Tech Lead

Job Summary:

We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.

Key Responsibilities:

Procurement & Vendor Management:

• Source, negotiate, and manage vendors for book printing and other procurement needs.
• Ensure timely and quality delivery of printed materials and essential products.
• Build and maintain strong relationships with suppliers and service providers.

Event & Fair Management:

• Plan and execute participation in book fairs, exhibitions, and educational events.
• Manage stall setup, visitor engagement, and on-ground event operations.
• Oversee event logistics, inventory, and promotional materials.
• Prepare post-event reports and performance evaluations.

School & Field Visits:

• Visit schools to build partnerships and promote Bynaric Systems' offerings.
• Engage with educators and administrators to present products and services.
• Identify and secure new collaboration opportunities.

Tender Management & Documentation:

• Identify relevant tenders and manage end-to-end submission processes.
• Prepare accurate documentation and ensure compliance with tender requirements.
• Maintain a database of past submissions and results for future reference.

Inventory & Logistics Management:

• Maintain accurate records of inventory, including books and educational materials.
• Optimize storage solutions for efficiency and safety.
• Coordinate logistics for deliveries, pickups, and returns.
• Monitor and track shipments to ensure timely delivery.

Customer Engagement & Calls:

• Handle inbound and outbound customer calls related to orders and inquiries.
• Provide excellent customer service and resolve issues promptly.

General Operations & Field Work:

• Perform fieldwork related to operational or marketing activities.
• Ensure smooth execution of ad hoc tasks and projects assigned by management.

Key Performance Indicators (KPIs):

• Procurement Efficiency: Timely sourcing and quality delivery of materials.
• Event Success: Effective participation in book fairs, exhibitions, and school visits.
• School Partnerships: Growth in the number of active school collaborations.
• Tender Wins: Success rate in submitted tenders.
• Inventory Accuracy: Low error rate in inventory management and timely deliveries.
• Customer Satisfaction: Positive feedback and improved complaint resolution time.
• Operational Efficiency: Timely execution of fieldwork and assigned tasks.

Key Competencies Required:

• Strong negotiation and vendor management skills.
• Event planning and execution expertise.
• Excellent communication and interpersonal skills.
• Proficiency in inventory and logistics management tools.
• Understanding of tendering processes and documentation.
• Problem-solving abilities and adaptability for fieldwork.

How to Apply:

Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.

Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.