11+ Root cause analysis Jobs in Delhi, NCR and Gurgaon | Root cause analysis Job openings in Delhi, NCR and Gurgaon

Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting

Criteria:

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
• Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
• Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
• Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
• Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
• Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
• Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
• Strong scripting skills (Bash, Shell, Python) for automation
• Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
• Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
• Strong experience in incident management, root cause analysis & production firefighting

Description

Role Overview

Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.

 Key Responsibilities

1. Cloud Infrastructure — AWS (Primary Focus)

• Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
• Optimize cloud cost, resource utilization, and performance across environments.
• Design high-availability, fault-tolerant systems for streaming workloads.

2. CI/CD Automation

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Automate deployments for microservices, mobile apps, and backend APIs.
• Implement blue/green and canary deployments for seamless production rollouts.

3. Observability & Monitoring

• Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
• Perform proactive performance analysis to minimize downtime and bottlenecks.
• Set up dashboards for real-time visibility into system health and user traffic spikes.

4. Security, Compliance & Risk Highlighting

• Conduct frequent risk assessments and identify vulnerabilities in:

  o Cloud architecture

  o Access policies (IAM)

  o Secrets & key management

  o Data flows & network exposure

• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.

5. Scalability & Reliability Engineering

• Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
• Identify scalability gaps and propose solutions across:
•   o Microservices
•   o Caching layers
•   o CDN distribution (CloudFront)
•   o Database workloads
• Perform capacity planning and load testing to ensure readiness for 10x traffic growth.

6. Database & Storage Support

• Administer and optimize MongoDB for high-read/low-latency use cases.
• Design backup, recovery, and data replication strategies.
• Work closely with backend teams to tune query performance and indexing.

7. Automation & Infrastructure as Code

• Implement IaC using Terraform, CloudFormation, or Ansible.
• Automate repetitive infrastructure tasks to ensure consistency across environments.

Required Skills & Experience

Technical Must-Haves

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
• Strong hands-on experience with AWS (core and advanced services).
• Expertise in Jenkins CI/CD pipelines.
• Solid background working with MongoDB in production environments.
• Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
• Strong scripting experience (Bash, Python, Shell).
• Experience handling risk identification, root cause analysis, and incident management.

Nice to Have

• Experience with OTT, video streaming, media, or any content-heavy product environments.
• Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
• Understanding of CDN, caching, and streaming pipelines.

Personality & Mindset

• Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
• Proactive problem solver with ability to think about long-term scalability.
• Comfortable working with cross-functional engineering teams.

Why Join company?

• Build and operate infrastructure powering millions of monthly users.

• Opportunity to shape DevOps culture and cloud architecture from the ground up.

• High-impact role in a fast-scaling Indian OTT product.

We seek a skilled and motivated Azure DevOps engineer to join our dynamic team. The ideal candidate will design, implement, and manage CI/CD pipelines, automate deployments, and optimize cloud infrastructure using Azure DevOps tools and services. You will collaborate closely with development and IT teams to ensure seamless integration and delivery of software solutions in a fast-paced environment.

Responsibilities:

• Design, implement, and manage CI/CD pipelines using Azure DevOps.
• Automate infrastructure provisioning and deployments using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Azure CLI.
• Monitor and optimize Azure environments to ensure high availability, performance, and security.
• Collaborate with development, QA, and IT teams to streamline the software development lifecycle (SDLC).
• Troubleshoot and resolve issues related to build, deployment, and infrastructure.
• Implement and manage version control systems, primarily using Git.
• Manage containerization and orchestration using tools like Docker and Kubernetes.
• Ensure compliance with industry standards and best practices for security, scalability, and reliability.

About GradRight

Our vision is to be the world’s leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science and collaboration.

GradRight is the world’s first SaaS ecosystem that brings together students, universities and financial institutions in an integrated manner. It enables students to find and fund high return college education, universities to engage and select the best-fit students and banks to lend in an effective and efficient manner.

In the last three years, we have enabled students to get the best deals on a $ 2.8+ Billion of loan requests and facilitated disbursements of more than $ 350+ Million in loans. GradRight won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India & was among the top 7 global finalists in The PIEoneer awards, UK.

GradRight’s team possesses extensive domestic and international experience in the launch and scale-up of premier higher education institutions. It is led by alumni of IIT Delhi, BITS Pilani, IIT Roorkee, ISB Hyderabad and University of Pennsylvania. GradRight is a Delaware, USA registered company with a wholly owned subsidiary in India. 

About the Role

We are looking for a passionate DevOps Engineer with hands-on experience in AWS cloud infrastructure, containerization, and orchestration. The ideal candidate will be responsible for building, automating, and maintaining scalable cloud solutions, ensuring smooth CI/CD pipelines, and supporting development and operations teams.

Core Responsibilities

Design, implement, and manage scalable, secure, and highly available infrastructure on AWS.

Build and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions.

Containerize applications using Docker and manage deployments with Kubernetes (EKS, self-managed, or other distributions).

Monitor system performance, availability, and security using tools like CloudWatch, Prometheus, Grafana, ELK/EFK stack.

Collaborate with development teams to optimize application performance and deployment processes.

Required Skills & Experience

3–4 years of professional experience as a DevOps Engineer or similar role.

Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, EKS, etc.).

Hands-on experience with Docker and Kubernetes (EKS or self-hosted clusters).

Proficiency in CI/CD pipeline design and automation.

Experience with Infrastructure as Code (Terraform / AWS CloudFormation).

Solid understanding of Linux/Unix systems and shell scripting.

Knowledge of monitoring, logging, and alerting tools.

Familiarity with networking concepts (DNS, Load Balancing, Security Groups, Firewalls).

Basic programming/scripting experience in Python, Bash, or Go.

Nice to Have

Exposure to microservices architecture and service mesh (Istio/Linkerd).

Knowledge of serverless (AWS Lambda, API Gateway).

  Job Description:

We are looking to recruit engineers with zeal to learn cloud solutions using Amazon Web Services (AWS). We\'ll prefer an engineer who is passionate about AWS Cloud technology, passionate about helping customers succeed, passionate about quality and truly enjoys what they do. The qualified candidate for AWS Cloud Engineer position is someone who has a can-do attitude and is an innovative thinker.

• Be a hands on with responsibilities for the installation, configuration, and ongoing management of Linux based solutions on AWS for our clients.
• Responsible for creating and managing Autoscaling EC2 instances using VPCs, Elastic Load Balancers, and other services across multiple availability zones to build resilient, scalable and failsafe cloud solutions.
• Familiarity with other AWS services such as CloudFront, ALB, EC2, RDS, Route 53 etc. desirable.
• Working Knowledge of RDS, Dynamo DB, Guard Duty, WAF, Multi tier architecture.
• Proficient in working on Git, CI CD Pipelined, AWS Devops, Git, Bit Bucket, Ansible.
• Proficient in working on Docker Engine, Containers, Kubernetes .
• Expertise in Migration workload to AWS from different cloud providers
• Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
• Should be ready to work in rotation on a 24x7 schedule, and be available on call at other times due to the critical nature of the role
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Deployment, automation, management, and maintenance of AWS cloud-based production system.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Management of creation, release, and configuration of production systems.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across various application domains and platforms.
• Pre-production acceptance testing for quality assurance.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
• Designing, maintenance and management of tools for automation of different operational processes.

Desired Candidate Profile

o    Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications.

o    Be a team player that collaborates and shares experience and expertise with the rest of the team.

o    Understands database system such as MSSQL, Mongo DB, MySQL, MariaDB, Dynamo DB, RDS.

o    Understands Web Servers such as Apache, Ningx.

o    Must be RHEL certified.

o    In depth knowledge of Linux Commands and Services.

o    Efficiency enough to manage all internet applications inclusive FTP, SFTP, Ningx Apache, MySQL, PHP.

o    Good communication skill.

o    Atleast 3-7 Years of experience in AWS and Devops.

  Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

   https://www.i2k2.com/">https://www.i2k2.com/

   Regards

   Nidhi Kohli

   i2k2 Networks Pvt Ltd.

   AM - Talent Acquisition

Role : Senior Engineer Infrastructure

Key Responsibilities:

● Infrastructure Development and Management: Design, implement, and manage robust and scalable infrastructure solutions, ensuring optimal performance,security, and availability. Lead transition and migration projects, moving legacy systemsto cloud-based solutions.

● Develop and maintain applications and services using Golang.

● Automation and Optimization: Implement automation tools and frameworksto optimize operational processes. Monitorsystem performance, optimizing and modifying systems as necessary.

● Security and Compliance: Ensure infrastructure security by implementing industry best practices and compliance requirements. Respond to and mitigate security incidents and vulnerabilities.

Qualifications:

● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

● Good understanding of prominent backend languageslike Golang, Python, Node.js, or others.

● In-depth knowledge of network architecture,system security, infrastructure scalability.

● Proficiency with development tools,server management, and database systems.

● Strong experience with cloud services(AWS.), deployment,scaling, and management.

● Knowledge of Azure is a plus

● Familiarity with containers and orchestration services,such as Docker, Kubernetes, etc.

● Strong problem-solving skills and analytical thinking.

● Excellent verbal and written communication skills.

● Ability to thrive in a collaborative team environment.

● Genuine passion for backend development and keen interest in scalable systems. 

• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Ensure limited system failure and increase up-time and availability of the various company apps.
• Understand the current application infrastructure and strive for making it better.
• Automate infrastructure and develop tools and processes to improve the customer experience and reduce support time.
• Work closely with a team of developers and solution strategists to develop, deploy and troubleshoot the deployment and infrastructure issues.
• Manage full application stacks from the OS through custom applications using Amazon cloud-based computing environments.
• Set up a monitoring stack.
• Implement the application’s CI/CD pipeline using the AWS stack. Increasingly automate and improve the testing plans and development workflows and tools.
• Work closely with the engineers to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements.
• Manage a continuous integration/continuous deployment methodology for the server-based technologies.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.
• Support internal and external customers on multiple platforms.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Learn on the job and explore new technologies with little supervision.
• In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.

Skills:

• Experience with the core AWS services, plus the specifics mentioned in this job description.
• Experience working with at least one of the following languages: Node.js, Python, PHP, Ruby, Kotlin or Java.
• Proficient with Git and Git workflows and hosted enterprise Git solutions like GitHub.
• Ability to troubleshoot distributed systems.
• Experience with. AWS EKS Kubernetes infrastructure setup.
• Experience creating Cloud Formation Template to create Auto Scaling Groups, Route 53, DNS, back-end database, Elastic load balancer, VPCs, Subnets, Security Groups, Cloud Watch, S3, IAM roles, RDS DB instances, and to provide those instances and configure those resources to work together reducing the manual effort.
• Experience in deploying and monitoring microservices on Kubernetes, AWS ECS, and AWS EKS
• Security aware and ensures that all systems are security standards-compliant.
• Good background in Linux/Unix administration.
• Experience with building or maintaining cloud-native applications.
• Minimum 3-5 years of cloud development experience, preferably AWS
• Experience with CI/CD tools like Jenkins preferred.
• Good analytical and communication skills
• Bachelor’s Degree in Computer Science, Engineering or a related technical discipline

Job Description

We are looking to add DevOps Engineer to the Infra team. 

Roles & Responsibilities

What you do :

• Developing automation for the various deployments core to our business
• Documenting run books for various processes / improving knowledge bases
• Identifying technical issues, communicating and recommending solutions
• Miscellaneous support (user account, VPN, network, etc)
• Develop continuous integration / deployment strategies
• Production systems deployment/monitoring/optimization

• Management of staging/development environments

What you know :

• Ability to work with a wide variety of open source technologies and tools
• Ability to code/script (Python, Ruby, Bash)
• Experience with systems and IT operations
• Comfortable with frequent incremental code testing and deployment
• Strong grasp of automation tools (Chef, Packer, Ansible, or others)
• Experience with cloud infrastructure and bare-metal systems
• Experience optimizing infrastructure for high availability and low latencies
• Experience with instrumenting systems for monitoring and reporting purposes
• Well versed in software configuration management systems (git, others)
• Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

• Data management skills

Education :

• Degree in Computer Engineering or Computer Science
• 1-3 years of equivalent experience in DevOps roles.
• Work conducted is focused on business outcomes
• Can work in an environment with a high level of autonomy (at the individual and team level)

• Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

• True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

• The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

• Awesome benefits, social gatherings, etc.
• Work with intelligent, fun, and interesting people in a dynamic start-up environment.

Eligibility

B.Tech/M.Tech/B.E

Company Introduction

Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.