Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.

About Cognicept
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We are seeking a dynamic and ambitious Management Trainee to join our team as a Business Development professional specializing in marketing automation products and software services. This role will provide you with a unique opportunity to gain hands-on experience and develop a deep understanding of marketing automation solutions, while contributing to the growth and success of our organization. As a Management Trainee, you will receive comprehensive training and mentorship to develop your skills and knowledge in the field of business development.
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2. Collaborate with the Business Development team to identify and qualify potential leads, converting them into potential opportunities.
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Note: This job description is a general outline of responsibilities and qualifications. It may be subject to revisions or additions based on the evolving needs of the company.
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KRA
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Pls note Agencies are NOT eligible to apply.
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Job Type: Full-time
We strongly believe kids learn best through guided exploration and apt story narration. Working on hands-on activities or games, solving simple case studies in small groups of like-minded peers will help them connect the dots. Our live lessons are designed keeping in my mind, kids are the prime focus and the teacher is just the facilitator.
Our lessons guide the kids in solving real-world problems through learning and exploring new
concepts through inter-activities and games. Both are the key components of the lesson experience.
The games we design are not generic, but they fit into the lesson design. And, we also create
activities/games to simulate group learning where kids can form groups or compete against each other in the live class experience. For us, fun in game design means learners engagement, doing hands-on activities to help kids learn a concept, compete among their peer group and apply them to solve real-world problems.
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● Closely working with curriculum design team to create fun and effective learning games
● Create the necessary design assets that would be part of game design
● Understanding the pulse of the kids to define what is the best game experience as per their
age group
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● Design the game mechanics and user interface of each game
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● Converting rough storyboards into functional simulations using Construct or build something
from scratch on any game engines (Phaser, Cocos, or any Html game engines - 2 D)
● Should know how to communicate requirements to tech, if need be
● Should have a demonstrable game-design portfolio
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change and motivate kids to have fun while learning
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● Experience in designing games for kids / Ed-tech platforms
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where
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KINDNESS IS OUR SUPERPOWER - and our goal is to build and bring all kind of brands onto a single platform. kindlife is built to bridge the gap between customers’ values & brands’
values.
kindlife is the world’s first well-being ecosystem that enables conscientious consumers with the largest community of well-being experts, brands, and content creators. kindlife platform
houses more than 150+ kinder brands in beauty, nutrition, and home care and has a thriving community of well-being experts and enthusiasts. We believe it is essential to be kind and in that pursuit, we bring together all products that are kind to you, kind to those around you, and kind to the environment. For us, any move; big or small; on the well-being spectrum is a kindmove and must be celebrated.
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We are a purpose driven company and work towards empowering the crew to reach their full potential. We live up to our purpose employing the following behaviors
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Visit us at: https://kindlife.in/ or Join the conversation here :
● Instagram: https://www.instagram.com/kindlife.in/
● YouTube: https://www.youtube.com/channel/UCB2jIIGdFEhHKeoddqfP-Gg
Do a reference check with a crew member. We’ll keep it anonymous, we promise!
Apply now!


upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
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A highly motivated individual who has expe rience in architecting end to end web based ecommerce/online/SaaS products and systems; bringing them to production quickly and with high quality. Able to understand expected business results and map architecture to drive business forward. Passionate about building world class solutions.
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- Work with Product Managers and Business to understand business/product requirements and vision.
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- Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
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- 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
- Extensive experience in developing extensible and scalable web applications with
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- Web Services - REST, OAuth, OData
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- Microservices architecture via Docker on AWS or Azure.
- Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.
- Extensive experience with cloud based architectures and how to optimize design for cost.
- Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
- Experience with CI/CD processes and design for testability.
- Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
- Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
- Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
- Excellent verbal and written communication with stakeholders in a matrixed environment.
- Long term experience with at least one product from inception to completion and evolution of the product over multiple years.
B.Tech/MCA (IT/Computer Science) from a premier institution (IIT/NIT/BITS) and/or a US Master's degree in Computer Science.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
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