Management Trainee

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

A tick against the following skill sets would surely strengthen the candidature

• Strong PHP, JS fundamentals
• PHP frameworks: PHP Laravel
• JS frameworks: Vue.JS
• RDBMS: MySQL, Mongo DB
• UI: HTML5, CSS3, Javascript, Jquery, XML, JSON, Ajax

• REST APIs
• Vue.JS Components (resusable components)
• 1-way / 2-way Binding 
• Custom Filters
• Service, Containers 
• PUT, POST, PATCH, Getter/Setter Methods 
• Repository Patterns 
• Laravel Facade 
• Blade Templates
• Laravel Events 
• Swagger 
• LINT 
• Unit Testing 

Job description

• Looking for Business Development Managers who are excited to be a part of our fast-paced, high-intensity work environment and work with business leaders aligned with our mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ childrenannually to get closer to our vision to democratize quality early education.

As an integral part of our growing BDM team, you will contribute to our mission to expand from ourcurrent set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities:

Primarily focus to be on the sale of products and services to potential customers within theassigned location/region.

Travel to the assigned locations to introduce/maintain product/services supply to targetconsumers and existing clients.

Understanding customers' needs and identifying sales opportunities.

Educate clients/customers on how products/services can benefit them financially andprofessionally.

Arrange meetings and visit clients/customers to demonstrate the features of products andservices to convince them to buy a product or subscribe to a service on a recurring basis.

Represent the brand during all customer and prospect interactions.

Create new leads within the assigned locations.

Maintain records/database of all sales leads (current and potential customers) and/orcustomer accounts.

Manage multiple accounts simultaneously and maintain rapport with current and potentialcustomers

Focus on increasing the sales of the company

Prepare and submit sales reports to the respective manager.

Update the CRM system.

Follow up for advances and balance payments from the customers

Attend trade exhibitions, conferences and meetings

Experience

0 - 3 years of sales experience

Education: Any Graduate

Language Preference: English, Hindi & any Local Language

Previous experience in sales position preferred

Job Location: Pune/Noida.

Skills & Abilities:

Ability to multitask and adhere to processes

Good communication skills, both verbal and written

Excellent customer servicing skills

Strong listening and sales skills

Self-motivated, results-driven and a good Team player

Is flexible to travel whenever required

Salary : 3-5 LPA Fixed + 1.5 Variables

Must-Have Technology Skills:

• OOP Concept, Java 8+, Spring Boot, API development, Agile Scrum knowledge, Strong Databases design concepts of RDBMS, and capable of writing and optimizing complex queries.
  Good understanding of any Database tool e.g. Postgres, MySQL, etc.,
• DevOps basic knowledge e.g. implementation of logging in the code, Application Performance Management.
• Basic API & Application security, and Basics of tuning application performance.
• Basic Understanding of DevOps concepts e.g. CI & CD, Deployment lifecycle, Basic understanding of unit testing concepts e.g. TDD (test-driven development).
• A basic understanding of Microservices patterns
• A basic understanding of Java scripting.
• Good understanding of UI Frameworks like Angular 8+

Must-Have Soft Skills:

• Verbal & Written English communication, Good Problem-solving skills,
• Good Planning skills,
• Team Player,
• Good leadership skills
• Good written and verbal communication

Job Description

• Good experience as a full-stack developer in DB-centric applications and should be able to write and optimize complex database queries
• Requirement gathering & understanding, effort estimation, technical design, project planning, and monitoring in an Agile environment.
• Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks.
• Providing expertise in technical analysis and solving technical issues during project delivery.
• Customer interfacing - understand customer requirements, and propose technical solutions.
• Full Software Development Lifecycle (Agile).
• Code reviews, test case reviews and ensure code developed meets the requirements.
• Component Design/ Coding/ Unit Testing/ Debugging / Test Driven Development / Continuous Integration.
• Carry out adaptive changes necessitated by changes in Business Requirements and Technology

TechUnity is looking for a highly motivated and skilled React JS / React Native software developer who is comfortable with both front and back-end programming. Developer will be designing and implementing attractive and intuitive Web-based user interface and developing backend services to support front-end requests. Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Other Responsibilities:

· Seeing through a project from conception to finished product

· Designing and coding of frontend web architecture

· Designing user interactions on web pages

· Developing backend server architecture

· Creating specification for servers and databases needed

· Ensuring responsive performance of applications.

· Designing and developing APIs.

· Meeting both technical and consumer needs.

· Staying abreast of developments in web applications and programming languages

· Good problem-solving skills.

