Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.

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Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts
About UpSolve
We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.
What you will do
- Capture and edit photographs for social media platforms.
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Working Mode: Remote (India)
What are we looking for
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic team environment.
- Creative mind
- Experience in API development using Java will be a plus.
- Excellent knowledge and experience in writing testable, scalable, flexible, robust and efficient web applications using JavaEE 6/7 technologies, specifically, Spring core, Spring Boot Spring Data, spring batch and JPA
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Experience in Analytics frameworks and visualization products.
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Java 8, J2EE , Spring Boot, Microservices, Apache Spark, DevOps, Advanced SQL, preferably with
expertise in Data engineering/Data analytics,
ELK(Elastic Search, Logstash , Kibana) stack, Teradata, any No SQL database, Hands on experience in
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The role of a senior java developer is to ensure high quality software development and delivery to the end client.
As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.
On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students
Key Skills:
Very good knowledge in Java (at least from Java 8).
Good knowledge of Spring boot
Experience with JPA/Hibernate
Experience in middleware such as MessageQueues
Experience with REST interfaces and GRPC
Experience with modern agile software development (Continuous Integration)
Experience in securing APIs
Knowledge in design patterns
1. Software Development
Act autonomously in the delivery of tasks of simple to high complexities on projects.
Participate actively with team members to reduce risks related to tasks and activities.
Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.
Understand and apply standard methods, tools and processes in daily tasks.
Participate in sprint backlog estimation.
2. Team coaching & technical reference on project.
Work with the team architect to help coach team members and ensure they
abide by the technical standards set on the project.
Coach new joiners and accompany them technically & functionally on the
project.
Be the technical reference on the project, besides the architect.
Communicate technical KPI to your project manager.
Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.
Act as a coach or trainer and contribute actively to the Java Expertise Center.
A commitment to continuous learning and staying updated with industry trends and best practices
Participate in budget auditing activities as required by direct report in the capacity of a Developer
Key Dimensions:
Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage
of 60% on new and overall codes)
Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team
Ensuring highest quality delivered to client.
About the company:
We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.
We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades.
Profile Summary
We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.
Key Responsibility
Create a systematic, process-driven approach to partner outreach and relationship management.
Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.
Can-do attitude individual who enjoys networking and establishing relationships.
Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.
Analyse and identify opportunities to secure new business by partnering with Anaplan.
Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
Identify new markets to widen the market base for enhanced revenue and profit generation.
Administer the entire sales process as per plan.
Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
Manage pricing and other sales proposal activities and provide support to the marketing department.
Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
Collaborate with Anaplan for conducting events for enhancing business growth.
Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.
Takes overall accountability for business planning and implementation.
Personal Attributes
You have the resilience to bounce back after minor setbacks.
You have the achievement orientation to achieve the target and do what it takes.
You have the interpersonal skills to develop & sustain meaningful relationshipsResponsibilities :
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Work with development teams and product managers to ideate software solutions
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Maintenance of Node.js Backend
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Working with MongoDB to create various features
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Troubleshoot, debug and upgrade software
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Create security and data protection settings
Requirements :
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Proven experience as a backend developer in Node.js or similar role
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Experience developing desktop and mobile applications
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Familiarity with common stacks
Requirements :
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Hands on experience building end to end systems
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Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
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Good architectural & design skills
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Strong coding, data structures and algorithms
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The ability to own end to end responsibility - right from requirement to release
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The ability to produce bug-free and production grade code
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Experience and fine understanding of cross browser front end development issues
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Exhibit a deep understanding of server virtualization, networking and storage ensuring that
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The solution scales and performs with high availability and uptime
Work Experience:
- 2-7 years of total experience in Product Development.
Qualifications:
- BE/BTech or any relevant degree with a background in consumer internet products
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Key Responsibilities:
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Soft Skills:
- Strong written and verbal communication skills.
- Ability to work independently and meet tight deadlines.
- Team player who can adapt to new and evolving processes.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
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- Maintaining a TNA
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What you need to have:
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