upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech.
- upGrad is the official education partner for Government of India - Startup India program.
- Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.
About the Role
A highly motivated individual who has expe rience in architecting end to end web based ecommerce/online/SaaS products and systems; bringing them to production quickly and with high quality. Able to understand expected business results and map architecture to drive business forward. Passionate about building world class solutions.
Role and Responsibilities
- Work with Product Managers and Business to understand business/product requirements and vision.
- Provide a clear architectural vision in line with business and product vision.
- Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
- Provide architectural oversight to engineering teams across the organization.
- Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
- Define guidelines for best practices covering design, unit testing, secure coding etc.
- Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
- Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
- Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
- Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
- Support other engineers in resolving complex technical issues as a go-to person.
Skills/Experience
- 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
- Extensive experience in developing extensible and scalable web applications with
- Java, Spring Boot, Go
- Web Services - REST, OAuth, OData
- Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
- Queue/Broker services - RabbitMQ/Kafka
- Microservices architecture via Docker on AWS or Azure.
- Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.
- Extensive experience with cloud based architectures and how to optimize design for cost.
- Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
- Experience with CI/CD processes and design for testability.
- Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
- Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
- Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
- Excellent verbal and written communication with stakeholders in a matrixed environment.
- Long term experience with at least one product from inception to completion and evolution of the product over multiple years.
B.Tech/MCA (IT/Computer Science) from a premier institution (IIT/NIT/BITS) and/or a US Master's degree in Computer Science.

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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· Oversee the workflow and the workforce involved in the entire software development process · Responsibilities include creating strategies for optimal performance, coordinating with different teams and departments to identify strengths and weaknesses, implementing training and workshop programs, and liaising with external agencies, including key clients |
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Application Development · Pioneer and drive Agile development practices, leading sprint teams and backlogs · Provide guidance to the team and ensure they adhere to development standards · Ensure team structure is optimized, and resources managed, to facilitate efficient project delivery - seamlessly integrate, mentor, and manage internal (remote) and external teams (contractors), continually monitoring quality and effectiveness · Innovation and product development – generate and facilitate ideas development, requirement gathering and user evaluation to continually develop new and exciting features and value add services · Balance competing priorities – have a good understanding of software technical debt and ensure we've got the right balance between paying it down, delivering new projects and offering outstanding customer support · Create and/or refine lean processes to ensure effective, scalable, and profitable workflows – identify and analyze problems and implement solutions. Ensure consistent and iterative delivery of high-impact, high-quality work · Ensure that the business objectives and customer requirements are at the heart of all processes and projects · Take part in deep-dive troubleshooting exercises - drive technical post-mortem discussions to identify the root cause of complex issues and implement appropriate solutions Designers & Developers · Manage a team that designs, develops, troubleshoots, and debugs software and is the go-to team for all aspects of maintenance starting with resolving software bugs, managing delivery of software and working on customer escalations · Work with product managers, designers & developers to translate internal and external customer and market requirements into a system, product, and technology roadmaps Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new application upgrades or transformation are compliant with current applications, commercials involved in their upkeep and overlook the future need of applications and their upgrades from software development perspective · Ensure availability of in-house applications to business/ functional users as per requirement · Ensure that in-house application related incidents, events, problems, and service requests get closed in an efficient, consistent manner per the committed SLAs
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Strong leadership capabilities |
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Excellent written, interpersonal, and verbal communication skills |
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IT Product development knowledge |
Analytical and inquisitive, with excellent attention to detail
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Strong stakeholders’ management skills |
Ability to multi-task and stay organized in a dynamic work environment
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- Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
- Interface with client business/technical teams to understand complex requirements.
- Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
- Resolve technical issues.
- Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
- Ensure quality of project implementation deployed.
- Provide technical guidance to projects/programs for complex components of a multiple technology suites.
- Ensuring documentation of the complete project architecture.
- Lead actions to determine root cause of problems and drive resolution.
- Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
- Leads work groups that are responsible for software development.
- Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
- Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
- Provide technical support and technical quality control throughout all stages of the project.
- Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
- Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis
- Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
- Identify high-potential team members for next level positions and creating learning and development plans for them.
- Enable strong process in place and reducing dependencies on individual.
Technical Skills and Qualification
- Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
- Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
- Adaptability and willingness to learn new tools and applications.
- Should be comfortable for 40%-60% coding.
- Able to convert requirements into executable code
- 9 to 12 yrs experience
- Qualification: BE/B-Tech /MCA or any equivalent degree
Desirables
- Excellent written and verbal communication skill
- Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
- Demonstrated ability to work collaboratively across project teams.
- Having Analytical and problem-solving
- Ability to translate complex requirements into functional and Technical architecture
- Experience managing the technology aspect of multiple complex projects
- Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
- Willing to take ownership and being accountable.
- Openness, communicates honestly, openly, and consistently.
- Positive Attitude encourages a positive rather than negative viewpoint.
- Integrity maintains the highest standard of personal conduct in performing all duties.
- Should be a good listener.
- Dependable, can be relied upon to get the job done.
- Able to avoid mistakes that could/should be anticipated.
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- Very high competence in presentation skills.
- Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
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