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At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.
What you’ll do:
- Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
- Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
- Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
- Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
- Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.
What you bring:
- Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
- Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
- Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
- Team Player: Work collaboratively with both internal teams and customers to ensure success.
If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!
- Manage accounts and financial operational activities
- Prepare Daily, Weekly and Monthly reports
- Record Maintenance for Factory and Admin Compliances
- Coordinate with auditor office about GST, TDS, and TCS Filings
- Manage the accounts team
Are you an IT professional with 1.5-3 years of experience with strong fundamentals in any programming language? If yes, Apply now!
Position: Programmer Analyst
CTC: 8LPA to 10LPA
Interview Process:
1. Eligibility Check
2. Technical and HR Round of Interviews
3. A letter (LoI) from the Client to kick start the Technical Grooming Session
4. Evaluation
5. Offer letter
We are seeking an experienced SEO Executive to join our team. The ideal candidate should have a minimum of 1-3 years of experience in SEO and must possess expertise in ecommerce SEO. As an SEO Executive, you will be responsible for analyzing, reviewing, and implementing changes to our websites to ensure they are optimized for search engines.
Responsibilities:
- Conduct keyword research and analysis, and create content strategies based on the analysis.
- Optimize website content and structure for search engines.
- Work with developers to implement on-page SEO changes.
- Conduct regular audits of our websites and identify areas for improvement.
- Monitor and analyze website traffic, rankings, and other metrics to identify opportunities for improvement.
- Keep up-to-date with the latest trends and best practices in SEO and ecommerce.
- Provide SEO guidance and recommendations to other departments, including marketing and development teams.
Requirements:
- A minimum of 2-3 years of experience in SEO.
- Must have knowledge and experience in ecommerce SEO.
- Strong understanding of on-page and off-page SEO.
- Experience with website analytics tools, such as Google Analytics.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment.
- Detail-oriented and able to prioritize tasks effectively.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● 3+ years’ experience developing Big Data & Analytic solutions
● Experience building data lake solutions leveraging Google Data Products (e.g. Dataproc, AI Building Blocks, Looker, Cloud Data Fusion, Dataprep, etc.), Hive, Spark
● Experience with relational SQL/No SQL
● Experience with Spark (Scala/Python/Java) and Kafka
● Work experience with using Databricks (Data Engineering and Delta Lake components)
● Experience with source control tools such as GitHub and related dev process
● Experience with workflow scheduling tools such as Airflow
● In-depth knowledge of any scalable cloud vendor(GCP preferred)
● Has a passion for data solutions
● Strong understanding of data structures and algorithms
● Strong understanding of solution and technical design
● Has a strong problem solving and analytical mindset
● Experience working with Agile Teams.
● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders
● Able to quickly pick up new programming languages, technologies, and frameworks
● Bachelor’s Degree in computer science
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English

What You’ll Do
- Should be able to develop an application with vanilla Javascript without any frameworks.
- Maintain reusable code and improve code quality.
- Optimize application for maximum speed.
- Should take ownership and work closely with other teams. such as back-end.
- Make suggestions for better solutions to problems and keep abreast of the latest and emerging technologies.
- Be comfortable working throughout the lifespan of a project.
Who you are
- Should have minimum 5+ years of experience.
- Proficient understanding of web markup, including HTML5, CSS3 and vanilla JavaScript.
- Should have good knowledge on ES6.
- Understanding of CSS pre-processing platforms, such as LESS and SASS.
- Should be proficient any of the the frameworks ReactJs, VueJs etc.
- Should have knowledge on Node Js.
- Should have hands on experience web component development.
- Good understanding of Responsive Web Designing, CSS media queries and Bootstrap library.
- Understanding of cross-browser compatibility issues and ways to work around them.
- Good understanding of asynchronous/Ajax request handling.
- Good understanding of OOJS.
- Knowledge of code versioning tools, such as GIT.
- Knowledge in writing UI test cases using any test framework.
Education
- Bachelor's degree in Computer Science, Engineering or equivalent demonstrable experience.
Benefits
- In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
- Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
- Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
- Activities -From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
- Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.



- Design and develop cloud native enterprise applications
- Define and establish conventions, standards and best practices for the SDLC process and ensure that quality control is of paramount importance at each step of the development life cycle
- Develop reusable frameworks and libraries that can drastically accelerate new application development in the future
- Participate in the requirement analysis and gathering process and also perform sit-withs with business teams to ensure there is full clarity of the problem statement
- Actively engage wih infrastructure team and take ownership of DevOps processes to ensure that build and deployment processes are efficient and optimal.
- Actively engage with project stakeholders to ensure all are in sync with the progress, risks and issues
- Quickly learn and adopt cutting edge technologies to help keep the org ahead of the curve



