We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor's Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography
About New Vision
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Qualification- Any Graduate
Location -Ahmedabad
Work Timing: Monday - Saturday (9:30 am to 6:30 pm) Week Off: Sunday
Duties & Responsibilities:
- Minimum of 6 months of experience in sales.
- Take ownership of functional and sustainable business growth of 'The Dollar Business' brand.
- Contact businesses and private individuals by telephone to promote our services.
- Be responsible for building and managing a sales force and distribution network capable of marketing and selling Vimbri Media's full product line in his / her territory.
- Coordination and follow ups for sales activities.
- Explain the product or service to potential customers.
- Adjust scripted sales pitch to meet needs of specific individuals and provide pricing details.
- Use of initiative to identify and follow up opportunities with companies/clients who are not already on the database
- Doing cold calling and fixing up the appointments. Follow-up for collection (Payments) Achievement for assigned target.
- Update daily reports to Manager
- Performance will be reviewed on weekly basis by the manager.
- Achieving sales volume/business targets (No. of New Entities).
- Contribute to the team performance by sharing and implementing Best Practice Ideas.
About Company
The Dollar Business (TDB) is the most exclusive and only multi-featured platform on foreign trade in India. Its origin is a result of a business house with over six decades of experiments and experience in foreign trade willing to put an end to guesswork while doing business for Indias export-import community. Transparency in trade, analytics to drive business, and insights that make sensethese are the three pillars on which the tower of The
Dollar Business stands today. And of course, theres the beacon of integrity that makes TDBees a proud group actually, a very proud group! Since its genesis, TDB has championed the cause of Indias foreign trade community. It offers everything that exporters, importers, foreign trade facilitators and those in the manufacturing and services sectors.
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 28,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations.
We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Why should you join HighLevel?
Joining HighLevel company can offer numerous benefits and opportunities. Here are some compelling reasons why you should consider joining:
Cutting-edge Technology: HighLevel is known for its commitment to using the latest and most innovative technologies. By joining the company, you'll have the opportunity to work with cutting-edge tools, frameworks, and platforms, allowing you to enhance your skills and stay at the forefront of the industry.
Challenging and Impactful Work: HighLevel is dedicated to tackling complex problems and delivering impactful solutions. As a member of the team, you'll be involved in exciting projects that have a significant impact on the company and its clients. You'll have the chance to contribute your expertise and make a real difference.
Collaborative and Supportive Environment: HighLevel fosters a collaborative and supportive work culture. You'll be part of a team that values teamwork, knowledge sharing, and mutual growth. The company encourages open communication, provides mentorship opportunities, and promotes a positive work environment where everyone's contributions are valued.
Continuous Learning and Growth: HighLevel emphasizes continuous learning and professional development. They provide various training programs, workshops, and resources to help employees enhance their skills and stay ahead in their careers. Additionally, you'll have the chance to work with experienced professionals who can mentor and guide you in your professional journey.
Opportunities for Advancement: HighLevel recognizes and rewards talent. They offer clear paths for career advancement, allowing you to grow within the organization based on your performance, skills, and aspirations. Whether you aspire to take on leadership roles, specialize in a particular area, or explore new horizons, HighLevel provides opportunities to progress in your career.
Employee Benefits and Perks: HighLevel understands the importance of work-life balance and offers a range of employee benefits and perks. These may include competitive salaries, comprehensive health insurance, Unlimited Paid Leave, flexible work hours, Fully remote options and more.
Positive Company Culture: HighLevel promotes a positive and inclusive company culture. They value diversity, respect different perspectives, and encourage a healthy work-life balance. The company organizes team-building activities, social events, and initiatives that foster a sense of community and camaraderie among employees.
About the role:
Looking for an experienced leader to manage a growing team of engineers. The ideal candidate will be responsible for managing and inspiring his or her team to achieve their performance metrics. Your role will involve strategising, project management, and people management.
Roles & Responsibilities:
• Create a technical strategy and be involved in architectural decisions
• Lead and coordinate the complete development of products to ensure project timelines are met
• Communicate team goals with engineering staff members
• Help the team improve the technical quality of their work through regular technical design and code reviews
• Manage, coach, and support the engineering team
Qualifications
• Bachelor's degree or equivalent experience in Engineering or related field of study
• Minimum 6 years experience with 3+ years' of management experience
• Strong interpersonal and communication skills
Programming Languages/Frameworks: Javascript (Node.js and Vue.js/React.js/Angular.js)
- Order Management Support (Req 3)
Must have skills:
Should have experience as End user in SCM
Expertise in Supply Chain Management (SCM) Oracle preferred
Experience in Order Management
- 3 Point Role Definition
- Data validating and entry
- Return Material Authorization (RMA) processing
- Create internal sales orders, requisitions, ship orders and receipts
- Inventory variance resolution / reconciliation
- Resolve shipping and billing issues
- Systems Access Needed
- Oracle
- SalesForce
- JIRA
Cloud Platform Core forms the foundation of SAP Cloud Platform, providing key capabilities and services around platform core components [like Cloud Foundry, Kubernetes], extension factory, commercial infrastructure services, platform services, data management services etc
As an integral member of the SAP Cloud Platform Core Unit in Bangalore, India, you will be contributing to development in one of the following areas:
- Data Management Services for Cloud Foundry, Kubernetes Environments – Both SAP Managed and Cloud Provider based data management services
- Kubernetes as a Service – Multi-Cloud Kubernetes Cluster as a Service
- Kernel Services – Enable the development of SAP CP Kernel Services - technical services used by all SAP cloud solutions to make the Intelligent Enterprise a reality for our customers
EXPECTATIONS AND TASKS
- Demonstrate excellent quality, design, development and delivery skills in scrum teams working in short development and release cycles.
