
Team Leader / Assistant Manager - US IT Recruitment
at A MNC client
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills

Similar jobs
Role : Senior Technical Recruiter - US Market
Location : Hyderabad(Onsite)
Shift : 7:00 PM to 4:00 AM(IST)
Full-time
Role Overview :
We are looking for an experienced Senior Technical Recruiter with proven leadership capabilities and deep expertise in the US staffing market. The ideal candidate will have a strong background hiring for AI, Product-based, and SaaS organizations, along with the ability to mentor recruiters, drive hiring strategy, and partner closely with stakeholders to deliver high-quality talent at scale.
Key Responsibilities :
- Lead end-to-end recruitment for complex technical roles across AI, Product, and SaaS domains in the US market
- Partner with hiring managers, engineering leaders, and business stakeholders to understand hiring needs and workforce planning
- Drive hiring strategy, market intelligence, and talent mapping for niche and high-demand skill sets
- Mentor, guide, and review the work of junior recruiters to improve quality, speed, and candidate experience
- Manage the full recruitment lifecycle: sourcing, screening, interviewing, offer negotiation, and onboarding support
- Utilize advanced sourcing techniques (LinkedIn, Boolean, job boards, referrals, ATS, talent pools)
- Ensure compliance with US staffing regulations, hiring practices, and documentation standards
- Build and maintain strong pipelines for roles including Software Engineering, AI/ML, Data, Product, Cloud, DevOps, and Architecture
- Track and report recruitment metrics (time-to-hire, conversion ratios, quality of hire)
- Strengthen employer branding and candidate engagement for US-based clients and roles
Required Experience & Skills :
- 5+ years of experience in US Technical Recruitment / US Staffing
- Strong hiring exposure in AI, Product-based, and SaaS organizations
- Hands-on experience recruiting for complex technical roles across multiple tech stacks
- Proven leadership or mentoring experience within a recruitment team
- Excellent understanding of the US recruitment lifecycle, time zones, and client expectations
- Expertise in Boolean search, LinkedIn Recruiter, ATS tools, and sourcing platforms
- Strong stakeholder management, communication, and negotiation skills
- Ability to work in a fast-paced, high-volume, high-quality hiring environment
Preferred Qualifications :
- Experience working with product companies, startups, or global SaaS firms
- Prior experience managing or scaling recruitment teams
- Exposure to diversity hiring initiatives in the US market
- Excellent analytical and reporting skills
EXCITED ABOUT YOUR TASKS?
Team Leadership:
● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.
● Ensure that the team achieves its sourcing and onboarding targets effectively.
Panel Sourcing & Onboarding:
● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.
● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.
● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.
Relationship Management:
● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.
● Handle escalations and resolve issues promptly and professionally.
Quality Assurance:
● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.
Reporting & Coordination:
● Provide regular updates and reports to higher management on team performance and onboarding progress.
● Work closely with the client success and operations teams to align goals and deliverables.
Qualifications:
● A minimum of 10+ years of experience in recruitment or a similar role.
● Proven team management experience is mandatory.
● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.
● Strong communication and interpersonal skills.
● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
● Experience in relationship management with freelancers or external consultants is a plus.
Why Join Us?
● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.
● Opportunity to lead a team and make a significant impact on client success.
● Work in a collaborative and innovative environment.
- At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
- Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
- Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
- Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
- Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate
- Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
- Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)
- Provide support to an organization in finding the qualified candidates for vacant job positions.
- Contribute to the human resource management and employment for smooth functioning of a medical facility.
- Review large number of resumes or curriculum vitae
- Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
- Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
- Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
- Assist in arranging face-to-face interview with higher management.
- Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
- Negotiate and decide the cost/salary of the employee in consultation with the higher management.
- Check the background of candidates followed by employment reference checking.
- Carry out pre-employment tests like medical test, intelligence quotient, emotional quotient, etc.
- Report to the manager on the status of the interview and selection process.
- Work according to the rules, regulations and recruitment strategies of the organization.
- Suggest new approaches towards developing better recruitment policies.
- Arrange several marketing initiatives in advertising job vacancies through job sites, company website, newspaper, job vacancy journals, etc.
- Monitor the need for new employees for a particular post.
- Suggest effective employee benefit schemes to enhance the organization's effectiveness.
- Be aware of the healthcare job market trends.
- Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met.
Technical Recruitment, Sourcing and End to End recruitment lifecycle.
Hiring for Mid senior to senior roles for technical team.
Stakeholder Management, Team collaboration, Reporting, Good with Data and good communication skill.
Manager- Talent Acquisition
Who we are?
At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.
We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.
Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.
We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.
We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.
At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.
Role:
As a Manager -Talent Acquisition you will be responsible to take care of all the recruitment related activities for the organization both Tech and non- tech. You will also be responsible to drive the entire function independently and manage stakeholders as well. Work very closely with the HRBP to manage risk and work on succession planning. You will be the first point of contact for the probable candidates for the organization and drive the company’s brand value.
Traits that you have
A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.
An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.
A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.
Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.
Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.
Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.
A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.
Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.
Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.
Responsibilities:
- Responsible for taking care of end-end recruitment process across the organization which will include tech and non-tech roles across all job levels till on-boarding.
- Work very closely with the stakeholders to understand their requirements and work consultatively giving suggestions on market availability of talent, market dynamics, salary ranges and competitive salary packages.
- Maintain HR metrics like – Cost per hire, Quality of hire etc
- Create a continuous pipeline of candidates with passive job seekers to maintain a relevant talent pool.
Role Skills:
- 5+ years of experience in Talent acquisition with relevant industry hiring.
- Should have worked and scaled teams in startups.
- Subject matter expert in defining the roles for different line of businesses
- Independently managed stakeholders and worked closely on the hiring needs
- Excellent communication skills
- Hands on excel skills to build dashboards and excel reports.
- Bachelor’s/ Master’s degree in computer science or related streams is preferable.











