Management Trainee

Job Title: Marketing Executive – International Outbound Calling (IT Services)

Job Type: Full Time

Location: Indore

Shift: Night Shift (US & Canada Timings)

Summary / Objective:

We are looking for a dynamic and results-driven Marketing Executive to handle outbound calls to US and Canadian customers for promoting our IT services, including website development and digital solutions. The ideal candidate should have strong communication skills, international calling experience, and a passion for lead generation and client engagement.

Responsibilities / Duties:

• Make outbound calls to potential customers in the US and Canada to promote IT services and website development solutions.

• Identify client requirements and present suitable web and IT solutions.

• Generate and qualify leads for the sales team.

• Build and maintain strong relationships with international prospects and clients.

• Follow up on leads via calls and emails to convert opportunities.

• Maintain accurate records of calls, leads, and client interactions in CRM systems.

• Collaborate with sales and technical teams to ensure smooth handover of qualified leads.

• Achieve daily and monthly targets for calls, lead generation, and conversions.

• Provide regular reports on calling activities and performance metrics.

Qualifications / Requirements:

Education:

• Graduate in any discipline.

Experience:

• Minimum 1 year of experience in outbound calling, international sales, marketing, or lead generation.

• Experience in IT services / website development sales will be an added advantage.

Skills:

• Excellent verbal and written communication skills in English.

• Confident and professional communication with US & Canadian customers.

• Strong persuasion and negotiation skills.

• Familiarity with CRM tools and MS Office.

• Target-driven, self-motivated, and result-oriented mindset.

• Ability to work in night shifts.

Technical Proficiency: In-depth knowledge of specific technical domains relevant to the industry, such as programming languages, software applications, or machinery.

Instructional Design Expertise: Ability to develop structured training programs that cater to various learning styles and effectively convey complex information.

Communication Skills::Strong verbal and written communication skills to explain technical concepts clearly and concisely.

Analytical Abilities: Skill in evaluating training outcomes and identifying areas for improvement.

Roles and Responsibilities 

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals. 
• Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions. 
• Execute trades on behalf of clients and ensure timely and accurate order execution. 
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations. 
• Collaborate with the research and analysis team to develop market insights and trading strategies. 
• Provide exceptional customer service and support to clients throughout the trading process. 
• Meet and exceed sales targets and performance metrics. 

Desired Candidate Profile 

• Bachelor's degree in Finance, Business, Economics, or related field.
• Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
• Strong understanding of financial markets, trading instruments, and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits 

•  Desired Incentives. 
•  Overseas Trip by Company. 
•  Monthly Contest & Trophies. 
•  Quarterly and Annual Rewards and Recognition. 

Role Description

This is a full-time on-site role for a Product Designer at Robylon AI in Bengaluru. The Product Designer will be responsible for visual design, design thinking, user research, product design, and UX research tasks on a day-to-day basis.

Qualifications

• 0-2 years of experience
• Visual Design and Product Design skills
• Experience in Design Thinking
• User Research and UX Research skills
• Strong portfolio demonstrating past design projects
• Proficiency in design tools like Adobe Creative Suite, Figma, or Sketch
• Knowledge of AI technology and customer support processes is advantageous
• Bachelor's degree in Engineering, Technology, Design, Human-Computer Interaction, or related field

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Establish and enhance the SEW brand and value proposition in the market.
• Meet and exceed sales targets for OEM/EU customers within the assigned region.
• Provide exceptional service and application support to assigned customers.
• Manage receivables collection and ensure proper completion of statutory forms.
• Identify and capitalise on project business opportunities.
• Foster and nurture strong relationships with customers to drive long-term partnerships.
• Monitor sales trends and competitor activities, and report forecasts to management.
• Submit travel and other expense claims promptly.
• Maintain accurate records and documents as per Quality Management System (QMS) procedures.

Authority:

• Make decisions on FOC (Free of Charge) replacement and service in conjunction with the Branch Manager.
• Collaborate with the Branch Manager to make pricing decisions.
• Organise customer entertainment with approval from the Branch Manager.

Dimensions:

• Area: Region Assigned
• Contribution to Turnover: 2% of company turnover

Profile:

• Education: Graduate in Mechanical/Electrical/Electronics engineering from a reputable institute.
• Experience: Minimum of 2 years of experience in selling similar products.
• Skills Required: Strong proficiency in Customer Relationship Management, Presentation Skills, and Negotiation Skills.

What We Offer:

• Engaging working climate with an open and transparent culture.
• Emphasis on results through empowerment and effective teamwork.
• Structured training and development modules monitored via a mentoring process.
• Personalized training and guidance from experienced colleagues.
• State-of-the-art facilities and flexible working conditions.
• Commitment to energy efficiency, social responsibility, and environmental protection.

• Working knowledge of XML, JAVA, REST, SOAP etc
• Basic knowledge of SQL, including the ability to author ad-hoc database queries.
• Is comfortable writing code in Ruby, Python, JavaScript, and Java and enjoys learning new languages and technologies.
• Has experience integrating  APIs (major plus)
• Experienced integrating RESTful APIs into web applications (a plus)
• Is experienced with Github or the likes.
• Should have worked on Payment Gateway Applications.

• Has a technical degree in Computer Science, Engineering or Mathematics (MBA is an asset)
• Technical Product/Software certifications an asset
• Has 3 to 5 years of experience in a similar client-facing role
• Has previous experience in a traditional software engineering or Implementation role.
• Has strong analytical and debugging skills.
• Experienced with Salesforce is a plus
• Solution-driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
• Excels in a collaborative and cross-functional environment.
• Demonstrates professional communication skills on technical and business-related subjects
• Experience working with payment gateways a major plus including ecommerce and Retail Experience with continuous integration and test-driven development methodologies a plus
• Excellent time management, organization, and planning skills are essential
• Flexibility to travel as required to meet with clients
• Ability to comprehend and translate complex technical issues and apply to business solutions
• Demonstrate ability to articulate complex technical terms or processes into business language
• Ability to synthesize technical information and apply to business solutions
• Able to set priorities, influence others, and manage customer and partner expectations
• Demonstrated success in customer and partner relationship management
• You are motivated, think outside of the box, and understand the purpose of process and procedures

• 8+ years of experience in software development
• 4+ years of recent hands-on experience in architecting and building complex solutions that run in SaaS/PaaS environments, especially on AWS cloud leveraging SaaS based Microservices development coupled with Distributed Caching & Message Queuing.
• Should have experience in developing solution architecture and/or evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
• Should have excellent knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
• Should have experience with Full Stack development with experience in technology stacks/frameworks like JAVA, Springboot, Python, Redis, SQL, NoSQL and Graph DBs
• Good to have Architected solutions that handle Big Data and should be proficient in data analytics
• Must have Expert level proficiency in Design / Architectural patterns, data structures and algorithms
• Must demonstrate knowledge of DevOps tool chains and processes
• Experience in web-based application migration from on-premise to SaaS model is a big plus.
• Experience of Integration patterns and associated best practice(e.g. Web Services, REST API's, Pub/Sub, MOM)
• Excellent knowledge and hands-on experience in Web services related, functionally decomposed architecture, Load Balancing of Web Services and applications, designing multi-tenant systems, Clustering and sharding of data, microservices architecture / design patterns, and throttling and performance management of such services