Business Development Manager

Job Title: Senior Operations Manager

Location: Pune

Company: Boongg - Bike Rental Company

Job Summary: Boongg is seeking a Senior Operations Manager to oversee multiple store locations. You will supervise store managers, ensure smooth operations, and drive process improvements.

Key Responsibilities:

• Lead and manage store managers.
• Improve operational processes and ensure consistency.
• Monitor performances.
• Resolve customer issues and enhance satisfaction.
• Ensure compliance with company policies.

Qualifications:

• 5+ years of operations management experience.
• Strong leadership, problem-solving, and communication skills.

• Review game design and requirements documents and develop test plans
• Test and report issues using JIRA, an issue tracking system used by the company.
• Work with the production team on prioritizing the issues.
• Work closely with product team and designers to understand requirements for the purpose of quality assurance.
• Work independently with minimum guidance.
• Video game enthusiast with a knack for finding bugs
• Work as member of team assigned to a project for testing a specific game
• Execute and update Test cases assigned as per instructions and timelines
• Identify and report functionality bugs
• Write all bugs in conformance to internal standards and project specific requirements
• Update all bug databases with accurate and complete information 
• Complete all tasks assigned, as per instructions and timelines
• Work closely with other team-members to share, discuss and clarify issues essential to effective execution of project
• Identify and help implement opportunities for improvement in security, quality and process controls
• Perform all tasks in strict compliance to Information security policy and quality standards

Responsibilities:

• Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
• Self-starter & motivator and a keen learner of new technology and other related stuff
• Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
• Good team player with excellent communication skills and quick adaptability to new technologies & work environments
• Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
• Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
• Must have done customizations on NetSuite platform in implementation projects
• Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
• Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
• Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
• Exposure to SVN, Box or any code repository technologies.
• Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
• NetSuite Functional experience will be a plus
• Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
• Should be expertise in troubleshooting the scripts using Debugger and Console.
• Should be familiar with Code Version Control - Git, Bitbucket
• Should have knowledge on script optimization and error handling
• Must have knowledge in integration and Unit testing and code debugging
• Should be experienced with Advanced pdf customizations with extended script knowledge
• Candidate is expected to have worked on all the above technologies and not merely theory knowledge
• Should be familiar with Agile methodology
• Having Core JavaScript library customizations and understanding to apply is plus.
• Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
• Knowledge on any Project Management tool like Jira is plus.
• Other Industry standard responsibilities

Experience:

• Candidates should have 2+ years of experience in NetSuite.
• Candidates should have Computer background.
• Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
• Excellent communication for client facing on need basis.

Database Administrator (DBA)

EDUCATION,EXPERIENCE REQUIRED:

BE/MCA/ B.TECH / BCA

Exp -  Min 4 yrs  

CTC – Upto 12 LPA

Job Description:

1. Installing, Configuring, Managing, Monitoring and troubleshooting SQL Server 2005/2008/2008R2/2012/2014/2016
2. Database administration activities like Installation, Configuration, Backup & Recovery, and Database Security.
3. Providing availability solutions like Mirroring, Log Shipping, Replication and Always on.
4. Database Up gradation and Migration
5. Ensure performance monitoring, backup, restore, and security recovery solutions.
6. Troubleshooting expertise in SQL server issues under production environment.
7. Handling the entire production servers with skills and understanding client's requirement Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them).
8. Automating process by creating jobs, and error reporting using Alerts by SQL Server Agent.
9. Backup and Recovery strategy, Database Refreshes.
10. Creation and maintenance of Databases, creating Roles and managing user permissions.
11. Setting up, trouble shooting and maintenance of production server databases.
12. Providing Production support for Database and Applications.
13. SQL Server store procedure, functions, View, Index and trigger development.

 

Job requirement:

1. Deep understanding of OS and its management including kernel space management
2. Experience with Linux servers in virtualized environments
3. Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
4. Experience in Monitoring tools like Nagios.
5. Familiarity with load balancing, firewalls, etc.
6. Proficient with network tools such as iptables, Linux IPVS, HA Proxy, etc.
7. Experience with virtualization technologies, such as Xen KVM and VMware.
8. Ability to build and monitor services on production servers

• 4+ years distributed service engineering experience in a software development environment
• Experience driving feature design reviews, documentation, UX reviews, and working with Product Managers through the entire launch process
• Strong development experience in Java, C++, C#, or similar OO languages
• Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals
• Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures
• Good understanding of databases, NoSQL systems, storage and distributed persistence technologies
• Experience building multi-tenant, virtualized infrastructure a strong plus

Job Description :

• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.

Note : Night Shift 
           Time : 6:30PM - 4:30AM
        
            Fluent english is must

Hello there! Infrrd here.

Haven't heard of us before? No problem. First off, it's pronounced In-fur-d.

We are the creators of a proprietary Intelligent Document Processing platform that automates data extraction from complex and messy unstructured documents. Something nobody has done before! And of course, were very proud of that.

For over a decade, we've been building expertise in Artificial Intelligence, Machine Learning, Deep Learning, Natural Language Processing, Neural Networks and much more. And what are we doing with this expertise?

Good question. We are building technology that is disrupting the data extraction space for 5+ years now. We have over 300 smart-as-a-whip colleagues working from all over the globe.

And now, we are on the lookout for a great UI Lead.

Must have skills:

1. 8+ years of experience in UI development.
2. Should have managed a team of 3-4 members
3. Proficiency in front-end web development tools, i.e., HTML, CSS, JavaScript, jQuery, and AJAX.
4. Experience in modern frameworks like Angular, React JS, Bootstrap, Node.js, etc.
5. Should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
6. Demonstrated experience in developing and deploying high-volume, multi-tiered, distributed mission-critical applications.
7. Good understanding of creational and structural design patterns in JavaScript.

Nice to have skills:

1. Experience using Git version control software
2. Experience working in an Agile/Scrum development process
3. Create & Own design and development artifacts as per best SDLC practices.
4. Good understanding of Relational database experience and demonstrated abilities in SQL and data modelling is required.
5. Use Adobe Creative Suite programs, e.g., Photoshop, Illustrator to mockup UI elements. 6. Use visual aids such as wireframes, storyboards and UI flow charts, to plan and present user interface designs.

What you will do:

1. Create cross-browser, fully functional web pages using HTML5, CSS3, and JavaScript, while strictly adhering to accessibility and W3C web standards.
2. Collaborate with developers, product managers, designers, web publishers, producers and back-end engineers to support revenue operations and meet project deadlines.
3. Review new code (self and peer) following W3C web standards and strict QA guidelines.
4. Evaluate technical feasibility and offer suggestions & guidance for product development. Build proof-of-concept prototypes for new projects.
5. Create scoping timelines and development project plans for new projects.
6. Participate in interviewing, hiring, on-boarding, and training new employees.
7. Mentor development team members with less experience.
8. Recognize tool/system deficiencies and work with leadership to implement effective solutions.
9. Assist leadership in setting, documenting and communicating technical standards and processes to ensure they are followed.

And along with that, someone who is curious to learn, drives the whole team to perform better and is a cool person to work with. That is when we will make a great team together, right?

Looking forward to speaking with you.

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.