Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)
Key Responsibilities:
Financial Counselling:
Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.
Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.
Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.
Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.
Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.
Key Qualifications:
Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.
Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.
Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.
Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.
Keywords:
Financial Counsellor
IVF Financial Advisor
Patient Relationship Manager
Healthcare Sales
IVF Counsellor
Patient Grievance Handling
Healthcare Financial Consultant
IVF Package Sales
Patient Satisfaction
Fertility Treatment Advisor
Why Join Us?
Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.
Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.
Career Growth: Opportunities for professional growth and development within the organization.
Shubham Vishwakarma
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