Management Trainee

What are the Key Responsibilities:

• Design NLP applications
• Select appropriate annotated datasets for Supervised Learning methods
• Use effective text representations to transform natural language into useful features
• Find and implement the right algorithms and tools for NLP tasks
• Develop NLP systems according to requirements
• Train the developed model and run evaluation experiments
• Perform statistical analysis of results and refine models
• Extend ML libraries and frameworks to apply in NLP tasks
• Remain updated in the rapidly changing field of machine learning

What are we looking for:

• Proven experience as an NLP Engineer or similar role
• Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
• Ability to effectively design software architecture
• Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
• Knowledge of Python, Java, and R
• Ability to write robust and testable code
• Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
• Strong communication skills
• An analytical mind with problem-solving abilities
• Degree in Computer Science, Mathematics, Computational Linguistics, or similar field

Duties of an SEO Content Writer

• Write long-form articles on a variety of crypto-relevant topics that keep our community well-informed and knowledgeable on anything crypto.
• Work with a team of copywriters, editors, and designers to create impactful and on-trend content for the crypto community.
• Perform competitor's content analysis to make sure we do not miss any opportunities.
• Keep abreast with the latest crypto and industry trends, consistently contributing fresh ideas to content creation.
• Manage content calendar and continually optimize content (including blog & academy articles, FAQ articles, and Crypto education but not limited) to drive traffic, engagement and brand promotion.
• Optimize content considering SEO and Google Analytics.

WHO CAN APPLY

• Excellent creative writing ability, proven with available examples
• Intricate knowledge of Defi, blockchain, and cryptocurrencies
• Knowledgeable in SEO and popular CMS (WordPress)
• We're looking for someone who can cut through the noise and write with authority, context and wit.
• Clear, concise and unambiguous writing style (Has a good understanding of what makes content great, can prepare, rewrite and edit copy to improve readability)
• Is a Grammar Nazi, has proofreading skills
• Ability to use analytics tools. Preferably knowledgeable on Google Analytics, SEMrush, ahrefs, Google trends, buzz sumo or other SEO tools (From traffic numbers to conversion rates, you understand how to measure the performance of Content )

About CoinGape:

Coingape has emerged as a trusted news source for Cryptocurrency and blockchain. CoinGape comprises an experienced team of native content writers and editors working round the clock to cover news globally and present news as a fact rather than an opinion.

• CoinGape comes in the top 10 crypto news media: https://www.similarweb.com/site/coingape.com/
• We have more than 2 Million highly engaged users monthly.
• Our news can be found on almost all of the financial news aggregators and apps, including TradingView, NewsNow, Crypto News app, CoinGecko and coinmarketcap.
• Our content is often quoted by large media outlets and such influencers as Peter Brandt, Thomas Lee, Peter Schiff, Dan Tapiero, Robert Kiyosaki, John Bollinger, Cameron and Tyler Winklevoss, John McAfee and Max Keiser.

Site: https://coingape.com

Responsibilities:

• Develop features and modules independently based on the overall product architecture provided.
• Research and find solutions to challenging new problems; align with technology needs of the future.
• Fully grasp the product concept and think through challenging customer variations and use cases.
• Proactively seek to identify issues and resolve them at the stages of design, deployment and QA.
• Maintain quality and ensure responsiveness of applications.
• Demonstrate a strong sense of milestone-based performance and adherence to overall development timelines.

Requirements:

Experience - 2 to 5 years experience in Java Tech stack

• Strong hands-on experience in Java, Spring Boot, microservices and Rest API.
• Good understanding of general data privacy and information security.
• Exposure to cloud securities for SAAS application development would be an added advantage.
• A good understanding of all facets of building and delivering data-centric products is desirable.
• Knowledge of code versioning tools.

Full Stack Developer Job Description:

1. Knowledge in MERN Stack is mandatory

2. Work with development teams and product managers to ideate software solutions

3. Design client-side and server-side architecture

4. Conduct Testing & Debugging, utilize script tools & write basic codes for design specifications

5. Build the front-end of applications through appealing visual design

6. Develop and manage well-functioning databases and applications

7. Write effective APIs

8. Troubleshoot, debug and upgrade software

9. Create security and data protection settings

10. Build features and applications with a mobile responsive design

11. Write technical documentation

12. Work with data scientists and analysts to improve software

Role: You need to sales the company software product services ( SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

• Experience: 1 to 3 Years
• Mandatory: Exp. in SaaS product sales
• Annual CTC: Up-to 6 LPA
• We are looking Immediate joiners (Not more than 30 days- Notice period, unless exceptional)
• It's an office work, we are not providing work from home facility

We are looking for a highly motivated Inside Sales Representative to help us grow revenue. We are on pace to double in size this year but need an increased flow of qualified leads for our inside sales team. This is an exciting opportunity for someone who is looking to start a sales career on the ground floor of an exciting software-as-a-service (SaaS) business.

Note: You need to sales the company software product services (SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

The Right Candidate Will:

• Qualify prospects based on their current business challenges and needs using targeted and relevant questions.
• Schedule discovery calls for our sales team.
• Be proficient at using a sales development platform to execute the outreach process consisting of phone, email, and social touches.
• Engage with prospects and demonstrate our SaaS product.
• Meet or exceed qualified lead/demos quota every month.
• Strive to continuously improve your sales development process and demonstrate a willingness to learn best practices.
• Update CRM on daily basis without any gap & provide reporting.
• Represent and demonstrate our company values, brand, and mission.

Top characteristics and traits for a successful:

• Ability to speak with CEOs, CFOs, Logistics Heads, Supply chain Heads, IT Heads, Business Heads, Controllers at early stage and growth businesses and ask intelligent questions.
• Genuine customer empathy
• Organized and possess strong time management skills.
• Excellent written & verbal communication
• Self-motivated with ability to work in fast paced, changing environment.
• A thirst for knowledge and growth in a start-up environment
• A sense of urgency and persistence
• 1-3 Years of sales development experience in SaaS Industry

Job Perks :

• Competitive salary and incentive bonus structure
• Opportunity to work in a fast moving, high growth SaaS company.
• Casual dress all-day, everyday
• Strong, results-oriented culture

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• Excellent verbal and written communication skills
• Ability to work successfully in a fast-paced, dynamic work environment
• Talent for developing creative solutions to open-ended problems
• Strong analytical ability and data-driven mindset
• Experience working in a collaborative, team-based atmosphere
• Aptitude for prospecting, identifying sound business opportunities, and closing business
• Willingness to accept change and reorient efforts according to the dynamic work environment
• Ability to succeed both independently and in a collaborative, team-based atmosphere
• High degree of accountability and passion for work
• Experience presenting data and analytics in a compelling way
• Ability to manage multiple tasks simultaneously
• Openness to work in Shifts

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

• Design and code feature in the front-end and back-end as per the specifications provided by the Product and Design teams.
• Ship features in fast-moving agile sprints.
• Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion

Skills Must have:

• Good understanding of Javascript and Clean architecture.
• Good understanding of asynchronous programming, callback, and closures
• Experience in developing applications that use queues like SQS, RabbitMQ, Kafka, etc
• Experience with AWS services like S3, EC2, etc
• Strong experience with Javascript frontend framework/libraries like ReactJS
• Good knowledge of CSS and its preprocessors like SASS/LESS
• Good understanding of server-side templates.
• Experience with creating cross-browser compatible web apps
• Should be Strong in MySql / Postgres database
• Stronghold in Data structure and processing JSON

Good to have

• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services(AWS, GCP)
• Familiar with testing frameworks like Mocha, Cypress