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Application Support Engineer
Application Support Engineer

Application Support Engineer at EnKash · Pune · 2 - 4 years · ₹8L - ₹12L / yr · Raised funding · Posted 13 Dec 2022

EnKash's logo

Application Support Engineer

Manju M's profile picture
Posted by Manju M
2 - 4 yrs
₹8L - ₹12L / yr
Pune
Skills
skill iconJava
MySQL
Debugging
Root cause analysis
1+ year experience in java/spring application.
Knowledge of Mysql
Strong Debugging and root cause analysis
L2/L3 Support
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About EnKash

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Raised funding

About

India's only Credit Cards fintech in B2B payments with First Corporate Card for SMEs/ StartUps, banks partnerships for commercial cards, expense & payments products
Read more

Connect with the team

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Anurag Darira

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Department: Research and Development

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Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development Organization developing high available, highly secure, cloud-based enterprise software products catering to the needs of Large Research facilities, University medical centres, Hospitals, Pharma companies in US and worldwide ultimately leading to the development of life saving medications.

 

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Build Products. Solve Real Problems. Grow with Us.

Are you passionate about building scalable applications, solving complex engineering challenges, and working with modern technologies?

At NonStop io Technologies, we're looking for a talented Java Developer who enjoys creating high-quality software, collaborating with smart teams, and continuously learning new technologies.

This isn't just another development role. You'll work on real-world products, modern architectures, cloud technologies, AI-powered development tools, and systems that impact businesses and users every day.

If you're someone who loves writing clean code, takes ownership of your work, and wants to grow into a strong technical contributor or future tech lead, we'd love to connect with you.


About NonStop io Technologies

NonStop io Technologies is a product engineering company with 10+ years of experience building web and mobile applications for startups and enterprises.

We're a team of passionate engineers who believe in:

  • Building products, not just projects
  • Continuous learning and innovation
  • Engineering excellence and quality delivery
  • Long-term ownership and customer success
  • Collaboration, transparency, and growth

Our engineers don't just execute tasks, contribute ideas, influence architecture decisions, and help shape products from concept to scale.


What You'll Be Working On

  • Designing and developing scalable backend applications using Java and Spring Boot
  • Building REST APIs and Microservices
  • Working on cloud-ready applications and distributed systems
  • Collaborating with product managers, designers, and engineers
  • Improving application performance, scalability, and reliability
  • Contributing to architecture and technical design discussions
  • Leveraging AI-powered development tools to enhance productivity
  • Working with CI/CD pipelines and modern software engineering practices.


Skills We're Looking For

Must Have

  • 3–6 years of experience in Java development(Min 3 Years)
  • Strong expertise in Java, Spring Boot, Spring MVC, and Hibernate/JPA
  • Experience building Microservices and REST APIs
  • Strong understanding of OOP, Design Patterns, and Clean Coding Practices
  • Experience with MySQL or PostgreSQL
  • Working knowledge of Git
  • Hands-on experience with Frontend Technologies (HTML, CSS, JavaScript, React/Angular)
  • Experience with Maven or Gradle


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  • Experience with AWS or cloud environments
  • Exposure to CI/CD pipelines and DevOps practices
  • Experience with distributed systems and scalable architectures
  • Knowledge of automated testing frameworks
  • Familiarity with AI-assisted development tools such as GitHub Copilot


Why Developers Love Working With Us

  • Work on real products with real impact
  • Opportunity to work on modern architectures and cloud technologies
  • Exposure to AI-powered software development practices
  • Learn directly from experienced engineers and architects
  • Friendly, collaborative, and growth-oriented culture
  • Freedom to experiment, innovate, and share ideas
  • Continuous learning and career growth opportunities
  • Work with a team that values ownership, trust, and engineering excellence


Interested in Joining Our Team?

We're always excited to connect with developers who are curious, driven, and passionate about technology.

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Support Engineer – AI/ML & Education ERP

Company: iCloudEMS

Location: Remote / Work From Home

Employment Type: Full-Time

Experience: Freshers / 0–1 Year


About iCloudEMS

iCloudEMS is an Education ERP platform that helps universities, colleges, and educational institutions manage academic and administrative operations through integrated digital solutions.

We are looking for a motivated Support Engineer with an interest in AI/ML technologies to support clients using the iCloudEMS Education ERP platform. The ideal candidate should have basic knowledge of SQL/MySQL, web applications, troubleshooting, and AI/ML concepts, along with strong communication and problem-solving skills.


Key Responsibilities

  • Provide first-level technical support through phone, email, and ticketing systems.
  • Troubleshoot issues related to Admissions, Academics, Finance, HRMS, LMS, and Online Examination modules.
  • Perform basic SQL/MySQL queries for data validation, troubleshooting, and issue analysis.
  • Reproduce reported issues and coordinate with QA and Development teams for resolution.
  • Test software functionality and verify bug fixes.
  • Analyze API/web application issues and escalate complex technical problems.
  • Assist with AI-powered features, AI/ML tools, and automation workflows where required.
  • Support testing and validation of AI/ML-based features and applications.
  • Create support documentation, FAQs, user guides, and knowledge-base articles.
  • Assist with client onboarding, product demonstrations, and user training.
  • Maintain clear communication with clients and ensure timely issue resolution.
  • Continuously learn new ERP, AI/ML, database, and web technologies.

Required Skills

  • Bachelor's degree in Computer Science, IT, BCA, MCA, B.Tech, or related field.
  • Freshers or candidates with 0–1 year experience can apply.
  • Basic knowledge of SQL/MySQL and relational databases.
  • Basic understanding of web applications, APIs, and troubleshooting.
  • Basic understanding of AI/ML concepts, Generative AI, or LLMs.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication.
  • Ability to understand technical problems and explain solutions clearly.
  • Willingness to learn AI/ML and emerging technologies.

Preferred Skills

  • Basic knowledge of PHP, HTML, CSS, and JavaScript.
  • Familiarity with OpenAI/LLM APIs, ChatGPT, prompt engineering, or AI tools.
  • Basic knowledge of Python and AI/ML libraries is an advantage.
  • Familiarity with ERP/EdTech applications.
  • Knowledge of ticketing/helpdesk systems.
  • Basic understanding of REST APIs and web services.

What You'll Gain

  • Hands-on experience with a real-world Education ERP platform.
  • Practical exposure to SQL, databases, APIs, web applications, and troubleshooting.
  • Exposure to AI/ML, Generative AI, LLMs, and AI-powered ERP features.
  • Experience working with Support, QA, Development, and Implementation teams.
  • Client communication and enterprise software experience.
  • Long-term career growth and learning opportunities.

Benefits

  • Full-Time Employment
  • Permanent Work From Home
  • Learning and development opportunities
  • Exposure to Education ERP + AI/ML technologies
  • Collaborative work environment
  • Career growth opportunities


Compensation: As per company norms

Why Join iCloudEMS?


Join iCloudEMS to work on a real-world Education ERP platform while gaining practical experience in technical support, SQL, web technologies, AI/ML, and enterprise software. This role is ideal for candidates who want to build a strong foundation in both technical support and emerging AI technologies.

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Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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