Management Trainee

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to

customer) distribution channel, offering travel agents access to its website to facilitate the booking

of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its

stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-

customer) distribution channel in 2011, primarily targeting the growing travel requirements of the

Indian middle-class population.

About the role

EaseMyTrip is looking for enthusiastic and motivated Marketing Interns to support various functions

within the marketing team. This is a great opportunity for students or recent graduates who want

hands-on experience across different areas of digital marketing.

Roles & Responsibilities

 Assist in writing blogs, website content, app copy, email content, and social media posts.

 Conduct basic research to support content ideas and campaign briefs.

 Help with ideation, scheduling, and posting across platforms.

 Coordinate with design teamsfor creatives and track approvals.

 Support the team with campaign monitoring, keyword research, competitor checks, and

basic reporting.

 Assist in tracking spends, creatives, and performance dashboards.

 Help with email/SMS/push notification campaign setup and QA.

 Track user segments, campaign performance, and communication calendars.

 Maintain trackers, collate data, and support campaign documentation.

 Assist in cross-team coordination and routine admin tasks.

Qualifications:

 Students in their final year or recent graduates (Marketing, Mass Comm, Business, or related

fields).

 Strong interest in digital marketing, content, or brand communication.

 Good written and verbal communication skills.

 Basic understanding of social media platforms and digital channels.

 Comfortable with Excel/Google Sheets.

 Organized, proactive, and eager to learn.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

About Teleport: Teleport is a tech-driven Visa processing platform, that simplifies, digitizes, and accelerates international visa applications for outbound travelers

Job Overview: We are looking for a dedicated Growth & Sales Intern to join our team. In this role, you will be responsible for managing the top-of-funnel interactions with our potential users. You will act as the bridge between our customers and our product, ensuring every lead is nurtured and every query is resolved with precision.

Key Responsibilities:

• Lead Conversion: Initiate outbound calls to potential leads, clearly communicating the value proposition of Teleport's services to drive conversions.
• Query Management: Promptly and professionally attend to inbound customer queries, providing accurate information and resolving concerns.
• CRM Management: Maintain detailed and accurate records of all customer interactions, lead statuses, and follow-ups within our CRM system.
• Target Achievement: Take ownership of assigned sales targets and daily KPI metrics, actively working to meet and exceed them.

Ideal Candidate Profile:

• Excellent Communicator: Strong verbal and written communication skills with the ability to articulate complex processes simply.
• Customer-Centric: Demonstrates deep customer empathy and a genuine desire to help users navigate their travel requirements.
• Resilient & Calm: Exhibits the ability to remain composed and professional under pressure or when handling urgent customer situations.
• Adaptable: Thrives in a fast-paced environment and is quick to learn new tools, processes, and product updates.
• People Person: Genuinely enjoys interacting with people and building rapport over the phone.

What You Get:

• Hands-on experience with Sales process & CRM tools.
• Mentorship from industry leaders in Travel Tech
• Pre-Placement Offer (PPO) opportunities for top performers
• A learning which adds immense value to your corporate journey

We are looking who has exposure in RPA/Blue prism 

Good Exposure in RPA/Blue Prism

Understanding the requirements and work accordingly

Experience in Blue Prism Path Solution Management

Strong Understanding of RPA technology

Excellent Communication skills

🏦 HDFC Bank – Relationship Manager (Mortgage Sales)

📍 Location: Vikram Vista Building, 1st Floor, No: 289, West Sivan Kovil Street, Behind Kamala Theatre & Aditya Hotel, Vadapalani, Chennai – 600026

🕘 Employment Type: Permanent, Full-Time | Day Shift | On-site

📅 Notice Period: Immediate Joiners Preferred

💼 Industry: Banking & Financial Services

🔍 Department: Sales – Mortgage Loans

💰 Compensation:

• Monthly Salary: ₹20,000 – ₹25,000 (In-Hand)
• Additional Benefits: Performance-based incentives
• Openings Available: 80 positions

🗣️ Languages Required:

• English
• Tamil

🎓 Qualification & Eligibility:

• Graduate (10 + 2 + 3 format – Any Stream)
• Experience: 0 – 5 years (BFSI/NBFC sales experience preferred)
• Age Limit: 18 – 40 years
• Mandatory: Two-wheeler with valid license (for local travel)

🔍 Job Overview:

Join HDFC, one of India’s most trusted and respected private banks, as a Relationship Manager – Mortgage Sales. This dynamic role is focused on engaging with customers, sourcing new business, and maintaining strong client relationships in the home loan and mortgage segment.

🚀 Key Responsibilities:

🗺️ Area/Geography Mapping

• Conduct lane-to-lane area mapping in the assigned location
• Identify new business opportunities
• Provide daily updates during team huddles

🤝 Source Relationship Management

• Build rapport and maintain relationships with business partners and agents
• Act as a key point of contact between the bank and customers

🧑‍💼 Customer Relationship Management

• Ensure smooth onboarding and engagement of customers
• Resolve queries and offer tailored home loan solutions

🧩 Channel Partner Recruitment

• Identify and assist in onboarding potential channel partners
• Maintain active coordination and ensure partner productivity

📊 Sales Reporting & Documentation

• Maintain and submit daily sales reports and activity updates
• Handle mortgage documentation – KYC, application forms, income proof, etc.

👥 Team Participation

• Attend regular team meetings, huddles, and planning sessions
• Collaborate with teammates to meet collective goals

✅ Desired Candidate Profile:

• Graduate in any discipline
• Strong interpersonal and communication skills
• Target-oriented with a proactive sales mindset
• Comfortable with fieldwork and travel
• Organized with good documentation and reporting abilities

🌟 Why Join HDFC Bank?

• Be part of a leading private sector bank with a strong brand reputation
• Excellent earning potential with fixed pay + incentives
• Work in a dynamic, growth-focused team
• Develop deep knowledge of mortgage sales, customer management & the banking ecosystem
• Career progression and training opportunities

📌 Apply Now:

👉 Click here to apply for this opportunity https://earlyjobs.in/job-openings/Relationship%20Manager%20%E2%80%93%20Mortgage%20Sales_HDFC_CHENNAI_id=91XGegR2QKUpBnFVn6Jx

About WeSkill: WeSkill is an early-stage funded EdTech startup. Founded by alums from IIMA, IITB and IITD. We are on a mission to reimagine holistic education for kids in India.

As a Full Stack App Developer, you will:

• Be a core team member and ride alongside the founders in a high-growth journey

• Play the role of a tech-lead on various projects, and establish yourself as an SME in certain areas

• Design, build and maintain high performance, reusable, and reliable code

• Write Unit & UI tests, set up dashboards and alerting, uncover and fix bugs, crashes, and other issues, in order to ensure a robust app

• Analyze and optimize UI and infrastructure application code for quality, efficiency, and performance

• Mentor, coach and develop engineers and lead by example

• Collaborate with Product Designers to deliver compelling consumer-facing products on the Android Platform

We are looking for:

• Minimum experience of 3 years in developing android applications with proficiency in Kotlin/ Flutter
• Strong preference for candidates who've worked for a consumer-facing product company or social media or EdTech company
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Have experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson, Arch-components, etc.
• Debugging skills, including identifying memory leaks, performance bottlenecks, and using tools like adb, proguard, etc
• Experience with multithreading programming and mobile memory management is a plus

Pay range: Competitive salary with generous ESOP pool

Position: Senior Android Developer

The main roles and responsibilities of a Power BI developer are discussed below:

• Power BI development and administration.
• Building Analysis Services reporting models.
• Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
• Connecting to data sources, importing data and transforming data for Business Intelligence.
• Excellent in analytical thinking for translating data into informative visuals and reports.
• Able to implement row level security on data and have an understanding of application security layer models in https://powerbi.microsoft.com/en-us/">Power BI.