Cutshort logo
Casey Foods logo
Sales Executive
Sales Executive
Casey Foods's logo

Sales Executive

Subhashree Dash's profile picture
Posted by Subhashree Dash
4 - 7 yrs
₹2L - ₹3L / yr
Remote, Kendrapara Odisha
Skills
Business Development
Sales
Field Sales
Telesales

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

  • A Bachelor’s degree, with sales as your core dream.
  • Proven Sales Experience.
  • Fantastic track record of meeting sales target.
  • A passion towards multitasking and team building.
  • Ability to work under pressure.
  • Strong problem-solving, organizational and management skills.
  • Excellent negotiation, convincing and consultative sales expertise.
  • Effective communication skills.
  • Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

 

  • Manage sales operations in assigned district to achieve revenue goals.
  • Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
  • Identify skill gaps and conduct trainings to sales team.
  • Work with team to implement new sales techniques to obtain profits.
  • Assist in employee recruitment, promotion, retention and termination activities.
  • Conduct employee performance evaluation and provide feedback for improvements.
  • Contact potential customers and identify new business opportunities.
  • Stay abreast with customer needs, market trends and competitors.
  • Maintain clear and complete sales reports for management review.
  • Build strong relationships with customers for business growth.
  • Analyze sales performances and recommend improvements.
  • Ensure that sales team follows company policies and procedures at all times.
  • Develop promotional programs to increase sales and revenue.
  • Plan and coordinate sales activities for assigned projects.
  • Provide outstanding services and ensure customer satisfaction.

We are looking the following skill sets within a prospective candidate –

  • Strong verbal and written communication skills.
  • A versatile personality with above average organizational and planning skills.
  • A person with critical thinking and problem solving ability.
  • A good team player with creation and handling of team.
  • A customer centric person with customer centric business agenda.
  • An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
  • A person who can develop transparent marketing strategies to expand brand recognition.

 

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Casey Foods

Founded :
2014
Type :
Product
Size :
100-500
Stage :
Profitable

About

We are eastern Odisha based FMCG company under the aegis of Casey Foods having our production/manufacturing unit at Phulbani, Kandhamal District. We deal with day to day FMCG products involving common customer interest. Our common products include most of the Indian species and common edibles. Produced under controlled hygienic conditions following strict processing parameters, Casey believes quality to be in its core. Our round the clock quality testers monitor the batch by batch production thus ensuring quality to be above all in front of our esteemed customers. State of the art machineries work round the clock ensuring flawless production satisfying every customer demands. Being certified with HCCAP and FSSAI, the products of Casey had gained excellence at par. This is due to our dedicate efforts towards customer satisfaction Casey believe in “make with trust”.

Read more

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Madhu smita
Profile picture
Prangya Swain
Profile picture
HR Coordinator
Profile picture
Swati Ray
Profile picture
Hrnisi Mishra
Profile picture
Subhashree Dash
Profile picture
SUBHASHISH TRIPATHI

Company social profiles

N/A

Similar jobs

Media and Entertainment Industry
Media and Entertainment Industry
Agency job
via Peak Hire Solutions by Dharati Thakkar
Noida
6 - 8 yrs
₹10L - ₹20L / yr
skill iconGoogle Analytics
Product Marketing
Customer Relationship Management (CRM)
Stakeholder management
Mixpanel
+7 more

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

 

Criteria:

  • Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
  • Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
  • Understanding of lifecycle communication, retention strategies, and user segmentation.
  • Strong understanding of user behavior, adoption funnels, and product-led growth.
  • Hands-on experience in CRM and in-app communication campaigns.
  • Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
  • Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
  • Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
  • Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

 

Description

Key Responsibilities

1. Drive Feature & Product Adoption

  • Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

  • Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

  • Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

  • Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

  • Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

 

Key Expected Outcomes

  • Demonstrable growth in feature and overall product adoption across the platform.
  • Smooth and timely GTM execution for new feature launches.
  • Clear, consistent product communication across all channels and user segments.
  • Data-backed continuous improvement informed by user feedback and performance insights.
  • Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

 

Must-Have Requirements

  • 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
  • Strong understanding of user behavior, adoption funnels, and product usage patterns.
  • Hands-on experience executing CRM and in-app communication campaigns.
  • Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
  • Excellent communication and stakeholder management skills.
  • Strong written and verbal communication, with clarity in user-facing messaging.
  • Ownership mindset with end-to-end accountability for campaign planning and execution.
  • Understanding of digital platforms and OTT ecosystems.

 

Should-Have Requirements

  • Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
  • Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
  • Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
  • Exposure to A/B testing and experimentation frameworks.
  • Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
  • Understanding of lifecycle communication and retention-focused strategies.
  • Ability to review or create campaign creatives with strong narrative alignment.
  • Curiosity and storytelling capability to translate product features into user benefits.

 

Good-to-Have Requirements

  • Prior experience in driving feature adoption or contributing to product-led growth initiatives.
  • Experience working in high-growth, data-driven startup environments.
  • Familiarity with marketing automation and experimentation tools.
  • A creative eye for content, communication, and user experience design.

 

Success Metrics

  • Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
  • Feature Retention Rate: Repeat usage of adopted features.
  • Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
  • Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
  • User Awareness: Improvement in survey scores or reduction in support queries.
  • Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
  • Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

 

 

Read more
Deqode
at Deqode
1 recruiter
Samiksha Agrawal
Posted by Samiksha Agrawal
Mumbai
3 - 6 yrs
₹5L - ₹15L / yr
DevOps
Google Cloud Platform (GCP)
Terraform
skill iconJenkins
CI/CD
+2 more

Role: Senior Platform Engineer (GCP Cloud)

Experience Level: 3 to 6 Years

Work location: Mumbai

Mode : Hybrid


Role & Responsibilities:

  • Build automation software for cloud platforms and applications
  • Drive Infrastructure as Code (IaC) adoption
  • Design self-service, self-healing monitoring and alerting tools
  • Automate CI/CD pipelines (Git, Jenkins, SonarQube, Docker)
  • Build Kubernetes container platforms
  • Introduce new cloud technologies for business innovation

Requirements:

  • Hands-on experience with GCP Cloud
  • Knowledge of cloud services (compute, storage, network, messaging)
  • IaC tools experience (Terraform/CloudFormation)
  • SQL & NoSQL databases (Postgres, Cassandra)
  • Automation tools (Puppet/Chef/Ansible)
  • Strong Linux administration skills
  • Programming: Bash/Python/Java/Scala
  • CI/CD pipeline expertise (Jenkins, Git, Maven)
  • Multi-region deployment experience
  • Agile/Scrum/DevOps methodology


Read more
Automotive industry
Automotive industry
Agency job
via Jobdost by Saida Pathan
Chennai
5 - 8 yrs
₹15L - ₹18L / yr
skill iconJava
RTOS
skill iconAndroid Testing
Root cause analysis
skill iconGit
+4 more

Description


Description:


Key Job Responsibilities:


• Implementation of Android Framework and Application (Java) – must

• Test tool development and unit testing

• Perform structured root-cause analysis on tuner defects and implement targeted fixes

• Implementation of Tuner component in Android HAL layer (C++) – good to have

• Implementation of Tuner Driver Library – AMFM/DAB/SDARS/HD (C++) – good to have


Key Performance Indicators:


• Strong coding skills in Java; C++ knowledge is an advantage

• Experience with RTOS and Android OS

• Strong problem-solving and analytical skills

• Proficiency in using Git


Mandatory Criteria:

 

• Looking for candidates who are based in Chennai and can join us immediately.

• Need candidate from Automotive and Manufacturing industries only.

• Candidate must have experience and Strong coding skills in Java.

• Candidate should have experience in Audio Source Management & Audio Source Routing

• Candidate should have experience in Device Drivers in Communication protocols (I2C, SPI, UART, CAN)

• Candidate should have Experience with RTOS and Android OS.

Read more
Global Tenders Services Pvt. Ltd (TendersOnTime)
Global Tenders Services Pvt. Ltd (TendersOnTime)
Agency job
via NPM Recruitment by Vaibhav Sharma
Kandivali East, Mumbai, Maharashtra 400101, Mumbai
1 - 3 yrs
₹1.8L - ₹4.2L / yr
Sales management
Lead Generation
Communication Skills
Negotiation
Market Research
+2 more

Job Title: Inside Domestic & International Sales Executive

Company: Global Tenders Services Pvt. Ltd (TendersOnTime)

Location: Kandivali East, Mumbai, Maharashtra – 400101

Job Type: Full-time | Onsite | Work from Office

Shift: Day Shift (10:00 AM to 07:00 PM)

Weekly Offs: Alternate Saturdays Off & All Sundays Off


About the Company:

TendersOnTime, a division of Global Tenders Services Pvt. Ltd., is a leading B2B service provider, offering subscription-based access to global tenders, RFPs, and procurement notices. We help businesses across the globe stay ahead in government and public procurement.


Key Responsibilities:

Handle domestic and international B2B sales over the phone (telecalling).


Promote and sell subscription-based services to new and existing clients.


Maintain strong follow-up and customer support for leads generated.


Achieve monthly sales targets and performance-based KPIs.


Document all call details and maintain lead status in CRM systems.


Requirements:

Education: 12th Pass or Graduate (Any stream)


Experience:


Minimum 6 months to 3 years in Telecalling, Telesales, or Customer Support.


Freshers with excellent communication skills may also apply.


Age Limit: 19 to 35 years


Language Proficiency: Fluent in English


Gender: Male & Female candidates can apply


Compensation:

Salary: 15,000/- to 35,000/- per month (based on experience)


Incentives: Attractive performance-based incentives


Benefits:


Annual increment and appraisal policies


Health Insurance


Provident Fund (PF), Professional Tax (PT), and Employee State Insurance (ESI)


Selection Process:

Mode: Face-to-Face Interview


Timings: 10:30 AM to 05:00 PM


Days: Monday to Saturday

Read more
SHRI RAJESHWARI INDUSTRIAL ESSENTIALS
Preethi BK
Posted by Preethi BK
Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹5L / yr
Sales
Marketing

Job Title: Sales Executive

Location: Bangalore

Department: Sales & Marketing

Reports to: Sales Manager / Regional Sales Manager

Job Summary:

We are seeking an enthusiastic and results-driven Sales Executive to join our team at Shri Rajeshwari Industrial Essentials, a leading machinery solutions provider. The Sales Executive will be responsible for generating new business, maintaining relationships with existing clients, and achieving sales targets within the designated territory. The ideal candidate should have a strong understanding of machinery products and a proven track record in sales.

Key Responsibilities:

·      Business Development:

Identify and pursue new business opportunities by prospecting and cold calling potential clients in the industrial machinery sector.

·      Client Management:

Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.

·      Sales Presentations:

Conduct product presentations and demonstrations to potential clients, clearly explaining the features and benefits of the machinery products.

·      Market Research:

Stay updated on industry trends, competitor offerings, and customer needs to provide tailored solutions and maintain a competitive edge.

·      Negotiation & Closing Sales:

Lead the negotiation process, prepare quotes, and close deals to meet or exceed sales targets.

·      Sales Reporting:

Track and report sales activities, pipeline progress, and performance metrics to the sales manager.

·      Collaboration:

Work closely with the marketing, product, and customer service teams to ensure client needs are met and products are delivered as promised.

·      Product Knowledge:

Stay well-informed about the product portfolio, technical specifications, and operational benefits of machinery products to effectively assist customers.

Key Requirements:

  • Proven experience as a Sales Executive or similar role in the machinery, manufacturing, or industrial equipment industry.
  • Strong understanding of machinery products and their applications in various industries.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build and maintain relationships with clients at all levels.
  • Self-motivated, target-driven, and results-oriented with the ability to work independently.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office and CRM software.
  • A valid driver’s license and willingness to travel as required.

Preferred Qualifications:

  • Knowledge of machinery-related technical specifications and terminology.
  • Previous experience in B2B sales within the machinery sector.
  • Any degree in Mechanical

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive benefits package.
  • Opportunities for career growth and development within the company.


Read more
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹25L / yr
Pricing Strategy
Pricing management
Revenue growth
Manage total pricing procedure and ensure timely
response to market conditions. Support developing
the pricing strategy formulation to remain
competitive and enhance profitability. Analyze
competition and industry trend.

Develop pricing strategy across various product lines to position the products based on value and competitive
situation.
 Develop Methodology for calculating List Price, Price Floor, Price ceiling for various product lines within various
market segments in relation to the value. Maintain corporate price list and periodically update appropriately
 Develop tools for estimating cost for quotes for new products.
 Transition the organization from cost plus pricing model to value pricing model
 Develop value pricing model and implement it for all new products.
 Define approval standards and processes
 Perform financial evaluation to assess pricing action effectiveness
 Lead the Price increase process/change management process for the organization. Work with sales, management,
and product managers to implement the Price changes into the market and to product
 Business cases for new pricing proposals
 Bespoke pricing proposals with authority matrix and compliance
 Conduct training on pricing to sales teams
 Propose new models and product features to improve gross margin and increase revenue
 Conduct field research including competition analysis, industry analysis , trend tracking and develop Insights based
on inference
 Develop a methodology to identify margin leakages and recommend approaches of improvement
 Perform partnering with buyers, product managers and sales department to ensure integrated profit maximizing
approach to market
 Analyse financial impact of price approach in view of overall history as well as profitability of customer
Performance Indicators
 Top line revenue growth
 Improved Margins
 Average revenue per contract
 Customer acquisition cost
 Lifetime value

