Sr. Salesforce Developer

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

EDUCATION & EXPERIENCE :

- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.

- A knack for problem-solving, data structures, and algorithms.

- Proficiency in ElasticSearch.

- 3+ years of hands-on development experience, primarily in building products for large enterprises.

- Exceptional communication skills.

- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.

- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.

- Expertise in building concurrent and/or parallelized, highly performant scalable applications.

- A track record of identifying and addressing complex issues in scalable deployments.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.

ROLES & RESPONSIBILITIES :

- Dive deep into technical aspects (Analysis, Design & Implementation) as required.

- Take complete ownership of features within the product.

- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.

- Collaborate with the team to design solutions, seeking stakeholder input before implementation.

- Create essential artifacts such as functional specifications and detailed designs for your assigned features.

- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.

- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.

- Share your expertise and mentor team members.

- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.

About MathonGo

MathonGo is one of India’s leading EdTech platforms revolutionizing learning for JEE aspirants through high-quality digital content, data-driven test series, and AI-powered learning tools. With brands like Quizrr and MARKS App, we’re building a next-generation ecosystem that helps students learn smarter, perform better, and achieve their dream college.

Role Overview

As an HR & Operations Executive, you will play a pivotal role in managing end-to-end HR processes, employee experience, and day-to-day operations that ensure the smooth functioning of the organization. This is a cross-functional role that bridges people management, administration, and operational excellence across multiple teams at MathonGo.

Key Responsibilities

Human Resources

• Manage the recruitment lifecycle — from job posting and sourcing to screening, coordinating interviews, and rolling out offers.
• Maintain and update HR databases, employee records, and attendance systems.
• Handle onboarding and exit formalities, ensuring a smooth experience for all employees.
• Draft and issue offer letters, MoUs, NDAs, internship certificates, and experience letters.
• Support performance evaluation cycles, leave tracking, and payroll coordination.
• Organize employee engagement initiatives, birthdays, and recognition programs to maintain a positive work culture.

Operations

• Coordinate daily office operations, logistics, and vendor management (devices, stationery, housekeeping, etc.).
• Manage contracts and renewals with external partners, agencies, and freelancers.
• Assist in tracking procurement, reimbursements, invoices, and salary disbursements in coordination with the Finance team.
• Ensure compliance with company policies, processes, and statutory requirements.
• Support leadership with reporting, documentation, and operational planning across departments.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• 1–3 years of relevant experience in HR or Operations (start-up/EdTech experience preferred).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Familiarity with HR tools (Google Workspace, Excel, Notion, etc.) and willingness to learn internal systems.
• Proactive, reliable, and able to handle confidential information with integrity.

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Java development

·      Experience working with databases and/or CRM systems. 

·      Experience with, or willingness to learn the Salesforce platform

Secondary Skills (nice to have)

·      Experience with Salesforce APEX, VisualForce, SOQL, etc. 

·      Experience building and maintaining Salesforce AppExchange apps. 

·      AWS ecosystem and tools, developing for serverless environments. 

·      Front-end expertise: HTML, CSS, JavaScript, etc. 

·      Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable. 

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

An SEO analyst is responsible for optimizing websites and online content to improve their visibility on search engine results pages (SERPs) and drive organic traffic. They perform keyword research, optimize on-page elements, build high-quality backlinks, analyze website performance, and collaborate with teams to achieve SEO goals.

https://smart-tech.melbourne/

Title: Sales Specialist
Experience: 1 - 2 years
Salary: 25-30k + Variables

Shift: US Shift (California Time)

Job Description:

We are currently seeking a motivated and experienced Sales Specialist to join our dynamic sales team. As a Sales Specialist, you will be responsible for driving sales and revenue growth by promoting our products/services and acquiring new customers. This is a full-time position with a focus on sales and cold calling.

Responsibilities:

● Conduct outbound sales calls to potential customers and prospects.
● Meet or exceed sales targets on a consistent basis.
● Actively participate in sales meetings and training sessions.
● Maintain accurate records of sales activities, customer interactions, and follow-up activities.
● Collaborate with the sales team to develop effective sales strategies and achieve collective goals.
● Stay updated on industry trends, competitor activities, and market conditions.
● Provide exceptional customer service throughout the sales process.
● Proactively identify new sales opportunities and potential leads.
● Represent the company with professionalism and integrity.

Requirements:

● Minimum of 1-2 years of proven experience in sales, preferably in a similar role.
● Strong cold calling and prospecting skills.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● Results-oriented mindset with a strong drive to meet and exceed targets.
● Knowledge of sales techniques and strategies.
● Familiarity with CRM software and sales tools.
● Ability to adapt to a fast-paced and dynamic work environment.
● Strong negotiation and closing skills.

SalaryandBenefits:
● Competitive salary ranging from 25,000 to 30,000 per month, depending on experience.
● Additional variable incentives based on performance.
● Standard work shifts from 6:30 pm to 3:30 am.
● Opportunities for professional growth and career development.

● Supportive and collaborative work environment.

If you meet the above requirements and are ready to take on this exciting opportunity, we would love to hear from you.

Senior Oracle Database Administrator

Experience and CTC: 7 to 10 Years (20 LPA- 25 LPA)

Educational Qualification: B.Tech/ MCA

Location: Noida

Notice Period: Immediate to 20 Days

Required Skillsets:

DBA, RAC , RMAN, Perfromance tuning, Backup & recovery, Data guard

Primary Responsibilities

• Oracle database administration and basic understanding of performance Tuning
• Instance tuning, schema management, space management, disaster recovery, data replication, database refresh, and SQL programming and tuning
• Basic Understanding of Oracle RAC
• Basic Understanding of Oracle Data guard
• Understanding of UNIX shell scripting
• Knowledge of upgradation and Migration to higher version
• Should be ready for travel in India and abroad and open for working in any shift
• Good troubleshooting skills required and ability to handle production support
• Sound knowledge of Oracle Database Performance tuning
• Sound knowledge of RMAN backup and recovery procedure
• Ability to work across multiple global sites and working teams is imperative
• Experience with Grid Control, Performance Tuning and Diagnostic packs
• Should have worked on big Oracle development/UAT and production databases
• support across multiple hardware and software platforms including Solaris and AIX, HP-UX, LINUX is desired
• Ability to perform DBA activities that span multiple phases of database application life cycle
• Good understanding of Database performance tuning Oracle 11g & 10g
• Maintain standards and strategies for security, database objects and backup/recovery
• Validate that all physical database designs satisfy business requirements and meet standards to database objects, data integrity, security, performance and recoverability
• Understanding of Operating system like HP-UX, AIX, Solaris, Linux and storage
• Inventory of Best Practices , Automation scripts, SLA and KPI benchmark
• Must be self- motivated and well- organised

JOB DESCRIPTION

• Client acquisition and business development by direct/indirect sales.

• Offer customised portfolio solutions to clients based on their risk/ return and liquidity profile.

• Maximise revenue generation and lead closures by using social and public media marketing campaigns.

• Strong client focus including pre and post sales services for long term wealth retention.

• Meet and advise clients on real estate.

• Transaction management and deal closure from sourcing to ROI generation.

• Develop Square Yards as a brand by ensuring service standards in line with company policies.

• Attractive incentives, mobility across regions (global), fast track growth and equity ownership for superior performers.

What will you do?

• Website development using LAMP technologies.
• Responsible for the development of new applications and enhancements in an existing application.
• Responsible for testing of the application, performance analysis, etc.
• Good communication skills.
• Strong Analytical and troubleshooting skills.
• Ability to meet deadlines while staying focused.
• Attention to detail and ability to work with 100% efficiency.

What does it need?

• This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
• Minimum 2 years of experience.
• Knowledge of PHP & MySQL is a must.
• Should be capable of deploying application on Apache Web Server.
• Knowledge of HTML, CSS & JavaScript.
• Knowledge of Linux/Ubuntu etc will be an added advantage.
• Knowledge of jQuery and Ajax will be an added advantage.

• A Bachelors or master’s degree in engineering.
• 2-4 years of experience in software product development.
• Excellent in Data structure, Algorithms &amp; Problem-solving skills.
• Should be willing to code in Node.js/Java/Python/ROR/Golang
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Customer-focused, react well to changes, work with teams and able to multi-task.
• Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
• Must be a self-starter who can work well with minimal guidance and in fluid environment