
Team Leader / Assistant Manager - US IT Recruitment
at A MNC client
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills

Similar jobs
• Building the pipelines of Talent Pool - eg. Education institutes, allied industries, target companies and internal database.
• Working on TAT; closure of open positions within timelines.
• Maintaining the MIS for tracking the exact status of all open positions ensuring effective TAT Management and being focussed.
•Doing the screening of all the candidates thoroughly to ensure that the Best fit is identified for the role.
• Effective Coordination with the Functional Heads for the closure of the open positions.
• Ensuring that all the set criterias are met for the Role including the shortlisting parameters, relevant experience in handling the role as per job description.
• Keeping all the documentation in place for all the open positions namely - Manpower Requisition Form, Interview Aplication Form, Interview Assessment Form, Reference Check Form, Offer Letter Acceptance, Accepted Resignation from previous employer and confirmation of date of joining.
• Regular Warm up calls to the offered candidates to ensure the joining as agreed at the time of offer and avoid last minute offer drops.
• Issuing the appointment letter on the date of joining.
• Sharing and explaining the KRA to the new joiners. • Timely feedback of performance from the Reporting Manager of the new joiners in the initial months / probation period to ensure quality hiring.
FUNCTIONAL REQUIREMENTS
• Maintaining confidentiality
• Strong follow ups for the closure of open positions
• Right assessment skills to see through the candidate
• Ability to identify the strengths and limitations of the candidates
• Understanding of Company Business
• Understanding the job description and the soul of the job
Job Title Manager - Talent Acquisition
Function Human Resource Dept.
Reports to HR Head
Span of control Team – Talent Acquisition Specialists
Location-Andheri (Chakala)
Role overview
Principal Purpose • Collaborate with department managers regularly and proactively
identify future hiring needs. Attract and recruit candidates at the
right cost, time, and quality. Explore and optimize all channels of
sourcing - Internal & External. Build a talent pipeline for future
hiring needs.
• Drive excellence, experience design and data-driven decision
making.
• Identify talent needs and translate them into an agreed recruitment
plan, aimed at the fulfilment of the needs within time, budget and
quality constraints.
• Develop an in-depth knowledge of the job specifications to include
experience, skills and behavioral competencies needed for success
in each role.
• Conduct in-depth vacancy intake discussions leading to agreement
with hiring manager on proposed recruitment plan.
• Partner with stakeholders to understand business requirements,
educate them on market dynamics and constantly evolve the
recruitment process.
• Create a hiring plan with deliverables, timelines and a formal
tracking process.
• Coordinate, Schedule and Interview candidates within the
framework of the position specification. Possess strong ability to
screen, interview and prepare a candidate slate within an
appropriate and consistent timeline.
• Conduct in-depth interviews of potential candidates,
demonstrating ability to anticipate hiring manager preferences.
• Build and maintain a network of potential candidates through
proactive sourcing/research and ongoing relationship management
• Recommend ideas and strategies related to recruitment that will
contribute to the growth of the company, implement new
processes and fine-tuning standard processes for recruiting that fit
within the Organization's mission to deliver high-value results to
our customers.
• Participate in special projects/initiatives, including assessment of
best practices in interviewing techniques, leveraging of internal
• Build an “Employer Brand” in the Talent Market and Drive
Improvements in the Talent Acquisition Process
• Collaborate with marketing and communications teams for
integrated branding campaigns.
• Monitor and improve onboarding satisfaction scores and early
attrition rates by tracking feedback from new recruits across.
• Coordinate with HR operations, IT, medical admin, and business
functions to ensure Day 1 readiness (system access, ID cards,
induction slotting, etc.).
• Ensure fast TAT, high-quality selection, and seamless onboarding
process management.
• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,
interview-to-offer ratio) and present insights into leadership.
• Mentor and develop a high-performing recruitment team; manage
performance and succession planning.
Desired Experience & Qualification
• 4+ years of experience in HR with major exposure in Talent
Acquisition, preferably in the IT industry.
• Bachelor’s or Master’s degree in Human Resources (Mandatory)
Strong Technical Recruiter profile
Mandatory (Experience 1): Must have 7+ years of experience in end to end recruitment (sourcing, screening, interviewing, offer negotiation, joining etc)
Mandatory (Experience 2): Must have 4+ years of experience in tech recruitment across different tech roles
Mandatory ( Tech Skill 1): Strong grasp of technical concepts and ability to evaluate candidate fit for different technical roles
Mandatory (Tech Skills 2): Must have experience of analyzing data to improve hiring funnel, take data-driven hiring decisions
Mandatory (Tech Skills 3): Must be proficient in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs
Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in interactions
Mandatory (Company): Product companies
Mandatory (Note): This is an IC role
As a Talent Acquisition Specialist , you will be responsible for sourcing, screening and placing top-quality candidate in clients company
Job Summary:
We are seeking a skilled Talent Acquisition Specialist to manage the end-to-end recruitment process. This role involves sourcing, attracting, and hiring top talent to meet the company’s staffing needs.
Key Responsibilities:
Develop and execute recruitment strategies to attract qualified candidates.
Create job descriptions and post job openings on various platforms.
Screen resumes, conduct interviews, and manage candidate assessments.
Coordinate with hiring managers to understand staffing requirements.
Maintain a positive candidate experience throughout the hiring process.
Utilize recruitment metrics to improve hiring practices.
Qualifications:
Bachelor’s degree in Human Resources, Business, or related field.
Proven experience in recruitment or talent acquisition.
Strong understanding of HR practices and employment laws.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple tasks.
Preferred Skills:
Experience with Applicant Tracking Systems (ATS).
Familiarity with social media recruiting.
Requirements:
Expe
rience: 6month-1Year
Write and post technical job descriptions
Parse specialized skills and qualifications to screen IT resumes
Perform pre-screening calls to analyze applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
Coordinate with IT team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates
Participate in tech conferences and meetups to network with IT professionals
Compose job offer letters
Onboard new hires
- Experience in end to end recruitment and account management.
- Source candidates using a variety of search methods to build a robust candidate pipeline
- Screen candidates by reviewing resumes and performing screenings
- Stay abreast of recruiting trends and best practices
- Manage the overall interview, selection, and closing process
- Handle IT recruitment for clients
- Client interaction and managing client expectations
- Work in a target driven environment
-Hands on experience in BPO/KPO hiring
-Excellent communication skill in English(Mandatory) and any regional language (Bengali or Hindi- Preferable)
-Must know basic excel
-Skilled in candidate screening & initial telephonic interview
-Must be a graduate, MBA in HR/IR or MSW will be an added advantage
-Must be an immediate joiner (15 days or less)
Designation/Role : Senior Associate - Recruitment
Role : Senior Associate - Recruitment
Experience : 2 to 4 Year(s)
Location : Sector 58, Gurgaon
Key Requirement : At least 2 years of experience in hiring Freshers and that too with Bonds.
Skills and Experience :
- Partnering with hiring managers to determine staffing needs
- Experience in Releasing the offer letters and smooth onboarding
- Screening resumes
- Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Coordinating interviews with the hiring managers
- Following up on the interview process status
- Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
- Communicating employer information and benefits during the screening process
- Sourcing and attracting candidates by using databases, social media etc
- Conducting interviews and filtering candidates for open positions
- Relationship-building skills
- Multitasking skills
- Time-management skills
- Communication skills
- Communication involves both straightforward messages and more tactful, softer messages, either in person, over the phone or over email.










