Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.
This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.
Key Responsibilities
Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
Create and maintain technical documentation for customizations, integrations, and configurations.
Proactively identify system improvements, performance enhancements, and automation opportunities.
Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
Ensure compliance with Salesforce security standards, governance, and data privacy policies.
Required Skills & Qualifications
7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
Deep understanding of Salesforce security model, sharing rules, and data architecture.
Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage full development ownership in a fast-paced environment with minimal supervision.
Preferred Skills
Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
Familiarity with Agile/Scrum methodology and working with cross-functional teams.
Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).
Shubham Vishwakarma
Full Stack Developer - Averlon
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Website : https : //flobiz.in/
FloBiz is India's first neobusiness platform, revolutionizing the way Small and
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MSMEs in the country, and we are well on our way to achieving this goal. Our flagship
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towns with its billing, accounting, inventory management, and payment collection
solutions. With over $25 billion in annual transactions, we are proud to be a rapidly
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Our Flagship product : MyBillBook
myBillBook is India's leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitise their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil.
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• Write clean, efficient, and maintainable code in multiple programming languages as needed.
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• Hands-on experience with cloud platforms like AWS or Google Cloud Platform.
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Perks @ Benefits :
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• An extensive medical insurance that looks out for our employees & their dependants. Well love you and take care of you, our promise
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• A cool work-from-home setup that makes you feel right at home. An environment so comfortable that you won't miss your home.
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PlanetSpark is on the lookout for a Business Development Associate at our Gurgaon office!
Join us in the dynamic Ed Tech industry and take charge of inside sales. Check out the key details below:
Job Title: Business Development Associate
Location: Gurgaon
Work Setting: Office-Based (WFO)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (optional)
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As a Business Development Associate, you will:
Help students choose the perfect learning course from our educational offerings.
Kickstart phone conversations with parents who've experienced demo classes for their kids.
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Training Period: 21428 (Stipend)
Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)
Required Skill: Excellent Communication
Experience Required: 0-3 Years (Freshers welcome!)
Minimum Education: Graduation
Graduation Years: 2018-2024 passouts
Important Criteria:
Willingness to work 5 days a week.
Thrive in a startup environment with high-intensity learning and rapid growth.
Job Location: Gurugram
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● 5+ years of Javascript, HTML, and CSS.
● 5+ Working knowledge of React, Angular or an equivalent MVC framework.
● 5+ Experience with the API toolset: REST, HTTP, GraphQL, JSON, XML, Postman, etc.
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Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
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MongoDB| 1.working experience on REST APIs , using NODE js with express for web and apps (andriod and Ios) |
| 2.working experience with web socketIO |
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| 6. Working experience on version control like GitHub, Bitbucket |
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon