
Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)
Key Responsibilities:
Financial Counselling:
Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.
Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.
Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.
Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.
Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.
Key Qualifications:
Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.
Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.
Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.
Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.
Keywords:
Financial Counsellor
IVF Financial Advisor
Patient Relationship Manager
Healthcare Sales
IVF Counsellor
Patient Grievance Handling
Healthcare Financial Consultant
IVF Package Sales
Patient Satisfaction
Fertility Treatment Advisor
Why Join Us?
Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.
Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.
Career Growth: Opportunities for professional growth and development within the organization.

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CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)
Job Title: Customer Service Representative (Work From Home)
Location: Remote (Work From Home)
Employment Type: Contractual (as per client requirement)
Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)
Shift: Rotational shift (6 days a week job)
About the Role
We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client.
Key Responsibilities
Handle customer queries efficiently and professionally via chats or emails.
- Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
- Experience: 1 year exp is mandatory in chat or mail.
- Languages: Good communication skills in English and Hindi.
- Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.
Work From Home Requirements
Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:
- Core i5 7th Gen or above processor
- Minimum 8 GB RAM
- Functional camera (mandatory during working hours)
- Stable internet connection: minimum 20 Mbps
- USB headset with noise cancellation
- UPS backup for power stability
- EDR (Endpoint Detection and Response) software installed
If you do not have any of the above specifications, you are not eligible for this role.
The tech stack looks like the below (expect this to change as we scale):
- Typescript for APIs (REST and GraphQL)
- Kafka, Spark, and data warehouses for ML pipelines (spark on python/scala)
- Solidity + hardhat for smart contracts (in the future, rust, go and move)
- AWS & Terraform
- Full nodes
You can expect to do some or all of the following:
- Read through protocols’ whitepapers and smart contracts to derive metrics and analyze risks
- Architect the backend for APIs, async jobs, and blockchain integration
- Build clean, concise APIs for customer integration, along with the documentation
- Setup, run and maintain full and archive nodes across different chains
- Integrate with multiple partners like exchanges and custody providers
- Fool-proof security across the stack - encryption, hashing, privacy, VPC, etc.
- Infrastructure as code - build terraform scripts and ensure easy replication of the infra across different regions
- Research the top DeFi protocols to uncover better insights for our customers and evaluate their risk profiles, security, and historical returns
- Manage production deployments, logging, and monitoring
We expect you to be fairly comfortable with working with both web3 and web2 stacks. We do not expect that you have web3 experience on day 1, but you should be willing to wear multiple hats, learn things quickly and move fast.
About you
- Generalist, a solid engineer who can learn things on your own and have an eye for clean, tested, and well-documented code
- We don’t look at the number of years of work experience as a criterion, but rather see what you have done in your life so far (side projects, open-source contributions, blogs, etc.). We don’t care about degrees, the institutions you went to, or the companies you worked for before. We are open to talking as long as you have good judgment, great clarity, align with our values and have a strong track record of thoughtful work
- Understand the fundamentals of building and integrating APIs and secure systems. Bonus if you know a bit about blockchains and protocols
- You can be strong on the backend, front-end, or can dabble everywhere. We want you to play to your strengths and will provide enough opportunities to learn and do things outside of your comfort zone
Pay and benefits We offer a solid, competitive package (including early-stage equity) that is location agnostic. We give you the flexibility to choose the split between cash and equity.
- To drive and execute performance marketing for the DTC & E-Commerce brands. To track and analyze various digital marketing initiatives.
Key Deliverables of the Role:
- Manage all paid search campaigns on Google, Facebook, and LinkedIn, as well as other search and display marketing engines.
- Execute on monthly and quarterly plans to grow user base and manage marketing budgets on Search engines, social media, and other digital channels.
- Optimizing channels and campaigns for cost and performance managing both the cost of traffic and cost of acquisition- including responsibility for landing page, funnel optimization (working with revenue and product teams) to improve relevance and improve conversion rates.
- Responsible for the creation, set-up, and execution and optimization of various ads and campaigns.
- Implementing campaigns using a structure and strategy that best suits business and goal.
- Performing keyword research and writing ad copy
- Analyzing performance data and optimizing campaigns to ensure they are continuously bringing quality traffic to our websites while maintaining a strong ROI for every stakeholder's marketing budget.
- Communicate with the stakeholders on a regular basis to report on campaigns and overall health and provide recommendations to enhance performance
- Implementing Paid Search industry best practices, new trends and technologies, and platform updates (e.g. AdWords, FB, Linked IN etc.)
- Traffic ad campaigns and builds on ad serving platforms.
- Conduct A/B tests in ads to understand contributing factors that drive the business forward.
- Monitor and analyze advertising trends, make optimizations recommendations.
Knowledge, Skills & Competencies :
- Ability to handle large media spends while catering to different internal business customers.
- Minimum 5 years of experience working directly for an advertiser, agency, ad tech or social media platform.
- Minimum 5 years of experience managing digital media including Facebook, Google, LinkedIn etc.
- Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors, and team members.
Dear Candidates
About eMudhra
eMudhra is a technology and digital identity and transaction management company providing solutions which ease financial and statutory needs of consumers. eMudhra was established in 2008 and is also Certifying Authority in India and Mauritius to issue Digital Signature Certificates.
eMudhra’s solutions include a range of proprietary products that span across Digital Security and Big Data Analytics. eMudhra is a market leader in India and has worked with over 26 Banks, Financial Services companies and several Government agencies in India to implement Digital Signature based solutions and Big Data Analytics platforms.
eMudhra’s R&D efforts are in cutting edge technologies such as Blockchain, Internet of Things, Artificial Intelligence. eMudhra won the e-Asia award, an award given by AFACT (A United Nations body) for implementing Digital Signatures based on India’s National ID – AADHAR to bridge Digital Divide
Work Location: eMudhra Digital Campus,Hi-Tech Defence and Aerospace Park (IT sector),Jala Hobli, B.K. Palya, Bengaluru - 562149
Note: Training completion certification provided
6 days a week Training
Free transportation is provided.
Role: Trainee
Stipend will be Rs.25000 per month.
Based on your performance – this job can be converted to permanent position after completion of your 3months Training !
JOB DESCRIPTION:
- Minimum Educational Qualification – Any Graduates.
- Excellent Communication Skills in English and Hindi
- Good Written communication skills in English.
- Flexibility with Rotational and Day Shifts (No Night shifts)
- A Good Team Player with desire to learn, perform and grow.
- Basic Knowledge of Computer and Microsoft office applications.
- Experience – freshers

The STPM manages all phases of service delivery including: analysis and design, configuration and build, testing and training, and deployment of solutions and will be accountable for all aspects of project management including all project resources (including partners/subcontractors), project planning, scheduling, risk management, scope management, internal and external communications, status reporting, and resource management (internal and partners).
Responsibilities:
1. Evaluates complex situations using multiple sources of information filters, validates and interpret dynamic material.
2. Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated to the product development initiatives.
3. Ability to lead and motivate cross-functional teams and interact with all levels.
4. Analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
5. Assigns and monitor work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget.
6. Creates a method of change management including ownership of a documentation, communication plans, process training, etc.
7. Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners.
8. Defines, acquires and allocates budget, staff, and other resources necessary to accomplish the goals and/or objectives of the program group/function and monitors performance across resource channels.
9. Designs and implements processes to monitor and control resources, budget, risks and value to Business Objectives.
10. Establishes, plans, and executes major milestone reviews and decision gates to complete the program and project life cycle. Ensures all the required products are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution.
11. Evaluates technological choices (network/hardware related and technology/code related) by querying providers and understanding enough about implications to make choices for the organization that have an appropriate balance between cost /benefit today and future implications and limitations.
12. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts.
13. Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects/programs.
14. Identifies, clarifies and communicates project vision, goals and objectives and how these tie into, support or impedes organizational strategic objectives.
15. Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, status reports.
16. Manages and tracks team velocity, financials, and other KPIs in relation to the plan and published progress reports.
17. Possesses high-level understanding in the areas of web application programming, content management systems, API, database and system design.
18. Provide process improvement recommendations based on best practices and industry standards.
19. Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.
20. Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting.
21. Understands, tracks and articulates issues / risks / action items; work with responsible owners to address the items on a timely basis; update the appropriate stakeholders as needed.
Qualifications:
1. 5-7+ years of Technical Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artifacts and tools.
2. A track record as a coach, mentor, and developer of talent.
3. Ability to independently manage the operational aspects of ongoing projects and serves as liaison between project management and project team.
4. An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail.
5. An ability to quickly identify and drive to the optimal solution when presented with a series of constraints.
6. Demonstrated ability in people management, strategic planning, risk management, change management, project management.
7. Excellent judgment, analytical thinking, and problem-solving skills 8. Experience in business process mapping or operational redesign/improvement.
9. Experience working with quality management approaches, techniques, and principles to ensure quality.
10. Full understanding of software development lifecycle best practices 11. Knowledge of both theoretical and practical aspects of project management.
12. Self-motivated individual that possesses excellent time management and organizational skills.
13. Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships.
14. Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders.
15. Strong sense of personal responsibility and accountability for delivering high quality work.
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Proven inside sales experience
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
What the role is:
We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of Socure’s existing code and developing thorough test approaches for new features and products.
This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies, apply now!
What you’ll do:
- Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment
- Participate in product design discussions and sprint planning meetings
- Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release
- Design and write comprehensive test plans and test cases for releases
- Perform manual and automated testing for REST web service APIs / web applications
- Build and enhance automated test suites and test harnesses
- Improve and maintain high coverage of regression automated tests
- Improve and innovate the tooling to run tests reliably and efficiently
- Test and verify requirements of newly implemented code by Engineering for Data Scientists
- Perform statistical analysis on project data for Data Science
What you’ll bring:
- 5+ years of experience with testing, test automation and development
- Strong experience in designing and reviewing test plans and test cases
- Solid experience in both manual and automated testing for REST web service APIs and/or web applications
- Experience in automation frameworks, like testNG, Selenium or Cypress
- Strong coding skills in programming languages like Java, Scala or Javascript
- Experience working in an agile development environment
- Capable of comprehending and contributing to high level requirements and designs
- Good understanding of Linux / Unix platform
Nice to have:
- Prior experience with Amazon Web Service (AWS)

