QUALITY CONTROL/QUALITY ASSURANCE

Roles and Responsibilities:

• Develop and implement quality management systems.
• Conduct quality audits, analyses, and management to ensure compliance with ISO standards.
• Establish and maintain quality control standards and procedures
• Develop and implement checklists for quality documentation and inspection.
• Collaborate with cross-functional teams to identify areas for improvement in renewable energy projects.
• Evaluate the efficiency of existing quality systems and recommend improvements.
• Ensure timely completion of all quality-related tasks within budget constraints.
• Provide technical support to resolve quality-related issues during project execution.
• Oversee and manage high-capacity solar projects as the project head.
• Lead and manage teams efficiently to achieve project goals.

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

We're looking for an enthusiastic SEO Executive with 1 year of experience to join our growing team. You'll play a key role in developing and implementing strategies to improve our website's ranking in search engines, ultimately increasing organic traffic and leads.

Responsibilities:

• Conduct in-depth keyword research to identify high-performing keywords for content optimization.
• Optimize website content (landing pages, blog posts, product descriptions) for search engines and user engagement.
• Perform on-page and off-page SEO, including link building, to improve website authority and visibility.
• Monitor website performance using SEO tools and analytics platforms (e.g., Google Search Console, Google Analytics) to track key metrics and identify areas for improvement.
• Conduct regular website audits to identify technical SEO issues, improve site speed, and ensure proper indexing by search engines.
• Stay up-to-date with the latest SEO trends and algorithm updates to adapt strategies accordingly.
• Collaborate with content creators, web developers, and designers to ensure SEO best practices are implemented throughout the website.
• Generate reports to communicate SEO performance and progress to stakeholders.

Qualifications:

• 1 year of experience in SEO execution.
• Strong understanding of SEO principles and best practices (on-page, off-page SEO, technical SEO).
• Experience with keyword research tools (e.g., SEMrush, Ahrefs).
• Proficiency in SEO analytics platforms (e.g., Google Search Console, Google Analytics).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• A passion for learning and staying up-to-date with the ever-evolving SEO landscape.

Bonus points:

• Experience with content creation or content marketing.
• Experience with technical SEO audits.
• Experience with link building strategies.
• Experience with A/B testing and website optimization tools.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on a variety of SEO projects.
• Work in a fast-paced and dynamic environment.
• Be part of a growing and innovative team.

Ready to join our team?

We offer a fun and collaborative work environment with opportunities for professional growth. If you're a highly motivated and results-oriented SEO professional, we encourage you to apply!

.Net Core Developer

Experience 2+ Yrs in .Net Core/C# Responsibilities Responsible for designing and developing REST APIs using .Net Core Framework and C#. Create high-performance REST APIs for financial applications. Qualifications B.Tech/BE or MCA – May be relaxed in the case of experienced candidates.

Experience At least 2+ Years of experience as .Net Core Developer Proficient in .Net Core and C# Excellent knowledge in developing REST APIs and Entity Framework Knowledge and experience in writing SQL, SPs, and Triggers Sound knowledge in MVC frameworks and databases. Good project management skills. Good communications skills A good team player

Salary 2 -8 LPA

• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

• Bachelor’s degree in computer science or software engineering.
• Previous work experience with application and software development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
• Working knowledge of mavensMate or eclipse.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

We work in a project based environment, so each project (research assignment) would not last for more than 3-4 weeks. Research assignments would primarily focus on B2B respondents/ prospects and the candidate will be required to call-up these respondents/prospects and convince them to participate in our research surveys further take them through the questionnaire and capture responses over the phone.

- Primarily will be involved in generating Leads over the phone with national and international respondents.

- Perform secondary research, and generate leads using various tools, directories and websites.