Talent acquisition specialist

Team Leader / Assistant Manager

Team: US Recruiting
Division: Operations
Location Gurgaon / Noida

Role Overview

This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.

Key Accountabilities

As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:

• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have

• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills

• Design and update job descriptions
• Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video and in-person)
• Prepare and distribute assignments and numerical, language and logical reasoning tests
• Advertise job openings on company’s careers page, social media, job boards and internally
• Provide shortlists of qualified candidates to hiring managers
• Send job offer emails and answer queries about compensation and benefits
• Participate in job fairs and host in-house recruitment events
• Collaborate with managers to identify future hiring needs
• Act as a consultant to new hires and help them onboard

• Proven work experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Solid verbal and written communication skills

We need an experienced HR who can hire candidates for a startup in all domains. 

Please let us know how you were able to find the best talent and how it reflected

About Staffigo:

We are a US-based IT Consulting and Staffing firm headquartered in Chicago, dealing with top clients across various industries such as Retail/E-commerce, Banking, Financial, Healthcare, Airlines, etc.

What we can Offer:

• On the Job Training and support.
• Get Excellent Incentives on a regular basis.
• Saturday and Sunday fixed Weekend off.
• Growth in Career (Become a Team Lead).
• Exposure to multiple industries and the latest IT trends.

Eligibility Criteria:

• Education: Any Graduate/ Post Graduate/ 10th/12th Pass (Preferably in IT, Computer Science)
• Good Communication - Verbal and written (English Mandatory).
• Good Attitude & Team Player.
• Speaking with professionals across the USA.
• Knowledge of MS Office (will be a plus).
• People with experience can also apply.

Responsibilities:

Engage in various recruiting activities which may include networking events, posting ads, searching job boards and internet forums, and dedicated outreach to candidates inactive jobs through LinkedIn, cold calling, or referrals.
Collaborate with client contacts to understand hiring needs and the department's strategic hiring plans.
Effectively communicate, both written and verbally, in order to interact with clients, candidates, and teammates on a regular basis.

Salary:- Upto 5L pa + incentives


Note: 5 positions available

As a Recruiter - Technical, you will be managing end to end recruitments for all techncal roles through sourcing, screening, interview scheduling & coordination, feedback collection, document collection and post-offer follow-up till joining.

What you will do:
- Sourcing profiles through the various medium like Job Portals, Job Posting, Referencing, Social Media and Professional Network, etc.
- Screening and selecting best-matched profiles and taking initial telephonic interviews.
- Briefing candidates regarding the job descriptions, company profile and career perspective.
- Taking References and building a long-term relationship with candidates.
- Coordinating with candidates and manager, scheduling interview, collecting feedback from the candidates.
- Following up with the manager to manage candidate feedback /selection.
- Following up with the selected candidates and ensuring their joining.
- Maintaining systematic and comprehensive reports on daily, weekly, monthly tasks.
- Briefing the candidate about the responsibilities, salary, and benefits of the job in question.
- Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.


What you need to have:
- Ideally, the candidate should be from the IT background, knows the basics latest IT technologies, programming languages.
- At least 4 years of hands-on experience full recruitment cycle for for technical roles.
- Good command in verbal and written communication skills.
- Excellent Negotiation skills and candidate engagement skills.
- Should be highly adaptable to new technologies and business environment.
- Self motivated and confident
- Proactive with positive attitude

- Identifying internal requirements - Posting jobs on portals - Attending applicants' calls & scrutinizing profiles according to the relevancy - Taking initial telephonic interviews - Lining up people for interviews

HR Recruiter responsibilities include: Designing and updating job descriptions Sourcing potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Crafting recruiting emails to attract passive candidates Job brief We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on company’s careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Requirements Proven work experience as an HR Recruiter or similar role Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Understanding of referral programs Solid verbal and written communication skills Sound judgement BSc in Human Resources Management, Organizational Psychology or relevant field