6 Root cause analysis Jobs in Bangalore (Bengaluru) | Root cause analysis Job openings in Bangalore (Bengaluru)

About the role

We are hiring a Principal Engineer to own the hardest technical problems in our product and see them through from first sketch to stable production. You will set technical direction, design systems that scale, and raise the engineering bar through your own work and the people around you. This is a hands-on leadership role: you write code, review designs, and ship.

What will you do?

You will own outcomes, not just tasks. Expect to spend your time on the following.

• Own projects end to end. Take an ambiguous problem, shape the requirements, design the solution, break down the work, deliver it to production, and stay accountable for how it runs afterwards.

• Lead system design. Author and review architecture for services, data pipelines and integrations, with clear trade-offs on scale, latency, cost, consistency and reliability.

• Write and review critical code. Build the hardest components yourself, and set standards for code quality, testing and maintainability through code and design reviews.

• Own deployment and operations. Design CI/CD, infrastructure and release strategies. Drive observability, on-call readiness, incident response and post-incident learning.

• Solve hard problems. Debug production issues across the stack, and find root causes in performance, concurrency, data and scaling problems.

• Mentor and multiply. Coach senior and junior engineers, grow future tech leads, and make the whole team faster and more confident.

• Partner across functions. Work with product, design, data and business teams to turn goals into technical plans, and to say no or reshape scope when needed.

• Shape technical strategy. Guide build-versus-buy decisions, manage tech debt, evaluate new technologies, and contribute to the engineering roadmap.

• Raise the bar. Help define engineering practices, hiring standards and culture, and take part in interviewing.

What are we looking for?

• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.

Core engineering

• 10+ years of professional software engineering, with a track record of shipping and running production systems.

• Strong computer science fundamentals: data structures, algorithms and complexity, operating systems, networking, databases and concurrency.

• Fluency in at least one major backend language (for example Python, Go, Java, or Node.js/ TypeScript) and the ability to pick up others quickly.

• Deep knowledge of relational and NoSQL data stores: schema design, indexing, transactions, query tuning and replication.

System design and problem solving

• Proven ability to design distributed systems that are scalable, fault tolerant and cost aware, and to explain the trade-offs clearly.

• Experience with APIs, event-driven and asynchronous architectures, queues, caching and service-to-service communication.

• A structured approach to ambiguous problems: break them down, test assumptions, decide with incomplete data, and measure results.

• Strong debugging instincts, including performance profiling and production troubleshooting.

Delivery and operations

• Have led at least two significant projects from inception to production, including planning, milestones, risk management and launch.

• Hands-on experience with deployment: CI/CD pipelines, containers (Docker, Kubernetes), a major cloud (AWS, GCP or Azure), and infrastructure as code.

• Practical experience with monitoring, logging, alerting, SLOs and incident management.

• Habit of writing tests and automation, and of leaving systems more reliable than you found them.

Leadership and communication

• Experience leading engineers without formal authority, through influence, mentoring and clear technical writing.

• Excellent written and verbal communication: design docs, RFCs and concise updates to non-technical stakeholders.

• Ownership mindset, sound judgment on priorities, and comfort working in a fast-moving environment.

Nice to have

• Experience in fintech, lending or another regulated, data-heavy domain.

• Exposure to AI/ML or LLM-based systems in production: model serving, evaluation, retrieval, and cost and latency management.

• Deep experience with data engineering: streaming, batch pipelines, warehouses or search systems.

• Security and compliance awareness: authentication, encryption, audit trails, secure SDLC.

• Experience with multi-tenant SaaS, high-throughput systems or zero downtime migrations.

• Open-source contributions, conference talks, or technical writing.

• Experience scaling an engineering team or helping set up hiring and onboarding practices.

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 1-2 years

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Key Responsibilities

• Performance Testing: Design and execute large-scale strategies using Apache JMeter.
• CI/CD Integration: Embed performance testing into pipelines and automate workflows.
• Observability: Lead monitoring initiatives with Dynatrace.
• AI Insights: Leverage Davis AI for anomaly detection, insights, and root cause analysis.
• Automation Frameworks: Build frameworks for testing, reporting, and quality gates.
• Bottleneck Resolution: Diagnose and resolve issues across applications, APIs, databases, middleware, and infrastructure.
• ML Applications: Apply ML for workload modelling, traffic forecasting, and optimization.
• Collaboration: Partner with Dev, DevOps, Cloud, and Architecture teams.
• Governance: Define standards, best practices, and governance.
• Leadership: Mentor engineers and provide technical leadership.
• Executive Reporting: Present findings and recommendations to stakeholders.

Observability & Monitoring

• Strong hands-on experience with Dynatrace.
• Proven use of Davis AI in production.
• Expertise in APM, Observability, Root Cause Analysis, and Performance Diagnostics.

Automation & AI

• Experience developing Performance Automation frameworks.
• Proficiency in Python scripting.
• Applying AI/ML for traffic prediction, load simulation, workload modelling, and performance optimization.

Cloud & Infrastructure

• Strong experience with AWS, Azure, or GCP.
• Expertise in JVM tuning, database optimization, API performance analysis, and infrastructure monitoring.

Good-to-Have

• Experience with Gatling, k6, or LoadRunner.
• Exposure to Grafana and OpenTelemetry.
• Experience with Kubernetes Performance Tuning.
• Dynatrace certifications.
• Client-facing consulting or professional services background.

SENIOR INFORMATION SECURITY ENGINEER (DEVSECOPS)

Key Skills: Software Development Life Cycle (SDLC), CI/CD

About Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Office Location: Bengaluru [Karnataka]

Review Criteria:

Mandatory:

• Strong DevSecOps profile
• Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.
• Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms
• Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.
• Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.
• Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc
• Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments
• Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities
• Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes
• B2B SaaS Product companies
• Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments

Preferred:

• Experience with DevSecOps automation, security-as-code, and policy-as-code implementations
• Exposure to threat intelligence platforms, cloud security monitoring, and proactive threat detection methodologies, including EDR / DLP or vulnerability management tools
• Must demonstrate strong ownership mindset, proactive security-first thinking, and ability to communicate risks in clear business language

Roles & Responsibilities:

We are looking for a Senior Information Security Engineer who can help protect our cloud infrastructure, applications, and data while enabling teams to move fast and build securely.

This role sits deep within our engineering ecosystem. You’ll embed security into how we design, build, deploy, and operate systems—working closely with Cloud, Platform, and Application Engineering teams. You’ll balance proactive security design with hands-on incident response, and help shape a strong, security-first culture across the organization.

If you enjoy solving real-world security problems, working close to systems and code, and influencing how teams build securely at scale, this role is for you.

What You’ll Do-

Cloud & Infrastructure Security:

• Design, implement, and operate cloud-native security controls across AWS, Azure, GCP, and Oracle.
• Strengthen IAM, network security, and cloud posture using services like GuardDuty, Azure Security Center and others.
• Partner with platform teams to secure VPCs, security groups, and cloud access patterns.

Application & DevSecOps Security:

• Embed security into the SDLC through threat modeling, secure code reviews, and security-by-design practices.
• Integrate SAST, DAST, and SCA tools into CI/CD pipelines.
• Secure infrastructure-as-code and containerized workloads using Terraform, CloudFormation, ARM, Docker, and Kubernetes.

Security Monitoring & Incident Response:

• Monitor security alerts and investigate potential threats across cloud and application layers.
• Lead or support incident response efforts, root-cause analysis, and corrective actions.
• Plan and execute VAPT and penetration testing engagements (internal and external), track remediation, and validate fixes.
• Conduct red teaming activities and tabletop exercises to test detection, response readiness, and cross-team coordination.
• Continuously improve detection, response, and testing maturity.

Security Tools & Platforms:

• Manage and optimize security tooling including firewalls, SIEM, EDR, DLP, IDS/IPS, CSPM, and vulnerability management platforms.
• Ensure tools are well-integrated, actionable, and aligned with operational needs.

Compliance, Governance & Awareness:

• Support compliance with industry standards and frameworks such as SOC2, HIPAA, ISO 27001, NIST, CIS, and GDPR.
• Promote secure engineering practices through training, documentation, and ongoing awareness programs.
• Act as a trusted security advisor to engineering and product teams.

Continuous Improvement:

• Stay ahead of emerging threats, cloud vulnerabilities, and evolving security best practices.
• Continuously raise the bar on a company's security posture through automation and process improvement.

Endpoint Security (Secondary Scope):

• Provide guidance on endpoint security tooling such as SentinelOne and Microsoft Defender when required.

Ideal Candidate:

• Strong hands-on experience in cloud security across AWS and Azure.
• Practical exposure to CSPM tools (e.g., Prisma Cloud, Wiz, Orca) and SIEM / IDS / IPS platforms.
• Experience securing containerized and Kubernetes-based environments.
• Familiarity with CI/CD security integrations (e.g., Snyk, GitHub Advanced Security, or similar).
• Solid understanding of network security, encryption, identity, and access management.
• Experience with application security testing tools (SAST, DAST, SCA).
• Working knowledge of security frameworks and standards such as ISO 27001, NIST, and CIS.
• Strong analytical, troubleshooting, and problem-solving skills.

Nice to Have:

• Experience with DevSecOps automation and security-as-code practices.
• Exposure to threat intelligence and cloud security monitoring solutions.
• Familiarity with incident response frameworks and forensic analysis.
• Security certifications such as CISSP, CISM, CCSP, or CompTIA Security+.

Perks, Benefits and Work Culture:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Job Title : Guidewire ClaimCenter Developer

Experience : 5+ Years

Location : Pune / Hyderabad / Bangalore

Notice Period : Immediate Joiners Only

Job Description :

We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.

Mandatory Skills :

Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication

Key Responsibilities :

• Develop and enhance functionalities within Guidewire ClaimCenter.
• Work on both configuration and integration aspects using Gosu.
• Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
• Provide technical guidance and support to the development team.
• Interact and communicate clearly and precisely with clients and stakeholders.
• Ensure timely resolution of issues, maintaining system performance and stability.

Required Skills :

• Strong hands-on experience in Guidewire ClaimCenter development.
• Proficient in Gosu programming language and queries.
• Excellent debugging and analytical abilities.
• Ability to manage a small team and resolve technical queries.
• Strong communication skills to interact with clients professionally.