Research Analyst

About UpSolve

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

What you will do

• Capture and edit photographs for social media platforms.
• Create post captions
• Use correct hashtags
• Interact with client to understand business requirement
• Manage digital ads

Working Mode: Remote (India)

What are we looking for

• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic team environment.
• Creative mind

 Automation & MuleSoft experience is a must

 Automation Tools -> Test NG + Rest Assured

 Testing scope -> Integration & API Automation testing (EAPI/PAPI/SAPI), Salesforce integration experience is required

 Mulesoft experience -> Knowledge of API-led architecture, API specification knowledge, Anypoint platform experience - Runtime Manager/Exchange/API Manager/Anypoint Monitoring/Visualizer & Experience with Anypoint Studio is required for the QA Lead

 DevOps automation -> Integrating automated test to DevOps pipelines (Jenkinds/GitHub Actions). GitHub actions experience is a plus.

Programming Languages: Strong proficiency in Java, Python, JavaScript, or C# for writing automation scripts.

 API Testing Tools: Expertise in Postman, REST Assured, Karate, and similar tools for REST API validation and automation.

 Automation Frameworks: Hands-on experience with Selenium, Cypress, Playwright, TestNG, JUnit, and BDD frameworks like Cucumber or SpecFlow.

 CI/CD Integration: Ability to integrate automated tests into pipelines using Jenkins, GitHub Actions, or Azure DevOps.

 Version Control: Familiarity with Git, Bitbucket, and branching strategies for collaborative development.

 Database Knowledge: SQL for data validation and backend testing.

Testing Expertise

 API Automation: Design and execute automated API tests, validate endpoints, and ensure reliability across environments.

 Functional & Regression Testing: Strong understanding of test types including smoke, sanity, and integration testing.

 Defect Management: Experience with tools like Jira and TestRail for tracking and reporting

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

Technical Requirement :

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Strong knowledge in SQLite Database

- Experience in designing and developing custom controls for Android.

- Solid foundation in data structures, algorithms, and object orientation design.

- Capabilities to write and execute unit test cases.

- Independent researching, solution finding, analysis and problem solving skills and capabilities.

- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.

- Should have knowledge of Kotlin

- Should have experience in MVC / MVVM Architecture.

- Good in Analytics and Communication

Job Description

We are looking for a Frontend developer with ReactJS experience to join our team at Sprouts

Responsibilities

• Code highly scalable software components based on the latest version of React, Redux, RxJs, CSS, HTML
• Build UI and visualization for showing massive data and user workflows
• Build complex web applications using TypeScript and related technologies
• Build highly reusable and shared components as part of our next-generation UI Platform. All team members play a pivotal role in the success of the product, with everyone sharing a voice in product, experience, and engineering.
• Translate designs from wireframes and low-fit prototypes provided by the UI/UX
• Contribute to the UI style guides and a UI component library, creating reusable components
• Write application interface codes using JavaScript following react.js workflows

Requirements

Experience: 3+

Role: Software Engineer – the final role will depend on the candidate’s experience and credentials

Education: BE/B. Tech/MCA/M.Sc./MTech

Technology Stack: React, Redux, RxJs, CSS, HTML

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively