Cutshort logo
Cognicept logo
Technical Support Operator - Robot
Technical Support Operator - Robot
Cognicept's logo

Technical Support Operator - Robot

Abhinandan Karki's profile picture
Posted by Abhinandan Karki
0 - 5 yrs
₹1L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Technical support
Customer Support
Customer Service
Job Description:
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.

Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.

Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cognicept

Founded :
2018
Type :
Services
Size :
20-100
Stage :
Raised funding

About

We step in when robots get confused. We provide Human-in-the-loop (HITL) error handling with our telerobotic networking technology and human remote operators. Our solution makes unpredictable applications reliable and enables use cases that were previously possible.
Read more

Company video

Cognicept's video section
Cognicept's video section

Connect with the team

Profile picture
Abhinandan Karki

Company social profiles

angel

Similar jobs

Webkul
at Webkul
1 recruiter
Damini Singh
Posted by Damini Singh
Noida
0 - 0 yrs
₹3L - ₹6L / yr
Salesforce
Salesforce Apex
Salesforce Lightning
Salesforce.com
Salesforce.com administration
+3 more


Job Description:

  • At Webkul, Salesforce Consultants focus on the return on investment.
  • Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
  • Mapping the business requirements to Salesforce product features.
  • Creating project managing plans for handling relationships with clients
  • Providing requirement to technical team after gathering raw data form clients.

Requirements:

  • An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
  • Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
  • Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
  • Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
  • Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

  • Employees Family Health Insurance, EPF & ESIC.
  • Late-night meal facility.
  • Innumerable in house & outdoor party.
  • Cab facility available in late-night working.
  • Various compensations & bonuses.
  • No dress code.
  • Festival Celebration.
  • Employees B'day celebration.
  • Hobby club.
  • Mini Gym.
  • In-house cafeteria.
Read more
Remote only
5 - 8 yrs
₹4L - ₹7L / yr
Fundraising
Investment analysis
Investment banking
Management Information System (MIS)
Microsoft Excel
+1 more


We are looking for an experienced professional to lead our investment planning, project analysis, and company growth strategy. The ideal candidate should have strong experience in investment firms, banking, corporate strategy, or consulting.


Key Responsibilities

• Evaluate new projects and prepare financial models, ROI, and feasibility reports.

• Support investor meetings, funding discussions, and due diligence.

• Prepare business plans, pitch decks, and financial projections.

• Identify growth opportunities and drive company expansion strategies.

• Coordinate with internal teams to monitor project execution and KPIs.

1. Investment Planning & Evaluation

• Conduct financial feasibility studies for new projects and expansion initiatives.

• Build detailed financial models, ROI calculations, and risk analysis for investment decisions.

• Prepare investment proposals, valuation reports, and pitch decks for investors.


2. Funding & Investor Coordination

• Support leadership in meetings with investors, banks, and funding agencies.

• Coordinate due diligence materials, business plans, financial projections, and compliance documents.

• Evaluate various funding options (Equity, Debt, Grants, Strategic Investors).


Requirements

• MBA (Finance) / CA / CFA preferred.

• Strong skills in investment analysis, valuation, financial modelling & strategy.

• Excellent communication and presentation skills.

• Experience in tech or EdTech companies is a plus.

Investment banking

• Corporate finance

• Venture capital

• Strategy consulting

• FP&A roles in high-growth companies


Why Join Us?

• Work directly with founders on growth and investment decisions.

• High-impact role in a rapidly scaling tech company.

Read more
Hyderabad
1 - 4 yrs
₹2L - ₹3.6L / yr
PPC
Lead Generation
A/B Testing
ADS
Google Ads
+2 more

Company: Snaptics

Job title: Ad Managers

Job type: Digital Marketing

Location: Hyderabad

Work schedule: 6 days (sunday off)

Shift timings: 10:00am-6:30pm 

Eligibility:+2 years of experience, Any degree

skills: SEM, SEO, PPC, social media, email marketing, meta & display advertising.



The Performance Marketing Manager is responsible for developing and executing a performance marketing strategy to increase brand awareness and sales. The Performance Marketing Manager will be responsible for managing campaigns across multiple channels, including search engine marketing, paid advertising, and social media advertising.



Key Responsibilities:



- Develop and implement a comprehensive performance marketing strategy that aligns with Controlz's business goals.

- Manage and optimize across various channels, including SEM, SEO, PPC, social media, email marketing, meta, google advertisements & display advertising.

- Analyze and leverage data to make informed decisions, improve campaign performance, and maximize ROI.

- Collaborate with the marketing team to create compelling and targeted content for different stages of the customer journey.

- Continuously test and optimize marketing tactics for customer acquisition, retention, and conversion rate optimization.

- Manage the performance marketing budget effectively, allocating resources to the most efficient channels and campaigns.

- Stay updated with the latest trends and best practices in performance marketing and apply these learnings to Controlz's strategy.

- Work closely with sales and product teams to ensure alignment and maximize the impact of marketing efforts.

- Report on campaign performance, providing actionable insights and recommendations to senior management.

- Lead, mentor, and grow the performance marketing team, fostering a culture of excellence and continuous improvement.

Read more
IT Tech company deals in App Manufacturing
IT Tech company deals in App Manufacturing
Agency job
via Qrata by Blessy Fernandes
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 8 yrs
₹8L - ₹15L / yr
Tech Recruiter
Technical Recruitment
IT Recruiter
IT Recruitment
Recruitment
+1 more
Technical Recruiter:
Responsibilities :
• Full cycle tech-recruitment - Source and hire the Technical Team through sourcing,
databases, networking sites, Social media, direct approach, referrals, etc.
• Manage the hiring process and provide a high-touch experience for the candidate
from the application to offer.
• Should be able to hire SDE1, SDE2, SDE3, Tech Leads, PM’s etc
• Provide analytical and well documented recruiting MIS reports to the rest of the
team,
• Act as a point of contact and build influential candidate relationships during the
selection process
Must have Skills:
• Minimum of 3-years & up to 8 years of Talent Acquisition experience
• Prior experience of min 3 years in tech-hiring for start-ups/product based companies
• Must have worked in a fast paced Startup
• Prior experience in technical Hiring -either as in-house recruiter or from a
Recruitment Consulting company
• Ability to conduct different types of interviews- structured, competency-based,
Psychometric, stress etc.
• Possess good negotiation skills
• Hands on experience with various selection processes -Video & Telephonic
interviewing, background reference check, etc.
• Prior knowledge of various recruitment management systems
• Good understanding of technology and technical systems
• Possess excellent communication and interpersonal skills and ability to communicate
to all levels and functions both internally and externally.
• Attitude to work hard & smart
Read more
Samsung ElectroMechanics
Bengaluru (Bangalore)
3 - 8 yrs
₹10L - ₹22L / yr
MySQL


 

Designation Offered:

 

·         Software Engineer / Leading Engineer

 

Job Responsibilities:

 

·         Responsible for designing, coding, and implementing software solutions using modern techniques and programming language

·         Provides high-level database development assistance in creating specific applications for businesses

·         Provides general support on information technology to design, develop, execute, and maintain the database application systems, applying several RDBMS

·         Ensures research and innovation at all levels of the software development process

·         May participate in multiple projects simultaneously as a senior development team member

·         Functions as technical architect and Subject Matter Expert (SME) on enterprise related software systems

·         Performs the role of the principal designer responsible for complex systems and their subsystems employing deep knowledge of current technology and tools, as well as relevant systems that are already existing

·         Provides excellent customer service by responding to and assisting with help desk calls to resolving issues, including system outages

·         Performs administrative duties as well as some project management tasks.

·         Provide guidance and support to Application Developers

·         Assist with schema design, code review, SQL query tuning

 

Experience:

 

·         A minimum of 4 years and maximum of 6 years of relevant experience in a similar role

 

Qualification:

 

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science/Electronics/Information Science from reputed institutions

 

Skills Required:


Mandatory

·         Strong skills in PSSQL, MYSQL and MSSQL programming languages

·         Strong skills in scalable & large DB application development & field support for customers

·         Good experience in MYSQL database, Linux environment development, developing large-scale, multi-tiered, scalable, reliable, and secure network applications

·         Knowledge of Optimization & faster bug fixes

·         Hands on experience on testing of database i.e., unit testing, stored procedures & trigger testing Etc.,

·         Exposure & awareness of Versioning / Configuration & Defect Tracking tools are an added advantage

·         Exposure to handling transactions, security, scalability, concurrency and management of the components

·         Good in database documentation

·         Hands on experience in different types of testing & interfacing with User interfaces (C#, JAVA, Python Etc,.)

 

Optional

·         Knowledge of Splunk database is highly desirable

·         Exposure to machine learning (ML) based projects where handled complex queries, written different types of procedures for ML data pre-processing.

·         In database machine learning SQL on GPUs


Read more
Okoders Tech
Tanya Thakur
Posted by Tanya Thakur
Gurugram
3 - 5 yrs
₹10L - ₹14L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconJavascript
skill iconHTML/CSS
skill iconjQuery

Position - RoR Developer

 

Responsibilities - 

Candidate should 

  • Write clean, maintainable and efficient code
  • Design robust, scalable and secure features
  • Contribute in all phases of the development lifecycle
  • Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
  • Drive continuous adoption and integration of relevant new technologies into design.

 

Skills -

  • Proven work experience in software development
  • Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
  • Experience developing highly interactive applications
  • A firm grasp of object oriented analysis and design
  • Passion for writing great, simple, clean, efficient code
  • Good knowledge of relational databases
  • Working knowledge of NoSQL databases

 

Experience - 3 years of experience as a Ruby on Rails developer

Read more
Atom Technologies Ltd
Hyderabad
3 - 7 yrs
₹5L - ₹9L / yr
Lead Generation
Business Development
Sales
Payment gateways
New business development

Specify the duties and responsibilities:

  • Generate new leads in innovative ways - via cold calls, field networking, online research or through leads from partners
  • Conduct product demos regularly and customize product offering in partnership with the technical teams
  • Ensure a healthy lead pipeline of prospective clients
  • On-board new clients to ensure effective and efficient use of the Atom services
  • Persuade potential leads about the benefits of Atom services
  • Foster and develop long-term partnerships and relationships
  • New merchant tie ups, Reseller DST tie ups

 

 

Required:

  • Experience selling to businesses, specifically to SMEs, corporates, governments, schools, and colleges
  • Experience across the sales cycle, from new lead generation to closing of the sale
  • Very good at hunting.

