coordinate with HR and operations for resource planning

Required Skills

  • Strong understanding of Android, Web (Frontend/React), Backend development flows
  • Knowledge of APIs, Git, CI/CD, basic testing
  • Experience with Agile/Scrum methodologies
  • Ability to review builds and suggest improvements
  • Strong documentation skills (Jira, Notion, Trello, Asana)
  • Excellent communication & leadership
  • Ability to handle pressure and multiple projects

Good to Have

  • Prior experience in Fintech projects
  • Basic knowledge of UI/UX
  • Experience in preparing FSD/BRD/PRD
  • QA experience or understanding of test cases

Salary Range: 9 to 12 LPA

Read more
Product
Agency job
via Urbanhire by Sushma SJ
Bengaluru (Bangalore)
5 - 7 yrs
₹12L - ₹18L / yr
skill iconC++
Computer Networking
TCP/IP
Routing protocols
Network monitoring
+1 more

Excellent C, C++, design skills with multithreading

Experience on Network Programming with Sockets, TCP/IP protocols (TCP, UDP, DNS, DHCP etc.) and application layer protocols like SNMP, HTTP/S, FTP, IPP, LPR, WSD

Ability to study and analyze network packets

Read more
LS Spectrum Solutions Private Limited
Chetnya Thanvi
Posted by Chetnya Thanvi
Mumbai
2 - 8 yrs
₹3L - ₹15L / yr
skill icon.NET
ASP.NET
ASP.NET MVC
JScript
skill iconHTML/CSS
+2 more

Main tasks

  • Development and maintenance of Innovative Radio Monitoring software
  • Contribution of your development experience in all phases from Conception to Rollout
  • Work within the framework of CI/CD and DevOps for constant real-work capability
  • Collaboration in an Agile and Cross-functional team

Qualification Profile

  • Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
  • Knowledge and 3+ years of experience in programming with C# and modern frameworks like .NET
  • Passion and fun for software development in a self-organized manner
  • Knowledge of Microservices and distributed systems
  • Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
  • Ability to communicate with both technical and non-technical people
  • Practical experience with Jenkins, Kubernetes, and Docker is an advantage
Read more
Widu Holidays
Dilshad J I
Posted by Dilshad J I
Kochi (Cochin)
1 - 4 yrs
₹2L - ₹3.6L / yr
Communication Skills
Team Management
Responsibilities
  • Achieving Stretched Targets In A Result-Focused Environment.
  • Making Powerful Sales Presentations Resulting In High Conversion Ratio.
  • Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
  • Maintaining Strong Client Relationship And High Level Of Customer Service.
  • Preparing Pre-Sales Proposals For Prospective Clients.
  • Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
  • Keeping Abreast With The Organization's Products And Services.
  • Maintaining Consistent Average Productivity.
  • Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
  • Qualifications -1 To 5 Years' Quota Carrying Sales Experience
  • Experience And Working Knowledge Of CRM Systems
  • Demonstrable Track Record Of Over-Achieving Quota
  • Strong Written And Verbal Communication Skills
Read more
Neotas
at Neotas
1 video
2 recruiters
Neotas Recruitment
Posted by Neotas Recruitment
Gurugram
4 - 6 yrs
₹6L - ₹12L / yr
skill iconPython
skill iconDjango
Required Skills

•Web frameworks: Django, Flask
•JavaScript libraries: jQuery
•Web servers: Nginx, Apache, uWSGI
•Data stores/tools: MySQL, PostgreSQL, SQLAlchemy, Redis, MongoDB, ElasticSearch
•Virtualization: AWS, VMWare, VirtualBox, Docker
•Web scraping and browser automation
•Selenium

Good to Have Skills

•ExperiencewithFrontendJavaScriptFrameworks
•Experience with third party and OAuth implementations.
•Understanding of cloud service platforms and web service infrastructure

Must Have Traits

•Self Starter
•Able to manage projects with minimal hand-holding
•Good verbal and written communication skills
•Enthusiastic, able to research and implement new technologies
•Ability to handle high-pressure situations

Experience Specifics

•Proven expertise in product development •GoodandPracticalUnderstandingofPython(2.7,3.3+)
•Hands on with Linux systems for deploying systems and applications
Read more
Rao IIT Academy
at Rao IIT Academy
2 recruiters
pooja jethani
Posted by pooja jethani
Mumbai
3 - 13 yrs
₹5L - ₹12L / yr
skill iconPHP
skill iconLaravel
skill iconCodeIgniter
skill iconAngularJS (1.x)
Content Management System (CMS)
As a Software Developer at Rao IIT Academy, you will have the opportunity to develop/enhance program web application that has been specifically designed to empower our structures of organised institution. We are having a simple but powerful tool to operate a customized programs that has features like marketing & communication, billing, earning and burning of points etc. This is in an incredible opportunity to build a career with a company that allows you to continually grow and develop your skills & experience with a long term view. Industry: Education / Training / Teaching Functional Area: IT Software - Application Programming, Maintenance Role Category: Programming & Design Role: Software Developer Employment Type: Permanent Job, Full Time Job Description Software developer (PHP) Design,develop,test and deploy web application. Develop appropriate code structures Coding languages : PHP (Laravel) CodeIgnitor Knowledge of Software Development Life Cycle (SDLC) and W3C standards. Proficient in web application development, server side scripting using PHP and designing Proficient in HTML 5, JavaScript, JQuery, CSS, Wordpress, PHP. Knowledgeable concepts of developing web based software applications Working knowledge of variety of database systems including MySQL, SQL Server Knowledge of version control system (SVN) Hardworking, Zeal for Excellence, dedicated and positive attitude Working knowledge of Laravel Framework. Working knowledge of Angular JS. Working knowledge of Codeignitor. Working knowledge of CMS. Knowledge of MVC frameworks like Cake PHP and Zend Desired Candidate Profile Required Experience, Skills and Qualifications PHP coding should be known and candidate should be familiar with latest web technologies. Must be familiar with MVC frameworks such as Codeignitor, Laravel etc. Basic understanding of front-end technologies, such as JavaScript, HTML5, CSS3, Angular.js.etc. Good understanding of SQL Databases. Good understanding of logical and technical concepts. Good MS Office skills will be added advantage. Candidate must live in Mumbai. Education- UG:Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization PG:Any Postgraduate - Any Specialization INTERESTED CANDIDATESCAN DIRECTLY CONTACT ON THE DETAILS MENTIONED BELOW: Thanks and Regards Pooja Jethani HR Executive Employee Code: 00140416 Rao Edusolutions Pvt Ltd A-113, 1st Floor,Boomerang, Chandivali Farm Road, Near Chandivali Studio, Andheri(E),Mumbai – 400072
Read more
Carmatec IT Solutions
at Carmatec IT Solutions
1 recruiter
Shruthi M
Posted by Shruthi M
Bengaluru (Bangalore)
4 - 19 yrs
₹3L - ₹7L / yr
skill iconJavascript
User Interface (UI) Development
User Interface (UI) Design
User Experience (UX) Design
skill iconHTML/CSS
Carmatec is looking for a passionate UI/UX Developer to join our dynamic development team. Not only will you have the chance to make your mark as an established UI/UX Developer, but you will also get to work and interact with deeply committed seasoned professionals. Job Responsibilities Develop web front-end pages providing cutting-edge UI experience to users utilizing JavaScript, HTML5, CSS3, SASS Develop responsive websites that are highly user interactive with HTML5 and latest design methodologies Utilize JavaScript libraries like JQuery rich UI experience Work with Web Designers and business analysts to convert wire frames into responsive HTML/JavaScript templates Handle customer interaction and communication for the projects Required Skills The candidate must be proficient with HTML5 application development with a deep understanding of the key architectural concepts that differentiate HTML5 development from traditional web-based development Strong knowledge in HTML5, CSS3, JavaScript & Jquery (Dynamic Web Design), Angular JS Moderate to expert knowledge in AJAX, JSON Good understanding of web standards, CSS based Responsive design, cross-browser compatibility Experience developing rich user interfaces for web applications for desktop or mobile devices Knowledge of user interface design principles and best practices with proven scenario development skills Experience implementing, testing and performance tuning a web interface. Experience: 4+ years Location: Bangalore Immediate joinee only
Read more
PinCap
Shivani Bhatiya
Posted by Shivani Bhatiya
NCR (Delhi | Gurgaon | Noida)
1 - 7 yrs
₹3L - ₹6L / yr
Sales
Business Development
Field Sales
Telesales
PinCap is the trade name of RBI registered Non-Banking Financial Company (NBFC), Pinnacle Capital Solutions Private Limited. We understand business needs and work closely with entrepreneurs to create custom solutions suited to their businesses. During last 3 years, PinCap transformed itself from a traditional financial services company to a technology driven and new-age financial services company; thereby offering innovative financial solutions to businesses and helping them enhance their capacity and create economies of scale. With innovations in the business model, technology, credit screening and scoring and better pricing, PinCap offers businesses an opportunity to set higher business objectives by financing the working capital gaps and providing flexible repayment options. We are backed by some of the prominent names in the E-commerce industry as well as industry veterans with over 20 years of experience in capital raising/debt funding.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos