Sales Manager

As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.

1. What You’ll Do :

• Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
• Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks). 
• Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
• Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
• Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
• Dev Environments: Set up and manage developer and staging environments across teams.
• Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
• Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.

Must-Haves :

• 5+ years of experience in backend development and cloud infrastructure.
• Strong expertise in Node.js (TypeScript) and/or Python.
• Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
• Deep understanding of cloud platforms, preferably GCP and Firebase.
• Hands-on experience with CI/CD, DevOps tools, and automation.
• Solid knowledge of distributed systems and performance tuning.
• Experience setting up and managing development & staging environments. 

• Proficiency in English and remote communication.

Good to have :

• Event-driven architecture experience (e.g., Pub/Sub, MQTT).
• Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
• Previous work on large-scale SaaS products.
• Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
• Experience with edge computing on Nvidia Jetson devices.

What We Offer :

• Competitive salary for the Indian market (depending on experience).
• Remote-first culture with async-friendly communication.
• Autonomy and responsibility from day one.
• A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
• A mission-driven company tackling real-world environmental challenges. 

Lightning Job By Cutshort ⚡

As part of this feature, you can expect status updates about your application and replies within 72 hours (once the screening questions are answered)

Job Overview:

We are seeking an experienced DevOps Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure and software systems required to support our development and production environments. The ideal candidate should have a strong background in Linux, GitHub, Actions/Jenkins, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.

Responsibilities:

• Design, implement and maintain CI/CD pipelines using GitHub, Actions/Jenkins, Kubernetes, Helm, and ArgoCD.

• Deploy and manage Kubernetes clusters using AWS.

• Configure and maintain Envoy Proxy and Cert-Manager to automate deployment and manage application environments.

• Monitor system performance using Datadog, ELK, and Cloudflare tools.

• Automate infrastructure management and maintenance tasks using Terraform, Ansible, or similar tools.

• Collaborate with development teams to design, implement and test infrastructure changes.

• Troubleshoot and resolve infrastructure issues as they arise.

• Participate in on-call rotation and provide support for production issues.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering or a related field.

• 4+ years of experience in DevOps engineering with a focus on Linux, GitHub, Actions/CodeFresh, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.

• Strong understanding of Linux administration and shell scripting.

• Experience with automation tools such as Terraform, Ansible, or similar.

• Ability to write infrastructure as code using tools such as Terraform, Ansible, or similar.

• Experience with container orchestration platforms such as Kubernetes.

• Familiarity with container technologies such as Docker.

• Experience with cloud providers such as AWS.

• Experience with monitoring tools such as Datadog and ELK.

Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills.

• Ability to work independently or in a team environment.

• Strong attention to detail.

• Ability to learn and apply new technologies quickly.

• Ability to work in a fast-paced and dynamic environment.

• Strong understanding of DevOps principles and methodologies.

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

We're hiring a senior SDET to work on our hybrid android application (WebView based). Our app is how over 10 million dairy farmers trade cattle, in a peer-peer marketplace, to improve their economic conditions. Your frameworks and tools will have a far-reaching impact on a dairy farmer's life and indirectly make a positive impact on our GDP.

Ideally, you’re a person who loves performing test automation, including the creation & management of test scenarios, documentation, and coding tests. You will help drive the design & building of E2E test automation and frameworks for our React.js based hybrid mobile application. Moreover, you will find bottlenecks & thresholds in existing code with the help of automation tools.

From our end, you will get a fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India, etc.

Generally speaking, we’re after individuals that are curious about the possibility of technology, are eager to learn, and are diligent and kind. Our teams work well because we place trust in them to succeed. We trust you to do well.

Prior experience with Appium or other automated mobile testing technologies

• Knowledge of front-end/UI testing is highly desired.
• Hands-on experience on more of TestNG, JUnit, Spring Test, etc.
• Experience in working with Agile + DevOps' process management methodology.
• Experience in using one or more of RestAssured, SuperTest, Postman, Swagger.
• Experience in using mocking frameworks
• Experience in using API testing frameworks
• Experience in Performance testing frameworks and the ability to design performance tests
• Experience in some scripting languages, like Shell, Python, etc.

With millions of transactions each month, it is one of the world’s fastest-growing agritech companies. We continue to re-imagine and re-engineer the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission!

Till now, it  has primarily focused on building a peer-to-peer cattle trading platform and the journey of  has been very encouraging and promising - we have reached more than 5 million dairy farmers within a short span of 1.5 years. More than 300,000 cattle have been sold through us which amounts to 3000 Crore Rs of GTV and is now at a monthly run rate of 320 Crore Rs GTV. Our dairy farmers have rated us 4.6 out of 5 and 60% of our dairy farmers refer us to at least one friend every month.

• Experienced in automated deployment tools such Continuous Integration (Azure DevOps/Git).
• Excellent debugging skills; able to debug complex technical issues involving multiple system components. Good to have knowledge on online & offline sync capabilities in Progressive Web Application (PWA) implementation.
• Knowledge on Azure DevOps is optional.
• Knowledge on INFORM, WARN and ERROR logging in Azure Application Insights, error handling, access authorization, data connectivity in C# is mandatory.
• Knowledge on publisher/subscriber queueing such as RabbitMQ.
• All C# code must contain descriptive comments to functions, or complex/nested loops, if, or case statements.
• Knowledge on NetSuite is an advantage.
• Knowledge on Azure Active Directory is an advantage. Knowledge on OAuth 2.0 & JWT Tokens is mandatory. Writing high-level design and technical analysis documents.
• Should have worked on Agile framework

1. Strong Experience on. NET Core, . NET Microservices, C# 5.0 Xunit - Unit Test Framework - C#, Entity Framework/Entity Framework and RESTful Design, Redis
2. Experience with SQL Server 2012 & above
3. Should be well versed with RabbitMQ
4. Knowledge on Azure Active Directory, Application Insights, Azure Devops/Git/Bitbucket Pipeline, Serverless / Azure functions, Azure Service Fabric / Functions
5. Hands-on JWT Tokens, API Authorization, OAuth 2.0 JSON or XML
6. Exposure to NetSuite, Workato will be an added advantage

• Interact and collaborate with Head of Product, Product Managers, Product Designers, UX Designers to understand requirements, communicate your design thinking and ideas. Create product solutions as quick sketches, mockups, high-fidelity visual designs, prototypes to solve the problem at hand. Review, refine and iterate designs and validate them with our users.
• Ensure intuitive and amazing experiences for our users by transforming complex product requirements/concepts into easy-to-use & accessible features.
• Craft every detail of new product features with pixel perfect design, understand the edge cases along with the visual expressions
• Create new patterns that are intuitive, develop scalable design systems with other designers in the team. Adhere to high-quality style standards on typography and graphic design.
• Identification of UX problems in collaboration with customer support and analysts, conduct layout adjustments, iterations based on user feedback, and analysis to increase product adoption.
• Adopt highly efficient design practices to own end-to-end design process (user research, wire-framing, prototype testing, pixel-perfect design solutions).
• Clearly communicate design logic, stories, and concepts to a cross-functional team of designers, engineers, analysts,s and product managers.
• Ability to think and visualize concepts originally. Ability to perform tasks with little or no supervision and observe

• Bachelor’s degree in design or relevant field.
• 4-6 years of experience in UI/UX design for digital products (preferably mobile).
• Portfolio of professional UX design work for mobile (Android & IOS) platforms.
• Experience in building and shipping mobile/web applications independently end to end.
• Familiarity with technical constraints and limitations to design for platforms such as mobile apps(Android/iOS) desktop and responsive web.
• Proficient with industry-standard design tools (Figma, Sketch, InVision, Adobe Creative Suite, Zeplin, etc.)
• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.
• Continued education and research into the latest UI/UX trends and current design strategies.

• Should be a Backend Developer - Python only
• Should be MCA/B.Tech IT
• Should have Database Knowledge
• Should have DJango Knowledge
• Writing effective, scalable code
• Good Communication

*Only Immediate Joiners


DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus