Research Analyst

Synactive India Pvt Ltd is seeking a dynamic and driven Technical Sales Executive to join our team. In this role, you will bridge the gap between our technical products and the needs of our clients, working closely with them to offer tailored solutions that drive business growth. You will be responsible for understanding our product offerings, engaging with prospective customers, conducting demos, and closing sales.

Key Responsibilities:

• Identify, prospect, and engage potential clients to introduce Synactive's product offerings.
• Conduct technical presentations and product demonstrations that effectively communicate the value and features of our solutions.
• Collaborate with clients to understand their technical requirements, presenting customized solutions that address specific business needs.
• Develop and maintain strong client relationships, focusing on long-term engagement and customer satisfaction.
• Work with cross-functional teams to ensure customer needs are met post-sale, including onboarding and support.
• Use CRM tools to track sales activities, pipeline management, and performance metrics.

Required Skills:

• Proven experience in technical sales or a similar role within the IT industry.
• Strong knowledge of relevant technologies (SaaS, cloud solutions, or other tech products).
• Excellent communication, negotiation, and relationship-building skills.
• Ability to explain technical features to both technical and non-technical audiences.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and other sales tools.

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 2+ years of experience in technical sales or similar role preferred.
• Strong analytical, presentation, and problem-solving skills.

We are hiring for Mobile Automation Test Engineer.

Responsibilities

• Design, develop, and maintain automated test scripts using Selenium, Appium, Cucumber, and other testing tools and frameworks.
• Collaborate with developers and quality assurance engineers to identify test cases and prioritize them for automation.
• Execute automated test scripts and analyze test results to identify defects and areas for improvement.
• Maintain and enhance the automation framework to ensure that it meets project needs and remains efficient and effective over time.
• Develop and maintain test plans and test cases to ensure comprehensive test coverage.
• Participate in code reviews and provide feedback on code quality and testability.
• Create and maintain test data and test environments to support automated testing.
• Provide feedback to development teams on software quality and testability.
• Create and maintain documentation for automated testing processes and procedures.
• Create custom automation frameworks to meet the specific needs of the project.
• Design and develop custom libraries and APIs to support automation testing.
• Integrate third-party tools and frameworks as needed to support automation testing.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related field.
• 6+ years of experience in IT Services and 3+ years in automation testing.
• Expertise in the programming language Java.
• Should have strong experience in Selenium & Cucumber framework.
• Should have a good amount of experience working with Mobile Application testing using Appium
• Excellent analytical and problem-solving skills.
• Good communication skills and ability to work in a team environment.
• Familiarity with Agile methodologies.
• Ability to prioritize and manage multiple tasks and projects simultaneously.
• Experience with version control systems such as Git.
• Familiarity with Windows and Linux environments

We are hiring Java Server Engineers to design and develop our core services and application platform. You will write the server-side code for all our web/mobile-based services. The focus will be on creating robust high volume applications, and at the same time have the ability to turn around quick prototypes.

Requirements:

• 2-4 years of commercial software development experience with a strong, system-wide background in Java/J2EE server development.
• BE or MS in Computer Science or equivalent.
• Experience developing database-driven, Internet-based, server applications is a must.
• Sound understanding of various design patterns and hands-on experience in Multithreading, Collections, and Concurrency are required.
• Experience with web services, and agile development methodologies desired.
• Experience with web application languages such as Ruby would be nice to have.
• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a startup mentality with a whatever-it-take attitude.

About MangoApps

We have one goal and one goal only - To build tools that employees at workplaces across the globe use to be successful at work everyday. We have spent the last 10+ years building and redefining enterprise workplace software solutions. We are proud of the products we have built, the customers who have placed their trust in us and the industry recognition we have won for our products and people practices.

Exciting challenges lie ahead as we set stretch goals for ourselves, stand outside the box and continue to innovate the employee work experience for businesses across the globe. We are just getting started.

Come join us as we continue to scale!

Our Culture

There are jobs, and then there are once in a lifetime opportunities.If you thrive in a fast paced environment and want to be part of something BIG, MangoApps is the place for you.

If you looking for not just a "job" but the kind of work that adds up to something meaningful. This is the place for you. MangoApps has been described a lot of things, a fun place, an opportunity to make an impact, workplace with a flat hierarchy and good quality work, devoid of any office politics. A place where your work speaks for you. A place where you make some friends and a lot of memories.

You have to experience it to truly believe it. Too good to be true? But it is!

Did we mention the awards for -

• Great Places To Work 2023-24
• Most Innovative HR Practices,
• Fun at Work Award and the listing among
• Top 51 Dream Companies to Work for in India at the World HRD Congress 2019

Building a world-class product requires not just awesome technical skills but also intense commitment and the keeping-at-it ability. Qualities we look for in every Springster who comes on-board.

Role Objective: 

Ensure that our software products are of the highest quality by utilizing manual and automated testing techniques, excellent communication, and logical reasoning skills. 

Roles & Responsibilities: 

Test Strategy and Planning: 

• Design, develop, and implement comprehensive test strategies and plans. 
• Collaborate with product managers and developers to understand product requirements and define appropriate test scenarios. 

Test Development and Execution: 

• Develop detailed, comprehensive, and well-structured test cases. 
• Execute manual test cases and analyze results. 
• Set up, maintain, and operate test automation frameworks. 
• Detect and report software defects using a bug tracking system, and work with the development team to troubleshoot, debug, and resolve them. 

Continuous Improvement: 

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. 
• Research new testing tools, methodologies, and best practices and share findings with the team. 

Collaboration & Communication: 

• Clearly and concisely report defects and other testing outcomes to developers and other stakeholders. 
• Collaborate with cross-functional teams to ensure seamless integration and quality throughout the software development lifecycle. 
• Facilitate and participate in QA reviews and updates to ensure consistency and compliance with standards. 

Documentation & Reporting: 

• Maintain detailed documentation of test cases, test scripts, and test outcomes. 
• Produce regular reports on test status, anomalies, risks, and validation results. 

Mentoring & Coaching: 

• Assist junior QA team members and offer guidance as needed. 
• Share knowledge on advanced testing techniques, tools, and best practices. 

Staying Updated: 

• Stay updated with the latest industry trends, tools, and technologies in QA testing. 
• Attend training and workshops to continually improve your QA skills. 

Required Skills & Qualifications: 

• 1-3 years of experience in a similar role in a software services environment. 
• Proficient in manual testing techniques, including black box, white box, and grey box testing. 
• Experience in setting up and using automation testing tools such as Selenium, JUnit, TestNG, etc. 
• Excellent communication skills, both verbal and written. 
• Strong logical reasoning and problem-solving skills. 
• Familiarity with bug tracking tools like Azure DevOps, JIRA, etc. 
• Knowledge of software development lifecycle (SDLC) and agile methodologies. 
• Bachelor's degree in Computer Science, Information Technology, or a related field. 

Preferred Qualifications: 

• Certifications in Quality Assurance, such as ISTQB or CSTE. 
• Experience with continuous integration and continuous delivery (CI/CD) tools like Jenkins or Travis CI. 
• Familiarity with code versioning tools like Git. 

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

 About the role:  

• We are looking for an energetic partnership and alliances manager to help us expand our clientèle.

• The goal is to drive sustainable financial growth through boosting partnerships and forging strong relationships with clients.

• New Business Development: Prospecting potential E-commerce clients for successful and profitable alliance for various lines of product.

• Researching organizations and individuals on-line (especially on social media) to identify new leads and potential new markets.

• Researching the needs of other companies and learning who makes decisions about purchasing.

• Understand products and services offered by us and be able to articulate its functions and benefits to external audiences.

• On boarding the New partner, scoping out the business, and ensuring a smooth transition of the channel.

• Great interpersonal skills promote interest, which can ultimately lead to purchases. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Work with the management team to identify and evaluate new markets, new target clients.

• Develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities. Initiate and complete proposals and presentations for new business opportunities

• To maintain an excellent client relationship with existing and potential clients

• Conduct research to identify new markets and customer needs

• Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Meeting the untapped segments and markets.Build the brand, Responsible for Growth and Partnership

• Designed innovative products for the customers as per the needs.

• Established relations with major corporates to be a partner in their financial supports for employees and for the wealth advisory.

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

• Manage customer expectations through cross-functional interactions & ensuring that deliverables are completed. Develop excellent relationships with key clients, provide support during implementation, onboarding and troubleshooting any product issues or concerns.

 Requirements: 

• Being pleasantly persistent. Excellent oral and written communication skills

• Ruthless time management and timely delivery of tasks allocated.

• Strong Business Development & consultative selling skills.

• Passionate people who want to hustle and can handle ambiguity

• History of consistently exceeding KPIs, revenue targets and company goals

• Ability to resolve problems, adapt, and grow quickly as we create the Client Success organization