Financial counsellor : Healthcare at Healthcare · Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 3 - 8 years · ₹4L - ₹7L / yr · Posted 10 Jan 2025

Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)
Key Responsibilities:
Financial Counselling:
Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.
Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.
Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.
Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.
Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.
Key Qualifications:
Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.
Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.
Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.
Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.
Keywords:
Financial Counsellor
IVF Financial Advisor
Patient Relationship Manager
Healthcare Sales
IVF Counsellor
Patient Grievance Handling
Healthcare Financial Consultant
IVF Package Sales
Patient Satisfaction
Fertility Treatment Advisor
Why Join Us?
Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.
Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.
Career Growth: Opportunities for professional growth and development within the organization.

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Job description
Job Title: Academic Counsellor Inside SalesCompany: Infinity Learn by Sri Chaitanya Job Description
As an Academic Counsellor Inside Sales, you will be responsible for interacting with prospective students and parents, understanding their academic requirements, and guiding them toward the right educational programs offered by Infinity Learn.The role requires excellent communication skills, a target-oriented mindset, and the ability to build strong customer relationships through outbound calling, counselling, demo booking, and sales conversion.
Key Roles & Responsibilities
- Make outbound calls to approximately 150200 prospective leads on a regular basis.
- Connect with prospective students and parents through calls and virtual interactions.
- Understand the academic requirements and needs of students and parents.
- Counsel parents and students regarding available courses, program benefits, and learning opportunities.
- Book online live demo sessions with interested parents and students.
- Coordinate with parents to confirm their availability for the scheduled demo session.
- Conduct online live demo sessions with the parent along with their child, explaining the program, features, benefits, and learning approach.
- Follow up regularly with interested leads after demo sessions.
- Handle customer queries and objections professionally.
- Convert qualified leads into enrollments/admissions and achieve assigned sales targets.
- Maintain customer data and update sales records/CRM regularly.
- Coordinate with internal teams to ensure smooth onboarding and post-sales support.
- Contribute to overall revenue growth by achieving individual and team targets.
Eligibility Criteria
- Graduation is Mandatory.
- Freshers with strong communication skills and an interest in sales can also apply.
- Prior experience in Inside Sales / Telesales / EdTech Sales will be an added advantage.
- Strong communication, convincing, counselling, and negotiation skills required.
- Candidate should possess a personal laptop and stable internet connection.
- Self-motivated, target-driven, and comfortable with outbound calling and sales targets.
Salary & Benefits
- Attractive Fixed Salary
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Sales Training & Development
- Dynamic and Growth-Oriented Work Environment
Working Details
- Working Days: Tuesday to Sunday
- Fixed Week Off: Monday
- Work Timings: 11:00 AM to 9:00/9:30 PM
- Work Mode: Work From Office
About Infinity Learn
Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.
Role Overview
We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.
Key Responsibilities
- Connect with prospective customers via calls, emails, and virtual meetings.
- Understand students’ academic needs and recommend suitable Infinity Learn programs.
- Achieve and exceed monthly sales targets.
- Build and maintain strong relationships with students and parents.
- Handle objections confidently and close sales effectively.
Requirements
- Minimum 1 year of sales experience (EdTech or education background preferred).
- Strong communication and persuasive skills.
- Goal-oriented and self-driven attitude.
- Comfortable working in a fast-paced environment.
- Proficiency in CRM tools will be an added advantage.
Work Schedule
- Days: Tuesday to Sunday (Monday fixed off)
- Timings: 11:00 AM – 9:00 PM
Why Join Us?
- Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
- Work with an energetic and motivated sales team.
- Opportunity to make a real impact in transforming education across India.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Counsellor:
· Individuals with Strong Convincing, Analytical ability and excellent Communication Skills
· Talking on assigned Raw data and converting them into Prospects.
· Talking to prospective clients and converting them into potential clients.
· Generating References from the existing clients.
· Ability of Handling Sales and Providing Counselling to the students Regarding study Abroad Options, Admission Requirements, in terms of Country, Programs and Universities on the basis of their Qualifications
· Giving Comprehensive support by offering end to end process assistance.
· Owning and hitting/exceeding weekly and monthly targets within assigned leads.
· Maintaining relations with Clients, Universities and Educational Institutes of different Countries
· Co-Ordinating with other departments to Streamline the process in regards with Coaching, applications and Visa Process of Applicants
· Maintaining accurate data of prospect and existing students.
· Conducting orientations and Informative sessions to educate student about the Study abroad opportunities if required
· Retaining the clients as and when required
🚨 WE’RE HIRING | ACADEMIC COUNSELLOR – INSIDE SALES 🚨
Infinity Learn by Sri Chaitanya is hiring passionate and target-driven professionals for our Bangalore & Hyderabad locations!
📍 Locations: Bangalore | Hyderabad
🏢 Work Mode: Work From Office
📅 Working Days: Tuesday to Sunday
🗓️ Week Off: Monday
⏰ Timings: 11:00 AM – 9:00 / 9:30 PM
🎯 What You’ll Do
• Connect with prospective students and parents through outbound calls
• Understand their academic requirements and counsel them on suitable programs
• Book and coordinate online demo sessions
• Conduct live demo sessions with parents and students
• Handle queries and objections effectively
• Follow up with interested leads and drive enrolments
• Achieve individual and team sales targets
• Maintain CRM/sales records and contribute towards revenue growth
The role involves regular outbound calling, counselling, demo booking, follow-ups and sales conversions.
👤 Who Can Apply?
• Graduation is mandatory
• Freshers with strong communication skills and a genuine interest in sales can apply
• Experience in Inside Sales / Telesales / EdTech Sales is an added advantage
• Strong communication, convincing, counselling and negotiation skills
• Target-driven and comfortable with outbound calling
• Personal functional laptop is mandatory
🚀 Training & Growth
1 Month Training Program:
➡️ 1 Week CRT – Product knowledge, demo conduction & calling pitch
➡️ 3 Weeks OJT – Practical exposure & performance tracking
Performance will be evaluated on talk time, demo bookings and demo conductions, and at least 1 sale is mandatory to clear the training period.
✨ Performance-Based Incentives
✨ Career Growth Opportunities
✨ Professional Sales Training & Development
✨ Dynamic & Growth-Oriented Work Environment
If you are someone with the passion, hunger and zeal to build a career in sales, earn, learn and grow, we would love to hear from you!
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