Team Leader / Assistant Manager - US IT Recruitment
at A MNC client
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills
Similar jobs
Responsibilities :
• Full cycle tech-recruitment - Source and hire the Technical Team through sourcing,
databases, networking sites, Social media, direct approach, referrals, etc.
• Manage the hiring process and provide a high-touch experience for the candidate
from the application to offer.
• Should be able to hire SDE1, SDE2, SDE3, Tech Leads, PM’s etc
• Provide analytical and well documented recruiting MIS reports to the rest of the
team,
• Act as a point of contact and build influential candidate relationships during the
selection process
Must have Skills:
• Minimum of 3-years & up to 8 years of Talent Acquisition experience
• Prior experience of min 3 years in tech-hiring for start-ups/product based companies
• Must have worked in a fast paced Startup
• Prior experience in technical Hiring -either as in-house recruiter or from a
Recruitment Consulting company
• Ability to conduct different types of interviews- structured, competency-based,
Psychometric, stress etc.
• Possess good negotiation skills
• Hands on experience with various selection processes -Video & Telephonic
interviewing, background reference check, etc.
• Prior knowledge of various recruitment management systems
• Good understanding of technology and technical systems
• Possess excellent communication and interpersonal skills and ability to communicate
to all levels and functions both internally and externally.
• Attitude to work hard & smart
Location: Mumbai
Experience: 10 Yrs. Exp. (Preferably in MEP/HVAC Industry)
Salary: 50000 INR
Opening: 1
Key Responsibilities:
Develop and implement effective recruitment strategies to attract top talent in the
HVAC/MEP industry, including sourcing candidates through various channels such as
job boards, social media, professional networks, Consultancies, and industry
associations.
Collaborate with Department HOD’s to understand staffing needs and develop job
descriptions and requirements for open positions.
Proactively source and identify qualified candidates for a variety of roles within the
HVAC/MEP field, including engineers, sale engineers, project managers, and several
other positions.
experience and screening and assessment of candidates to evaluate their skills,
experience, and fit for specific roles.
Coordinate and schedule interviews with HOD’s.
Conduct thorough interviews with candidates to assess their technical competence,
cultural fit, and alignment with company values.
Communicate effectively with candidates regarding the status of their applications,
next steps, and job offers.
Promote the company's employer brand to attract and retain top talent in the
HVAC/MEP industry.
Maintain accurate and up-to-date records of recruitment activities, including candidate
profiles, interview notes, and hiring metrics.
Qualifications:
Bachelor’s degree in human resources, Business Administration, or related field.
Proven experience as a Talent Acquisition Specialist or Recruiter, with a focus on the
HVAC/MEP industry or related sectors.
In-depth knowledge of recruitment best practices, sourcing techniques, and candidate
assessment methods.
Strong understanding of HVAC and MEP disciplines, including technical skills and
qualifications required for various roles.
Excellent communication, interpersonal, and negotiation skills.
Ability to build relationships with candidates, hiring managers, and external partners.
Highly organized with the ability to manage multiple priorities and deadlines
effectively.
Role Must Have's
- Startup Hiring Experience in both Tech and Non Tech domains
- 2 years + Experience
- Demonstrated experience in closing mid and senior roles at startups
- Demonstrated experience in using LinkedIn recruiter, GitHub, and social media channels for recruiting
- Excellent communication and interpersonal skills
- Nice to Have: Computer Science Academic Background
Responsibilities
- Build an effective candidate pipeline through Inbound/Outbound sourcing channels with minimal dependency
- Co-ordinate for interview panel, schedule interviews, and run debriefs efficiently
- Be able to recruit active/passive candidates for Tech roles
- Possess strong ability to pre-screen interview candidates
- Build and maintain a network of potential candidates through pro-active market research and ongoing relationship management
- Communicate well with the hiring manager and stakeholders to ensure an effective interview process.
Behaviors & Experiences
- Independently Driven
- Experience managing and prioritizing multiple searches, projects, and client relationships
- High Learning Agility
- Extraordinarily Conscientious
Responsibilities:
• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.
• Should have good technical knowledge.
• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing
• Candidates for assigned requisitions.
• Must have good experience in hiring Candidates.
• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other
• open-source platforms and have a good pipeline of passive candidates.
• Ability to work independently and multi-task in a fast-paced environment.
• Ability to communicate effectively with candidates and hiring managers.
• Maintaining an internal database of candidates as per their skill sets.
• Excellent sourcing skills.
Qualifications:
• Proven experience as an HR recruiter.
• Proficiency in English.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Self-motivated with a results-driven approach.
JD for HR Recruiter
- Partnering with client to determine staffing needs
- Screening resumes
- Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Performing reference and background checks
- Forwarding screened profiles to client hiring managers
- Coordinating interviews with the clients
- Following up on the interview process status
- Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
- Communicating employer information and benefits during screening process
- Serving as a liaison with area employment agencies, colleges, and industry associations
- Completing timely reports on employment activity
- Payment follow up with client after joining candidate
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Working with Managers to determine hiring needs for the business function team
- Sourcing potential candidates through online channels (e.g. social platforms and professional networks)
- Partnering with Recruiting firms
- Developing a strong relationship with various agencies and work with them to get the right candidates
- Developing strong stakeholder relationships (Hiring Managers) and maintaining effective communication channels
- Designing job descriptions and interview questions that reflect each position’s requirements
- Facilitating the initial conversation with all candidates
- Being the key contact for internal applicants
- Managing internal posting and employee referral programs
- Screening and recommending candidates to hiring managers, handling reference checks, HR round
- Collaborating with stakeholders to improve and streamline the talent acquisitions processes and workflows as we scale the business function teams
- Working closely with business leaders to influence and deliver quality assessment and high-touch candidate experience through all aspects of the recruitment
Desired Candidate Profile
What you need to have:- Graduate or Post-Graduate with 2-4 years of relevant experience in recruiting
- Hands-on experience with recruiting across level with a good understanding of various interview techniques and evaluation methods
- Strong organization, interpersonal and communication skills required
- Ability to deal appropriately with highly confidential information
- Ability to prioritize and juggle multiple tasks simultaneously
- Comprehensive knowledge of, and experience with, Microsoft Word/Excel/PowerPoint
- Hands-on experience with Avature or similar ATS is preferred
Technical Recruitment, Sourcing and End to End recruitment lifecycle.
Hiring for Mid senior to senior roles for technical team.
Stakeholder Management, Team collaboration, Reporting, Good with Data and good communication skill.
ABOUT VOLKS CONSULTING:
Designs, builds and delivers market-leading HRMS solutions for its customers around the world. We
help drive the revolution with unmatched insight and unrivalled technology, connecting front-end
revenue and relationships with back-end execution and efficiency optimized on a common technology
platform. This platform-based approach is enabling leading companies across the globe to get closer to
their customers and achieve real-world results.
PRIMARY ROLE:
We are looking for a Technical Recruiter to join our Product Hiring team for our clients. Technical
Recruiter responsibilities include sourcing, screening and providing a shortlist of qualified candidates
for various technical roles for our clients. You will also network online and offline with potential
candidates to promote the employer brands, reduce time-to-hire and attract the best professionals.
WHAT YOU'LL DO:
• Understand our clients & become a domain expert for them.
• Understand the client’s requirements & source potential candidates from niche platforms like
stack overflow, GitHub, LinkedIn, etc.
• Parse specialized skills & qualifications to screen resumes.
• Perform pre-screening calls to analyse applicants’ abilities which includes a project based
technical screening.
• Interview candidates combining various methods (eg. – structured interviews, technical
assessment & behavioural assessment)
• Craft & send personalized recruiting emails to candidates.
• Facilitate & finalize the candidate offers & timely follow-up to ensure their joining.
SKILL SETS:
• Proven work experience as a Technical Recruiter (1-3 years).
• Sound knowledge on SDLC &various technologies.
• Passion for learning client domains, technical skills & extensive screening methodologies.
• Excellent resume sourcing skills from various platforms like job boards, LinkedIn, stack
overflow, GitHub, etc.
• Excellent verbal & written communication skills including ability to write quality
professional emails.
• Ability to change oneself in a highly productive & fast paced environment.
• Excellent people skills & coordination skills.