We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor's Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● A minimum of 2+ years experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Hindi.
● Should be able to quickly get a thorough understanding of the company product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.
Job Title: Technical Content Writer
Experience: 3–5 Years
Location: [Insert Location / Remote / Hybrid]
Industry: Enterprise Application Development / IT Services
Employment Type: Full-Time
About Us
We’re a fast-growing technology startup on a mission to build impactful, scalable, and custom enterprise applications that solve real business challenges. From intelligent automation to full-stack product development, we partner with leading enterprises to build digital solutions that power growth.
As we expand, we’re looking for a Technical Content Writer who can bring our technology stories to life and position our expertise in front of global enterprise decision-makers.
Role Overview
You will be responsible for crafting high-quality, technically sound, and engaging content that showcases our capabilities, highlights client success stories, and strengthens our brand voice. Your content will help educate, inform, and convert enterprise audiences.
This is a hands-on role where you’ll work closely with founders, engineers, and sales teams to turn technical ideas into powerful narratives.
Key Responsibilities
- Write and edit content such as blogs, white papers, solution briefs, website copy, case studies, and product collateral.
- Collaborate with tech teams to translate complex software solutions (custom apps, cloud-native solutions, AI/ML, APIs, automation) into clear and compelling content.
- Support marketing campaigns with SEO-optimized articles, email content, and social media posts.
- Interview subject matter experts and clients to create authentic success stories and thought leadership content.
- Build content that communicates our differentiation in a competitive IT services landscape.
- Own and maintain a content calendar and ensure timely delivery.
- Ensure consistency of tone, voice, and brand across all content.
What We’re Looking For
- 3–5 years of experience in technical content writing, preferably in a startup or IT services environment.
- Excellent written and verbal communication skills with a keen eye for detail.
- Strong understanding of enterprise technology trends – application development, cloud, APIs, DevOps, microservices, and more.
- Ability to simplify technical jargon and communicate to business and tech audiences alike.
- Proficiency with SEO writing, keyword research tools, and CMS platforms.
- Self-starter with the ability to manage multiple priorities in a fast-paced environment.
Nice to Have
- Experience writing for B2B SaaS or enterprise software products.
- Exposure to agile development environments and product teams.
- Familiarity with design tools (e.g., Canva or Figma) to create visual content briefs.
- Experience contributing to RFPs, pitch decks, or sales enablement material.
Why Join Us?
- Be part of a high-impact team building enterprise-grade products from scratch.
- Flat hierarchy, ownership-driven culture, and direct access to founders.
- Flexible work environment with performance-led growth.
- Opportunity to shape the voice of a fast-scaling tech brand.
Develop and implement link building strategy
Good written skills
Research and analyze competitor backlinks
Leading keyword research and optimization of content
Should be able to support on other digital marketing activities like On-Page SEO, Social Media Optimization (SMO) and Content Writing
Knowledge in Guest Post Outreach
Assisting with blog content
Should be result orientated
PHP
Laravel
CodeIgniterManage / Customize the Existing Web Application and Products
Knowledge Required about SaaS Concept
Integration with other applications
You are the superman, who is supposed to rescue the company and bring business to the company. Generating leads by tracking prospective clients and fixing appointments and then giving proper presentations to the client.
Job description:
- Identify new business opportunities and turn them into a closed deals.
- Develop proposals and hold product demonstrations and set customer expectations, negotiating and accurately forecasting to management.
- Consistently achieve quarterly and annual sales targets.
- Responsible for overall sales strategies and generating positive business outcomes for customers, who often have complex environments.
- Articulate and evangelize the vision and positioning for the SaaS solution to prospects.
- Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
- Drive creative business development activities to penetrate white space accounts.
- Develop and maintain relationships with existing and new contacts.
What Position Demands:
- Ability to generate new leads, draft proposals and make convincing presentations.
- Possess a Master's in Sales / Business or related discipline.
- Min. 3 years experience within a B2B sales role.
- Comfortable working in the US shift (6 PM to 4:30 AM).
- Experience with International Clientele preferred.
- Experience with SaaS products would be an advantage.
- Experience working across geographies and are comfortable dealing with small and medium businesses as your target client network.
- A prior network of clients in this area would be an advantage.
- Possess excellent interpersonal as well as written and verbal communication skills.
- Extremely critical about activity and revenue targets and every action of yours is focussed on achieving them.
- You are a driven individual who can operate with minimal training and can start working with full force from day one.
AngularJS (1.x)
Angular (2+)
C#
HTML/CSSJob description:
Roles and Responsibilities:
· Strong experience in angular 2 and above
· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#
· Proficient in working with Microsoft SQL Server
· Experience in developing web applications using Angular
· Strong logical, analytical and problem-solving skills
· Strong background in building web applications
· Excellent communication skills
Perks and Benefits
· Excellent Salary structure & Performance based interim hikes.
· Corporate Group Medical Health Insurance for Employees.
· Employee friendly Corporate Work culture
.NETC#Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.
- Solid understanding of the development lifecycle focusing on the Microsoft stack.
- Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
- Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
- Good interpersonal and organizational skills.
- Ability to work in a cooperative team environment and having a flexible attitude.
- Keen interest in learning new skills.
- Great team participation skills and being pro-active in seeking help.
Desired Candidate Profile
REQUIRED SKILLS
- Bachelors Degree in Computer Science or related field
- 3+ years hands on development experience using the latest Microsoft technologies
- Solid understanding of .NET Framework
- Expertise in C#, .Net (up to .Net 6)
- Experience with writing Windows desktop applications using WPF and MVVM
- Ability to understand complex and large projects
- Ability to approach a problem with an open mind when finding a solution.
- Experience of working with an ORM preferably Entity Framework.
- Strong understanding of design patterns and SOLID principles
- Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
- Source control (SVN or Git)
Nice to have:
- Prior experience developing in an n-tiered environment
- Prior experience in using an MVVM framework like Prism
- Understanding of Scrum and Agile software development methodology.
- Understanding of PLC programming
- Experience of Linux and C/C++ (Embedded Systems) would be an advantage
- Experience of MS Visual Basic would be an advantage
- Conducting skills gap analyses between industry expectations and academic curriculum.
- Taking inputs from corporates and designing learning solutions for students pursuing the courses from the brand to achieve learning goals.
- Developing learning objectives and ensuring content matches those objectives
- Creating engaging high level and low-level instructional design for students to best grasp content.
- Creating relevant graphic and online content in collaboration with the graphics and the technology team.
- Coordinating with business development teams in solutioning for corporates
- Coordinating with academic heads and faculties as required to best implement standardised curriculum.
- Conducting Train the Trainer for the faculties to ensure specific learning outcomes through each course.
- Designing assessment methodologies to make these outcomes measurable.
- Maintaining Content coordination across all the campuses to ensure standardizations.
- Ensuring that the brand is protected by adhering to brand guidelines and company regulations.
What you need to have:
- 5+ years of relevant work experience.
- Passionate towards education, proactive and willing to take ownership.
- Can thrive in high work pressure environment.
- Ability to identify trends and react quickly to keep the curriculum and content relevant.
- Excellent communication and organizational skills
- Storyboarding, eLearning, Instructional design & content writing
- Positive attitude and a desire to produce measurable results
1- Product uploading, Product Listing, Catalogue Management, Product Searching.
2- Candidate should have good knowledge of MS-Excel.
3- Candidate should have good typing speed.
4- Candidate should be proactive in approach
5- Basic knowledge of photo edit is required
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Full Stack Developer - Averlon