Skills required:

  • Good verbal and written communications skills
  • Experience selling product that require push-sales with quick turnaround time
  • Passionate about the latest and greatest technology
Read more
PayNearby
at PayNearby
1 video
Vivek Mishra
Posted by Vivek Mishra
Remote only
3 - 7 yrs
₹15L - ₹20L / yr
User Interface (UI) Design
Product design
User Experience (UX) Design
Web design
Responsibilities:

As a Product Designer will be part of a fast-paced design team with an entrepreneurial mindset and a bias for action.
Each day, lakhs of merchants around the country harness the power of the PayNearby mobile and web applications to
deliver banking services to millions of Indians. You will have a significant impact on our business as you take a
leadership role in setting the creative strategy for our market leading selection of products and services.
● Design and document style guides for logos, illustrations, icons and infographics
● Collaborate with peers to improve and standardise the design system including components, interaction and
data visualization models
● Work within brand guidelines to design interfaces that reinforce a brand’s style or voice through its visual
touchpoints
● Design user-centered interaction models, wireframes, screen mockups and interactive prototypes
● Create, organize and deliver production ready assets with relevant documentation
● Design assets that perform reliable and scale across devices and platforms — tablet, mobile and web


Required Skills & Experience:
You must be responsive, flexible, and able to contribute in an open and collaborative environment. You should be
comfortable with visualizing abstract concepts and then delivering that vision as implementable design deliverables.
● 3+ years of experience in Product Design.
● Team lead experience - optional
● Demonstrated visual design expertise; capacity for creating engaging, highly usable designs, layouts,
mockups, style guides and pattern libraries and a demonstrable talent for simplification
● Ability to deliver wireframes and mockups in an iterative, agile environment
● A portfolio or work samples demonstrating experience creating great user-centered design solutions
● Excellent communication, presentation, interpersonal and analytical skills including the ability to
communicate complex, interactive design concepts clearly and persuasively across different audiences and
varying levels of the organization
● Basic knowledge of UX and front-end web design processes and best practices
● Self-managed, goal driven with the ability to collaborate across teams to execute and deliver projects on
time
Read more
Our client company is into IT & Services. (EO1)
Our client company is into IT & Services. (EO1)
Agency job
via Multi Recruit by Santhosh Kumar KR
Bengaluru (Bangalore)
2 - 5 yrs
₹12L - ₹14L / yr
skill iconJava
J2EE
Supply Chain Management (SCM)
  • Develop, maintain and support company
  • Assist in technical specification and solution design documentation to address customer needs
  • Ensure customer implementations are delivered to meet/exceed customer expectations
  • Collaborate with cross-functional teams on project delivery, solution development, and deployment as needed

Requirements:

  • 2+ years experience in a software development/consulting role, preferably in comprehensive eBusiness and Supply Chain Solutions
  • 2+ years experience in Software Analysis, Design, and Development using J2EE technology stacks (Core Java, JSP, XML, Hibernate & Java scripts) and Oracle database (PL/SQL)
  • 2+ years experience with the configuration and Installation of J2EE servers like Web logic, Web Sphere, and Oracle
  • 2+ years experience with integration technology (knowledge of EAI and B2B tools)
  • 2+ years working knowledge of UNIX system (Solaris and Linux)
  • Exceptional verbal and written communications skills
  • Excellent interpersonal & planning skills and cross-group coordination at all levels
  • Bachelor Degree in Computer Science, or equivalent
  • Willing to travel when needed.

Preferred (Optional) Skills:

  • Supply-chain domain experience implementing and integrating Global Trade Management solutions
  • Experience in the integration, deployment or support of an ERP, SCM, or similar systems from SA
Read more
Pune
0 - 1 yrs
₹1L - ₹1L / yr
International Business
Sales
Marketing
We are looking for fresher candidates for the position of International business development/Inside Sales/Lead generation role. (US shift: 5pm to 2am, Sat. & Sun. off)
Role:
• Reaching out to potential clients and assessing opportunities for software development services.
• Lead generation/Cold calling; making multiple outbound calls to identify, qualify, and secure business opportunities.
• Setting up appointments with key decision-makers such as CEO, CTO, VP, etc.
• Maintaining a database of prospective client information.

Desired Skills and Qualities:
• Excellent English Communication Skills.
• Energetic and passionate about excellence.
• Good presentation and documentation skills.

Education:
Any Graduate/MBA- Marketing or International Business
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos