Adobe IllustratorRequired Skills: 3D animation skills are must, In-depth knowledge of motion design, video editing, typography, color, space, iconography, patterns, layouts, visual hierarchy and imagery., Knowledge of tools like After Effects, Premiere Pro, Photoshop, Illustrator, etc., Experience in Graphic Design and Motion Graphics/Animation., Entrepreneurial Mindset
Qualification & Experience (type & industry):-
● Relevant Education in Graphic Design and Motion Graphics/Animation.
● 4-6 years of relevant or equivalent industry experience.
NEED CANDIDATE FROM TIER 1 COLLEGE ONLY
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Django
FlaskWe are looking to expand our existing Python team across our offices in Surat. This position is for - Senior Software Engineer.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
REVIEW CRITERIA:
MANDATORY:
- Strong Technical Support Leader profile
- Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
- 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
- Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
- Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
- Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
- Effectively coordinate with architects and engineering heads
- Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
- Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
- Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership
PREFERRED:
- Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
We have a requirement for Freshers Graduates
Location- Noida -63
6 Days Working -Rotational Offs
Preferred candidates who is willing to work in Night Shift.
Should be comfortable for outbound sales profile.
Preferred -Male Candidates
Should have a excellent communication skills
NodeJS (Node.js)About CoPoint AI
CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement, data insights, and technology-driven innovation. We leverage AI technologies, Microsoft cloud platforms, and modern web development frameworks to deliver intelligent, scalable solutions that drive measurable impact for our clients. Our team partners across industries to design and deploy solutions that streamline operations, enhance customer experiences, and enable data-driven growth.
Our Vision
We transform businesses through process improvement and data insights leveraging AI on the Microsoft stack
Our Values
- Be Purposeful: Think Straight, Communicate, Always Do The Right Thing
- In Partnership: With our Team, For our Clients, In our communities.
- Create Impact: Deliver value-based solution, help Individual achieve their dream, demand profitable growth.
Role Overview
As a Senior Consultant at CoPoint AI, you will drive end-to-end delivery of both AI-enabled data solutions and modern web applications. You will blend technical expertise in AI, Microsoft platforms, and full-stack web development with business insight to architect and implement impactful solutions across client environments.
Key Responsibilities
- Lead design and implementation of end-to-end data, AI, and web application solutions
- Architect and build responsive, user-friendly web interfaces integrated with enterprise data systems
- Develop and optimize secure, scalable APIs and microservices using cloud-native principles
- Implement AI-powered features in web applications using LLMs, Azure OpenAI, and Cognitive Services
- Guide teams in AI-assisted software development lifecycle improvements
- Build frameworks for responsible AI governance and model monitoring
- Comprehensive understanding of the AI solution landscape
- Leadership experience in AI-enabled digital transformation initiatives
- Expertise in AI adoption strategies and change management
- Ability to translate AI capabilities into measurable business value
- Design multi-model architectures combining analytics, AI, and web experiences
- Act as a subject matter expert in Microsoft Azure and modern web frameworks (e.g., React, Angular, .NET Core)
- Manage project work streams and lead cross-functional delivery teams
- Cultivate and manage client relationships, providing strategic and technical guidance
- Identify and propose innovation opportunities through data and digital experiences
- Mentor junior developers, analysts, and consultants
- Ensure high quality and consistency in solution delivery and user experience
Qualifications
- Deep expertise in Microsoft data technologies (Azure Data Factory, Synapse, Power BI).
- Proven experience implementing enterprise AI solutions on Azure
- Advanced knowledge of large language models and their business applications
- Expertise in AI-enhanced software development methodologies
- Experience with AI model evaluation, validation, and responsible deployment
- Proficiency in developing custom AI solutions using Azure OpenAI, Cognitive Services, and ML services
- Experience integrating AI into existing enterprise applications and data platforms
- Experience managing client expectations and delivering high-quality solutions
- Strong technical leadership and problem-solving capabilities
- Excellent communication and presentation skills
- Ability to anticipate client needs and propose strategic solutions
What should You expect:
- A culture of continuous learning with certification support.
- Clear career advancement pathways.
- Competitive compensation and benefits.
- Flexible work arrangements.
- A collaborative environment that values innovation and creativity.
Ready to shape the future of enterprise technology? Join our team of Microsoft technology experts and make an impact.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptRequired skills:
Strong understanding and hold on working with Core PHP.
Excellent command on PHP and MySQL using MVC Architecture.
Expertise in any of the PHP based framework like: CodeIgniter, Lumen, laravel, cakephp, Zend Framework.
Good Knowledge and relevant work experience in CSS, HTML5, PHP, MySQL, HTML/XHTML, XML, JavaScript, JQuery and AJAX.
Experience of working on REST, SOAP, OAuth and 3rd party API/connectors.
Should have Knowledge in developing Rest APIs.
Understanding of cross-browser compatibility and accessibility standards (W3C Guidelines).
Additional knowledge in web technologies like AngularJS, Node.JS and React.JS will be a plus.
Additional knowledge of any PHP CMS like WordPress, Joomla and Drupal will be a plus.
Required Candidate profile:
Excellent verbal and written communication skills.
Minimum of 4 years experience in PHP application development.
Experience of hospitality/travel Domain would be an advantage.
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with on-site shift
Adobe IllustratorJob Location: Kolkata
Job Description:-
- Develop design solutions for various platforms
- Establish consistent brand and creative designs.
- Communicate ideas with project managers using mock-ups and look books Collect feedback from project managers and adjust the approach to cater to criteria
- Build sitemaps, wireframes and prototypes to outline structure.
Requirements:-
- Bachelor's degree/PG in user experience, design or related field
- 1 to 4 years of experience with UI/UX designing.
- Strong communication, design and creative thinking skills
- Experience with Figma/Adobe XD, Photoshop, Illustrator etc
- Knowledge of CSS is a plus
Regards,
Team Merito
The Opportunity
As a Pre-Sales Engineer, you will be responsible for technical account leadership and management for the Denodo Sales Cycle across multiple strategic accounts, including relationships with technical counterparts within those organizations. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.
Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.) and an exciting growth path as part of a global team.
Duties & Responsibilities
As a Sales Engineer you will successfully employ a combination of high technical expertise, client communication and coordination skills between clients and internal Denodo teams to achieve your mission.
Product and Technical Knowledge:
-
Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb demo and technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
-
Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our platform
-
Capable of building and/or leading the development of custom demos and PoCs based and beyond customer requirements
-
Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding customer requirements and issues.
Presentation and organizational skills:
-
Train and engage customers in the product architecture, configuration, and use of the Denodo Platform
-
Know where to escalate within the Denodo technical organization, and make effective use of those resources.
Customer engagement:
-
Enthusiastically present software solutions to prospective customers, from IT managers and technicians to C-level executives
-
Lead the completion of RFI and RFP
-
Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client and colleagues
-
Along with Marketing, Sales, Sales Engineering and Product Management, and based on market or customer feedback, lead the definition, development and presentation of product and solution demos and PoCs for prospects and partners
-
Provide technical support to entire sales team as appropriate (e.g. handle technical questions and escalate them when required, conduct training and/or briefings)
-
Document and track all activity through CRM and an internal wiki, including lead/prospect data entry, detailed activity reports, setting tasks for follow-up, architectures, challenges, etc.
Qualifications
Desired Skills & Experience
- BS or higher degree in Computer Science
- 5+ years as a Sales/Solution Engineer, Consultant or Enterprise Architect
- Must have excellent verbal and written communication skills to be able to interact with technical and business counterparts
- Knowledge and experience on Enterprise Architecture Best Practices and Frameworks will be a plus
- A “can do” attitude
- Willingness to travel
Hands-on working experience in any of the following areas:
- Solid understanding of SQL and a good grasp of relational and analytical database management theory and practice. Understanding and optimization of complex queries.
- Understanding of Data Integration flavors (ETL/Data Warehousing, ESB/Messaging, DV).
- Understanding of BigData, NoSQL, in-memory, MPP environments is welcome.
- Technical skills include JDBC/ODBC, XML, JSON, REST APIs, Java development and version control systems. Good knowledge of software development and architectural patterns.
Laravel
PHP
CodeIgniter
iOS App Development
Objective C
Swift
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon