Store Supervisor, Warehouse Supervisor

Are you passionate about connecting the right people with the right solutions? 💡 We're on the lookout for a Lead Generation Specialist to join our dynamic team at Watch Your Health, a cutting-edge health-tech company that's transforming digital healthcare through AI-powered, data-driven solutions.

🔍 About the Role:

As a Lead Generation Specialist, you'll be responsible for identifying and qualifying leads, running outreach campaigns via email, LinkedIn, and calls, and working closely with our sales and marketing teams to drive business growth.

📌 Key Responsibilities:

Identify, qualify, and nurture potential leads

Execute email and social media outreach campaigns

Schedule demos and manage CRM systems

Collaborate with cross-functional teams

Optimize lead-gen strategies based on analytics

🌐 Learn more about us: https://www.watchyourhealth.com

Let’s build the future of digital healthcare together!

• A Consultant needs to understand and can implement the best Business Processes to adopt new SAP S/4 HANA system by designing appropriate solutions, supporting the customers business processes as part of the overall SAP Global program.
• To be a single point of contact from SAP IT team for effectively and efficiently managing the VMS process for our business.
• To lead the SAP VMS Solution Design sessions (POC’s) with the business and technical teams leveraging SAP best practices and industry templates, provide inputs to the technical development team for RICEFW and Data Migration, manage Cutover activities, Testing and End User Training.
• To configure, document, and maintain the relevant functions for Vehicle Management System in SAP S/4HANA including but not limited to: Enterprise Structure, Action Matrix, Variant Configuration, Complex Pricing, Procurement, Inbound and Outbound Delivery, Returns, Warranty Management (WTY), Invoicing, Integration with other SAP modules such as FI, SD, MM, CS and external systems, Dealer portals, etc.
• To manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders.
• To provide quick resolution of the problems ensuring minimal downtime to the business and adhering to the change control process of the organization.
• To manage internal functional team, external team, and Integration partners to effectively manage project and support activities, deliverables, risks, timelines, and quality

#HiringAlert

We are looking "SAP PMO" for Reputed Client @ Permanent Role

Experience: 10 + Years

Skills :

•Min 2 years of experience in PMO

•Good in communication skills and reporting skills

•Knowledge on SAP and high-level Process

•Knowledge on finance process

•Knowledge on Project execution Process

•Should be willing to travel and should be committed

•Activate Methodology

•S4HANA Experience

•Client/Onsite Experience

•Onsite Travel Interest

Location : Remote

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint. 

What you’ll do 

• Create an inspiring team environment with an open  communication culture 
• Monitor and track performance of direct reports 
• Discover training needs and provide coaching and feedback to  direct reports 
• Listen to team members’ feedback and resolve any issues or  conflicts 
• Drive team engagement. Suggest and organize team-building  activities 
• Track and maintain attendance and productivity of direct reports 
• Take ownership of escalated issues of customers 
• Work with different teams to resolve customer issues  
• Share customer feedback and feature requests with the Product  and Engineering team 
• Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.  
• Assist the manager in driving key metrics of the team like CSAT,  SLA, FCR, etc 
• Build reports, analyze trends, and draw inferences from it. 
• Conduct the first round of interview with candidates     

Who you are: 

• Graduate from any stream (Mandatory).  
• Engineering, BCA or BSc (IT or Computers) preferred 
• Team handling experience (Minimum 1 year). 
• Comfortable working in rotational & night shifts.
• Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry. 
• Have an understanding of different hosting products such as Shared,  Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard,  SSL etc. 
• Proficient in handling a variety of web hosting related issues 
• Ability to take ownership and work independently, handle multiple  priorities, prioritize workload and meet deadlines. 
• Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills. 
• Ability and willingness to transfer knowledge and experience to  colleagues and team members 
• Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people. 
• Must be customer-focused with strong customer interaction skills. 
• Outstanding written and verbal communication skills 
• Ability to solve complex problems quickly, inventively, and resourcefully 
• Self Motivated and highly dependable individual 
• High degree of flexibility and agility in thought and behavior. 

Why you’ll love us:

In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: 

• Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally. 
• Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
• Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
• We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!