Sales Manager

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Role

We are seeking an experienced Senior Fullstack Engineer to join our team, working closely with the global content platform and new initiatives team. Your primary focus will be on developing new products, creating prototypes, and exploring novel use cases with emerging technologies. In this role, you'll collaborate closely with product managers and the platform team to drive innovation, rapidly develop new applications, and push the boundaries of what's possible with cutting-edge tech. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board.

Responsibilities

• Take a lead role in the full software development lifecycle for assigned applications, encompassing design, hands-on engineering, prototype development, and code reviews.
• Mentor and guide engineering peers while driving transformation within various technology domains.
• Serve as an engineering leader on an agile team, focusing on building scalable software solutions through consistent development practices, including tools, common components, and documentation.
• Lead and manage code reviews, ensuring high-quality codebase.
• Promote engineering excellence, particularly in the realm of automated unit testing.
• Collaborate closely with product owners to define product and engineering roadmaps.
• Tackle software debugging and identify code defects for remediation.
• Oversee the deployment, support, and monitoring of software in both development and production environments.
• Contribute to the automation of deployment processes in various environments.
• Work towards ensuring that all applications can scale and explore self-healing solutions.

Requirements

• 5+ years of experience with web application frameworks such as Symfony, Laravel, React, or similar. GraphQL experience is a plus.
• Experience with data-driven architecture and systems design, RESTful APIs, and microservices architecture.
• Proficiency utilizing SQL, NoSQL, in-memory, and distributed SQL (e.g., PostgreSQL, Redis, MongoDB, AuroraDB)
• Experience integrating with 3rd party APIs, external frameworks, and libraries
• Expert-level understanding and implementation of cloud-native architectures (AWS serverless or containers preferred) at scale in production
• Demonstrated understanding and implementation of software design principles such as SOLID and DRY with Software as a Service (SaaS), multi-tenancy application development
• Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally)
• Experience working in a Continuous Integration / Continuous Delivery (CICD) model, including GitHub and CI pipeline automation tools
• Ability to triage and resolve incidents and lead incident investigations.
• Must be able to ensure Agile/Scrum concepts and principles are adhered to and be a voice of reason.

Why Join JoVE?

• When working with JoVE, you can expect salary and benefit package competitively placed within the local market
• You will make a direct impact in accelerating science research and in improving student learning in science education
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration
• Our strong promotion from within culture draws a clear path to advance your career with us

• Support the entire application lifecycle (concept, design, test, release and support)
• Willing to learn React-Native
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications and protocols
• Stay up-to-date with new technology trends

• Proven work experience as a Mobile development(Android/IOS)
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

We are seeking a graphic design intern to join our creative team. The graphic design intern will work closely with our creative team to produce innovative designs for our company's marketing initiatives. The ideal candidate should be creative, have an eye for detail, and be able to work independently.

• Design various creative materials such as logos, brochures, and other marketing materials as needed
• Work closely with the creative team to brainstorm ideas and concepts for designs
• Collaborate with the creative team to develop a cohesive look and feel for marketing materials
• Stay up to date on trends in graphic design
• Assist in establishing brand guidelines and standards
• Prepare artwork for printing
• Assist in web designing

• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Monitor the program on 500+ accounts across all domestic sales channels and pinpoint ways to penetrate new markets
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate VOC data to superiors

Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.

Responsibilities

• Lead a team of 5-10 BDE.
• Pitch and close deals.
• Researching organisations and individuals to find new partnership opportunities.
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyse the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 4+ years of sales and business development experience.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organisational skills and negotiation skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Perks:

• Package of 12-15 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

• You will be responsible for design, development and testing of Products
• Contributing in all phases of the development lifecycle

• Writing well designed, testable, efficient code
• Ensure designs are in compliance with specifications

• Prepare and produce releases of software components

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• Some of the technologies you will be working on: Core Java, Solr, Hadoop, Spark, Elastic search, Clustering, Text Mining, NLP, Mahout and Lucene etc.