· Excellent verbal communication skills

Job Description

• Design & implement backend APIs
• Mentor junior developers technically.
• Actively work to reduce tech debt in the backend
• Work towards more stability & scalability of the backend
• Tech stack - Java, AWS etc. 

Eligibility

• 2-8 years of product company experience
• Advanced understanding of AWS stack
• Prior knowledge of solving problems at scale.

We are looking for an amazing Jr. Account Executive to join our joyful Bengaluru team to skyrocket our projects in 2022 and beyond! You will play a key role in our India expansion by qualifying, supporting and managing inbound leads to a close and working effectively with our outreach strategy.

You will report to Karan, the Head of India, who opened the local entity in 2020 and work closely with our Sales team. 

Location: Bengaluru (Hybrid “Work From Home” policy with 3 days at the office per week) 

 Your responsibilities:

• Help grow the company’s MRR and services revenue.

• Maintain Hubspot and update with new contact information every week to fill sales pipelines with inbound leads
• Analyze and identify qualified inbound leads to contact them and introduce AppTweak’s tool and services. 
• Apply critical thinking during the sales process to anticipate and solve problems to increase ROI for prospects and generate revenue for AppTweak
• Conduct discovery calls and product demos to position our values and provide a personalized experience to our prospects 
• Manage the whole sales cycle from acquisition to close
  Develop and implement a sales approach plan by prospect/account to achieve your sales goals
• Achieve and reach regional sales targets (new business MRR)

• Develop and maintain our ASO leadership in India

• Establish a deep understanding of AppTweak’s business operations, including App Store Optimization, competitive landscape, and internal tools & processes
• Represent and advocate AppTweak’s brand during major mobile marketing conferences throughout the year in various locations such as New Delhi, Mumbai, Hyderabad, etc. (participate in 5 to 10 events per year)

• Connect with C-level and senior executives in the mobile and gaming industry to grow AppTweak’s reputation
• Organize and host ASO-related networking events to increase brand awareness and reputation

• Actively participate in cross-department cooperation.
  
  

• Partner with the Marketing team to leverage our content at its best and ensure consistency in our outreach/emailing campaigns
• Work closely with the Customer Success team to ensure smooth customer onboarding.
• Partner with the Product team by suggesting new features and ensuring the timely and successful delivery of our solutions according to prospects’ needs

Your requirement: Education and skills you will bring on board

• Bachelor or Master’s degree in Business, Communication, Marketing, Sales or any relevant field
• Fluent in English or business proficient
• 1+ years experience in Sales or Business Development
• Former experience in a SaaS or digital-based company
• Entrepreneurial mindset; you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment.
• Team player and over-communicator: proven track record of proactively sharing and asking for feedback, and are looking to add to the culture and skills of a growing team. 
• You are proactive, results-driven, and highly organized, with strong attention to detail;
• Brilliant communication skills (written & verbal) both with customers and within an organization
• Passionate about interacting with a broad set of clients, you can present online or in person.
• Strong interest in new technologies, data, and/or apps
  
  Nice to have:

• Knowledge in CRM software (e.g. Pipedrive, HubSpot, Salesforce, Zendesk, or other) and MS Office (particularly MS Excel) is appreciated
• Experience with people & project management.

What’s in it for you: We care about you!

• An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.
• Flexibility in your work and opportunities for continuous learning and creative thinking.
• Supportive and collaborative environment focused on personal growth.
• Hybrid office/work from home policy
• Competitive compensation package (fixed + variable)
• 25 days of PTO on top of public holidays and sick days

An inspiring environment

• Chance to connect with various high-profile apps and games across different verticals.
• A unique culture based on 4 values: Learn, Play, Perform, and Friendly.
• Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.
• A diverse team within a flat hierarchy: we speak more than 15 languages altogether.
• A combination of personal and company growth to accelerate your career and help you reach your goals.
• Regular general team meetings and demo days to ensure everyone is aligned with AppTweak's growth path.

Job title: Front End Senior Developer 

Job description 

Roles and Responsibilities 

1.Collaborate with cross-functional teams to define, design, and push new front-end solutions. 

2.Translate UI/UX design wireframes to actual code that will produce visual elements of the application. 

3.Unit-testing code for robustness, including edge cases, usability, and general reliability. 

4.Create and be accountable for user interaction models, workflows, information architecture, prototypes, and guidelines for user interfaces. 

5.Designing and building responsive web applications. 

6.Provide technical leadership towards new UI architectures. 

7.Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency. 

Requirements: 

1. 4+ years of Frontend development experience 

2.Experience in ReactJS, Redux and component based design 

3.Experience in HTML5/CSS3, SASS or LESS 

4.Experience in Mobile web Specific Technologies Like PWA, Service Workers. 

5.Experience in Unit testing and Flow testing using Jasmine/Karma, Jest Framework 

6.Knowledge of front-end build tools and frameworks. Webpack and Babel. 

7.Experience in TDD (test-driven development)] 

8.Experience of developing and consuming RESTful web services 

9.Proficient understanding of web Markup. 

10.Good knowledge of caching and memory management for UI applications 

11.Should have executed a production level end to end UI application  

Hopscotch Health is hiring!

Role: Roblox Developer

Years of Experience: 3+ years

Location: Mumbai/Remote

Please read the Job description & if this really suits you - kindly fill the below typoform with details required to process your application failing which your application will not be considered further

https://info408986.typeform.com/to/loipC9Gk

About the role: We are looking for an experienced game developer and designer for a new suite of 3D roblox games. You should be able to lead both the technical and design effort for the creation of the game. You should be very skilled with Roblox and LUA. You should also have the ability to generate and refine fun game mechanics that fit the company’s general product requirements.You’ll be joining a fast-paced and dynamic game studio where you will have the opportunity to expand your knowledge to develop games across a wide variety of genres. You’ll be working closely with game development veterans who have shipped award winning games.

Key responsibilities:
*

• Code and develop new & existing games and features such as gameplay, APIs, prototypes, implementation of SDKs, etc.
• Inspire technical solutions while spearheading multiple games.
• Review code and design decisions with teammates and propose changes and improvements to promote scalable, reliable and maintainable technologies for our gaming platforms.
• Provide feedback to help shape the final product of our games in terms of gameplay and user experience.
• Monitor the technical performance of games including server code performance, server-client communication issues, bugs, and crashes.
• Demonstrated ability to work well with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.
• Ability to generate and refine fun game mechanics and themes.
• Commitment to quality on time execution.
• Strong written and verbal English communication skills.
• Drive prototyping, mechanics, pacing, tuning, tutorial, usability, level ramp, story, meta-structure, aesthetics, and creative vision of projects assigned to you.
• Use a metrics-driven approach to game design, learning from users, as you drive retention, virality and monetization into the game’s design.

Does this sound like you? Must-haves:

• A degree or certification in computer science or a related field preferred
• 1+ years of experience working as Game Developer and/or Designer
• Enjoys working on all types of game designs
• Create and articulate innovative design concepts and game flow
• Strong understanding of player experience and design fundamentals

Seniority Level: Mid-Senior/Senior

Industry: Gaming: Internet

• Foster New Relationships with Taxi Operators, Taxi Drivers, Automobile OEM Partnership, Educate them @ the Mobile App/Software Offerings & Benefits, to convert them into signing up for the taxi application
• Maintain Existing relationships & maintain healthy nature of business to generate the Referral programs with Travel agencies and Consolidators
• Handling the Business Development activities in his/her area, assigned
• Identify & Develop Business Opportunities for product solutions for tie-up in terms of large groups of Taxi man, Selling salient points & get them to enrol along with other taxi friends of them, whilst driving things in very social & friendly manner
• Providing training on Mobile app interface and managing its implementation
• Identify opportunities to sell product & solutions in order to generate revenue for the organization by presenting new/existing products and services and enhance existing relationship
• Ensure optimum usage of the Mobile app provided to Taxi fellows & give them basic training of the mobile app to make them understand & increase the usage pattern
• Making Daily sales calls to get to the taxi people and engage with them in formal & informal way for adoption of the mobile app
• Organise small training session in office to get them more understanding
• Introducing VAS services like paying taxes, insurance, RTO regulatory paper filling & take them to centre/offices for guidance
• Encourage them to make more enrolment & design a referral program new products and functionalities on the applications of existing clients / OLTAs.
• Should be able to find new avenues & targets for finding new Taxi Operators by tie-up with Existing Database, cull out from internet the required churn of new people to call & meet them personally
• This is sales with personal driven strategy to achieve required set of targets & maintain relationship with them as well
• Solve queries of existing drivers & encourage them to resolve other queries when they are fully equipped
• Organise multiple training programs, Learning Workshops, Complaint of Mobile app for increasing overall business from exiting & new mobile app signup
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving sales presentations to prospective customers. 
• Monitoring industry trends as well as competition.