Customer Support executive

Key Responsibilities:

• Design, implement, and maintain server-side applications, APIs, and databases.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Develop RESTful APIs, GraphQL, or other web services that integrate with databases and external services.
• Write clean, efficient, and reusable code while following best practices for backend development.
• Optimize applications for speed and scalability.
• Ensure the security of applications, databases, and data handling practices.
• Troubleshoot and debug issues in production and development environments.
• Write unit and integration tests to ensure the reliability and stability of the backend code.
• Work with databases (SQL or NoSQL) and optimize database queries for performance.
• Implement caching mechanisms to improve application performance.
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Experience: 2-3 years of experience in video editing, preferably within fintech, tech, or digital marketing.

Technical Skills: Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, and other relevant editing software.

Portfolio: A portfolio demonstrating a range of video editing work, showcasing strong storytelling and visual design.

Creativity & Attention to Detail: Strong sense of timing, pacing, and ability to convey messages effectively through visuals.

Collaboration & Communication: Excellent team-working skills to liaise with cross-functional teams and incorporate feedback.

Linarc is a Silicon Valley startup and has an engineering office in Chennai, India. We are building the first integrated project management and operations support platform for the field services industry.

We are looking for an experienced backend engineer to build the heart of our platform and services. We value skills over credentials, building things rather than what college or company you worked at and expertise over experience.

What does an ideal candidate look like?

• You have worked in a team to develop complex apps. Experience building SaaS apps is a strong plus. You can work on both backend and frontend, and you specialise in frontend engineering.
• You have 3+ years of full stack development experience, a large part of which is deep frontend development.
• You have extensive knowledge of one of Vue.js, React or Angular. We use Vue.js, but are open to working with people who have worked on modern JS stacks.
• You have extensive experience of working with RESTful APIs.
• Deep understanding of Git and other collaboration tools. Do you know and use git-flow? Do you have strong opinions about git branching and release strategies? Do you use CI? Good, we would love to talk to you.

• We would love it if you have experience with one or more of Firebase/Redis/Mongo/Postgres and other backend experience, but this is not required.
• We would love it if you have experience with AWS OR other public cloud providers, but this is not required.
• High capacity for precision and attention to detail
• Ability to meet tight deadlines
• Can work independently and  should have experience in managing a  team of front end developers.

• Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
• Should have excellent verbal & presentation skills
• Knowlege of local language is a must
• Should be inovative and target driven
• Willing to travel
• Demonstrate honesty & integrity

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Job Responsibilities:

• You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
• You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
• You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
• You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
• You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.

Experience: 4 to 8 Yrs

Qualification: B.Tech / MCA

Required Skills:

• Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
• Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
• Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
• Background in and happy to work hands-on with technical troubleshooting and performance tuning.
• Supportive and collaborative personality - ability to influence and drive progress with your peers

Our Technology Stack:

• Docker/Kubernetes
• Cloud (AWS)
• Python/GoLang Programming
• Microservices
• Automation Tools

Required Candidate profile

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.