NextbillionAI

Position: Solutions Engineer

As an APAC Solutions Engineer, you will be an integral player on the Sales team in positioning, demonstrating, and developing creative solutions for key customers and prospects. You will be the trusted solutions advisor for our customers by creating solutions that align with the NextBillion.ai technology stack.

Reporting to the VP of Sales and Customer Success, you will be the primary technical interface between our sales prospects and the Product and Engineering team.

We are looking for a Maps and Locations-Based Services expert with excellent technical, communication, organisational, and customer-facing skills. 

Roles and Responsibilities:

• In partnership with sales personnel, marshal prospects through the sales cycle by providing professional technical, integration, and development support.
• Work closely with our sales prospects in APAC to identify and solve their most critical business problems with a deep understanding of the NextBillion.ai architecture and feature set.
• Articulate customer requirements and solutions to different technical and non-technical stakeholders so as to enable successful execution of the engineering work.
• Organise and lead product-related webinars and training sessions.
• In coordination with sales personnel, assist in the response to all technical details in RFIs/RFPs
• Continually assess prospect and customer feedback as well as industry trends in providing feedback to product teams
• Support sales and customer success teams in onboarding newly signed customers into the post-sales support process
• A small amount of travel is required for prospect and customer meetings.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or related technical field.
• 6+ years experience in technical consulting, solutions engineering or product management. 
• Prior experience with proprietary as well as open-source map products and tools, such as maps from HERE, TomTom and OSM, and supporting toolsets such as  QGIS.
• Adept and agile in working with a variety of frameworks and programming languages both frontend and backend e.g. JavaScript, Node.js,  Python, Angular, React, Rust, Go
• Deep understanding of RESTful APIs and service endpoints for both design and implementation
• Experience with using cloud native services from popular hosting providers like AWS, Azure, and Google Cloud Platform. 
• Understanding of common development practices, ticketing systems, and revision control systems using `git`i.e. Gitlab/Github, ClickUp/JIRA

Beneficial/Nice-to-Haves: (optional)

• Industry experience in mobility services, fleet management, logistics/last-mile delivery, and/or connected car service
• Some prior experience with data science and/or machine learning teams.

ABOUT NBAI

NextBillion.ai is a first-ever decentralised, customizable, and tailored map stack focused on the transportation/logistics industry. NextBillion.ai helps solve highly complex transportation and operational challenges. Every customer, use case, and geography is different, and NextBillion.ai is able to integrate these differences directly into their mapping environment.

NextBillion.ai provides last-mile delivery, telematics, food delivery, automotive, and ride-hail with location tools and API's that help them adopt an AI-first approach. NextBillion.ai is customizable to be hyper-local and pinpoint accurate for difficult to solve enterprise use cases.

Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Gaurav Bubna and Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company.