Customer Support executive

Role & Responsibilities

• Visual Exploration & Style Definition: Lead creative direction for our multi-brand squad. Experiment with illustration styles to nail the perfect "voice" for each product.
• High-Fidelity UI Design: Pixel-perfect, modern, intuitive interfaces balancing "wow" aesthetics with high-scale functionality.
• Culturally Resonant Craft: Weave Indian vibes into every pixel—vibrant traditions meet modern magic for our diverse audience.
• AI-Accelerated Workflow: Harness AI to prototype fast, freeing you for genius-level thinking.
• 3D & Depth Mastery: Blender/Spline pros—shadows, light, depth for premium, tactile feels.
• Kinetic Storytelling: Team up with eng to make motion feel alive, easing high-stress flows.

Ideal Candidate

• Strong Product Visual/UI Designer Profile with experience across UI, illustration, Motion, 3D Design
• Mandatory (Experience 1): Must have 6+ years of experience in Visual Design / UI Design / Motion Design / Creative Design roles
• Mandatory (Experience 2): Must have worked on consumer-facing digital products/apps/web platforms with high-quality visual experiences (App preferred)
• Mandatory (Skill 1 - Visual Design): Strong expertise in Visual Design fundamentals — typography, layout, color theory, composition, spacing, hierarchy, lighting, shadows, and depth.
• Mandatory (Skill 2 - Motion Design): Must have hands-on experience in Motion Design / Animation including interaction motion, transitions, micro-interactions, and storytelling through motion
• Mandatory (Skill 3 - illustration Design): Must have strong Illustration capabilities across 2D/3D, abstract/literal styles, and brand-led visual systems
• Mandatory (Skill 4 - 3D): Must have strong knowledge of 3D tools such as Blender, Spline, Cinema 4D, or equivalent for creating premium visual assets
• Mandatory (Skill 5 - UI Design): Must be capable of creating pixel-perfect high-fidelity UI designs for mobile products
• Mandatory (Skill 6 - Ai): Must have practical experience using AI tools in design workflows for ideation, prototyping, asset generation, or workflow acceleration while maintaining originality
• Mandatory (Tools): Strong proficiency in Figma, Adobe Creative Suite (After Effects, Illustrator, Photoshop), along with 3D tools
• Mandatory (Portfolio): Portfolio is mandatory and must showcase UI Design, Motion Design, Illustration, and 3D work samples (Variety work is required)
• Mandatory (Company): B2C Digital Products Companies
• Preferred (Education 1): Design education from Tier 1 college
• Preferred (Experience 2): Prior experience building multi-brand visual systems or working across multiple products simultaneously.

FULL STACK DEVELOPER

JOB DESCRIPTION – FULL STACK DEVELOPER 

Location: Bangalore 

Key Responsibilities:       

Establish processes, SLAs, and escalation protocols for the support & maintenance of web applications       

Manage stakeholders with effective communication & collaborate with cross functional teams to address issues and maintain business continuity.      

Design, implement, unit test, and build business applications using React, React-Native, .Net Core, .Net 8, Azure/AWS and leveraging an agile methodology and latest tech like Agentic AI & Gihub Copilot.     

Facilitate scrum ceremonies including sprint planning, retrospectives, reviews, and daily stand-ups·       

Facilitate discussion, assessment of alternatives or different approaches, decision making, and conflict resolution within the development team       

Develop and administer CI/CD pipelines in cloud-hosted Git repositories, and source control artifacts via Git in alignment with common branching strategies and workflows    

Assist Software Designer/Implementers with the creation of detailed software design specifications      

Participate in the system specification review process to ensure system requirements can be translated into valid software architecture       

Integrate internal and external product designs into a cohesive user experience       

Identify and keep track of metrics that indicate how software is performing     

Handle technical and non-technical queries from the development team and stakeholders      

Ensure that all development practices follow best practices and any relevant policies / procedures 

Other Duties·       Maintain project reporting including dashboards, status reports, road maps, burn down, velocity, and resource utilization.    

Own the technical solution and ensure all technical aspects are implemented as designed. ·       

Partner with the customer success team and aid in triaging and troubleshooting customer support issues spanning across a range of software components, infrastructure, integrations, and services, some of which target 24/7/365 availability     

Flexible to work in rotational shift   

Required Qualification     

Previous experience of leading full stack technology projects with scrum teams and stakeholder management·       

BTech or MTech in computer science, or related field·       

3-5 years of experience.  

Required Knowledge, Skills and Abilities: (Include any required computer skills, certifications, licenses, languages, etc)·      

With Proficiency in .NET Core/.Net 8/, React, React-Native, Redux, Material, Bootstrap, Typescript, SCSS, Microservices, EF, LINQ, SQL, Azure/AWS, CI CD, Agile, Agentic AI, Github Copilot·       

Azure Dev Ops, Design System, Micro front ends, Data Science·       

Stakeholder management & excellent communication skills.    

Must have skills

React - 3 years

React Native - 3 years

Redux - 1 years

Material UI - 1 years

Typescript - 1 years

Bootstrap - 1 years

Microservices - 2 years

SQL - 1 years

Azure - 1 years

Nice to have skills

.NET Core - 3 years

NET 8 - 3 years

AWS - 1 years

LINQ - 1 years

Mandatory

·  Candidates must have substantial applicable IT experience, extensive development, programming experience in Java/ Dotnet / VB or other Web Application Development

·  Strong experience in DB (PostgreSQL, SQL server) Web Services using Restful, any.

Position: Business Development Manager

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP

Language: English  

Salary: 5 LPA to 8 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

ROLE AND RESPONSIBILITIES

The primary job of the incumbent is to detail and document all customer-impacting processes.

He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.

●      Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.

●      Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

●      Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

●      Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.

●      Research transactional data to identify anomalies and facilitate process improvement efforts.

● Manage/ Control the overall process depository.

Qualifications and Education Requirements

SKILLS REQUIRED

●      Deep understanding of the Credit Card life cycle.

●      Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

●      2/3 years’ experience in a Credit Card Operations/ Service

●      Highly organized with strong communication, problem-solving, documentation, and presentation skills.

●      Bachelor’s degree preferred, but relevant years’ experience considered.

●      Experience with use case development and testing coordination.

Knowledge of process analysis and process efficiencies.

● Proficiency in Microsoft Word and Excel

Location : Gulbai tekra Ahmedabad

Salary upto 25k

Any graduate

Only female candidate

Ahmedabad based candidate

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements

• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines