Solutions Developer (Business Intelligence)

Job Description

Key Responsibilities

• API & Service Development:
• Build RESTful and GraphQL APIs for e-commerce, order management, inventory, pricing, and promotions.
• Database Management:
• Design efficient schemas and optimize performance across SQL and NoSQL data stores.
• Integration Development:
• Implement and maintain integrations with ERP (SAP B1, ERPNext), CRM, logistics, and third-party systems.
• System Performance & Reliability:
• Write scalable, secure, and high-performance code to support real-time retail operations.
• Collaboration:
• Work closely with frontend, DevOps, and product teams to ship new features end-to-end.
• Testing & Deployment:
• Contribute to CI/CD pipelines, automated testing, and observability improvements.
• Continuous Improvement:
• Participate in architecture discussions and propose improvements to scalability and code quality.

Requirements

Required Skills & Experience

• 3–5 years of hands-on backend development experience in Node.js, Python, or Java.
• Strong understanding of microservices, REST APIs, and event-driven architectures.
• Experience with databases such as MySQL/PostgreSQL (SQL) and MongoDB/Redis (NoSQL).
• Hands-on experience with AWS / GCP and containerization (Docker, Kubernetes).
• Familiarity with Git, CI/CD, and code review workflows.
• Good understanding of API security, data protection, and authentication frameworks.
• Strong problem-solving skills and attention to detail.

Nice to Have

• Experience in e-commerce or omnichannel retail platforms.
• Exposure to ERP / OMS / WMS integrations.
• Familiarity with GraphQL, Serverless, or Kafka / RabbitMQ.
• Understanding of multi-brand or multi-country architecture challenges.

Position Overview

Role: Senior Enterprise Web Architect - Contractor

Location: Remote India

Duration: 2 to 6 months

Engagement Type: Contract

Experience Required: 15+ years

Project Overview

We are seeking a seasoned Senior Enterprise Architect with 15+ years of experience working with leading digital technologies—particularly AEM, Drupal, GraphQL, Next.js, Optimizely, and Storyblok. The successful candidate will serve as a key decision-maker in comprehensive platform comparison and selection, guiding the organization toward a unified and future-proof enterprise architecture. This role is central to our digital transformation journey and will ensure that each chosen technology supports the company’s overall objectives.

Key Responsibilities

Technology & Architecture Strategy

●      Develop, maintain, and communicate a holistic technology roadmap for digital platforms and services.

●      Perform in-depth comparative assessments of AEM, Drupal, GraphQL, Next.js, Optimizely, and Storyblok, evaluating technical fit, scalability, cost, security, and alignment with business goals.

●      Present recommendations and architectural blueprints to executive leadership, demonstrating how selected platforms can drive digital transformation.

Comparative Analysis & Recommendations:

●      Lead end-to-end exploratory and evaluative processes, comparing CMS options and front-end frameworks based on organizational requirements and industry best practices.

●      Evaluate platform performance, extensibility, and integration capabilities to determine the best combination for delivering enterprise-grade solutions.

●      Create documented analyses around operational efficiency, time to market, and total cost of ownership, ensuring data-driven decisions.

Solution Design & Delivery:

●      Architect scalable, secure, and high-performance digital solutions that integrate with existing and emerging technologies.

●      Guide teams through the setup, configuration, and orchestration of API first microservices architectures.

●      Oversee the development process, ensuring compliance with best practices, standards, and quality benchmarks

●      Establish CI/CD pipelines and deployment strategies for the proposed stack/architecture

●      Implement security, performance, and scalability patterns across the architecture

Leadership & Collaboration:

●      Serve as a senior technical advisor, collaborating with cross-functional groups (product, engineering, QA, operations) to align development efforts with strategic objectives.

●      Mentor and coach development teams, fostering a culture of continual improvement and innovation.

●      Communicate technical concepts clearly to both technical and non-technical stakeholders, tailoring messaging to multiple levels of the organization.

Governance & Compliance:

●      Establish and reinforce enterprise-wide policies, standards, and technology governance frameworks.

●      Ensure solutions comply with security, regulatory, and industry standards.

●      Monitor emerging trends, tools, and solutions to keep the organization at the forefront of digital transformation.

Required Skills & Experience

Core Technical Expertise (15+ Years)

●      Drupal: 12+ years of deep expertise in Drupal 9/10/11 architecture, custom module development, and headless CMS implementation

●      AEM: 12+ years of strong demonstrated experience in leading large scale AEM implementation projects (AEM 6.x) from inception to execution to delivery and most recently AEM as a Cloud service. Strong understanding of the entire AEM tech stack – Apache Sling, Apache Felix, OSGI, Jackrabbit Oak, CRX, Dispatcher, Apache Server, Workflows, Replication, Run Modes, JCR Queries, Indexing, Search, Content and Experience Fragment architecture,Clustering, Performance and Security Management, Load testing, CDN, Caching, Load Balancing, AEM deployment topologies. AEM Edge delivery services, GraphQL and OpenAPI with AEM Headless and micro frontends like ReactJS/Next JS.

●      Architecture: Good understanding of Microservices architecture, Queueing, API design , API gateways, queueing, different cloud integration patterns, Authentication, Authorization, Security , SSO, IAM, AWS, Cloud Native systems.

●      Architecture: Broad understanding of Adobe Stack and integrations – Marketo, Adobe Launch, Target, Analytics, Audience Manager, Adobe IO, Adobe RTCDP, AI integrations for Adobe Experience Cloud.

●      Architecture : Strong experience in doing sizing and assessments for scale. Understanding of pros and cons of both AEM and Drupal systems for both headless and headful stacks.

●      GraphQL: 8+ years of experience designing and implementing GraphQL APIs, schemas, and performance optimization

●      Next.js/ReactJS: 10+ years of advanced Next.js development including SSR, SSG, API routes, and performance optimization

●      Tailwind CSS: 5+ years of experience with utility-first CSS framework and component design systems

●      Bachelor’s or Master’s degree in Computer Science, Information Systems, or a similarly related field (or equivalent experience).

●      Demonstrated ability to lead large-scale technology transformations, balancing innovation with operational realities.

●      Exceptional communication and presentation skills, with experience influencing C-level executives and technical stakeholders alike.

●      Leadership experience with cross-functional teams and vendor relationships.

●      Both AEM and Drupal architecture skills with projects showcasing breadth and depth are mandatory. Broader understanding of multiple modern CMS systems (eg; Optimizely, StoryBlok )are preferred.

Enterprise Architecture

●      Extensive experience in enterprise-scale system architecture and design patterns

●      Proven track record of successful large-scale migrations and system modernization

●      Deep understanding of microservices, API-first architectures, and distributed systems

●      Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies

Migration & Integration

●      Hands-on experience with CMS migrations, particularly from monolithic to headless architectures

●      Expertise in content modeling, data migration strategies, and API design

●      Knowledge of AEM architecture and integration patterns (highly preferred)

●      Experience with content delivery networks, caching strategies, and performance optimization

Development & DevOps

●      Advanced proficiency in TypeScript, JavaScript, PHP, JAVA and modern development practices

●      Experience with Git workflows, CI/CD pipelines for both Drupal and Adobe stacks, and automated testing strategies

●      Knowledge of database design, optimization, and migration patterns

●      Familiarity with monitoring, logging, and observability tools

Nice to Have

Additional Technical Skills

●      Experience with Elasticsearch integration and search architecture

●      Knowledge of personalization platforms and customer data management

●      Familiarity with analytics platforms and tracking implementation

●      Experience with progressive web applications (PWA) and mobile-first design

Industry Experience

●      Previous experience in enterprise content management transformations

●      Knowledge of accessibility standards (WCAG 2.1 AA) and compliance requirements

●      Experience with multi-site, multi-tenant architectures

●      Background in performance optimization and SEO best practices

Certifications

●      AEM architect certification.

●      Drupal certifications (Acquia Certified Developer/Architect preferred)

●      Cloud platform certifications (AWS Solutions Architect, etc.)

●      Enterprise architecture certifications (TOGAF, etc.)

Bachelor’s degree in Computer Science, Information Systems or related field and/or equivalent relevant experience  Three years of progressively challenging experience working as a CC&B suite Senior Developer in solution architecture, project management, system design, development testing, implementation and support  Advanced knowledge in CC&B Java, C2M, Oracle Database, CC&B data model and Oracle Utilities Application Framework  Proficient in usingHibernateQuery Language, XAIIWSWeb Services, CCB Configuration Tools, web-based languages(e.g., HTML, XML, SOAP, JavaScript, etc.) and UNIX • Extensive experience with Oracle Utilities SDK and Eclipse 3.7 and with writing high performance, multi-threaded, critical java applications over large databases including Oracle 10g and Oracle 11g.  Proficient working knowledge of SQL and relational database concepts and developing stored procedures in Oracle 10g and Oracle 11g  Knowledge and understanding of software development life cycle and industry best practices  Proficient in the use of MicrosoftOffice applications  Experience should include multi-product implementations (CC&Bintegrations with MWM, MDM, WAM, CSS, etc).  Must have experience with other integrations involving the XAI IWS interfaces  Must have in-depth knowledge of field order and field activities workflow, configuration and writing custom services  Must have prior experience implementing MWM (mobile workforce) or any other third party workforce tool with CC&B  Must have prior experience implementing CC&Bwith a customer portal 

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

• Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
• Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
• Can break down complex technical solutions into abstractions that the rest of the team and understand
• Can investigate and solve complex bugs, performance, and scalability issues
• Collaborates with multiple agile teams to ensure their solutions integrate effectively
• Track work in ticketing system (JIRA)
• Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
• Other duties as assigned.

Desired skills & experience

• A minimum 10+ years industry experience
• Masters in CS or equivalent
• Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
• Experience operating Cloud Foundry in production environments 
• Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
• Experience deploying and/or operating ELK stack 
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
• Experience working with monitoring and observability tools (We use Datadog and New Relic) 
• Familiarity with working with PostgreSQL and MongoDB 
• Background working in a multi-platform environment (Linux, Windows) 
• Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
• Familiarity with Agile/Scrum/Kanban methodologies 
• Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

• Expert programming skills in relevant languages
• Exceptional analytical and problem-solving skills
• Strong communication and collaboration skills
• Deep understanding of modern software architecture
• Deep domain knowledge of the industry, platform, and existing processes
• Fault-tolerant design & maintenance
• Knowledge and understanding of modern software programming/engineering.
• Product delivery lifecycle - requirement refinement through ops

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

Integration of user-facing elements developed by front-end developers

Build efficient, testable, and reusable PHP modules

Solve complex performance problems and architectural challenges

work on multiple projects with Product Development team

Contribute in all phases of the development lifecycle

Follow industry best practices

Develop and deploy new features to facilitate related procedures and tools if necessary Skills And Qualifications

Strong knowledge of PHP web frameworks ( Magento 1/2, Wordpress, YII, Laravel, Prestashop)

Understanding of MVC design patterns

Basic understanding of front-end technologies, such as JavaScript, jQuery, HTML5, and CSS3

Knowledge of object oriented PHP programming Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Good knowledge of relational databases, version control tools (like GIT) and of developing web services

Experience in common third-party APIs (Google, Facebook, Ebay etc) (OPTIONAL)

• • facilitate and maintain relationships between  organization and vendors/partners
  • negotiating contracts, creating standards for the vendors, and finding the best available vendors
  • Good stakeholder management and 3-4 years of experience working in a similar set up where they have handled the Contract hiring piece
  • Prior experience in MIS, tracking of profiles, sourcing candidates, scheduling
  • Exp in Vendor management, assessing vendor performance, clearing PO’s, empanelment of vendors and creating SOP’s.
  • Establishing the process (create a flow chart on process and circulate to all businesses)
  • Maintaining vendor database and keeping resumes ready skill wise.
•  

Job Title : Talent Acquisition Sourcers

Roles and responsibilities:

• Sourcing candidates from various job portals.
• Conducting the initial screening rounds.
• Scheduling interviews with candidates and panel members.
• Job Posting for Portals, Social Media and External Sources.
• Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
• Conducting the Weekend Recruitment Drives.
• Worked on PPT and various ways of presenting data as a story/theme.
• Have managed high volume of data and MIS in past.

Requirement:

• MBA (HR) / Graduate
• Experience 2-6yrs into sourcing candidates from Job portals & have spent 70% doing IT recruitment & 30% non-it
• Location : Bangalore, Delhi, Mumbai, Chennai
• Ability to articulate confidently
• Excellent communication skills (written & verbal)
• Strong analytical skills
• Contract period : 1year

What You’ll Do 

• Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
• Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
• Track user performance data and map it to key learning metrics for deeper insights
• Monitor the performance of new features and recommend iterations based on your findings
• Partner with other stakeholders to scope features that solve user problems
• Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
• Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
• Prepare reports for the management stating trends, patterns, and predictions using relevant data

Required skills

• Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
• Strong statistical skills to help collect, measure, organize and analyze data 

• 1-4 years of work experience in an EdTech product startup or analytics firm
• Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
• Ability to learn new tech tools and softwares quickly
• Passion to work with data for a larger social impact
• Familiarity with coding (specifically Node environment) is a plus
• Ability to transform numbers into stories