8 yrs overall experience with at least 3
years in a similar role
Graduation in a relevant stream
- In depth knowledge of pricing
strategies, processes, initiatives and
creating pricing process
documentation.
- Experience in SaaS pricing models
and Value based pricing
- Proficiency in Data Mining
- Good understanding of the business
model
- Numerical data
- Analytical mind with a strategic ability
- Strong attention to detail.
- Understanding of Financial Statements
- Excellent communication, negotiation
and stakeholder management skills
Read more
KARZA
KARZA
Agency job
via Seven N Half by Viral Jain
Remote only
2 - 5 yrs
₹6L - ₹19L / yr
RNN
skill iconDeep Learning
skill iconMachine Learning (ML)
Sentiment Analysis
LSTM
+2 more
Identify and integrate new datasets that can be leveraged through our product capabilities and work closely
with the engineering team to strategize and execute the development of data products
● Execute analytical experiments methodically to help solve various problems and make a true impact across
various domains and industries
NLP ENGINEER at KARZA TECHNOLOGIES
● Identify relevant data sources and sets to mine for client business needs, and collect large structured and
unstructured datasets and variables
● Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve
models, and clean and validate data for uniformity and accuracy
● Analyze data for trends and patterns, and Interpret data with a clear objective in mind
● Implement analytical models into production by collaborating with software developers and machine
learning engineers
● Communicate analytic solutions to stakeholders and implement improvements as needed to operational
systems
What you need to work with us:
● Good understanding of data structures, algorithms, and the first principles of mathematics.
● Proficient in Python and using packages like NLTK, Numpy, Pandas
● Should have worked on deep learning frameworks (like Tensorflow, Keras, PyTorch, etc)
● Hands-on experience in Natural Language Processing, Sequence, and RNN Based models
● Mathematical intuition of ML and DL algorithms
● Should be able to perform thorough model evaluation by creating hypotheses on the basis of statistical
analyses
● Should be comfortable in going through open-source code and reading research papers.
● Should be curious or thoughtful enough to answer the “WHYs” pertaining to the most cherished
observations, thumb rules, and ideas across the data science community.
Qualification and Experience Required:
● 1 - 4 years of relevant experience
● Bachelor/ Master’s degree in computer science / Computer Engineering / Information Technology
Read more
Manomay Consultancy Services
Hyderabad
6 - 8 yrs
₹15L - ₹20L / yr
Insurance
Project Management
Mobile App Development
skill iconAngularJS (1.x)
skill iconNodeJS (Node.js)
+2 more

Business Technology Project Manager

JOB DESCRIPTION 

As a Business-Technology Project Manager, we expect the candidate to bring in the Right liaison between Business and Technology as a part of technology solutions implementation. He/she will be responsible for: 

 

As a Business-Technology Project Manager, we expect the candidate to bring in the Right liaison between Business and Technology as a part of technology solutions implementation.He/she will be responsible for:

1. Bring in the Business perspective E2E –right from approach definition, design delivery. Ensuring Framework based solutions, and developments that are secure, scalable, and robust
2. Determiningvalue driven tech solutions implementation approach based on the Business requirements
3. Providing the Right and successful delivery of tech solutions by,
a.Being the single point of contact for the project b. Asking the right questions from a tech perspective in terms of the approach, design and effort required(with focus on the re-use of FW or pre-defined templates)
c.Defining the right work &resource plan, milestones, and deliverables etc.
d.Collaborating with teams, managing workflow, and driving meetings between teams involved for, timely delivery
e.Track team’s progress, using key performance metrics to objectively identify teams’ positive movement.
f.Having prompt and proactive communication with the stakeholders to manage their expectations and keep them informed about progress and impediments.
g.Reviewingproject deliverables to ensure they meet requirements and quality standards.
h.Drivingprocess and tooling improvements to increase throughput and output quality.
i.Participating in setting best practices for project management principles for the Business System team.
j.Ensure adherence of coding standards and techniques for code optimization

WE ARE LOOKING FOR A PERSON WHO IS

As an individual

1. Analytical in approach -Seeking the "What, Why, How, Where and Who" when finding the issues, troubling shooting, solving,and creating clarity. One who appreciates and is capable of consciously deciphering and projecting the implicit value of the process.
2. Diligent in pursuit -When faced with challenges such as tight deadlines, and incomplete tasks, the ability to stand up, persevere and commit to seeing things through.
3. Flexible in learning -Curious to learn the craft in demand and willing to unlearn what is not needed.
4. A balanced Thinker -with the Right mix of Innovation and Expertise
5. Problem Solver –Being able to identify the root cause of an issue rather than just the manifestation and think from a solutions perspective
6. Polished & Independent -Self-motivated, resourceful individual, strictly professional in all kinds of situations. Capable of representing and steering our Brand value on all sorts of platforms.

As a Project Manager

1. Team player –Rightly aligning with the team and mentoring them as needed for the right delivery. Ensure that everyone works together as a team.
2. Decision Maker–Able to take decisions and guide the team, most importantly in pressure situations
3. Taking ownership of –the team, Project, and its delivery, ensuring successful Customer Service
4.ProactiveNature –Be its customer communication, problem-solving, dealing with project deviations, blockers or showstopper issues, being proactive in identifying alternate options and having a parallel approach in the execution of projects isofkeyimportance

QUALIFICATIONS&EXPERIENCE

1. Degree in BE/ BTech from premium institutes with at least 7 to 8 years of IT industry experience, preferably in the financial services domain. P&C Insurance would be ideal.
2. Experience of working in the capacity of a project manager for a minimum of 2 to 3 technology solution implementations that are deadline-driven and ensured successful delivery in terms of scope, timelines, and costs.
3. Experience of working with/managing multiple teams and dependencies–what needs to happen in parallel and what needs to happen in sequence
4. Experience of working within an Agile scrum framework –defining sprints, scrum calls and milestones definition.
5. Experience of working on a minimum of 3 to 4 technology implementations E2E –right from discovery to delivery and maintenance in the capacity of a developer and
6. Expertise in application development through any of the programming languages and UI/Backend Frameworks, preferably in Angular, Node JS, and Python (Django/Flask).
7. Experience of working with source control tools
8. In case there is no specific expertise as a ‘Biz’ Tech Project Manager, the candidate should be willing to learn and understand the Business domain, which in the case of Manomay is Insurance

ABOUT MANOMAY

Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).

Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of the Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.

Our Technology Stack is of the latest order using a combination of the new-gen technologies AI, ML, RPA, Digitization & Analytics etc. developed offPython and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.
Read more
education asia
at education asia
1 video
1 recruiter
HR Bijeta
Posted by HR Bijeta
Bhubaneswar
1 - 4 yrs
₹1L - ₹2L / yr
Graphic Designing
Graphics
Graphic designer
User Experience (UX) Design
Roles & Responsibility:
1. To guide and counsel students and parents for Admission in Indian universities
and colleges.
2. Interacting with University delegates.
3. Manage Events. Help the students in application, admission procedures, etc.
Participate in educational affairs. Research & Development Activities.
Key skills
1. Candidate should have exposure/knowledge about the education system.
2. Excellent communication & presentation skills.
3. Should have learning & positive attitude communication skills and problemsolving
quality.
Read more
Enpass Technologies Private Limited
Meenakshi Kiran
Posted by Meenakshi Kiran
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹3L - ₹3.5L / yr
Technical support
Customer Support

Job Description

 

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

    • Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

    • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

    • Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

    • Ask customers targeted questions to quickly understand the root of the problem.

    • Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

    • Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

    • Document and follow-up of customer suggestions for continued improvements to Development Team.

    • Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

    • Constantly Improve Product Knowledgebase to use internally and a FAQ.

    • Work on improvement of customer's FAQ and User manual.

    • Taking ownership of customer issues reported and seeing problems through to resolution.


SKILLS & QUALIFICATIONS

    • Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

    • 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

    • Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

    • Knowledge of SQL, XML, JSON is a plus.

    • Ability to troubleshoot the cause of technical problem in using software.

    • Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

    • Ability to mentor and assign and manage tasks for others.

    • Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos