Software Test Engineer - Android Application

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Role - Dot Net developer

Experience - 3+ year

Location - Surat

Salary - Depended on Knowledge ( 6LPA to 12LPA)

We are searching for a quality C# developer to develop code and .NET solutions for our business. In this role, you will be required to design, write, and maintain C# coding for our future and ongoing projects. A top-quality C# developers will be able to perform full-stack development as well as handle the creation, maintenance, and further development of .NET applications and programs.

Responsibilities:

● Developing C# .NET solutions for the organization.

● Creating in-house applications using the .NET framework.

● Debugging and maintaining written code.

● Defining and organizing projects on an ongoing basis.

● Reporting and resolving issues related to .NET projects.

● Identifying and handling technical risks and issues.

● Working in a project team alongside other developers.

● Providing technical support to stakeholders in the organization.

● Reporting on project statuses and developments to senior team members.

Qualifications:

● Bachelor's degree in Computer Science or relevant field.

Experience:

● Min 3years of experience working with .NET C#

Benefits:

● Experience developing web-based & desktop-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET

● Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle

● Experience working in an agile environment.

About Company

We are a Singapore-based IT solution provider company that develops technology and brings innovation to provide reliable solutions that fit customer needs as well as end-users. 

We offer custom web and mobile app solutions for all projects with end-to-end support. We have experienced professionals in our team who are enthusiasts to work with leading technologies.

We Have 4 branches Singapore, Malaysia, Indonesia and India (Surat) .Sony and Panasonic are our customer. We continue to grow as we believe in “Innovate Enable Empower".

Company website - https://mquestsys.com/

                 https://yesquesttech.com/

✵ 5 Days working

✵ Timing 9am to 6pm (Flexible time 1hour) 

✵ Events, celebration 

✵MNC's company 

✵ Paid leaves +festival Holidays

✵ Festival Celebrations

✵ On-Time Salary

✵ Career growth opportunities

✵ Best place to gain knowledge

✵ Friendly environment

✵ Co-operative senior developer

Key Responsibilities:

• Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations

• Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors

• Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning

• Work closely with cross-functional teams to ensure financial data accuracy, budget planning

• Manage the finance and accounting team, including hiring, training, and developing of team

• Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies

Requirements:

• Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role

• CA or ICWA is mandatory

• 5+ years of experience in finance and accounting, preferably in fintech, banks, microfinance, NBFC

• Strong Excel or google sheet skills

• Experience in managing financial operations, budgeting, forecasting, and financial planning

• Strong communication and interpersonal skills, with the ability to build relationships with

• Excellent analytical and problem-solving skills

• Experience in managing and developing a team

• You're proficient in Unity3D and/or Unreal game engine  
• You've experience building experiences on iOS, Android and web platforms 
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

Part of consumer facing front end applications that will be used by millions of users.

What you will do:

• Design and implementation of internal automation tools for QA.
• Create and implement test plans, test cases, integration tests for both functional and performance use cases.
• Respond to support team tickets as needed to resolve bugs and issues
• Reviewing error logs and metrics.

Experience Range: 

2-3 years with technical hands-on coding and analytical skills.

Technical Expertise:

• 2-3 years experience in manual or automated testing.
• Experience with testing consumer facing mobile applications.
• Willingness to learn and build automation frameworks for testing.
• Confirm, verify bugs and determine steps to reproduce. 
• Comfortable in a fast-paced startup environment.
• Bias for action shipping quality code quickly.

Position Responsibilities:

• Responsible for developing customised solutions within the Salesforce platform using LWC

• Designing , coding and implementing Salesforce applications.

• Testing the stability and functionality of the application.

• Troubleshooting and fixing bugs.

• Writing technical documentation for Salesforce applications

Minimum Qualifications :

• 2 - 10 yrs solid experience as a Salesforce Developer using Apex, SOQL, Lighting Web Component plus Hands-On experience with integration using REST API

• Experience with multiple full lifecycles from Design & Architecture through Development, Testing, Deployment and Debugging production issues.

• Strong experience in front-end technologies including Javascript, HTML5, CSS3.

• In-depth and strong experience in at least one Object-Oriented Programming language such as JAVA, APEX, Python.

• Excellent verbal and written communication

• Interacting with the clients to understand their requirements and translating it to the developer to take it forward
• Acting as a liaison between end users/clients and internal teams and helping them fulfil client requests and resolving queries with optimum time and efforts
• Contributing to implement various solutions in the existing process flow of clients using our products and helping to communicate concepts to the product team to enhance the future product requirements

Desired Candidate Profile

• CA, CFA, or related field
• Excellent communication and task management skills
• In depth knowledge of the various Income Tax Department websites, portals, and their workings, etc
• In depth knowledge of the Income Tax Department rules, regulations, guidelines, due-dates, services, facilities, etc
• In depth knowledge of Income Tax return filing processes using XML Upload, JSON Upload, Prefilled JSON, etc
• In depth knowledge of the Income Tax Filing Regimes
• In depth knowledge of Income Tax XML responses, JSON responses, data points pertaining to calculation of Financial Rations, Balance Sheet, P&L, etc
• In depth knowledge of E-Return Intermediaries and their rules, regulations, guidelines, permissions, compliances, etc
• Passable knowledge of GST, GST Portal and GST filing processes
• A good working knowledge of the financial industry and regulatory environment
• Ability to quickly grasp the various data sources that the company covers and gaining a hold over them over a period of time
• Understanding and translating statistics to address client business problems and liaisoning with the analytics team to build and deliver custom solutions
• Good understanding of Data query languages like SQL, MS Office, R/Python (good to have) and other statistical analysis tools
• Ability to be creative, analytical, and think outside the box to solve problems