Sr.Salesforce service cloud developer

We're hiring a Tele-caller for Collection & Recovery in Bengaluru (Hebbal area). The role involves making outbound calls to customers with outstanding debts, negotiating repayment plans, and maintaining accurate records. Proficiency in English, Hindi, and local languages (e.g., Kannada) is required. Prior experience in collections/customer service is preferred. Strong communication and organizational skills are a must. Bachelor's degree required. CTC is based on previous experience.

*Job Title: Technical Support Engineer– Electrochemical Applications*

Location: Delhi / Kolkata/ Maharashtra/ Bihar(Onsite) – Travel Required

Office Hours:

⏰ 9:30 AM – 5:00 PM

Salary & Benefits:

Freshers: ₹2 LPA + travel expenses, food expenses, bonus, increment.

Experienced Candidates: ₹2-3 LPA (depending on interview performance).

Post-Probation Salary Hike: Based on performance, study, and the number of visits conducted and medical insurance .

*Job Description:*

We are looking for a B.Sc./M.Sc. in Chemistry or B.Tech/M.Tech in Chemical Engineering professional to join our team as an R&D Support Advisor. The role involves providing technical information and support in various electrochemical application areas, including:

*Bio-Fuel Cells

Analytical / Physical Chemistry

Batteries / Supercapacitors

Corrosion

Electrocatalysis

Environmental Sciences

Food Science

Healthcare / Pharmacology

Microscopy

Optics / Photovoltaics

Key Responsibilities:

Provide technical support and guidance to professors, scientists, and researchers from top institutions such as IITs, NITs, CSIR Labs, BARC, ISRO, central/state universities, and private R&D labs in India and abroad.

Offer expert insights on electrochemical applications relevant to research and industry needs.

Attend product training sessions conducted by specialized application engineers from the US, Europe, or India.

Respond to technical queries and engage in research-related discussions.

Conduct meetings, presentations, and discussions with key stakeholders.

Stay updated on advancements in electrochemical research and applications.

Required Qualifications & Skills:

*Education: B.Sc./M.Sc. in Chemistry OR B.Tech/M.Tech in Chemical Engineering, Electrical Engineer*.

*Knowledge: Strong understanding of electrochemistry and its applications.*

Communication Skills: Ability to effectively interact with researchers and professionals.

Learning Ability: Willingness to acquire new technical knowledge and relay information efficiently.

Travel Readiness: Open to traveling for technical meetings as required.

*Company Benefits:*

Competitive Salary (as per industry standards).

Travel Expenses Covered (lodging, boarding, food, and conveyance for technical meetings).

Performance-Based Incentives, Bonuses, and Annual Increments.

Medical Insurance provided by the company.

Opportunity to pursue specialized diploma courses in relevant disciplines.

Job Title: React Lead Developer

Location: Airoli, Mumbai

Work Mode: Work from Office (WFO) – Full-time

About the Role:

We are seeking a highly skilled and experienced React Lead Developer to join our growing team in Airoli, Mumbai. The ideal candidate will lead front-end development efforts, mentor developers, collaborate closely with cross-functional teams, and play a key role in delivering scalable, high-performance web applications.

Key Responsibilities:

• Lead the design and development of responsive web applications using React.js
• Collaborate with UX/UI designers, product managers, and backend teams to deliver high-quality products
• Write clean, maintainable, and well-documented code
• Optimize applications for performance and scalability
• Conduct code reviews and ensure coding best practices are followed
• Mentor and guide junior developers in the team
• Participate in architectural discussions and contribute to tech strategy
• Keep up with emerging trends and technologies in frontend development

Required Skills & Experience:

• 6+ years of experience in frontend development, with at least 3 years in React.js
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3, Redux, and REST APIs
• Experience with React Hooks, Context API, and component-based architecture
• Familiarity with Webpack, Babel, and modern build tools
• Experience with version control tools like Git
• Exposure to Agile methodologies and CI/CD pipelines
• Strong problem-solving and debugging skills
• Excellent communication and leadership qualities

Nice to Have:

• Experience with TypeScript, Next.js, or React Native
• Exposure to cloud platforms (AWS/Azure)
• Familiarity with testing frameworks (Jest, Cypress, etc.)

Education:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

• Identify bad code practices in Ruby and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Ruby.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Ruby best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.