- Use and extend Open Source frameworks heavily and contribute to them, as well.
- Work with geographically distributed teams seamlessly
- Building upon domain knowledge in the area of application and service development in cloud and also in the technical/proprietary skills to reach levels of expertise
- Having a logical approach to problem solving and have the ability to respond to detailed queries
- Working as a fully contributing team member with independent planning & execution responsibilities
- Site reliability engineering for the Service that your team is responsible for
SKILLS AND COMPETENCIES
- Excellent programming know-how in JAVA/JavaScript/C++/NodeJS/Ruby/GO or in any other languages especially framework development. Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code
- Passion towards adopting and contributing to open source
- Ability to work with the team in the design and development aspects for the product
- Good understanding of building scalable Web Applications/Cloud Services using cutting edge Web Technologies (JQuery, Server-Side JS, REST, OData)
- Sound knowledge in Object Oriented Programming Principles, Design Patterns, Software Architecture
- Excellent analytical and problem-solving skills
- Goal-oriented team worker with good communication skills. Fluent in English, both written and spoken.
- Ability to work independently, and eagerness to learn and explore new topics
- Prior experience in working with Agile software methodologies
- Strong analytical and problem-solving skills
TECHNOLOGY STACK
- Languages – Java, NodeJS, Golang
- Scripting Languages – Chef, Python, Shell Scripting
- UI – AngularJS, Object Oriented JavaScript, CSS, HTML, SAP UI5
- Storage & Databases – Swift, S3, PostgreSQL, MongoDB, Redis
- Messaging - RabbitMQ
- PaaS & Container Orchestration – Cloud Foundry, Kubernetes
- IaaS – AWS, Microsoft Azure, Google Cloud Platform, OpenStack
EDUCATION AND QUALIFICATIONS/WORK EXPERIENCE
- Masters or bachelor’s degree in Engineering or Technology, majoring in Computer Science, from a premiere institute, with excellent academic records.
- Sound understanding cloud native development and architecture
- 2-6 years of relevant experience in software development
Experience with JIRA and Confluence, Scrum, Kanban boards |
Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications. |
Support - In charge of providing end-user support for the whole Atlassian stack. |
Manage user accounts and troubleshoot tool, environment, and network support issues. |
Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
Training – Educate and provide training for technical and non-technical teams. |
Experience with the installation and configuration of the latest version of JIRA and Confluence |
Experience with the migration of content during equivalent upgrades |
Experience with setting up custom fields, Issue types, workflows, and priorities. |
Define, compile and report metrics |
Familiarity with custom plug-ins. |
Adhere to defined processes and procedures |
Well-versed with Agile and SAFe |
Perform ad-hoc requests as requested |
Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making |
Uses problem-solving, critical thinking skills and independent thinking to overcome challenges |
Other duties as needed. |
|
- Build and Lead multiple teams of notch engineers to own, drive & deliver critical parts of our products.
- Work closely with Engineering Managers to develop the best technical design and approach for new product development.
- Set up the organization & processes to enable timely delivery of projects with high quality.
- Set up best practices for development and champion their adoption.
- Oversee Architecture & design of technically robust, flexible and scalable solutions.
improvement.
- Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision.
- Be responsible for mentoring and developing front line managers and engineers.
Requirement:
- Bachelor Degree or higher in Computer Science or related field from Premium Institutes
- 5+ years of work experience in software development and 1-2 years as a leadership role.
- Deep Understanding of enterprise grade technologies.
- Experience in Node.Js, Java, Python tech stack.
- Knowledge of Object-Oriented Design, data structures, algorithm design, and complexity analysis.
-
- Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
🔎 We are looking for a software engineer who,
- 🙋🏻♀️ is curious and asks a lot of questions!
- 🤤 has good product taste.
- ⚡️ is passionate about writing clean code.
- 🕵🏻♂️ has strong problem solving skills.
- 🖥 can turn 1-pager specs into detailed features.
- ❣️ loves / appreciates automated testing!
- 😇 is humble, kind and has a good taste of sarcasm. 🤪
- 👨🏻💻 has good hands-on experience with JavaScript both on frontend and backend.
☀️ Non-mandatory, but nice to have
- 👶🏻 worked in an early-stage startup.
- 🤟🏻 built and led a small engineering team.
- 3️⃣ + years of experience.
- 👩🏻💻 open source enthusiast.
- 👩🏼🏫 You are passionate about teaching, learning and creator economy.
⁉️ What's the interview process like?
- Get in touch with Dhaval and understand the mission of the company in detail.
- Take us through what excites you the most about this role/challenge.
- A flexible project round in the programming language of your preference.
- Provide us with at least 2 references who would help us learn more about you.
🍫 Perks
- You will be a part of the founding team and will get to lead a lean team in the future.
- Working with a hands-on tech co-founder has a different vibe of its own! 😃
- Remote-friendly culture.
- Developer with 3-5 years of well-proven experience in Web UI & middleware REST API development using NodeJS and ReactJS
- Must be well versed with using anonymous functions, Prototypes, Call-back functions, promises in Node JS
- Experience in ReactJS component lifecycle and Redux
- Must be able to create and consume data from REST services.
- Experience in Babel and Webpack
- Must be familiar with Github and GitLab
- Must have strong experience in MYSQL, Postgres relational databases and MongoDB.
- Experience in HTML5, CSS3, SASS, LESS is an added advantage
- Experience in GCP, Azure, AWS cloud technologies is an added advantage
- Familiarity with continuous integration
We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.
Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.
All possible new prospect partners - INDIVIDUAL /CORP clients in the city.
Duties & Responsibilities -
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, resolving issues & relationship building.
- Handle invoicing, including calculation of recharges done
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Required Skills:
- 1-5 years of relevant experience
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills