Solutions Developer (Business Intelligence)

About the company

Thinkgrid Labs is at the forefront of innovation in custom software development. Our expert team of software engineers, architects, and UI/UX designers specialises in crafting bespoke web, mobile, and cloud applications, along with AI solutions and intelligent bots. Serving a diverse range of industries, we have a global client base across five continents. Our commitment to quality and passion for technological advancement drives us to push boundaries and set new standards. We're expanding our team with smart and creative individuals who are passionate about building high-performance, user-friendly, flexible, and maintainable software.

About the role

We are hiring a Project Manager - Client Delivery to work on projects for clients outside of India, so excellent oral and written communication skills are a must.

Job Title: Project Manager - Client Delivery

Location: Remote

Working Hours: 3 PM IST to 12 IST

Experience Required: Minimum 5 years

Education: Bachelor’s or Master’s degree in Computer Science, Health Informatics, or Business.

Preferred certifications: PMP/PRINCE2, CSM/PSM, SAFe, ITIL (any combination is a plus).

Who are you?

• Client Partner & Communicator: Comfortable leading C-level and business stakeholder conversations, running discovery workshops, and translating business goals into actionable delivery plans.
• Agile Practitioner: Hands-on with Scrum/Kanban rituals—backlog grooming, sprint planning, reviews, and retros—while pragmatically blending Agile with contractual milestones.
• Tech-Fluent PM: Able to collaborate deeply with engineers, architects, and designers; conversant in web/mobile/cloud stacks (e.g., Java/Node.js/React, Python, Swift/Flutter, microservices, CI/CD).
• Data-Driven Operator: Uses delivery metrics (velocity, burn-up/down, cycle time, defect trends) to forecast, manage risks, and drive continuous improvement.
• Coordinator & Influencer: Skilled at dependency management and cross-team alignment; experienced working with other PMs/Product leaders in a program or portfolio context.
• Process & Compliance Aware: Understands secure SDLC, privacy, and regulatory contexts (e.g., HIPAA/GDPR for healthcare/enterprise clients).
• Tools Savvy: Proficient with Jira/Azure DevOps/Trello, Confluence, Google Workspace, Slack, and presentation/reporting tools.

What you will be doing?

Delivery Leader: Owns scope, schedule, budget, quality, and risk across multiple concurrent projects; experienced with SOWs, change control, and acceptance criteria.

Client Engagement & Governance

• Lead discovery, define success criteria, establish communication plans, and run steering committees/QBRs.
• Manage SOWs, change requests, and contractual deliverables; ensure transparent status, risks, and decisions.

Planning & Execution

• Build realistic project charters, roadmaps, and release plans; run sprint ceremonies and remove blockers.
• Coordinate with other PMs to manage program-level dependencies, resource allocation, and cross-team priorities.

Scope, Budget, and Risk Control

• Maintain RAID logs, forecasts, and earned-value style tracking where appropriate; keep projects on time and within budget.
• Drive issue resolution with clear ownership, timelines, and escalation paths.

Quality & Delivery Readiness

• Align engineering, QA, and DevOps on Definition of Ready/Done; ensure test plans, UAT, and release gates are met.
• Champion non-functional requirements (security, performance, observability) and post-release stabilisation.

Team Leadership & Collaboration

• Foster a healthy, accountable delivery culture across engineers, designers, analysts, and QA.
• Mentor team members; model crisp written and verbal communication for distributed, remote teams.

Reporting & Continuous Improvement

• Provide weekly exec-ready status, dashboards, and forecasts; tell the story behind the metrics.
• Capture lessons learned and drive process improvements across the portfolio.

Pre-Sales & Expansion Support

• Partner with Sales/Delivery on estimations, proposals, and solution shaping; identify upsell/cross-sell opportunities through strong client relationships.

Benefits

• 5 day work week (unless for rare emergencies)
• 100 % remote setup with flexible work culture and international exposure
• Opportunity to work on mission-critical healthcare projects impacting providers and patients globally

• Act as primary day-to-day contact on analytics to agency-client leads
• Develop bespoke analytics proposals for presentation to agencies & clients, for delivery within the teams
• Ensure delivery of projects and services across the analytics team meets our stakeholder requirements (time, quality, cost)
• Hands on platforms to perform data pre-processing that involves data transformation as well as data cleaning
  
• Ensure data quality and integrity
  
• Interpret and analyse data problems
  
• Build analytic systems and predictive models
  
• Increasing the performance and accuracy of machine learning algorithms through fine-tuning and further
  
• Visualize data and create reports
  
• Experiment with new models and techniques
  
• Align data projects with organizational goals

• Min 6 - 7 years’ experience working in Data Science
• Prior experience as a Data Scientist within a digital media is desirable
• Solid understanding of machine learning
• A degree in a quantitative field (e.g. economics, computer science, mathematics, statistics, engineering, physics, etc.)
• Experience with SQL/ Big Query/GMP tech stack / Clean rooms such as ADH
• A knack for statistical analysis and predictive modelling
• Good knowledge of R, Python
• Experience with SQL, MYSQL, PostgreSQL databases
• Knowledge of data management and visualization techniques
• Hands-on experience on BI/Visual Analytics Tools like PowerBI or Tableau or Data Studio
• Evidence of technical comfort and good understanding of internet functionality desirable
• Analytical pedigree - evidence of having approached problems from a mathematical perspective and working through to a solution in a logical way
• Proactive and results-oriented
• A positive, can-do attitude with a thirst to continually learn new things
• An ability to work independently and collaboratively with a wide range of teams
• Excellent communication skills, both written and oral

Responsibilities:

. Handling/Maintaining Client Relations and communication

.Creative and innovative concerning Idea Generation for all kinds of branding activities for the client

· Excellent knowledge of branding and promotional activities for all leading social media platforms such as Facebook, Twitter, Instagram, LinkedIn etc.

· Assist with the planning of marketing strategies to help drive traffic and engagement to the website

· Produce content for social media channels such as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Keep up to date with any social media trends

· Track social media influencers

· Ensure you produce a consistent brand message,captions , and content across all the social media channels

· Regularly monitor competitor social media sites and create competitor analysis reports

· Contribute to the company blog

· Assist with social media performance reports

· Engage with social media users and respond to any mentions over Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Writing effective SEO content for blogs, websites and social media accounts.

· Coordination with the digital marketing team to report findings and recommendations.

Qualifications:

· Graduates with a minimum of 3-4 years of experience.

· Outgoing and easy to work with.

· Substantial social media presence.

· Ambitious and hardworking.

· Knowledge of tools for designing and video editing is an added advantage.

· Excellent communication skills

Relevant experience in determining a target audience and how to cater to unique marketing campaigns to capture their attention.

Job Description:

We are searching for a highly qualified management support executive to work closely with our Management team. He will be responsible for productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and inter-departmental collaboration.

Objectives of this Role:

• Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads
• Assist and communicate with executives in decision-making, program management, and initiative implementation
• Review, design and execute on improvements to organisational structure, find knowledge and skills gaps and help address them
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Serve as liaison between staff, executives, senior leaders, and Founders, regarding company climate, employee well-being, project updates, proposals, and planning
• Oversee daily operations through collaboration with senior management and department leaders
• Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and Executives on special projects.
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
• Assist and communicate with Team Heads in decision-making, program management, and initiative implementation
• Ensuring periodic progress tracking and Level 1 problem solving on behalf of founders
• Setting up company wide tracking dashboards
• Analyze it to deliver actionable insights and define key programs
• Assisting founders in investor decks and pitches
• MIS and Analytics for investor pitches

Skills and Qualifications :

- MBA from Tier-1 business school. Technical undergraduate background would be a plus

- Proven experience organizing and directing multiple teams and departments
- Excellent communicator in written and verbal form
- Extremely versatile, dedicated to efficient productivity
- Experience planning and leading strategic initiatives

- Experience with budget management
- Consulting experience with a focus on operations management
- Strong project reporting skills, with a focus on interdepartmental communication

You Will:

• Lead, coach and mentor a team of 8-10 engineers so they all learn, grow, and succeed.
• Plan and prioritize work for your team, including collaborating with cross border teams.
• Provide oversight and accountability for technical decisions.
• Create an inclusive environment that attracts and retains high-performing engineers.
• You will collaborate with Developers, Program Managers, QA and Devops Engineers in an agile development environment.
• Constantly learn and grow as an engineer and an engineering leader.
• Demonstrate a passion for customers and technology.


You must have:

• Experience in the design, development, and deployment of large-scale enterprise applications with multiple tiers
• Exposure on agile test-driven development for robustness, usability, reliability, security and performance.
• Strong technical aptitude for any programming language, preferred, Core JAVA and Spring Boot and other Spring libraries, Eureka, Hystrix etc.
• Experience of creating architecture or developing web services using Open source technologies and to integrate applications with databases such as Oracle, MySQL, MongoDB, or Cassandra
• Solid understanding of OOPS, algorithms and data structures.
• Experience on Kafka / Scala / Storm / Elastic Search and Web Services like RESTful.
• Experience in building highly scalable distributed systems
• Extensive experience with version control systems (Git is preferred) and issue tracking systems (JIRA is preferred)

Big Pluses if you:

• Have a strong focus on business outcomes
• Are comfortable with collaboration, open communication and reaching across functional borders
• Are self-motivated and can get things done
• Have the ability to communicate and defend your ideas clearly
• Have a strong knowledge of threading, concurrency, scaling, and high availability.
• Have a desire to build products that users love

• Stay current with new and evolving technologies via formal training and self-directed education

Job Title : Software Engineer

Gogo has an exciting opportunity for a Software Engineer role who enjoys crafting great user experience and will help us design and develop our next generation airline services platform. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.

Job Summary:

The ideal candidate for this role will build and design the front-end user experience for the customer airline services platform. You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organisation.

Key responsibilities :

• Translate business requirements into technical details relevant to web application.
• Contribute in the design and implementation of UI changes across our product base. 
• Develop detailed technical analysis and design specifications based on functional requirements. 
• Develop modern web applications (progressive and responsive) in coordination with UI Team
• Collaborate closely with UX, Design, UI and web development teams to solve problems. 
• Develop complete front-end stack of projects using HTML/CSS/SASS, React and JavaScript.
• Integrate front-end UI with backend services.
• Build responsive web pages with HTML5, CSS, JS/React for the customer facing corporate websites.
• Define UI frameworks and architecture for websites that follow industry best practices for development

Required Skills & Experience:

• Bachelor’s Degree in Engineering with 5-8 Years’ experience in front end development
• Hands on experience Core web fundamentals: HTML, JavaScript, and CSS preprocessors like Sass or LESS.
• Front-end (CSS) frameworks like Foundation or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• MUST have Hands-on experience in ReactJS and Redux delivered project on ReactJS and played key role.
• Great understanding of Web technologies like XML, XHTML
• Client Server-side scripting languages such as web services development using RESTful implementations.
• Familiarity with the Flux Design Pattern or one of the libraries
• Unit Testing with Mocha, Karma or Jest
• Hands on with BDD Experience
• Experience working with RESTFUL API (1-2 Years’ Experience)
• Good Written and Oral Communication Skills

Gogo is the inflight internet company. We bring flexibility and performance to airlines and passengers alike across every device, every flight, everywhere—all powered by our global inflight network. Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travellers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.