C#.net, MS Dynamics CRM

Position Overview: 

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position.  

Work Location- Pune

Job Type- Hybrid

Key Responsibilities: 

• Active Customer engagements: Actively participate in Customer discussions, proactively, first for the implementation and later for making them successful in deriving the value from the product.  
• Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by overcoming the current issues and based on the knowledge even propose solutions. 
• Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues. 
• Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders ensuring product meets the customers’ requirements and align with the overall product vision. 
• Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency. 
• Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.  
• Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals. 
• Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding. 

Qualifications: 

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 
• 5+ years of practical experience in networking and storage domains, with a focus on supporting enterprise customers. 
• Strong domain knowledge in Storage and Networking, with exposure to monitoring technologies and practices. 
• Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments. 
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and internal teams across geographies and time zones.  
• Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution 
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. 
• Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction. 

Company Overview: 

Virtana delivers the industry’s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud – empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud.   

As we continue to expand our portfolio, and grow our customer base across multiple geos, we are seeking a highly skilled and hands-on Senior Support Engineer to support ever growing customer base. 

Why Join Us: 

• Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring. 
• Collaborative and innovative work environment. 
• Competitive salary and benefits package. 
• Professional growth and development opportunities. 
• Chance to work on cutting-edge technology and products that make a real impact. 

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring. 

Job description- Information Security(Financial)

Roles and Responsibilities

HTC Global Security Delivery Centre will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the companyC Global cyber security consulting team, individual’s primary role would be to be a part of ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS, Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements.
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in developing proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant HTC Territory teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Sound knowledge of Internal financial Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge of General Leger / Balance Sheet / Journal Entry / Budgeting / Financial fraud
• Sound knowledge on business controls and process controls. Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Job Description

Arré is looking for a sharp creative mind that lives on social media and can create/collaborate on diverse, multiformat, multimedia storytelling in a distinctive and unique voice, catering to the urban genz.

• The job entails an end-to-end ownership of Arré social media channels and all content (whether produced by Arré, Arré Studio, or any of the upcoming verticals of Arré) published on social media (FB, Twitter, Instagram, Youtube, Linkedin, Snapchat, Substack etc.)
• Ideating on the content calender with the creative team. The social media person will be looked upon to provide on-point insights into social content trends
• Executing posts and copies, ensuring consistency of the Arré tone of voice
• Tracking of metrics - followers, engagement
• Where required, be able to run promotional campaigns on the social media platforms
• Active contribution into the development of a short-format content slate including collaboration with other social pages, talent and influencers
• Tracking opportunities for Arré to enter awards/ competitions for its content
• Working with Arré’s partners (OTT platforms) where required to collaborate on promotional activities on shows from Arré Studio 

• Key responsibility is to design, develop & maintain efficient Data models for the organization maintained to ensure optimal query performance by the consumption layer.
• Developing, Deploying & maintaining a repository of UDXs written in Java / Python.
• Develop optimal Data Model design, analyzing complex distributed data deployments, and making recommendations to optimize performance basis data consumption patterns, performance expectations, the query is executed on the tables/databases, etc.
• Periodic Database health check and maintenance
• Designing collections in a no-SQL Database for efficient performance
• Document & maintain data dictionary from various sources to enable data governance
• Coordination with Business teams, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc
• Data Governance Process Implementation and ensuring data security

Requirements

• Extensive working experience in Designing & Implementing Data models in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc).
• Programming experience using Python / Java.
• Working knowledge in developing & deploying User-defined Functions (UDXs) using Java / Python.
• Strong understanding & extensive working experience in OLAP Data Warehousing (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) architecture and cloud-native Data Lake (S3, ADLS, BigQuery, etc) Architecture.
• Strong knowledge in Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model.
• Extensive technical experience in SQL including code optimization techniques.
• Strung knowledge of database performance and tuning, troubleshooting, and tuning.
• Knowledge of collection design in any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc), along with implementation of best practices.
• Ability to understand business functionality, processes, and flows.
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently.
• Any OLAP DWH DBA Experience and User Management will be added advantage.
• Knowledge in financial industry-specific Data models such as FSLDM, IBM Financial Data Model, etc will be added advantage.
• Experience in Snowflake will be added advantage.
• Working experience in BFSI/NBFC & data understanding of Loan/Mortgage data will be added advantage.

Functional knowledge

• Data Governance & Quality Assurance
• Modern OLAP Database Architecture & Design
• Linux
• Data structures, algorithm & data modeling techniques
• No-SQL database architecture
• Data Security

Requirements

• 2-5 years of experience as a front-end developer
• Experienced in developing applications using JavaScript, ReactJS, Redux, Redux Saga, NodeJS, HTML5, CSS3/CSS4 and other UI technologies.
• Understanding and experience with ES6 concepts, asynchronous processing, partial page refresh, DOM traversal and manipulation.
• Experience with REST API construction, documentation, and architecture, including API description languages like Swagger.
• Comfortable writing Unit Test Cases (Enzyme/ Jest)
• Familiar with cloud services: AWS, Dev-ops such as Git, Jira, Confluence
• Good to have experience/knowledge of
  • Spring (MVC, IOP/DI, REST, Security)
  • Docker,
  • Scala,
  • Python
• Able to connect the dots between code and business value

Responsibilities

• Engage in high level conversations about business strategy and the role tech plays in it
• Write well-designed, testable, and efficient code that powers our application
• Write specs and do planning for everything we build
• Conduct application analysis, testing, and debugging
• Diligently document code to keep it clean and transparent
• Ensure cross-browser and device compatibility

You Are

• You believe it’s always on you to make sure anything you do is a success.
• You have the ability to make quick and effective decisions.
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved.

Add-Ons/Interview Process

• You should be comfortable working in a Start-up for in-house product development.
• Will not be engaged with any Client, but with the internal team (in India & the US).
• Will be provided a hands-on exercise to complete and submit as a part of interview.