Technical Support Operator - Robot

Job Description:

Oracle EBS Technical

Senior Program Analysts having 3+ years of experience working on Oracle EBS (release 12+) Financial modules (Projects, Purchasing optional)

Expertise in D2K forms, Reports, XML reports, PLSQL, API/Interface development, OAF knowledge is optional

Should have knowledge of Financial modules (GL, AP, AR)

Worked on interfaces and API

Can work independently once requirements are shared. Able to navigate and test functionality in Oracle EBS without support

Additional information

Good communication skills and accounting knowledge is must

About Root Node

We’re an early-stage startup building intelligent tools for planning, scheduling, and optimization—starting with timetabling and warehouse logistics. Backed by deep domain expertise and a growing customer pipeline, we’re now building our core tech team. This is not just a coding job — it's a chance to build something meaningful from the ground up.

About the job

• Design and implement robust backend systems and APIs using Java or similar backend language and Spring Boot or equivalent frameworks
• Integrate backend services with existing custom ERP systems 
• Work closely with the founder on product architecture, feature prioritization, and go-to-market feedback
• Take full ownership of features — from system design and development to deployment and iterative improvements
• Help shape our engineering culture and technical foundations

You're a Great Fit If You:

• Have 3+ years of experience in backend development
• Are strong in Java or similar languages (e.g., Kotlin, Go, Node.js)
• Have solid experience with Spring Boot or equivalent backend frameworks
• Have integrated with ERP or enterprise systems in production environments
• Are comfortable with both SQL (PostgreSQL) and NoSQL (MongoDB)
• Understand REST API development, authentication, Docker
• Have an entrepreneurial mindset — you're excited about ownership, ambiguity, and making decisions that shape the product and company
• Want more than just a job — you want to build, solve, and learn rapidly

What We Offer

• Competitive salary
• High degree of ownership and autonomy
• Ability to shape the tech and product direction from Day 1
• Transparent and fast decision-making culture
• A builder’s environment — solve real-world problems with real impact

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Responsible for handling Healthcare Recruiter from US based clients.

Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

Sourcing from Job Portal (Indeed), Making job postings on the Job Portal.

Must be having capability to work with a team or individually.

Maintain close contact with candidates/Vendors/ recruiters/offshore team.

Publish progress report to management every week.

Candidate should have worked on Healthcare requirements – Medical Assistant, CNA, RN, Nurse Practitioner, Physician.

Detailed Job Description :

Exp – 4- 8 Years

Primary Skill - (3 yrs min in React is required), Typescript/Javascript, HTML/CSS, should be ok

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   Note: High configuration system is a must for working remotely.