Customer Support executive

Job Title : Senior Backend Developer (Node.js + AWS + MongoDB)

Experience : 4+ Years

Location : Andheri, Mumbai (Work From Office)

About the Role :

We are looking for a highly skilled Senior Backend Developer with strong expertise in Node.js (NestJS), AWS, and MongoDB to join our growing engineering team.

This role requires someone who takes ownership, is proactive, and enjoys building scalable, high-performance backend systems in a fast-paced environment.

Key Responsibilities :

• Architect, design, and develop scalable backend services using Node.js (NestJS).
• Design and manage cloud infrastructure on AWS Services (EC2, ECS, RDS, Lambda, etc.).
• Develop and maintain high-performance database solutions using MongoDB.
• Work with Kafka, Docker, and serverless frameworks (SST) for efficient deployments.
• Optimize system performance, scalability, and reliability across services.
• Ensure application security, best practices, and compliance standards.
• Collaborate with cross-functional teams to deliver robust product features.
• Take end-to-end ownership of features from design to deployment.

Technical Requirements :

• 4+ years of backend development experience.
• 3+ years of hands-on experience with Node.js.
• 2+ years of hands-on experience with AWS.
• Strong experience with NestJS framework.
• Solid experience with MongoDB and database design.
• Experience with Kafka, Docker, and serverless architecture.
• Understanding of system design, scalability, and performance optimization.

Good to Have (Bonus Skills) :

• Experience with Python or other backend languages.
• Exposure to Agentic AI use cases or implementations.
• Strong understanding of security best practices.

What We’re Looking For :

• Curious mindset and eagerness to learn new technologies.
• Proactive problem solver with strong ownership attitude.
• Strong team player with effective communication skills.
• Positive, energetic, and passionate about building great systems.

Role: Account Manager

Job Overview:

You will be working on managing accounts in the US or Europe. You will market an AI-based product and service to CXOs in Private Equity firms, Investment Banks, and Fortune 500 corporations. You will experience working with some of the sharpest minds in the Industrial and TMT sectors focused on Strategy and M& A.

Your focus will be:

• Source sales opportunities through outreach campaigns, social media, and inbound lead management
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executive for further development and closure
• Achieve quarterly quotas for sales meetings and help sales leader/ executive achieve respective sales targets
• Research accounts, identify key players, and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Perform effective online demos to prospects (for cognitive applications)

Preferred Experience:

• Must have at least 4+ years of RELEVANT experience in Sales/Inside/Sales/Solution
• Selling/Account management/Business development in a closing/quota-bearing role.
• Willing to overlap with timings in the US and UK

Primary Responsibilities:

• Managing existing clients
• Building a database of relevant clients
• Qualifying accounts
• Identifying contacts
• Outreach, follow-up, and set-up meetings
• Content creation
• Review with sales partners on a weekly basis
• Industry and market research, to stay abreast of trends and help pitch/ position services

Required Skills & Personal Attributes:

• Excellent business writing and verbal communication skills including presentation skills.
• Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.
• Ability to develop and articulate strategic recommendations based on rigorous data analysis.
• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel, etc. )
• Strong interpersonal skills: the ability to work with teams in a timeline driven high-pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong can do' attitude; ability and willingness to work in a small and fast-growing set-up; ability to pro-actively identify ways to contribute to the firm's goals & mission; international experience; professional appearance as well as the manner of speaking.

Educational Background:

Bachelor's degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc. ); And an MBA from a reputed institution in India / abroad

Job Title: Senior Java Developer

Location: Mumbai (On-site)

Notice Period: Immediate Joiners Preferred / 15 Days or Less

Job Description:

We are seeking a highly skilled and experienced Senior Java Developer with 5+ years of hands-on experience in Java-based application development. The ideal candidate should be adept at designing scalable systems, optimizing performance, and leading development efforts in collaboration with cross-functional teams. This is a full-time, on-site position for candidates currently residing in Mumbai and available to join within 15 days.

Key Responsibilities:

• Lead end-to-end design, development, and deployment of Java applications
• Translate functional and technical requirements into detailed design
• Build scalable, secure, and high-performing applications
• Develop and consume RESTful APIs and ensure seamless integration
• Implement microservices architecture and containerized deployments
• Write clean, efficient, and well-documented code
• Perform code reviews, debugging, and performance tuning
• Collaborate with DevOps for CI/CD and production deployments
• Guide junior developers and conduct knowledge-sharing sessions
• Stay updated on new technologies and industry trends

Required Technical Skills:

• Languages & Frameworks:
• Core Java, J2EE
• Spring Framework (Spring Boot, Spring MVC, Spring Security)
• Hibernate / JPA
• Apache Maven / Gradle
• API Development & Integration:
• RESTful APIs, JSON, Swagger/OpenAPI
• Databases:
• MySQL, PostgreSQL, Oracle
• MongoDB, Redis (preferred)
• Frontend Exposure (Optional but Preferred):
• HTML, CSS, JavaScript, jQuery
• Angular / React
• Tools & Platforms:
• Git, GitHub / GitLab / Bitbucket
• Jenkins, Docker, Kubernetes (basic knowledge)
• SonarQube, Log4j, ELK stack (preferred)
• Cloud & DevOps (Good to Have):
• AWS (EC2, S3, Lambda, RDS), Azure or GCP
• CI/CD pipeline setup
• Architecture & Patterns:
• Microservices, MVC, Design Patterns
• Event-driven architecture (Kafka/RabbitMQ is a plus)
• Testing:
• JUnit, Mockito
• Postman, REST Assured

Soft Skills:

• Excellent problem-solving and debugging skills
• Strong communication and collaboration abilities
• Ability to lead and mentor a team
• Time management and task prioritization
• Adaptable and quick learner

Qualifications:

• Bachelor’s/Master’s degree in Computer Science, Engineering, or related field
• 5+ years of relevant software development experience
• Relevant certifications (Oracle Java, AWS, PMP) are a plus

Eligibility Criteria:

• Must be currently residing in Mumbai
• Must be able to join within 15 days or less
• Immediate joiners preferred

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

1. Managing Availability, Performance, Capacity of infrastructure and applications.
2. Building and implementing observability for applications health/performance/capacity.
3. Optimizing On-call rotations and processes.
4. Documenting “tribal” knowledge.
5. Managing Infra-platforms like Mesos/Kubernetes, CICD, Observability (Prometheus/New

Relic/ELK, Databases, Data Platforms Infrastructure

1. Providing help in onboarding new services with a production readiness review process.
2. Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
3. Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
4. Working with the Dev team to have in depth understanding of the application architecture and

its bottlenecks.

1. Identifying observability gaps in product services, infrastructure and working with stake owners

to fix it.

1. Managing Outages and doing detailed RCA with developers and identifying ways to avoid that

situation.

1. Managing/Automating upgrades of the infrastructure services.
2. Automate toil work.
3. A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.