Business Developer

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed the quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues.

Responsibilities:

• Motivated, self-driven individual who is looking to work in a lean and dynamic team.
• Identify and reach out to new business prospects/leads based on predefined criteria.
• Ideally, have experience in the technology industry prospecting and selling solution-led deals to C-level executives.
• Preferred proven SaaS or technology sales experience, in the Indian market.
• Preferred proven ability in penetrating small and large corporations to find decision-makers through various tools & platforms.
• Pitch to Prospects/Customers via cold calling.
• Develop a robust pipeline and monitor it using the Company's CRM system.
• Demonstrate operational excellence in order to relentlessly and resourcefully meet objectives.
• Prior experience in generating leads in the Indian market is essential.
• Follow up with prospects on a regular basis.
• Route BANT qualified leads & opportunities to the appropriate VPs for further discussions and closure.
• Understanding tools & platforms like Mr E, Lusha, Apollo.io, and LinkedIn is a must.

Requirements:

• Bachelor's degree or equivalent
• 1-6 years of previous inside sales experience
• Experience with CRM systems

1.Outbound calls

2.Product/Service Knowledge

3.Lead Generation

4. Relationship Building

5. Sales Pitch

6.CRM Management

7.Follow Up

8.Collaboration

Job Description :

We are looking for a Full Stack Developer specializing in Angular JS, NodeJS, and React Native, who is extremely hands-on and can take charge of the complete Web Development process to deliver unique & customer-centric web applications.

Skills :

- PRIMARY SKILLS NEEDED: NodeJS, AngularJS, React JS

- MySQL and NoSQL DB (like MongoDB/Cassandra) - MUST HAVE.

- jQuery, JSON, AJAX, web services/REST, SQL.

- JavaScript frameworks like NodeJS, AngularJS, ReactJS, Jasmine or Ember, etc., or JS-based build tools like Grunt, Gulp, and Bower.

- Working knowledge of Apollo, GraphQL, and Moment.js is an advantage.

- UX or UI designing experience is an advantage.

Experience :

- 3+ years of Full Stack Application development experience is a must.

- Deep understanding of client-side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery.

- Strong experience using a client-side MVC framework such as NodeJS, React JS, NextJS, Redux, and AngularJS.

- Topnotch programming skills and writing code for robust software design.

- Experience in responsive design, cross-browser compatibility, and website performance.

- Experience in object-oriented design skills.

- Aggressive problem diagnosis and creative problem-solving skills.

- Experience with Git.

- Experience with handling Services, RESTful, and APIs.

- Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.

Responsibilities :

- To work with a cross-functional software development team on highly visible strategic projects as an expert-level individual contributor to the coding tasks assigned.

- Responsible for the development of highly responsive, web-based UI in a flexible and well-structured front-end architecture.

- Experience working with remote data via REST and JSON

- Experience with third-party libraries and APIs (Google APIs etc.)

- Produce well-designed efficient code in a timely manner to meet delivery timescales/milestones.

- Mentor other developers on software best practices and technical guidance and help grow their software development skill sets.

- To proactively stay plugged into emerging technologies/industry trends and apply them to operations and activities.

- Should demonstrate the ability to handle multiple projects simultaneously, manage priorities and communicate progress effectively.

Selling Digital Signature certificate  all over India

 Determine annual sales and profit plans by implementing marketing strategies; analyzing trends and results, in the field of e-Governance, Large IT System Integration Projects, Smart City, ERP, Cloud, BI, IOT, AI, blockchain, Digitisation and Software Applications.

 Handle Team of 5000 people.
Handle PAN India Sales team for DSC Sales