Content Creator Intern

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by

the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO,

Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

We build a cloud-based business platform where manufacturers & traders can network with each other and discover trusted buyers and suppliers on the network. Our team consists of generalist engineers who work on building modern websites (SPA & Isomorphic), mobile apps for Android & iOS, REST APIs and servers, internal tools, and infrastructure for all our users.

What do I need?

Graduation/Post-Graduation in any stream (Mandatory Pedegree)

2-5 years experience in Product Management in any company Strong in data analysis with hands on experience in MS Excel and SQL

Strong problem solving skills and willingness to roll up one's sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization

Willingness to learn and read about new technologies

Product Management, Product Strategy, Analytical Skills, Data Analytics, SQL, MS-Excel, Microsoft Excel, Innovation and Product innovation What will I be doing?

Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth Regularly interact with customers, customer success team and industry experts to come up with ideas to drive their metrics

Be very proficient in studying and analysing the usage and product data to understand customer behaviour

Work closely with the technology team to ensure their ideas are quickly tested in production environment with frequent iterations Ensure successful ideas get implemented in the product in a scalable and optimized manner

Assesses market competition by comparing the company's product to competitors' products

Work closely with the Growth Team to understand the type of customers we are targeting and their needs and If required, PM can help the growth team in fine tuning the target market and buyer profiles

Work closely with the Customer Success Team to ensure customer delight and success

Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers

2-3 years in core product 
Pedegree is must (IIT, IIM)
B2C
Fintech
Journey from Product Analyst to product manger
Bussiness side growth

• Act as primary day-to-day contact on analytics to agency-client leads
• Develop bespoke analytics proposals for presentation to agencies & clients, for delivery within the teams
• Ensure delivery of projects and services across the analytics team meets our stakeholder requirements (time, quality, cost)
• Hands on platforms to perform data pre-processing that involves data transformation as well as data cleaning
  
• Ensure data quality and integrity
  
• Interpret and analyse data problems
  
• Build analytic systems and predictive models
  
• Increasing the performance and accuracy of machine learning algorithms through fine-tuning and further
  
• Visualize data and create reports
  
• Experiment with new models and techniques
  
• Align data projects with organizational goals

• Min 6 - 7 years’ experience working in Data Science
• Prior experience as a Data Scientist within a digital media is desirable
• Solid understanding of machine learning
• A degree in a quantitative field (e.g. economics, computer science, mathematics, statistics, engineering, physics, etc.)
• Experience with SQL/ Big Query/GMP tech stack / Clean rooms such as ADH
• A knack for statistical analysis and predictive modelling
• Good knowledge of R, Python
• Experience with SQL, MYSQL, PostgreSQL databases
• Knowledge of data management and visualization techniques
• Hands-on experience on BI/Visual Analytics Tools like PowerBI or Tableau or Data Studio
• Evidence of technical comfort and good understanding of internet functionality desirable
• Analytical pedigree - evidence of having approached problems from a mathematical perspective and working through to a solution in a logical way
• Proactive and results-oriented
• A positive, can-do attitude with a thirst to continually learn new things
• An ability to work independently and collaboratively with a wide range of teams
• Excellent communication skills, both written and oral

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.