Product Designer

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

We are looking for a motivated and enthusiastic Intern Executive to support daily business operations and gain hands-on experience in a professional work environment. The intern will assist various departments, learn organizational processes, and contribute to ongoing projects under the guidance of senior executives.

Key Responsibilities

• Assist executives and team members with daily operational tasks
• Support documentation, data entry, and report preparation
• Coordinate meetings, schedules, and follow-ups
• Communicate with internal teams and external stakeholders when required
• Conduct basic research and data analysis
• Maintain records, files, and office databases
• Support HR, marketing, finance, or operations tasks as assigned

Required Skills & Qualifications

• Currently pursuing or recently completed a degree/diploma in any discipline
• Good communication and interpersonal skills
• Basic knowledge of MS Office (Word, Excel, PowerPoint)
• Willingness to learn and take initiative
• Strong organizational and time-management skills

Preferred Skills

• Basic knowledge of business operations or administration
• Familiarity with email and office tools

Job Description:

We are looking for an experienced Laravel Developer to join our dynamic team at Hyvikk Solutions. The ideal candidate will have a strong understanding of PHP and the Laravel framework, along with a passion for coding and problem-solving.

Key Responsibilities:

• Develop, test, and maintain robust Laravel-based web applications.
• Collaborate with cross-functional teams to design and implement new features.
• Troubleshoot and debug application issues and performance bottlenecks.
• Write clean, scalable, and well-documented code.
• Integrate APIs and third-party services into web applications.
• Stay up-to-date with the latest Laravel and PHP trends and technologies.

Requirements:

• Experience: Minimum 6+ months of hands-on experience with Laravel development.
• Skills: Strong proficiency in PHP, Laravel, MySQL, HTML, CSS, JavaScript, and REST APIs.
• Knowledge of version control tools like Git is preferred.
• Understanding of MVC architecture and OOP concepts.
• Ability to work in a team environment and meet project deadlines.
• Problem-solving skills and attention to detail.

Education:

Bachelor's degree in Computer Science, IT, or a related field.

Perks and Benefits:

• Flexible working hours.
• Fun Friday activities.
• Friendly work environment.
• 2nd and 4th Saturday holidays.
• Career growth opportunities.

1. Relevant Experience required 3 to 5 years.
2. Strong proficiency in python programming language along with expertise in backend development framework such as
3. Django or Flask. (DSA and Design patterns are mandatory).
4. Hand on Experience in REST API development and database such as PostgreSQL.
5. Good knowledge of versions control systems like GIT, Bitbucket
6. Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing 
7. Basic knowledge of Docker/Podman and Jenkins.
8. Good have if they basic knowledge in Mainframe tech such JCL, and TWs.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Cloudera is looking for a passionate Backend Software Engineer to play a key role in advancing Cloudera’s database offerings across multiple cloud providers. Since its origin, Cloudera has enabled several enterprise organizations to effectively manage and use their data using the on-premise infrastructure. We are now building software solutions that enable our customers to leverage cloud infrastructure to facilitate their growing data needs, and thereby accelerating Cloudera’s next stage of growth.

At Cloudera, our culture, our ethos, is centered on our values. We're here not only because we're experts at what we do, but also because we hold these values in common.

We are always moving forward. We believe in open. We are empathetic. We believe in We.

The Team

The team is a new and growing Innovation Accelerator that is exploring new ideas to expand the business. As part of the team, you will work on innovative projects that are fast paced and iterate quickly. You will learn about the modern data stack ecosystem. You will also be involved in every stage of the project - from ideation to delivering products and features to customers. Cloudera customers include the largest banks, telecom providers, and companies in pharma, financial services, retail, manufacturing, oil and gas and government. 

You will:

• Build robust and scalable data infrastructure software

• Design and create services and system architecture for your projects 

• Contribute to and provide feedback to other team members

• Improve code quality through writing unit tests, automation, and code reviews

• Brainstorm and contribute ideas to our technology, algorithms and products

• Work with product, design, customer-success teams to understand end-user requirements, formulate use cases, and translate those into effective technical solutions

• Dive into challenging technical problems and successfully deliver results

•  

And since we believe in high quality software engineering environments, you likely have:

• Worked with a team of designers/engineers who reviewed each other's code/designs and held each other to an extremely high bar for quality of code/designs

• Be comfortable providing estimates and sticking to estimates!

• Written unit tests and testable code

• Depended on continuous integration, and participated in build and release processes

• Own the quality of the code you wrote even (especially!) when it is running in production

• Bachelor's/Master’s degree in Computer Science or related field/experience

• 5+ years of experience building software

• Experience building distributed systems/databases

• Experience with one or more of the following:

  • Nodejs, Python, java 

  • Cloud services like Amazon Web Services, Google Compute Platform, Microsoft Azure

  • Kubernetes

• Develop cutting edge Roku video streaming apps for OTT
• Responsible for the technical design and development of advanced video streaming consumer applications with backend integrations and SceneGraph component customizations to meet the user satisfaction.
• Deliver app solutions across the entire app life cycle prototype to build to test to launch to support
• Keep up to date on the latest industry trends and Device / OS / IDE updates
• Optimise performance and stability as well as non-functional aspects such as logging

Desired skills

• Hands on experience on designing channels using Roku, understanding of the key UI and design principles, and handling remote-control buttons.
• Extensive hands-on experience of creating Roku app custom UI controls, high performing API integrations, advanced state management, cross device support and performance optimisation.
• Complete knowledge of SceneGraph components, XML configuration, handling application events, event loops, threads and controlling screen layouts.
• Usage of Roku advertising component, Roku Ad Library and Roku pay.
• Integration of Roku analytics and Google analytics.
• In-depth knowledge of BrightScript.
• Familiar using VS or Eclipse with Roku-plugins with make file utilities to create build and deploy.
• Proficient understanding of code versioning tools, such as Git, SVN etc.

Position Summary:

Job Title: Angular Developer

Experience: 4+ Years  

Mode of Hire: Permanent

Notice Period: Max. 15 - 30 Days (Early Joiners are preferred).

What we are looking for?  

Should have overall 4+ years of IT experience

Experience working on Angular (4 and above version)

Experience working on Javascript, JQuery
Experience working on NGRX.