Cutshort logo
B2B Cloud Telephony Co logo
Senior Manager HR Operations
B2B Cloud Telephony Co
Senior Manager HR Operations
B2B Cloud Telephony Co's logo

Senior Manager HR Operations

at B2B Cloud Telephony Co

Agency job
via Unnati
7 - 12 yrs
₹15L - ₹18L / yr
Remote only
Skills
Human Resources (HR)
HR Operations
Change Management
Labour law
Compliance
Talent management
Learning & Development
Employee Engagement
Budget administration
Operations
L&D
Employee Grievance
HR Metrics
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.

Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
 
Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement.
 
As a Senior Manager HR Operations, you would be responsible for leading the HR operations team, formulating strategies and leading the execution to deliver a growth-driven team.
 
You would be responsible for delivering a team and culture which can drive the subsequent 10X growth.
 
What you will do:
  • Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
  • Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
  • Creating a performance-driven culture by creating a robust performance awarding structure and policies.
  • Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
  • Ensuring grievance handling, company policies & compliance with labor laws and other binding provisions.
  • Working with other department leaders and CXOs to design and improvise on structures, policies, and growth plans.
  • Monitoring and presenting HR metrics and review the departmental budgets.

 

 

What you need to have:
  • Masters degree in Human resource management.
  • At least seven years of experience in human resource management.
  • Previous work experience as a senior manager or similar position.
  • Understanding of labor regulations or similar laws applicable.
  • Excellent mentoring, coaching, and people management skills.
  • Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

Similar jobs

TIFIN FINTECH
at TIFIN FINTECH
1 recruiter
Vrishali Mishra
Posted by Vrishali Mishra
Remote only
3 - 15 yrs
Best in industry
Large Language Models (LLM) tuning
Retrieval Augmented Generation (RAG)
Traditional Lp
Prompt engineering

Company background:

Myfi is a dynamic and innovative wealthtech company committed to empower people to take control of their financial outcomes by providing access to intelligent and unbiased financial advice.

MyFi is an AI powered financial assistant that serves to break down the complexities around financial planning so that users can make better decisions. Through a conversational chatbot experience, MyFi makes the start of your financial journey seamless.

We are passionate about pushing the boundaries of technology and delivering exceptional solutions to our users. Our goal is to provide better wealth outcomes for every individual through a conversational AI powered Co-pilot.

Our Culture:

· We’re a fast paced startup looking impact lives through technology and innovation

·Ownership and self-motivation is key, we don’t believe in micro managing

·We’re outcome and impact driven, something isn’t done until a user benefits from it


Our Values: Go With You GUT

· Grow At the Edge: We are driven by personal growth. We get out of our comfort zones and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

·Understanding through Listening and Speaking the Truth: We value transparency. We communicate with radical candour, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

· I Win for Team Win: We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.


Key responsibilities:

· Work closely with the design and product teams to help craft conversational experiences for our users

· Ability to work independently to deliver features that the team design

· You need to own outcomes without someone watching over you

· Understand the data we have and identify how we could leverage it to create more personalised experiences for our users

· Fine tune models with data specific to our use case

· Use different RAG approaches to augment data that the LLM already ha

Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)

· Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)


Requirements:

·      Masters/Bachelor's degree in computer science, mathematics, statistics, engineering, or relevant field

·      10+ years of overall work experience

·      1-2 Experience working with LLMs and Generative AI

·      Hands-on experience in various LLM fine-tuning techniques (e.g. LORA), LLM inference frameworks (e.g. vLLM), advanced RAG pipelines

·      5-6 years of machine learning/deep learning experience within frameworks such as TensorFlow and/or PyTorch

·      Experience using RAG base approaches

·      Understanding of financial concepts and investing would be a big plus but not required

·      Publications at reputable machine learning conference or journal

Read more
Seed Funded Product-based startup
Seed Funded Product-based startup
Agency job
via Qrata by Blessy Fernandes
Remote only
1 - 3 yrs
₹4L - ₹8L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS

We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.


We're building our founding team and are looking for a front-end developer, who can take ownership of the user-facing side of our product. Your primary roles and responsibilities will evolve as the team grows.


Responsibilities:

  • Taking full ownership of building a pixel-perfect frontend product
  • Understanding code quality, maintainability, modularity, and scalability
  • Break down large tasks into independent smaller chunks
  • Implementing good testing practices to ensure rapid iteration
  • Communicating with both technical and non-technical stakeholders to understand their points of view and to discuss your own ideas


Requirements:

  • A basic understanding of backend development is a plus
  • 1-3 years of experience
  • Capable of building the frontend part of web applications with minimal guidance
  • Proficiency in Javascript, Reactjs, HTML, and CSS
  • Knowledge of other Javascript frameworks is a plus. Tailwind CSS/Tailwind UI experience is preferred but not required.
  • Comfortable with frontend build systems
  • Good understanding of frontend optimization
  • Good at making a designer's design come to pixel-perfect reality
  • Good at making decent interfaces from basic wireframes (without a designer's help) when needed
  • Understanding of SSR is a plus, but not required
  • Familiarity with billing systems, CPQ, and accounting systems is a plus
  • Entrepreneurial mindset
  • Self-driven individual with high ownership and a strong work ethic
  • Good communication skills.


Benefits:

  • Health insurance
  • Generous vacation policy
  • Learning and development budget
  • Team events and company offsites
  • Choose your laptop
  • Maternity and Paternity benefits


Read more
wwwthehiveai
Ashish Kapoor
Posted by Ashish Kapoor
Gurugram
5 - 20 yrs
₹10L - ₹40L / yr
DevOps
skill iconKubernetes
skill iconDocker
RabbitMQ
skill iconPostgreSQL
DevOps Engineer, Gurgaon

About Hive
Hive is the leading provider of cloud-based AI solutions for content understanding,
trusted by the world’s largest, fastest growing, and most innovative organizations. The
company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

About Role
Our unique machine learning needs led us to open our own data centers, with an
emphasis on distributed high performance computing integrating GPUs. Even with these data centers, we maintain a hybrid infrastructure with public clouds when the right fit. As we continue to commercialize our machine learning models, we also need to grow our DevOps and Site Reliability team to maintain the reliability of our enterprise SaaS offering for our customers. Our ideal candidate is someone who is
able to thrive in an unstructured environment and takes automation seriously. You believe there is no task that can’t be automated and no server scale too large. You take pride in optimizing performance at scale in every part of the stack and never manually performing the same task twice.

Responsibilities
● Create tools and processes for deploying and managing hardware for Private Cloud Infrastructure.
● Improve workflows of developer, data, and machine learning teams
● Manage integration and deployment tooling
● Create and maintain monitoring and alerting tools and dashboards for various services, and audit infrastructure
● Manage a diverse array of technology platforms, following best practices and
procedures
● Participate in on-call rotation and root cause analysis
Requirements
● Minimum 5 - 10 years of previous experience working directly with Software
Engineering teams as a developer, DevOps Engineer, or Site Reliability
Engineer.
● Experience with infrastructure as a service, distributed systems, and software design at a high-level.
● Comfortable working on Linux infrastructures (Debian) via the CLIAble to learn quickly in a fast-paced environment.
● Able to debug, optimize, and automate routine tasks
● Able to multitask, prioritize, and manage time efficiently independently
● Can communicate effectively across teams and management levels
● Degree in computer science, or similar, is an added plus!
Technology Stack
● Operating Systems - Linux/Debian Family/Ubuntu
● Configuration Management - Chef
● Containerization - Docker
● Container Orchestrators - Mesosphere/Kubernetes
● Scripting Languages - Python/Ruby/Node/Bash
● CI/CD Tools - Jenkins
● Network hardware - Arista/Cisco/Fortinet
● Hardware - HP/SuperMicro
● Storage - Ceph, S3
● Database - Scylla, Postgres, Pivotal GreenPlum
● Message Brokers: RabbitMQ
● Logging/Search - ELK Stack
● AWS: VPC/EC2/IAM/S3
● Networking: TCP / IP, ICMP, SSH, DNS, HTTP, SSL / TLS, Storage systems,
RAID, distributed file systems, NFS / iSCSI / CIFS
Who we are
We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the
development of the company.
Thank you for your interest in Hive and we hope to meet you soon
Read more
Rezo.AI
HR Rezo
Posted by HR Rezo
Noida
2 - 5 yrs
₹7L - ₹12L / yr
Selenium
skill iconJava
Manual testing
skill iconPostman
MySQL

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.


How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.


Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.


Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.


Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic


Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience


Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.


Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION


Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Read more
Nsight Inc
Venkataramana Chintala
Posted by Venkataramana Chintala
Remote only
3 - 12 yrs
₹10L - ₹25L / yr
Warehouse Management System (WMS)
Infor WMS 2000
Business requirements
Documentation

Role Responsibilities

  • Support Infor WMS 2000
  • Work on enhancement/customization on Infor WMS 2000
  • Analysis of business requirements
  • Application maintenance and enhancement
  • Testing and documenting
  • Supporting current software package


Read more
Brodos India Pvt. Ltd.
at Brodos India Pvt. Ltd.
4 recruiters
soniya sharma
Posted by soniya sharma
Ahmedabad
4 - 10 yrs
₹5L - ₹18L / yr
DevOps
skill iconDocker
skill iconKubernetes
CI/CD
Ansible

Task:

  • Need to run our software products in different international environments (on premise and cloud providers)
  • Support the developers while debugging issues
  • Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
  • Integrate new technologies to support our products while growing in the market
  • Develop Continuous Integration and Continuous Deployment Pipelines
  • Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
  • Automation of task to reduce amount of human errors and parallelize work

We wish:

  • Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
  • Webserver administration and optimization (Apache, Traefik)
  • Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
  • jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
  • Scripting experience (Perl, Python, PHP, Java)
  • Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
  • Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
  • Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
  • Define and optimize processes for system maintenance, continuous integration, and continuous delivery
  • Excellent communication skill & proficiency in English is necessary
  • Leadership skill with team motivational approach
  • Good Team player

We Offer:

  • Freedom to realise your own ideas & individual career & development opportunity.
  • A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
  • Professional challenges and career development opportunities.

Your Contact for this position is Janki Raval .

Would you like to become part of this highly innovative, dynamic, and exciting world?

We look forward to your expressive Resume.

Read more
Standard Rail Technologies
Pune, Bengaluru (Bangalore)
1 - 5 yrs
₹7L - ₹15L / yr
Web API
ASP.NET
skill icon.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
+6 more
Required qualification - MCA/BE/BTech

  • 1-9 years of overall working experience in the software environment.
  • Minimum 3 years of experience in Agile Software Development.
  • NET technologies - .NET 5, .NET Core, C#, Web API, Angular, Typescript, Azure and MS SQL.
  • Coding and designing skills.
  • Knowledge of database, SQL Queries, procedures & functions is must.
  • Good knowledge of cloud concepts and CI/CD.
  • Ability to assimilate technical and functional solutions.
  • Ability to do code review and deliver quality.
  • Knowledge of unit testing with mock.
  • Cloud experience.
  • Experience using TFS/GIT source control.
  • Containerization (Docker) plus orchestration (Kubernetes or OpenShift) are good to have.
  • Good written and spoken English.
  • Excellent service & industry leading solutions development.
Read more
Quantsapp
at Quantsapp
3 recruiters
Devika Somaiya
Posted by Devika Somaiya
Mumbai
2 - 4 yrs
₹3L - ₹5.5L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
About Quantsapp :
Quantsapp is looking for an iOS developer responsible for the development and maintenance of
existing application along with continuous integration of new features, who can take the
ownership and work independently. Your primary focus will be development of iOS applications
and their integration with back-end services. You will be working alongside other engineers and
developers working on different layers of the infrastructure. Therefore, a commitment to
collaborative problem solving, sophisticated design, and the creation of quality products is
essential.

Responsibilities :

  1. Integrate the design into high quality code
  2. Ensure the performance, quality, and responsiveness of application
  3. Identify and correct bottlenecks and fix bugs
  4. Work along-side other developers working on different platform for the Application.
  5. Therefore, commitment to collaborative problem solving, design implementation and creating quality product is essential
Skills Required :
  1. Minimum 2 years of experience in iOS Application Development
  2. Proficient with iOS SDK, Swift and Cocoa Touch
  3. Understanding of Apple's design principles and interface guidelines
  4. Must have already deployed at least one app on AppStore
  5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API
  6. Integration, Firebase
  7. Familiarity with cloud message APIs and push notifications
  8. Experience with third-party libraries and APIs
  9. Strong mobile UI design and implementation experience
  10. Understanding of code versioning tools
Read more
JetSynthesys Pvt. Ltd.
at JetSynthesys Pvt. Ltd.
1 recruiter
Agency job
via Jobdost by Mamatha A
Pune
5 - 6 yrs
₹10L - ₹12L / yr
Finance
finance management
Account reconciliation
Financial reporting
Accounts receivable
+4 more

Responsible for overall, management of all statutory compliances with documentation

 

  1. Working on data, reconciliation statements for assessments, audits etc

 

  1. Preparation & Submission of Monthly/periodical compliance MIS and statements, financial reports as may be required or prescribed.

 

  1. Responsible for preparation and management of books of accounts, accounts finalization.

 

  1. Preparation and review of Financial Statements as per Ind As, audit co-ordination

 

  1. Team Management

 

  1. Tally and MS Office knowledge

 

 

Location:- Pune

 

Experience: CA with 5-6 years

Read more
Fruxinfo
at Fruxinfo
1 recruiter
Karshan Zala
Posted by Karshan Zala
Ahmedabad, Rajkot, Surat, Baroda, Bhavnagar
1 - 3 yrs
₹1L - ₹3L / yr
skill icon.NET
ASP.NET
skill iconC#
ASP.NET MVC

Job Description/ Responsibilities:


ASP.NET MVC / MSSQL Development & Support for diverse Web-based applications using MVC.

Knowledge of web development like Ecommerce, CMS, Custom Application Development

Prior questions for Know about you more .

1How many year quality development experience in ASP.NET MVC?(Training & education project not consider)

2Which area live in Ahmadabad  ?

3What is current salary ?

4If select Willing to join immediately ? 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos