Sr BI Analyst / Lead BI Analyst

Specific Responsibilities

• Minimum of 2 years Experience in Google Big Query and Google Cloud Platform.
• Design and develop the ETL framework using BigQuery
• Expertise in Big Query concepts like Nested Queries, Clustering, Partitioning, etc.
• Working Experience of Clickstream database, Google Analytics/ Adobe Analytics.
• Should be able to automate the data load from Big Query using APIs or scripting language.
• Good experience in Advanced SQL concepts.
• Good experience with Adobe launch Web, Mobile & e-commerce tag implementation.
• Identify complex fuzzy problems, break them down in smaller parts, and implement creative, data-driven solutions
• Responsible for defining, analyzing, and communicating key metrics and business trends to the management teams
• Identify opportunities to improve conversion & user experience through data. Influence product & feature roadmaps.
• Must have a passion for data quality and be constantly looking to improve the system. Drive data-driven decision making through the stakeholders & drive Change Management
• Understand requirements to translate business problems & technical problems into analytics problems.
• Effective storyboarding and presentation of the solution to the client and leadership.
• Client engagement & management
• Ability to interface effectively with multiple levels of management and functional disciplines.
• Assist in developing/coaching individuals technically as well as on soft skills during the project and as part of Client Project’s training program.

• 2 to 3 years of working experience in Google Big Query & Google Cloud Platform
• Relevant experience in Consumer Tech/CPG/Retail industries
• Bachelor’s in engineering, Computer Science, Math, Statistics or related discipline
• Strong problem solving and web analytical skills. Acute attention to detail.
• Experience in analyzing large, complex, multi-dimensional data sets.
• Experience in one or more roles in an online eCommerce or online support environment.

• Expertise in Google Big Query & Google Cloud Platform
• Experience in Advanced SQL, Scripting language (Python/R)
• Hands-on experience in BI tools (Tableau, Power BI)
• Working Experience & understanding of Adobe Analytics or Google Analytics
• Experience in creating and debugging website & app tracking (Omnibus, Dataslayer, GA debugger, etc.)
• Excellent analytical thinking, analysis, and problem-solving skills.
• Knowledge of other GCP services is a plus

We are seeking a dynamic and experienced Senior Pre-Sales Business Analyst to join our team. The incumbent will play a pivotal role in engaging with potential clients and channel partners, providing strategic insights, and crafting tailored solutions to address client needs. This role demands a blend of technical expertise, business acumen, and exceptional communication skills to effectively articulate our value proposition and drive revenue growth.

Responsibilities

· Engage with clients to understand their business objectives, challenges, and requirements related to computer vision applications.

· Conduct detailed analysis and document business requirements, ensuring clarity, completeness, and feasibility.

· Collaborate with the solutioning and development teams to propose innovative and technically viable solutions that meet clients' requirements.

· Act as a liaison between clients and internal teams, effectively communicating and translating business requirements to technical teams.

· Utilize the low-code platform and AI models to design innovative solutions that address client needs.

· Analyze client data and business processes to identify opportunities for optimization and efficiency gains.

· Develop comprehensive proposals and presentations outlining customized solutions tailored to each client's requirements.

· Collaborate with the sales team to develop compelling proposals, presentations, and demonstrations to showcase the value and capabilities of our computer vision products.

· Participate in pre-sales activities, including client meetings, presentations, and workshops, to support business development efforts.

· Conduct market research to identify potential clients, industry trends, and competitive landscape.

· Analyze market data and client feedback to refine product offerings and develop new solutions.

· Stay updated with industry trends, emerging technologies, and competitive landscape related to computer vision and provide insights and recommendations for product enhancements.

· Contribute to the continuous improvement of business analysis processes, tools, and methodologies within the organization. 

Qualifications

· Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

· 3-4 years of experience as a Business Analyst, preferably with pre-sales experience in the computer vision industry.

· Excellent communication and interpersonal skills to effectively interact with clients, understand their needs, and convey technical information to non-technical stakeholders.

· Proven experience in documenting business requirements, functional specifications, and use cases.

· Ability to collaborate and work effectively with cross-functional teams, including solution architects, developers, and sales professionals.

· Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

· Proficiency in project management methodologies and tools to ensure timely and successful project delivery.

· Flexibility and adaptability to handle multiple projects simultaneously and work in a fast-paced environment.

· Willingness to travel as required to client locations for meetings, workshops, and presentations. 

Job role:

As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.

Responsibilities:

• Ensure that data flows smoothly from source to destination so that it can be processed
• Utilize strong database skills to work with large, complex data sets to extract insights
• Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
• Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
• Build tools for automating repetitive asks so that bandwidth can be freed for analytics
• Collaborate with program managers and business analysts  to help them come up with actionable, high-impact insights across product lines and functions
• Work closely with top management to prioritize information and analytic needs

Requirements:

• Excel
• Scrapping
• Medium Communication Skill (Spoken and written)
• SaaS industries knowledge
• Add Product
• Check Dodontdo
• Scrapping
• Work on Support Tickets (Resolve customers issue)

Minimum of 8 years of experience of which, 4 years should be of applied data mining

experience in disciplines such as Call Centre Metrics.

 Strong experience in advanced statistics and analytics including segmentation, modelling, regression, forecasting etc.

 Experience with leading and managing large teams.

 Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.

 Demonstrated experience with Business Intelligence/Data Mining tools to work with

data, investigate anomalies, construct data sets, and build models.

 Critical to share details on projects undertaken (preferably on telecom industry)

specifically through analysis from CRM.

• Set the vision, roadmap, and direction for the Customer Data Platform
• Collaborate with stakeholders and different teams from the organization to collect data, identify gaps, and create functional requirements.
• Champion customer data platform workshops and user adoption.
• Planning & execution ofonline campaigns on Marketing Automation tools (like Webengage,Clevertap) which includes email, SMS, Push Notifications, inApp notification, Onsite Promotions, Users Journeys etc.
• Responsible for Post-Install Conversion rates, User Engagements across primary Lines of Businesses & Other Health Metrics
• Use Segmentation, Personalization & Dynamic Content to drive the Multi-Channel & Multi-Device Communication strategy via Marketing Automation Tool to enable scale
• Implementation of the Marketing Automation Tools(Webengage/clevertap) - A Single Cross Channel Unified Platform to handle Data Aggregation (Search, Transaction & Analytics driven)
• Reactivation of inactive user base through various online marketing channels
• Work closely with Tech, Product, & Revenue Team to execute Engagement/ Retention Activities
• Using marketing automation on Webengage/clevertap to build hyper personalized dynamic content campaigns basis real time user triggers

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, using data visualization techniques to tell a story with data.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.
• A passion for data, with a particular emphasis on data visualization.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on data analytics.
• 5+ Years professional experience, preferably in a data analyst / data scientist role or similar, with proven results in a data analyst role.
• 3+ Years professional experience in a leadership role guiding high-performing, data-focused teams with a track record of building and developing talent.
• Proficiency in your statistics / analytics / visualization tool of choice, but preferably in the Microsoft Azure Suite, including PowerBI and/or AzureML.

• Collaborate with the business teams to understand the data environment in the organization; develop and lead the Data Scientists team to test and scale new algorithms through pilots and subsequent scaling up of the solutions
• Influence, build and maintain the large-scale data infrastructure required for the AI projects, and integrate with external IT infrastructure/service
• Act as the single point source for all data related queries; strong understanding of internal and external data sources; provide inputs in deciding data-schemas
• Design, develop and maintain the framework for the analytics solutions pipeline
• Provide inputs to the organization’s initiatives on data quality and help implement frameworks and tools for the various related initiatives
• Work in cross-functional teams of software/machine learning engineers, data scientists, product managers, and others to build the AI ecosystem
• Collaborate with the external organizations including vendors, where required, in respect of all data-related queries as well as implementation initiatives

About the Role: 

Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.

This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations

Reporting to: Director, Analytics

Job Location: Jaipur

Experience Required: 4-6 years

What You’ll Do

• Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
• Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
• Strive towards building mini business intelligence products that add value to the client base
• Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.

What You’ll Need

• Masters in business/behavioral economics/statistics with a strong interest in marketing technology
• Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
• Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
• Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
• Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
• Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
• Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
• Experience working with a visualization tool (preferably, but not restricted to Tableau)
• Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
• Should be self-organized and be able to proactively identify problems and propose solutions
• Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
• As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
• Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
• Able and willing to relocate to Jaipur post pandemic.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.