WEB DEVELOPER

REVIEW CRITERIA:

MANDATORY:

• Strong Industrial Designer / Physical Product Designer profile
• Must have a minimum 5+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products
• Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs
• Must have experience with 3D Designs using computer-aided design (CAD) tools
• Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)
• Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups
• Design Degree from NID Ahmedabad or an equivalent tier-1 design institute

ROLE & RESPONSIBILITIES:

ABOUT THE ROLE:

As a Lead Industrial Designer you will drive the design and development of innovative, user-focused products. You will combine aesthetics, functionality, and manufacturability, guiding the design team from concept to production while collaborating with engineering, marketing, and manufacturing teams to ensure the product vision is delivered effectively.

KEY RESPONSIBILITIES:

• Own and drive the design vision for multiple product categories. responsible for bringing together form, function, and user experience into cohesive and manufacturable designs.
• Lead new product design as well as CMF (Color, Material, Finish) exploration to deliver exceptional physical experiences that align with the brand’s identity.
• Engage deeply in user and market research, uncovering insights that shape design strategy and direction.
• Manage multiple parallel projects, collaborate with cross-functional teams (Product, Engineering, Marketing), and oversee external design partners to ensure timely and high-quality execution.

IDEAL CANDIDATE:

• Design thinker with 6 to 7 years of experience in small-sized consumer product designs
• Degree from NID Ahmedabad or an equivalent tier-1 design school
• Strong aesthetic sensibility, technical understanding of materials and processes, and a collaborative mindset
• You enjoy balancing creative exploration with real-world feasibility, and your portfolio reflects both functional design and visual excellence.
• Your work will span early ideation to final mass production, requiring a strong grasp of manufacturing constraints, material sciences, and emerging trends.

PERKS, BENEFITS AND WORK CULTURE:

• Join the Core team – Get real insights into building a tech-enabled recruitment firm.
• Enjoy the freedom that comes with a lot of ownership.
• Challenging and fun work environment.
• Flexible Work Culture – We are a target driven organization. We like hard-workers, but we adore smart-workers more!
• Unlimited Vacation policy - Work hard, and take a break when you need it.

Role: Technical Lead - Finance Solutions

Exp: 3 - 6 Years

CTC: up to 20 LPA

Required Qualifications

• Bachelor’s degree in Finance, Business Administration, Information Systems, or related field
• 3+ years of hands-on implementation/project management experience
• Proven experience delivering projects in Fintech, SaaS, or ERP environments
• Strong understanding of accounting principles and financial workflows
• Hands-on SQL experience, including the ability to write and debug complex queries (joins, CTEs, subqueries)
• Experience working with ETL pipelines or data migration processes
• Proficiency in tools like Jira, Confluence, Excel, and project tracking systems
• Strong communication and stakeholder management skills
• Ability to manage multiple projects simultaneously and drive client success

Profile: React.js

Location: Andheri East, Mumbai

Experience Required: 3+ Years

Employment Type: Full-time

Required Skills & Qualifications

• Experience: Minimum 3+ years of professional experience in React.js development
• Core Technologies:Strong proficiency in JavaScript (ES6+)
• Extensive experience with React.js and its ecosystem
• Solid understanding of HTML5, CSS3, and responsive design
• Experience with state management libraries (Redux, Context API)
• Knowledge of modern build tools (Webpack, Vite, etc.)
• Familiarity with version control systems (Git)
• Technical Skills:Understanding of RESTful API integration
• Experience with testing frameworks (Jest, React Testing Library)
• Knowledge of modern CSS frameworks (Bootstrap, Material-UI, Tailwind CSS)
• Familiarity with TypeScript is a plus
• Understanding of performance optimization techniques

About Company - 

They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.

We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.

We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.

Responsibilities-

1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 

Requirement -

- Strong Experience in Client servicing and customer success

- Required skills - program management, presentation/communication, number crunching.

- Experience - 3-4 years in the digital media industry

- Not looking for folks with experience outside of the digital media industry

- Someone who have worked with solution providers or publishers managing clients

CREATIVE DIRECTOR / PRODUCER

A creative lead should be able to lead a creative unit of writers, designers, and editors. Should take responsibility for the entire project and work with the team to complete it.

Creative visualization capability required to come up with new ideas around both animation and shoot based films, also, should be able to pitch them to the client. Have to be part of pre-production, production, and post-production.

Helps team members grow by providing guidance and mentorship. A hands-on professional with experience in managing teams.

Filmbaker focuses on all sorts of startups, giant firms, and Creative Industries. The company has an office in Bengaluru and has a small team that's between 11-30 employees.

Types of projects:

• Brand film
• advertising film
• explainer animation video
• promotional video
• video content for social media

Experience, Skills and Attributes:

• Creative professional with 5-8 years of experience on client/agency side on digital-first brands
• Proven awesomeness in idea generation
• Experienced in managing copy and design teams and the creative development process
• Worked on consumer brands with strong digital narratives spanning multiple formats.
• Experience in video production is mandatory
• Willing and able to contribute to copywriting in an individual capacity
• Ability to work with cross functional teams
• Ability to conceptualize and visualize
• Should have written/directed short/animation films
• Should be able to work with DOPs/Cinematographers
• Knowledge of editing is a plus to guide editors.
• Knowledge/Idea of music is a plus.

• Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

• Leading a team of Web, SEO, Content and Email experts
• Collaborating with internal departments to facilitate client need fulfillment.
• Present strategies to clients and ensuring timely execution and delivery
• Analyze the effectiveness of strategies implemented
• Time to time recommend, design and implement new projects to increase their ROI
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Building and maintaining strong, long-lasting customer relationships
• Collecting and analyzing data to learn more about consumer behavior.
• Maintaining updated knowledge of company products and services and upselling them time to time
• Resolving complaints and preventing additional issues by improving processes.
• Keep abreast with new trends in digital technology
• ​Lastly, manage the P/L of the team and accounts assigned

• Knowledge of digital tools and technology
• Understanding and knowledge of websites, search and email
• Experience in customer service
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player & leader
• Good time-management skills and organized
• Great interpersonal and communication skills

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.