Cutshort logo
B2B Cloud Telephony Co logo
Senior Manager HR Operations
B2B Cloud Telephony Co
Senior Manager HR Operations
Unnati's logo

Senior Manager HR Operations

at B2B Cloud Telephony Co

Agency job
via Unnati
7 - 12 yrs
₹15L - ₹18L / yr
Remote only
Skills
Human Resources (HR)
HR Operations
Change Management
Labour law
Compliance
Talent management
Learning & Development
Employee Engagement
Budget administration
Operations
L&D
Employee Grievance
HR Metrics
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.

Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
 
Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement.
 
As a Senior Manager HR Operations, you would be responsible for leading the HR operations team, formulating strategies and leading the execution to deliver a growth-driven team.
 
You would be responsible for delivering a team and culture which can drive the subsequent 10X growth.
 
What you will do:
  • Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
  • Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
  • Creating a performance-driven culture by creating a robust performance awarding structure and policies.
  • Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
  • Ensuring grievance handling, company policies & compliance with labor laws and other binding provisions.
  • Working with other department leaders and CXOs to design and improvise on structures, policies, and growth plans.
  • Monitoring and presenting HR metrics and review the departmental budgets.

 

 

What you need to have:
  • Masters degree in Human resource management.
  • At least seven years of experience in human resource management.
  • Previous work experience as a senior manager or similar position.
  • Understanding of labor regulations or similar laws applicable.
  • Excellent mentoring, coaching, and people management skills.
  • Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Gurugram, Delhi, Noida, Ghaziabad, Faridabad
7 - 10 yrs
₹7.5L - ₹8L / yr
Fashion Designing
Apparel Designing
CorelDRAW
skill iconAdobe Illustrator
Adobe Photoshop
+1 more

Job Responsibilities

• Conduct design research and develop concepts for seasonal collections. 

• Create creatives, sampling tech packs, and coordinate sample development with vendors. 

• Design graphics, labels, trims, and oversee product sampling. 

• Prepare production-ready design tech packs for selected styles. 

• Visit markets to study trends, competitor brands, and customer preferences. 

• Work on garment fit improvements based on market requirements. 

Qualification

• Fashion Design Graduate from NIFT, Pearl Academy, or equivalent institute. 

Required Skills

• 7–8 years of experience with domestic fashion brands. 

• Experience in men's shirt design. 

• Strong knowledge of shirt fabrics and garment construction. 

• Proficiency in CorelDRAW, Adobe Illustrator, and Photoshop. 

• Good understanding of pattern making and garment construction. 

• Good communication and teamwork skills. 

Preferred Skill

• Graphic design knowledge is an added advantage.

Read more
thane, Mumbai, Navi Mumbai
1 - 9 yrs
₹1L - ₹4L / yr
Quality control
Quality Assurance Engineer
Product Testing
Verification and validation
Regulatory Compliance
+8 more

Job Title: Quality Assurance Engineer

Job Summary:

The Quality Assurance Engineer is responsible for implementing and maintaining quality control processes to ensure that products meet regulatory requirements and environmental standards. The role involves working closely with cross-functional teams to identify quality issues, implement corrective actions, and drive continuous improvement in product quality and reliability.

Key Responsibilities:

1. Quality Control Processes:

  • Develop and implement quality control processes and procedures for manufacturing environmental products.
  • Define quality metrics and standards to ensure compliance with regulatory requirements and customer specifications.

2. Product Testing and Validation:

  • Design and execute comprehensive testing protocols to validate the performance, reliability, and safety of products such as composting machines, incinerators, and other environmental equipment.

3. Regulatory Compliance:

  • Ensure products comply with relevant regulatory standards and certifications such as ISO 9001, ISO 14001, and OHSAS.
  • Stay updated on regulatory changes and ensure continued compliance in product design and manufacturing processes.

4. Root Cause Analysis:

  • Investigate quality issues and customer complaints to identify root causes.
  • Implement corrective and preventive actions using tools such as FMEA, 5 Whys, and other problem-solving techniques.

5. Documentation and Reporting:

  • Maintain accurate records of quality control activities, test results, and corrective actions.
  • Prepare quality reports and track metrics related to defects and non-conformances.
  • Communicate quality-related insights to management, engineering teams, and production staff.

6. Training and Development:

  • Provide training and guidance to production staff on quality standards, processes, and best practices.
  • Promote a culture of quality, accountability, and continuous improvement across the organization.

7. Continuous Improvement:

  • Lead initiatives to improve product quality, manufacturing efficiency, and quality control systems.
  • Apply lean manufacturing principles and quality management methodologies to minimize waste and enhance productivity.

Qualifications & Experience:

  • Bachelor’s degree in Engineering (Mechanical, Electrical, Quality, or related field).
  • 1–3 years of experience in Quality Assurance, Quality Control, or a related role.
  • Strong understanding of quality management principles in a manufacturing environment.
  • Familiarity with standards such as ISO 9001, ISO 14001, and OHSAS.
  • Experience with Quality Management Systems (QMS) and quality control processes.
  • Proficiency in data analysis and problem-solving methodologies.
  • High attention to detail with strong documentation and reporting skills. 
Read more
Indian retail sweet and snacks brand
Indian retail sweet and snacks brand
Agency job
via PinnacleU HR by Arpita Singh
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
6 - 14 yrs
₹10L - ₹18L / yr
Social Media Marketing (SMM)
Content Strategy
Organic Reach
Storytelling
Brand Voice
+6 more

ob Description – Head of Social & Content

Company: Indian retail sweet and snacks brand

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Work From Office

Experience: 10+ years

Work Schedule: 6 days a week

About the Company

It's is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview

  • The Head of Social & Content will own the brand’s organic social media and content strategy end-to-end.
  • This role will be responsible for building a strong, culturally relevant brand voice across platforms.
  • The role requires deep expertise in creating high-performing organic content for brands, influencers, and digital communities.
  • The individual will work closely with founders, marketing, creative, and external partners to build long-term brand equity and audience loyalty

Key Responsibilities

  • Own and lead the organic social media and content strategy across platforms such as Instagram, YouTube, Facebook, and emerging channels.
  • Implement the brand’s voice, tone, and storytelling approach across all social and content touchpoints.
  • Build and scale content formats including short-form videos, reels, long-form content, community posts, and influencer-led narratives.
  • Drive consistent growth in followers, engagement, reach, and community interaction through organic content.
  • Collaborate with influencers, creators, and cultural partners to amplify brand storytelling.
  • Work closely with internal teams to align social and content narratives with product launches and brand campaigns.
  • Track content performance, platform trends, and audience insights to continuously optimize strategy.
  • Build, mentor, and manage internal content and social media teams as the brand scales.

Desired Skills & Qualifications

  • Minimum 10+ years of experience in social media, content, or digital brand building.
  • Ability to bring a vision to life via content
  • Proven expertise in creating and scaling organic content for brands, influencers, or large digital pages.
  • Strong understanding of social media algorithms, content trends, and platform-specific best practices.
  • Experience building brands with high organic engagement and cultural relevance.
  • Ability to think strategically while staying deeply hands-on with content creation and direction.
  • Strong creative instinct combined with data-driven decision-making.
  • Excellent communication, leadership, and stakeholder management skills.

Why Join Us

  • Be part of building a ₹1000 Cr consumer brand from the ground up
  • Opportunity to work closely with founders and leadership
  • Long-term wealth creation through ESOP participation
  • High ownership, high impact role in a fast-scaling organization


Read more
V-Patrol AI Private Limited
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 1 yrs
₹3L - ₹5L / yr
Team Management

V Patrol is hiring for the role of Management Trainee!

About the Role:

  • The Management Trainee program is a fast-track career development initiative designed to groom future leaders.
  • This program equips trainees with a comprehensive understanding of the organization’s operations, strategies, and leadership principles.
  • Trainees will undergo structured training and rotational assignments, gaining hands-on experience in various departments.

Responsibilities of the Candidate:

  • Training and Development:
  • Attend and actively participate in workshops, seminars, and training programs.
  • Acquire knowledge of business operations, company policies, and industry trends.
  • Departmental Rotations:
  • Work across various departments to understand their roles, workflows, and contributions.
  • Collaborate with teams on projects to gain practical experience.
  • Leadership Exposure:
  • Shadow managers and team leaders to observe decision-making and leadership strategies.
  • Participate in meetings and contribute to discussions on strategic initiatives.
  • Project Management:
  • Take ownership of assigned projects and deliver results within set timelines.
  • Analyze performance metrics, identify gaps, and propose actionable solutions.
  • Performance Analysis:
  • Monitor and report on the progress of assigned tasks and projects.
  • Provide insights and recommendations to improve efficiency and productivity.
  • Problem-Solving and Innovation:
  • Identify challenges within workflows and propose innovative solutions.
  • Support teams in the implementation of process improvements.
  • Progress Monitoring and Evaluation:
  • Set personal and professional development goals and track progress.
  • Receive regular feedback from mentors and supervisors to enhance performance.

Qualifications and Skills:

  • Education:
  • Bachelor’s degree in [relevant field, e.g., Business Administration, Management, Finance, etc.].
  • MBA or relevant postgraduate qualification is a plus.
  • Experience:
  • Fresh graduates or professionals with up to 2 years of experience.
  • Skills and Competencies:
  • Strong leadership potential and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with problem-solving aptitude.
  • Adaptability and resilience in a dynamic work environment


Read more
Panipat
1 - 3 yrs
₹2L - ₹2.5L / yr
User Interface (UI) Design
User Experience (UX) Design
Figma
Graphic Designing
Wordpress
+1 more

Job Title: UI/UX and Graphic Designer

Department: Design

Reports To: Head of Design

Summary:

The UI/UX and Graphic Designer is responsible for the design of user interfaces and graphics for a variety of products and services. The ideal candidate will have a strong understanding of UI/UX design principles and practices, as well as experience with graphic design software such as Figma. The candidate will also be responsible for handling the company's WordPress website. Training will be provided.


Responsibilities:

  • Design user interfaces for websites, mobile apps, and other digital products
  • Create graphics for marketing materials, social media, and other promotional purposes
  • Work with product managers, engineers, and other stakeholders to gather requirements and create designs
  • Collaborate with other designers to create a cohesive look and feel for products and services
  • Stay up-to-date on the latest trends in UI/UX and graphic design
  • Handle the company's WordPress website


Qualifications:

  • Bachelor's degree in design or a related field
  • 1-3 years of experience in UI/UX or graphic design
  • Strong understanding of UI/UX design principles and practices
  • Experience with graphic design software such as Figma
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team
  • Strong attention to detail
  • Creative and innovative problem-solving skills


Benefits:

  • Competitive salary and benefits package
  • Opportunity to work on a variety of interesting and challenging projects
  • Collaborative and supportive work environment
  • Chance to make a real impact on the company and its products

If you are a talented and experienced UI/UX and graphic designer who is looking for a challenging and rewarding opportunity, we encourage you to apply for this position.

Read more
Institute for Career Studies
Vinit Singh
Posted by Vinit Singh
Lucknow
3 - 6 yrs
₹15L - ₹25L / yr
skill iconReact.js
skill iconReact Native
skill iconNodeJS (Node.js)
SQL
Company: ICS EDUCATION LIMITED
Product: ICS Career GPS
Location: Lucknow. Remote Possible
Salary: upto 20 LPA
Experience: 4 + Years

What are we looking for?
A software professional who is eager to-
• Rapidly develop next-generation scalable, flexible, and high-performance systems
• Solve issues with the site and internal systems, prioritizing based on
consumer impact
• Collaborate with Tech Team, Business Team, and Product Owners
• Skilled and highly enthusiast person who has experience in building
scalable backend applications

You may fit in if you have?
• B.E./B.S. Degree in Computer Science
• 4+ years of hardcore development experience with more than one
programming language
• Done education from Tier 1 college or worked with Unicorn
• Experience with HTTP and server-side technologies (web servers,
database servers)
• Ability to work independently and lead small teams
• Passion for technology and solving deep technical problems.
• Experience in building products powered by data and insights,
instrumentation, experimentation, and metrics-driven success criteria

What can you expect?
Our technical culture derives strongly from our strong experience with
Node.js/PHP/ReactJs.
You will be responsible for making technical decisions about high-level
design, mentoring your fellow team members and spearheading regular
experimentation on our tech-stack. Our development strategy is agile
and we work in small Scrum teams of 3-5.
As a Senior Software Developer, you are responsible for the
development, performance, and scaling of new products as well as
internal systems.
Drive project management and execution within your team and cross–
organizational dependencies, overseeing completeness of tasks and
accuracy of estimates.
You must have in-depth knowledge about Version Control, Design
Patterns, Databases, System Architecture, Test Suites, and be proficient
with Documentation Tools and Progress Management Tools. You must
have a flair for learning and validating new technologies.

About the Company?
India's top Career Counselling Platform
ICS is the oldest career counselling provider in India and works with most A-list schools in India and the Middle East.
We now want to build ICS 2.0: An online career counselling platform which pairs ICS's deep knowledge of the counselling space, their networks and goodwill with the reach and efficiency of a tech platform to build a scalable career counselling platform.
In other words, do what BYJU's did but in the Career Counselling space which is an INR 5000 Cr industry in India and is growing rapidly.
Read more
Aikon Labs Private Limited
at Aikon Labs Private Limited
1 video
7 recruiters
Shankar K
Posted by Shankar K
Pune
0 - 4 yrs
₹2L - ₹7L / yr
Product Marketing
Digital Marketing
Search Engine Optimization (SEO)
Content Marketing
Content Writing
+3 more

Product marketers play a crucial role in positioning products/services the right way to the right people because they have a deep understanding of your target customers and how our products and services fulfil their needs. As a product marketing specialist, you will be on the team responsible for telling the world (and enterprises) the story of our product. You will be expected to be an avid advocate for our product feature set and its benefits. We’re looking for a passionate, go-getter who will have the opportunity to make a big impact on a tightly knit team that is building enterprise software. 

 

This could be an excellent opportunity to take your career to the next level and learn a lot more along the way, hopefully you’ll teach us a few things too!


Typical Responsibilities:

  • You will be required to create product content (e.g. sales enablement documentation, case studies, product videos, website copy, blog posts, Quora/forum responses) to articulate the benefits of our products to the world.
  • Work on thetactical campaign execution. Daily hands-on work will include email builds/sends, landing pages, dynamic content, A/B tests, list imports, and database management.
  • You will also set up, test, maintain, and report on recurring and triggered campaigns. Improve initiatives around lead targeting, A/B testing, and deliverability.
  • You may be required to manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
  • You will be expected to build product page content, optimize the conversion paths on those pages, and use dynamic call-to-action to create and test buyer stage-specific calls-to-action.
  • Manage both on-page SEO and off-page SEO for the company.
  • Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.
  • Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. Track lead generation activities.
Read more
company logo
Agency job
via kaam.work by Prateek Mishra
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹30L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
Frontend Engineer
Frontend Engineer
Frontend Engineer
Frontend Engineer
Read more
TandemNZ Pvt Ltd
at TandemNZ Pvt Ltd
2 recruiters
Bhagyalakshmi K
Posted by Bhagyalakshmi K
Bengaluru (Bangalore)
4 - 6 yrs
₹7L - ₹10L / yr
skill iconPHP
Wordpress
MySQL
skill iconJavascript
AJAX
+5 more
PHP/Wordpress Developer :- Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML, jQuery.- Write clean, well-designed PHP code (PHP 5.6 and PHP 7.0)- Should have experience with Joomla, WordPress, WooCommerce- Must have the capacity to work independently and also as a part of teamProduce detailed specifications :- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality- Contribute in all phases of the development lifecycle- Follow industry best practices- Develop and deploy new features to facilitate related procedures and tools if necessary- Must have Strong expertise OOPs.- Excellent Analytical skills.- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.- Experience in integrating open source and third-party applications into existing systems.- Understanding client requirements & functional specifications- Developing and maintaining dynamic websites and web applications- Coordinating with co-developers and other related departmentsSending regular updates on project status
Read more
Ahy Consulting
at Ahy Consulting
1 recruiter
Naqeeb Ansari
Posted by Naqeeb Ansari
Mumbai
1 - 7 yrs
₹3L - ₹7L / yr
Magento
skill iconHTML/CSS
skill iconPHP
skill iconElastic Search
OBJECTIVE We are looking for a Magento Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, magento modules, plugins, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. BASIC REQUIREMENTS Minimum of 1-2 years PHP web development experience Minimum of 1 years real-world e-commerce experience with Magento development Competent with PHP object-oriented programming & MVC applications Competent with MySQL-based database concepts Solutions-oriented thinking; always looking for the smart solution to a problem rather than jumping at the first answer A preoccupation with staying on top of industry trends and technologies SKILLS AND QUALIFICATIONS Expert understanding of Magento's code structure, extension architecture, theming hierarchy, and fallback components Expertise in authoring and extending Magento extensions Thorough experience in customizing Magento's front-end components using layout XML, blocks, and templates Thorough knowledge of vanilla Magento feature set and configuration Competent knowledge of e-commerce data organization and relationships Store catalog (categories/ products/ attributes) Sales orders (quotes/ orders/ invoices/ shipments/ credits) Competent in authoring JavaScript and using libraries such as jQuery Competent in web services integrations (REST/ SOAP) A desire to be personally responsible for production-level code Ingenuity to leverage all available tools at your disposal Comfort working with Linux-based systems Strong knowledge of PHP web frameworks Understanding the fully synchronous behavior of PHP Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Knowledge of object oriented PHP programming Understanding accessibility and security compliance Strong knowledge of the common PHP or web server exploits and their solutions Understanding fundamental design principles behind a scalable application User authentication and authorization between multiple systems, servers, and environments Integration of multiple data sources and databases into one system Familiarity with limitations of PHP as a platform and its workarounds Creating database schemas that represent and support business processes Familiarity with SQL/NoSQL databases and their declarative query languages Proficient understanding of code versioning tools, such as Git
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos