4+ Root cause analysis Jobs in India

Management skills for supervising individuals and departments

 Interpersonal and communication skills for building relationships with their teams, peers, and directors

 Numeracy skills for managing quality reports

 Writing skills for preparing reports

 Negotiating skills for handling the resources per quality performance  Organizational skills for prioritizing their deliverables

 Must be well versed with quality standards and parameters and checks

 Training skills for providing project instructions and feedback to team members

 Proven work experience as a Quality Analyst or similar role

 Experience in quality inspection, auditing and testing

 Strong computer skills and knowledge of QA databases and applications

 Strong analytical and problem-solving skills

 Meticulous attention to detail

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography